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Cross Hotel Kyoto

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Traveller (161)
Room & Suite (32)
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About

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Cleanliness
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Cross Hotel Kyoto is built on the philosophy of creating a borderless social space for locals and guests to discover new excitements in Kyoto. Soak your soul and feel the ancient local wisdom inside a modern interior, or relax and unwind with good vibes and food in our restaurant & bar. What will you discover here?
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Breakfast Available
Concierge
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room amenities
Air conditioning
Refrigerator in room
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Location

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Neighbourhood
Pontocho
Though small by comparison, Pontocho is one of Kyoto's most spirited and memorable neighborhoods. A narrow street straddling the Kamogawa River, it is Kyoto's busiest nightlife spot. When darkness falls, Pontocho's many signs and lanterns bolt to life, making the area glow with invitations to passers-by to come inside and pull up a chair. Its restaurants and bars sprawl onto the riverbank, providing a friendly atmosphere and delicious food. Verandas are always filled with people young and old crowding tables, biting into hot yakitori or sipping cold beers. It is a culinary heart of Kyoto as much as one of its most laid-back, clamorous, and entertaining evening hotspots. Pontocho has more of an amiable vibrancy to it than an elegant one, attracting newcomers, local veterans, and everyone in between, in casual attire like sneakers and jeans.
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123Reviews
231Photos
11Q+A
2Room tips
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Popular mentions
This was our first trip to Japan and we decided to try the Cross Hotel Kyoto. We are so happy with this decision! Family of 4 with 2 adults and 2 teenage girls (16 and 14) comfortably stayed for 6 nights. We booked the Deluxe Family Room and layout was excellent with 4 single
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Hotel's Favourite
A new hotel, situated in a great part of Kyoto, near the shopping arcades, stores, restaurants and canal walk, plus the tourist office round the corner. Lovely spacious room, huge comfortable bed, great bathroom with separate toilet and shower room with bath. Very helpful and
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Response from Cross Hotel K, Cross Hotel Kyoto at Cross Hotel Kyoto
Responded 12 Dec 2018
Dear Pete J, Thank you for choosing to stay with Cross Hotel Kyoto and for your glowing review. It is such a pleasure to hear that you enjoyed your stay with us very much. We strive to provide every guest with an excellent experience so your compliments on many areas of your stay let us know that we are doing our job and made us so happy. Thank you again for taking the time to share your beautiful feedback. We look forward to the opportunity of welcoming you back to our hotel soon. Warm regards, Cross Hotel Kyoto
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After three days in busy Tokyo we found an oasis in Kyoto in this hotel, from the warm welcome to an unexpected room upgrade and the excellent service and attentiom from everyone on the staff specially Haruna Asakura that went above and beyond to provide us with a unique visit
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Response from Cross Hotel K, Cross Hotel Kyoto at Cross Hotel Kyoto
Responded 3 days ago
Dear Rodrigo R, Thank you for choosing to stay with Cross Hotel Kyoto and for your beautiful review. It was such a pleasure to hear that you enjoyed your time with us and that you called us an oasis in Kyoto. We are particularly delighted to know that our staff were able to deliver an excellent service to you during your stay. We strive to provide the best customer experience to all our guests so we are truly grateful for your kind recognition. We will be sure to pass on your wonderful comments to the entire team who will be honored to hear that they contributed so significantly to your experience with us, especially Haruna Asakura who will be really happy to hear your feedback. Thank you again for the 5-star rating and for your kind recommendation. We hope that you will soon find another opportunity to return to our hotel. Warm regards, Cross Hotel Kyoto
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+7
Just a perfect stay in Kyoto , we all know that hotel rooms in Japan are small but this one is a standard size of a typical hotel room. It’s complete with all toiletries , excellent soap shampoo and conditioner . They have slippers and pajamas . Pleasant staff and most important
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Response from Cross Hotel K, Cross Hotel Kyoto at Cross Hotel Kyoto
Responded 4 days ago
Dear Malu30, Thank you for choosing to stay with Cross Hotel Kyoto and for your compliments on many aspects of your stay with us. It was an honor for us to hear that your had a perfect stay and love our hotel. We also appreciate your mention of our bath amenities. Our hotel is the first hotel in Japan to offer bath amenities by the luxury British skincare and spa brand “ilā”. We are so glad to read that you found them excellent. Thank you again for taking the time to leave us wonderful comments. We are looking forward to welcoming you again very soon. Kind regards, Cross Hotel Kyoto
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We stayed at the Cross hotel for 3 nights with 2 adults and 2 children (7 & 9) Room was spacious enough for us and the bathroom toiletries were wonderful! Beds were soft and comfortable by Japanese standards. Free coffee in the lobby was a bonus. Location is great. Across the
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Response from Cross Hotel K, Cross Hotel Kyoto at Cross Hotel Kyoto
Responded 4 days ago
Dear Sharbina82, Thank you for choosing to stay with Cross Hotel Kyoto for your family trip and for your 5-star review. It is a pleasure for us that our room, beds, and amenities were to your liking and that you appreciated our prime location so much. As you mentioned, the hotel is very conveniently located allowing for an easy access to train/bus stations, restaurants, and major attractions including Gion and Samurai and Ninja Museum. Your detailed feedback will surely help navigate other travelers around the city. Thank you once again for your fantastic review. We hope that you will soon find another opportunity to return to us. Kind regards, Cross Hotel Kyoto
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Photo provided by managementCross Hotel Kyoto
Japanese Suite Bedroom 和スイート ベッドルーム
Photo provided by managementCross Hotel Kyoto
Superior Twin Accessible Bathroom スーペリアツイン アクセシブル バスルーム
Photo provided by managementCross Hotel Kyoto
Superior Twin Accessible Bathroom スーペリアツイン アクセシブル バスルーム
Photo provided by managementCross Hotel Kyoto
Superior Twin Accessible スーペリアツイン アクセシブル
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Hello Do you have parking lot or parking arrangements nearby? Thank you
Hi! Can you tell me if the rooms have a blow dryer for hair?
Sure do , also have full size bottles of shampoo, conditioner and body wash . You are even provided with PJ’s 😊
1 vote
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Are all the rooms non smoking? How many rooms total does the hotel have?
Hi there, I have no clue! It is quite a big botel and I should think they have a hundred rooms. I would imagine they have one or two smoking rooms, but not sure.
1 vote
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i did not travel from the hotel to the airport. i took a train to tokyo.
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123
"Our room did have an A/C unit outside the window, and we did hear some music from street or club nearby at night, but not unduly obtrusive."
"Higher floor rooms for an outlook"
PRICE RANGE
US$89 - US$351 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoNakagyoPontocho
NUMBER OF ROOMS
301
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