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Hotel Novotel Moscow Sheremetyevo Airport

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Mezhdunarodnoye Hwy Sheremetyevo-2 Aeroport, 3, Khimki 141400 Russia
Lowest prices for your stay
US$66
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Free cancellation until 22/02/04
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Traveller (990)
Room & Suite (432)
Dining (72)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#2 of 43 hotels in Khimki
Location
Cleanliness
Service
Value
Travellers' Choice
The Novotel Moscow Sheremetyevo is located at Sheremetyevo International Airport, 30 km from the centre of Moscow. This 4 star hotel with refurbished rooms caters to business travelers with six conference rooms and WiFi internet. Relax at the hotel bar and enjoy international and Russian cuisine at Fusion Grill&Bar. Unwind with our pool, gym and sauna. Free airport shuttle and secure parking. 15 Km from the Crocus Expo exhibition centre.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Wifi
Indoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Free shuttle or taxi services
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Russian

Location

Full view
36Car recommended
Grade: 36 out of 100
30Restaurantswithin 1 km
2Attractionswithin 1 km
1576Reviews39Q+A55Room tips
Traveller rating
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Popular mentions
KseniaZheltoukhova wrote a review Dec 2021
London, United Kingdom42 contributions27 helpful votes
We very much enjoyed our stay at the hotel. The room was spotless and had lots of nice extras like slippers and a children’s toiletries set. Breakfast had a good selection. Best of all was the swimming pool which was a nice thing to do whilst waiting for the flight.
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Date of stay: December 2021Trip type: Travelled with family
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Response from , Генеральный директор at Hotel Novotel Moscow Sheremetyevo Airport
Responded 4 weeks ago
Dear Ksenia! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. Your satisfaction is the best reward for our staff who works day after day to offer you an irreproachable service. Thank you again for your compliments and for choosing “Novotel Sheremetyevo Airport”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager
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Sevgin H wrote a review Dec 2021
2 contributions
Really bad and slow check in! People, take your time and check in online before your stay at Sheremetyevo Novotel! I'm not nothing more than anybodh else, but stil frequent traveller, with more than 15 stays there and some Accor status/ collected points. Very inpolite manager, trying to be firm, but in fact slightly agressive in his explanations. Never again there, they lost me as a customer, anyway they don't care about. Desk lady put me many questions and called the manager to ask some more questions, the room was pre -paid, all the info about me they have it anyway from my membership data, these 2 people need to send them at the border police in the airport and to take from there 2 border policeman, much polite they're, this is piece of free advice to the managment!
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from , Генеральный директор at Hotel Novotel Moscow Sheremetyevo Airport
Responded 11 Dec 2021
Dear Guest! Thank you very much for the feedback about your stay at "Novotel Sheremetyevo Airport ". It is a great pleasure for us to find out that you are our frequent guest. Please, accept our sincere apologies for all inconvenience you experienced during your stay. We regret that quality of provided service did not meet your expectations. As for the staff, let us inform you that we have already investigated this situation. Be sure that this is not the level of service that we try to offer our guests. I would like to assure you that we will organize additional training for our staff on professionalism, hospitality and kindness. To apologies for the inconvenience, I would like to present you complementary hand-made sweet surprise during your next stay. We sincerely hope that we will have a chance to welcome you back at "Novotel Sheremetyevo Airport" to provide you a pleasant stay! Best regards, Sergey Ryltsov, General Manager
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Blue Amigo wrote a review Jul 2021
Paris, France242 contributions67 helpful votes
