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Sapporo Grand Hotel

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Traveller (1063)
Room & Suite (585)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Sauna
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Hotel links
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Special Offer:Package Deal
Hotel deals
1 798Reviews
1 549Photos
37Q+A
92Room tips
Traveller rating
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Popular mentions
This is a well known historic hotel with excellent service, great location and a couple nice bars for the adults. My surprise was how once they realized we were checking in with two children the desk person changed our room saying we would be happy. Yes we were and so were our
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Overall not a very good experience unless searching for a budget hotel with okay location - around 10mins walk to JR Front desk barely speaks english, leading to either confusion, misunderstanding or just bad attitude: 1. Asked the front desk if they had a schedule for JR,
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Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand Hotel
Responded 1 week ago
Dear Just_travel_danini san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. We have read your comments at our hotel. However, we are very sorry to hear that you have not satisfied with your stay at our Hotel. Taking into consideration your feedback, we will review your comment and try to improve it in order to contribute to your comfortable hotel life. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our valued guests. Yours very sincerely,   
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We have been there in 30th January 2019. What a nice experience to be in Sapporo Grand Hotel. Easy access to get to the center of sapporo, and food anywhere next to the hotel. There is a western staff also so you don’t need to be worry for any help in english speaker. We just
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Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand Hotel
Responded 1 week ago
Dear rensan91 san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. We have read your comments at our hotel. Also, thank you for the kind words regarding our location, staffs and also Strawberry Short Cake at our bakery shop. Your words are a great motivator for all of us to work for this hotel. We hope that you will consider us for your next trip to Hokkaido again. Yours very sincerely,
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+2
It’s a hotel, largely a business/groups hotel located downtown. Starbucks in lobby. Western restaurant expect no English, and very bland uninspired food. Pleasant front desk staff. My room was possible smallest I’ve ever seen... think shoebox with self contained plastic
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Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand Hotel
Responded 1 week ago
Dear TobySimkin san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. We have read your comments at our hotel. However, we are very sorry to hear that you have not satisfied with your stay at our Hotel. Taking into consideration your feedback, we will review your comment and try to improve it in order to contribute to your comfortable hotel life. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our valued guests. We hope that you will consider us for your next trip to Hokkaido again. Yours very sincerely,
Read more
As many people mention, this hotel has direct access through the underground walkway from the JR Station. So even if it is snowing or raining, you can enter your room without any hassle or discomfort. Many sights are within walking distance from the hotel. I especially enjoyed
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Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand Hotel
Responded 13 Feb 2019
Dear timothyjungsiky san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. We have read your comments at our hotel. Also, thank you for the kind words regarding our location, facilities, concierge and staffs. Your words are a great motivator for all of us to work for this hotel. We hope that you will consider us for your next trip to Hokkaido again. Yours very sincerely,
Read more
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お水は無料、お茶も充実
Professional photo exclusively commissioned by TripAdvisorSapporo Grand Hotel
The Standard Twin Room at the Sapporo Grand Hotel
Professional photo exclusively commissioned by TripAdvisorSapporo Grand Hotel
The Japanese Room at the Sapporo Grand Hotel
Professional photo exclusively commissioned by TripAdvisorSapporo Grand Hotel
The Deluxe Double Room at the Sapporo Grand Hotel
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123456117
Is there a laundry room and machines?
I believe so, but best to check the hotel directly
0 votes
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Yes, the room I rented had two double beds. You may have to contact the hotel to secure some. Could be they are all ready booked. Bill
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It will take you around 70-90 minutes.The best way to the hotel is the airport bus or by train, the bus will drop you off at the back entrance of the hotel, the same area if you want to take the bus when going back to airport, I suggest you take an early bus trip when going back to airport because the bus are always full. A lot of shops within the area specially near JR station. Starbucks Reserve Coffee beside the hotel.
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whats the difference of twin room-run of house and twin room-main building.
I had a very small yet comfy and warm room 2 single bed good linen serviced daily with full buffet breakfast in two locations big jug end & the terrace for a great price. The room is absolutely adequate. We did not spend much time in there. It was the hotel breakfasts which made up the value and the hotel overall is classic comfy really warm and tranquil
1 vote
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1234568
"Ask for 'family room' for kids."
"Make good use of the concierge"
"get the more expensive rooms to be grand!"
"Don't have any serious issues and if so don't expect the hotel to take you seriously."
"The Front Desk is located a floor above the underground access area."
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12345619
PRICE RANGE
US$98 - US$438 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoSapporoChuo
NUMBER OF ROOMS
504
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