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Mercure Hotel Sapporo

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Traveller (955)
Room & Suite (479)
Dining (72)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Mercure Sapporo is the Mid-scale hotel for business trips or leisure The Mercure Sapporo enjoys a location in the popular entertainment district of Susukino, renowned for its many bars and restaurants. Offering easy access to the Sapporo ski resorts and attractions such as the Clock Tower and Sapporo TV Tower, this hotel has it all, including a shopping mall within the building! Featuring 285 rooms equipped with complimentary Internet access, plus a French restaurant and conferencing facilities, the Mercure Hotel Sapporo is ideal for both business and leisure.Located in Sapporo, Hokkaido- Fifth largest city in Japan by population - Famous for its cuisine, such as Miso Ramen, Seafood, and Jingiskan.- Point of interest, such as TV Tower, Tokei-dai, and Beer Museum
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS
Hotel links
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1 397Reviews
1 224Photos
71Q+A
92Room tips
Traveller rating
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  • 90
  • 27
  • 13
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Popular mentions
10 - 15 minutes from Sapporo Station. Close to street cars and subways. Can walk to most attractions. The front desk was very helpful. They called the ryokan to get instructions on how to get there from Sapporo. The gym was brand new and surprising big.
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Response from MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo
Responded yesterday
Hi Jtakei, Thank you so much for your review and its fantastic to hear you enjoyed your stay with us here at the Mercure Sapporo. Warm Regards Dean Daniels General Manager
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General manager Dean was most welcoming. The room was excellent and well equipped with a coffee machine and everything we could have wished for. Fantastic location and a well run and friendly place to stay. Everything worked and park8ng was nearby Worth a visit for the useful
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Response from MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo
Responded yesterday
Dear Ottyblack, The pleasure was all ours thank you for a fantastic review. We hope to see you again soon. Warm Regards Dean Daniels General Manager
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the hotel is situated in susukino and have shuttle service from Sapporo Station so convenient to commute. The staffs at the front desk was helpful and the room was comfortable. The only downside was only heated air from the air-conditioner in winter and we were forced to open
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Review collected in partnership with Accorhotels.com
Response from MercureHotelSapporo, Guest Experience Supervisor at Mercure Hotel Sapporo
Responded 1 week ago
Dear manyeeestherh2016 Thank you for choosing Mercure Sapporo and taking your time to share your review here. We are pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. In regards to air-conditioner, our apologies for making you uncomfortable as the Hotel air-conditioning is currently set to heating. Due to the climatic variances in Hokkaido, we recommend all of guests switching the air-conditioning off and opening your window for fresh air. We apologize again that the central heating system is unable to change your room from heater to air conditioner. If you have any other questions or comments, please feel free to contact us anytime! Best regards, Shihomi SAKAI (Ms.) Guest Experience Supervisor
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Easy access. comfy room, friendly staff. But there's no concierge, so we have to take care our luggage by ourselves. I'm traveling with toddlers, so they already prepare the baby crib in the room. Overall satisfied.
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Response from MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo
Responded 3 weeks ago
Dear lisaftita2018, Thank you for taking the time to provide feedback regarding your stay at the Mercure Sapporo and thank you so much for choosing to stay with us. Great to hear you enjoyed your stay at the Hotel and thank you for your feedback regarding the concierge. We are working on this at the moment and hope to have this position filled in the coming months. Warm Regards Dean Daniels General Manager
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Stayed here for 2 nights during the Sapporo Snow Festival. Personally felt the overall hotel decor to be slightly dated including the room but overall a pleasant stay (Room was a decent size for our family of 4). Location is the strongest point for Mercure Sapporo and is a
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Response from MercureHotelSapporo, マネージャー at Mercure Hotel Sapporo
Responded 4 weeks ago
Dear IvanLimTS Thank you very much for your recent stay and spending time to share your feedback with us. We are happy to hear that you liked the location of our hotel. We hope you could enjoy snow and ice festival and you have not caught cold as it was freezing here. Please visit Sapporo again if you have any chances, and we very much look forward to welcoming you back again. Sincerely, Kazunori Yoda Assistant Front Office Night Manager Mercure Sapporo
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Photo provided by managementMercure Hotel Sapporo
Suite Room
Photo provided by managementMercure Hotel Sapporo
Photo provided by managementMercure Hotel Sapporo
L'occitane amenity in Privilege Room
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12345696
Does this hotel have coin laundry?
no
0 votes
Hi Chitri. If your ETD is 10:30 you will need to c/in latest by 8:30.. I’ve only taken the airport bus once. The other 2 times I took the train. But those were becoz out ETD were before yours. There is more risk going by bus but it depends on which season you are going. Middle of winter with possible snow storm you are better to catch the train. We got cab from Susukino to the Sapporo Station and being very early morning (5ish for our 6am train) it was less than 10 min and cost less than ¥1000. The only time we took the airport bus we caught the earliest bus from Susukino. Hope my answer helps.
-1 votes
we paid around 21,800 JPY for 4 adults 3 kids and plenty of luggage. the hotel arranged for us. another private taxi company quoted me 28,000.
0 votes
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Wasn’t paying attention to my east west, but just as you are out in the arrival lounge the bus ticket counter is to your left just inside the main exit door. The customer care at the counter should be able to help you there. The Sapporo bus time schedule should be on display clearly right on the counter. As for us, the bus was just outside as you step out on the street. Was no easy and I think most convenient. In fact just waisted our JR Pass. Hope that helps
0 votes
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12345615
"opt for the larger rooms"
"Higher floors will give you a good view"
"High floor would give you a good veiw of the surrounding"
"City view at higher floors provides good view day and night"
"nice place"
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12345619
PRICE RANGE
US$86 - US$270 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoSapporoChuo
NUMBER OF ROOMS
285
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