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Sunwing Kamala Beach

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Traveller (747)
Room & Suite (206)
Video (1)

About

Location
Cleanliness
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Value
Travellers' Choice 2019 Winner
Certificate of Excellence
A fully contained family resort with its own restaurants, entertainment programs and a host of activities for all ages. The resort includes all the fun, adventure, and luxury that families want most, elevating the family vacation to world-class standards on the unspoiled Kamala beach of Phuket.
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Property amenities
Free parking
Fitness Centre with Gym / Workout Room
Pool
Room service
Restaurant
Bar/Lounge
Airport transportation
Babysitting
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family Resort
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:FAMILY GETAWAY PACKAGE
1 016Reviews
1 034Photos
117Q+A
100Room tips
Traveller rating
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Popular mentions
My wife and I brought our 2 daughters (1.5 years and 3 years) to the resort and we loved it, so did the girls! We got in late on our first night and opted for a transfer through the resort ($700TB) for the 40min drive from the airport! Friendly staff on arrival and the room is
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Response from MaureenBarranta1986, Manager at Sunwing Kamala Beach
Responded 1 week ago
Dear MattR4, Thank you very much for having taken the time and efforts to write your detailed review of our Resort. I was very pleased to read of your satisfaction with our facilities, services, rooms, restaurant and most importantly our team members. Rest assured that i will share this with the the entire team as they always appreciate such encouraging words. Many families staying with us do indeed opt for our spacious room as they offer heaps and most importantly some privacy for both children and parents compared to the typical hotel rooms. Thank you again for your lovely review - we count on your return stay. Yours, Maureen Arra Lloveras Barranta (Aya) CRM
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Hotel's Favourite
We booked in at the Sunwing Kamala for 10 days with a Scoopon voucher for Australia and it was flawless. The Sunwing is a Swedish run resort with Chains all over the world. 70% of the guests were Swedes or Germans and mostly like us (hard working families) if you get the chance
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Response from MaureenBarranta1986, Manager at Sunwing Kamala Beach
Responded 21 Dec 2018
Dear S_Verde, Thank you very much for five star review. I will certainly pass along your kind words to my team. It's our top priority to ensure that our guests experience is easy, convenient and comfortable. I'm very happy to know that you and your family had a perfect stay with us. Please visit us again soon. We'd love to have you back for another comfortable stay at Sunwing Kamala Beach Resort. Yours, Maureen Arra Lloveras Barranta (Aya) Costumer Relations Manager
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We are just finishing up our 10 night stay at Sunwing Kamala Beach. Overall, it has been a pleasant experience. The highlights of our stay would be the value offered by the hotel in terms of food and beverage; the entertainment team. Conversely, the least pleasant aspects of
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Response from MaureenBarranta1986, Manager at Sunwing Kamala Beach
Responded 3 weeks ago
Dear Adam, While I was happy to read that your had a pleasant experience and enjoyed the pools, entertainment, beach, location and food beverage offered. I was certainly disappointed to read of your dissatisfaction in regards to the service received at our property. Please do accept my apologies for the inconvenience caused with not changing room in to ground floor and not able to assign you a room as per your preferences during this busy period. As for your late check out request; Our hotel has been running an average of 80% - 100% occupancy this month and as such some availability for late check-in, late check-out and upgrades is not as ample as some may expect. Rest assured that I will look into the various points you pointed out, and most importantly about the service received from our reception and minimart staff to avoid similar comments from our guests into the future. On the hand, we are glad to read that the food and beverage staff and entertainment crew were found to very nice and helpful, they will be much appreciated and encouraged to continue their excellent services. All your comments, pros and cons have been noted, and will be shared with the responsible department for improvement and we hope to welcome you and your family back during a future holiday. Yours, Maureen Arra Lloveras Barranta (Aya) CRM
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I took a charter trip with Thomas Cook. And I went in to see my departure dates and Times.... And I was affronted by The guy there..... I THINK SUNWING WAS SO BAD AND THE STAFF THERE...was not Good AT ALL...
