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Hotel Leopalace Hakata

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2-5-33 Hakataekihigashi, Hakata, Fukuoka 812-0013 Fukuoka Prefecture
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Traveller (215)
360
Panoramas (13)
Room & Suite (136)

About

#10 of 137 hotels in Hakata
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Leopalace Hakata was opened in 2007.We have air-conditioner in all rooms. There is non-smoking floor.The hotel is ideally located in the centre of FUKUOKA City and is 10 minutes by car (Taxi) to "NAKASU".
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Coffee shop
Business Centre with Internet Access
Meeting rooms
Massage
Baggage storage
Parking
Wifi
Restaurant
Breakfast buffet
Vending machine
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Shoeshine
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Room features
Air conditioning
Housekeeping
Safe
Iron
Refrigerator
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, Chinese, Japanese, Korean
293Reviews9Q+A7Room tips
Traveller rating
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13PP wrote a review Sep 2019
76 contributions81 helpful votes
We stayed 1 night and rooms are very good with all amenities. However the staff at 10 pm was not to expectation, normally on request of guest who have Breakfast Included in room price they offer packed breakfast if guest have to checkout at 6.00am as B/F starts at 7am on my request the reception staff just refused we cannot offer any thing. I requested for just bread/ crusan and Juice ! they simply says no we cannot. That was not expected from the hotel staff. Hotel Management must look into the same.
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Date of stay: August 2019
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: No Smoking rooms at higher floor
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2 Helpful votes
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Miki wrote a review Aug 2019
Seattle, Washington113 contributions39 helpful votes
I stayed at Leopalace Hakata for 2 nights with my husband. I echo others that this hotel is located in a great location, approximately a 10 minute or less walk from JR Hakata station. It was also fairly easy for us to walk to different places from here. We stayed on the 9th floor and our room was clean and quiet, we had no complaints. Breakfast buffet is available for around 1,000 to 1,500 yen at the downstairs restaurant.
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Date of stay: August 2019Trip type: Travelled as a couple
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JessicaTYL wrote a review Jun 2019
Hong Kong, China72 contributions17 helpful votes
Stylish with tidy room, close to JR station, just walk by 4-5 minutes, Different type of restaurants and coffee shop can be choose, 7-Eleven and Family Mart also close to hotel. Helpful staff and good for traveler and business people
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Date of stay: March 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip: Higher floors would be better choice
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springW001 wrote a review Jun 2019
2 contributions2 helpful votes
Very disappointed with the customer service and how the hotel manage customer’s belonging and their staff integrity! I stayed a night before departure Fukuoka, I found out I left my pair of earring in the toilet on the plane and message the hotel to ask if they can mail back to me in my expense. However the customer service, HASAKO said they can’t see it in the room now ( day after my check-out) and nothing found in the lobby as well as lost and found. The house keeper, Shi who clean my room was on leave that day and couldn’t check with her. I told HASAKO the earring is very important to me, but she didn’t reply until the next day I keep chased her for an answer. HASAKO said Ski didn’t see my earring and nothing she can do. I emailed back and hope she can check with Ski again or anything the hotel can help, but no reply back anymore. Not only it is a valuable earring but it means a lot to me! I spent the money to stay in a 4 stars hotel because I trust their quality and level of service, but definitely not this hotel.
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Date of stay: June 2019Trip type: Travelled with family
1 Helpful vote
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Yuming Fine Art wrote a review Apr 2019
1 contribution
Dear Managers or To Whom It May concerns; This is Yuming Zhu, I am your customer (guest) who stayed at your hotel (Leopalace at Hakata) on Feb. 28th. Your hotel staff provides service nothing but extraordinary of excellency. Especially I like to extend my great appreciation and thanks to Miss Nishiyama and Hasako at front desk. Since I just arrived from US, and realized that my computer plug didn't fit the wall outlet. The gentleman manager at night shift loaned me a outlet converter. Next morning I tried to buy the converter. I spent two hours looking for it everywhere, but I was not successful. After knowing my situation, Miss Nishiyama and Hasako offered me the outlet converter. I am so so grateful, otherwise I won't be able to use my computer for the rest my over a month stay in Japan. Miss Nishiyama and Hasako, they are not only beautiful outside but spiritually as well. My daughter graduated from Hotel and Hospitality program at Cornell University in US, and she is so impressed by this after I told her this story. All your staff are so well trained, but mostly, they are helping with customers not just following the rules, but go beyond and think from guests' perspective and needs.They are exceptionally good. I like the management team of this hotel feel proud of having such profound staff. Also the woman staff working in the restaurant on March 1st, (I am sorry I didn't catch her name) is also very courteous and warm and helpful. you have excellent staff team. Please accept my great and sincere thanks to your staff. I will always like to stay at your hotel if I come to Fukuoka. (actually I am coming back on 24 and 25th, but no rooms were available, but next time will.)
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Date of stay: February 2019
Value
Service
Sleep Quality
Trip type: Travelled solo
Room Tip: room for double. and add the breakfast, fantastic. staff in restaurant introduced me to...
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PRICE RANGE
US$89 - US$216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
leopalace hakata hotel
LOCATION
JapanKyushuFukuoka PrefectureFukuokaHakataHakata Station
NUMBER OF ROOMS
120
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Frequently Asked Questions about Hotel Leopalace Hakata
Which popular attractions are close to Hotel Leopalace Hakata?
Nearby attractions include Hakata Station (0.3 km), JR Hakata City Amu Plaza Hakata (0.3 km), and Hakata Bus Terminal (0.4 km).
What are some of the property amenities at Hotel Leopalace Hakata?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Hotel Leopalace Hakata?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Leopalace Hakata?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hotel Leopalace Hakata?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Leopalace Hakata?
Conveniently located restaurants include Ichiran Hakata Sunplaza Underground, Il Forno del Mignon Hakata Station, and IPPUDO Hakata Station.
Is Hotel Leopalace Hakata located near the city centre?
Yes, it is 0.8 km away from the centre of Hakata.
Are any cleaning services offered at Hotel Leopalace Hakata?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Leopalace Hakata offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Leopalace Hakata?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to Hotel Leopalace Hakata?
Many travellers enjoy visiting Fukuoka Castle Remains (3.7 km), Momiji Hachimangu Shrine (6.7 km), and Fukuoka Castle Shiomi Watchtower (3.8 km).