it was my 2nd stay in this hotel during my visit to moscow, 1st stay was great, but unfortunately my 2nd stay was not so good, starting from receptionist who informed us that we don't have a booking and then after 10mins she called her supervisor who said the same till suddenly apologies and found our booking. and next say on check out she refused to give me my final bill, which was not professional at all. The worst was the shuttle bus to airport, when it arrives in front of main gate of hotel, i put my bags on the back and when tried to enter to sit, it was a mess, people are sitting 2 on 1 seat and others put their bags on empty seats and the driver asked me to leave the shuttle!!!! because no seat for me, i explained to him that my bags on this shuttle and already there is empty seats but with bag above, he told me go talk to reception and leave shuttle. totally a mess and unprofessional at all, As a Gold member in your group i really felt humiliated and need a serious decision on this unpleasant terrible experience i had.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from , Генеральный директор at Hotel Novotel Moscow Sheremetyevo Airport
Responded 03 Aug 2021
Dear Guest, thank you for choosing "Novotel Sheremetyevo Airport". We are terribly sorry for the inconveniences that you experienced during your stay. This is not the level of service we are used to provide for our guests. Would you be so kind to contact us via email: gr@novotel.ru and let us know the details of your reservation so we could take an appropriate action. We will be waiting for your response. Sincerely, Sergey Ryltsov, General Manager.
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Viacheslav_12 wrote a review Nov 2020
Istanbul, Turkey13 contributions18 helpful votes
Having overnight in SVO airport I've been booked this hotel. Reasons: very close to terminal (reachable by feet - 10' walk), affordable prices, not first time staying... And choice was right - I met again friendly reception staff, nice room, good food. Definitely will stay again!
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Date of stay: October 2020
Rooms
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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Response from , Генеральный директор at Hotel Novotel Moscow Sheremetyevo Airport
Responded 29 Nov 2020
Dear Viacheslav! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. Special thanks for all the positive moments mentioned in your review. We hope your next stay with us will be even more pleasant. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Sincerely, Sergey Ryltsov, General Manager
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DanCru10 wrote a review Feb 2020
Los Angeles, California76 contributions70 helpful votes
Our flight was canceled and rescheduled for the morning. The airline put us in this hotel. The room was comfortable. I didn't like the bathroom, it wasn't clean or comfortable. I also didn't like the attitude to customers at Breakfast. We spent only 5 hours in the hotel.
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Date of stay: February 2020Trip type: Travelled with family
2 Helpful votes
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Response from NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport
Responded 17 Feb 2020
Dear Guest! Thank you very much for the feedback about your stay at "Novotel Sheremetyevo Airport ". Please, accept our sincere apologies for all inconvenience you experienced during your stay. Let us assure you that all defects were checked and all appropriate measures would be taken to improve quality of service. We sincerely hope that we will have a chance to welcome you back at "Novotel Sheremetyevo Airport" to provide you a pleasant stay! Best regards, Sergey Ryltsov, General Manager
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PRICE RANGE
US$70 - US$99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel moscow sheremetyevo hotel moscow, accor moscow sheremetyevo, moscow novotel
LOCATION
RussiaCentral RussiaMoscow OblastKhimki
NUMBER OF ROOMS
493
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Frequently Asked Questions about Hotel Novotel Moscow Sheremetyevo Airport
Which popular attractions are close to Hotel Novotel Moscow Sheremetyevo Airport?
Nearby attractions include St. Nicholas Chapel (0.3 km) and History Museum of Sheremetyevo (0.5 km).
What are some of the property amenities at Hotel Novotel Moscow Sheremetyevo Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel Novotel Moscow Sheremetyevo Airport?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Novotel Moscow Sheremetyevo Airport?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hotel Novotel Moscow Sheremetyevo Airport?
Conveniently located restaurants include Altitude Restaurant & Bar, Shokoladnitsa, and Cafe Bar Urozhay.
Are there opportunities to exercise at Hotel Novotel Moscow Sheremetyevo Airport?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel Novotel Moscow Sheremetyevo Airport have airport transportation?
Yes, Hotel Novotel Moscow Sheremetyevo Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Novotel Moscow Sheremetyevo Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Novotel Moscow Sheremetyevo Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Novotel Moscow Sheremetyevo Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Novotel Moscow Sheremetyevo Airport?
The staff speaks multiple languages, including English and Russian.