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Response from MaureenBarranta1986, Manager at Sunwing Kamala Beach
Responded 3 weeks ago
Dear Ronnie, Thank you for staying with us and taking the time share your constructive feedback. We are sorry to read your disappointment through a review on TripAdvisor. All your comments have been noted and will be used to further improve our services. We would have preferred direct feedback to solve the issues have encountered during your stay. Now the resort is not able to do anything about the comments provided. Once again, my apologies for not meeting your expectations, We hope that you had a great time in Phuket. Yours, Maureen Arra Lloveras Barranta (Aya) CRM
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We went here for a 16 day trip with three kids under the age eleven. Everyone having a amazing time. The dining area is large and everything on the menu is good. The pools are separated with lots of sunbeds that’s always available and you have many places for the young ones who
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Response from MaureenBarranta1986, Manager at Sunwing Kamala Beach
Responded 23 Jan 2019
Dear Mreow, Thank you so much for having chosen to stay with us on your recent family vacation to Phuket and sharing your great review. It was lovely to hear that you had an amazing 16 day stay with us and that you enjoyed our facilities and services. Your kind words about our staff member are also very much appreciated and will be shared with them. We feel blessed your warm recommendation to other travelers (including families) and we certainly wish to welcome you and your family back again soon. Yours, Maureen Arra Lloveras Barranta (Aya) CRM
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All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorSunwing Kamala Beach
The Studio at the Sunwing Resort - Kamala Beach
Professional photo exclusively commissioned by TripAdvisorSunwing Kamala Beach
The Royal Studio with Pool Access at the Sunwing Resort - Kamala Beach
Professional photo exclusively commissioned by TripAdvisorSunwing Kamala Beach
The Family Suite at the Sunwing Resort - Kamala Beach
Professional photo exclusively commissioned by TripAdvisorSunwing Kamala Beach
The Family Suite at the Sunwing Resort - Kamala Beach
Professional photo exclusively commissioned by TripAdvisorSunwing Kamala Beach
The Family Suite at the Sunwing Resort - Kamala Beach
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Dear Maria, Heinz baby food (110 gram) is available to our minimarket. Tesco lotus and 7/11 is selling Nestle Cerelac. You can also find Peachy or Picnic Baby at Big C Supermarket. Thank you and we look forward to welcome you and your baby soonest. Maureen Arra Lloveras Barranta (Aya) CRM
1 vote
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Hello, halal food is not available at the resort,but there are many walking distance halal restaurants near the resort.
0 votes
Hi, what are the prices for the beauty treatments? Thanks.
There are some nice beauty salons in Kamala Beach, short walk from the Sunwig resort. They are affordable and the staff are very friendly and professional.
1 vote
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Hello - is there anywhere for children to sit or play whilst adults use the gym? Thank you
Dear heartphuket, Thank you for your query. Yes, your children can visit our Miniland during your training. More information about it can be found on our website under the category Facilities & Activities. Kind Regards, Matthias Bresser Guest Relation Manager
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Dear pks-zar, Thank you for your query. For babysitting, charges are as follows: 300 THB per child per hour from 06:00 - 19:00 hrs 320 THB per child per hour from 19:00 - 24:00 hrs There is a minimum of 3 hours required for babysitting services and must be booked at least 1 day in advance, to be paid in cash at the reception. We are pleased to tell you that in-room wifi is available in the deluxe beachfront rooms. We are also glad to let you know that our facilities will continue to operate as usual and none of these will be closed due to construction or maintenance. I hope this helps. We are looking forward to hosting you soon! Kind Regards, Megan Julia Digal Communications Agent
1 vote
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12345624
"All rooms seemed much the same."
"room with direct pool access is great."
"Ground floor rooms are best."
"Might be best to ask for a ground floor if you have young kids"
"The 2brm suites are great if you have more than 2 kids or want more space. very big"
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PRICE RANGE
US$110 - US$351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunwing resort - kamala beach hotel kamala
LOCATION
ThailandPhuketKathuKamala
NUMBER OF ROOMS
317
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