We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Fukuoka

Save
Share
1-2-82 Sumiyoshi, Hakata, Fukuoka 812-0018 Fukuoka Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
Expedia.com
Hotels.com
Travelocity
Orbitz.com
Priceline
Booking.com
View all 16 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (724)
Room & Suite (329)
Dining (59)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 20/10/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Fukuoka
Updated 20/10/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 138 hotels in Hakata
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Hyatt Fukuoka is connected to Canal City Hakata, a multi-dimensional complex of business, entertainment and shopping facilities. The hotel is situated between Hakata station, the central station and Tenjin, the city’s business and entertainment centre; it is also just 5 km from Fukuoka International Airport. It is not only the ideal destination itself, but also a convenient base for excursions in the northern Kyushu area.
Read more
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Complimentary tea
Banquet room
Meeting rooms
Massage
Chapel / shrine
Concierge
Currency exchange
Shops
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
Show more
Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bidet
Bathrobes
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Japanese
1693Reviews13Q+A78Room tips
Traveller rating
  • 774
  • 601
  • 192
  • 65
  • 63
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Nithia D wrote a review Mar 2021
Tokyo, Japan4 contributions
Outstanding service from the start to the end! From the staff wearing gloves, one-time usage pens, medicated wipes in the room to online check-out service and the staff’s smiling, professional and attentive service, I felt safe, happy and well-taken care of during my stay. The location was spot on. Direct and easy link to the mall. . Many hotels in Japan require check out by 11am. They allowed until 12pm. I will definitely come back and stay again.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from グランド ハイアット 福岡 広報担当マネージャー, マーケティング at Grand Hyatt Fukuoka
Responded 4 weeks ago
Dear Nithia D, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka and sharing your experience with us. We are pleased to hear that you can rest comfortably at our hotel. We truly value your feedback and very much looking forward to welcoming you back to our hotel in the near future! Grand Hyatt Fukuoka
Read more
Tosh wrote a review Dec 2020
Tokyo, Japan17 contributions34 helpful votes
The front desk staff was not only professional and efficient but also welcoming and helpful. However, there was no separate section for World of Hyatt members, so I had to wait in line. The grand club lounge, which was used to be over-crowded the last time I stayed, was closed but the hotel offered similar services at the bar. I hope that the hotel is not only renovating but also expanding the lounge as I notice that the hotel probably has passed its prime as a grand hotel.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
Helpful
Share
Response from グランド ハイアット 福岡 広報担当マネージャー, マーケティング at Grand Hyatt Fukuoka
Responded 29 Dec 2020
Dear tosh343, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka and sharing your experience with us. First of all, we would like to apologize that we were not able to offer services which commensurate with your expectation. We truly value your feedback and will do our utmost to improve check in experience for World of Hyatt members. Again, thank you very much for your valuable comments and we look forward to welcoming you back to our hotel in the near future. Grand Hyatt Fukuoka
Read more
John O wrote a review Jun 2020
Los Angeles, California1414 contributions836 helpful votes
This hotel has none of the Grand Hyatt qualities that you may have come to expect. It is at its best a dated and neglected Hyatt Regency. No bellman, staff struggles with even the most basic English, most of the outlets still closed including the club lounge, slow internet etc. The rooms and suites are very dated, and the bed was rock hard. AC worked, however. Sad to see Hyatt allowing this quality level hotel to carry their flag.
Read more
Date of stay: June 2020Trip type: Travelled on business
4 Helpful votes
Helpful
Share
Response from グランド ハイアット 福岡 広報担当マネージャー, マーケティング at Grand Hyatt Fukuoka
Responded 29 Jun 2020
Dear LoyaltyLobby, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka and sharing your experience with us. First of all, we are very sorry to hear that we were not able to offer you services and facilities which commensurate with your expectation. We truly value your feedback and will do our utmost to improve our guestroom quality and services. We sincerely hope your future visit to Grand Hyatt Fukuoka will be under more memorable circumstances and we look forward to the opportunity of providing the high standards of service which you both deserve and expect. Grand Hyatt Fukuoka
Read more
Ken Ip wrote a review Mar 2020
Singapore, Singapore79 contributions59 helpful votes
I stayed in a room with King bed with my wife and 4-yr old son. The room was big by Japan standards but the bed was crowding up against the 2 chairs and side table. The hotel is located right in the Canal city shopping mall so it was very convenient for shopping and eating. The main train station Hakata was nearby and the Tenjin area of downtown Fukuoka was just a few bus stops away. Although it is pricey, Grand Hyatt is a good place to stay.
Read more
Review collected in partnership with ASUS 12 W8 IE Bookmark
Date of stay: May 2019
Value
Location
Service
Helpful
Share
Response from グランド ハイアット 福岡 広報担当マネージャー, マーケティング at Grand Hyatt Fukuoka
Responded 25 Mar 2020
Dear Ken_Ip_in_SG, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka and sharing your experience with us. We are very pleased to hear that you liked our location. Since our hotel is also close to many historical temples and shrines in Hakata, we hope you will have enough time to visit them next time. We are all looking forward to welcoming you and your family back to our hotel in the near future! Grand Hyatt Fukuoka
Read more
Joanna_vigate wrote a review Feb 2020
Hong Kong, China288 contributions175 helpful votes
A super lovely hotel, close proximity to the international airport and conveniently located next to Canal City and the famous outdoor food street! what more can i ask for? hotel staff are friendly and always cheerful!
Read more
Date of stay: January 2020
Value
Service
Sleep Quality
2 Helpful votes
Helpful
Share
Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka
Responded 05 Feb 2020
Dear Joanna_vigate, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka! We are very pleased to read your feedback and very much looking forward to welcoming you back to our hotel when you visit Fukuoka next time. Grand Hyatt Fukuoka
Read more
Previous
123456
PRICE RANGE
US$153 - US$358 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt fukuoka hotel fukuoka, fukuoka grand hyatt, hyatt fukuoka, fukuoka hyatt
LOCATION
JapanKyushuFukuoka PrefectureFukuokaHakataHakata Station
NUMBER OF ROOMS
372
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Grand Hyatt Fukuoka
Which popular attractions are close to Grand Hyatt Fukuoka?
Nearby attractions include Kushida Shrine (0.4 km), Canal City Hakata (0.00 km), and Nakasu District (0.3 km).
What are some of the property amenities at Grand Hyatt Fukuoka?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Fukuoka?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Fukuoka?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Grand Hyatt Fukuoka?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Grand Hyatt Fukuoka?
Conveniently located restaurants include Yoshizuka Unagiya, Ichiran Canal City Hakata, and Kawataro Nakasu Honten.
Are there opportunities to exercise at Grand Hyatt Fukuoka?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Grand Hyatt Fukuoka located near the city centre?
Yes, it is 0.4 km away from the centre of Hakata.
Are any cleaning services offered at Grand Hyatt Fukuoka?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Fukuoka offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Fukuoka?
The staff speaks multiple languages, including English and Japanese.