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The Royal Hotel

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33 Main St, Riebeek Kasteel 7307 South Africa
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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About

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"The grand old lady finally has her new dress on" is what the locals said when The Royal was refurbished and upgraded to the highest standards in 2005/2006. After serving more than seven generations, the oldest hotel of the Western Cape occupies a very special place in the hearts of both local and international visitors.
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hotel_amenity_english, hotel_amenity_afrikaans
369Reviews1Q+A71Room tips
Traveller rating
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Popular mentions
kevinrwilson wrote a review Jan 2012
Heswall, United Kingdom147 contributions78 helpful votes
I was told its one of the oldest hotels in the Western Cape, but once you step through the wonderful original facade, you enter into a world of modern styling and relaxation. Its a very nice place to chill out, take time, read a book and re-charge the batteries. Staff are very friendly and helpful. I would highly recommend this hotel for a nice weekend in wonderful countryside
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Date of stay: January 2012
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Response from RoyalriebeekCapeTown, Manager at The Royal Hotel
Responded 01 Feb 2012
Dear guest, Thank you for your nice review. You are so right about The Royal being the perfect place to unwind and to re-charge the batteries. It is always a pleasure to see how a few days of pure relaxation can make all the difference. So, whenever you feel stressed we will be here. Just like we were for the last 150 years. Yes, 2012 is the 150th anniversary of the oldest hotel of the Western Cape.
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Pssei wrote a review Jan 2012
North Yorkshire, United Kingdom59 contributions32 helpful votes
We stayed at the Royal Hotel for one night as part of a mini road trip around the Western Cape. Having never been to Riebeek Kasteel or the Royal Hotel before, we took a chance on this one – and we’re really glad we did! We booked via the hotel website and were originally allocated a garden room. When we arrived, however, there was an issue with the shower in the garden room so Reception asked if we would mind switching to an interior room. As we were only staying for one night, we didn’t feel it was a problem and although a garden room would’ve been preferable, our stay wasn’t at all spoilt by not having one. Our interior room was a good size with an extremely comfortable bed and a lovely bathroom with a separate shower and bath. There was also an air conditioning unit, which
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Date of stay: December 2011
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Response from RoyalriebeekCapeTown, Manager at The Royal Hotel
Responded 01 Feb 2012
Dear guest, Thank you for your lovely review. We are happy you really enjoyed your stay with us. We hope to welcome you back in the future and maybe can try out one of our garden rooms.
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mfranks911 wrote a review Jan 2012
Edgware, United Kingdom656 contributions293 helpful votes
The Royal occupies prime position in this small wine village in Swartland. Our room was bright, clean and spacious with a nice bathroom. Room 1 to 5 (we were in 3) overlook the nice gardens and obviously have a rather better aspect. Staff were generally friendly and helpful but service sometimes a little reactive which was the only slight let down. . We spent 3 nights during December and had dinner on one evening and were impressed with the food although the wine list was a little less adventurous then nearby establishments. We would however return if in the area again.
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Date of stay: December 2011
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Response from RoyalriebeekCapeTown, Manager at The Royal Hotel
Responded 01 Feb 2012
Dear guest, Thank you so much for your review and the compliments. I am sorry that the service was too slow at times (if I understand correctly). Our waiters are instructed to not be too much in our guests faces and are not allowed to constantly ask our guests if they are still OK as we find this happens too much in certain places, especially in Cape Town but they shouldn't take this too far either. A fine line. Regarding to our wine list I agree with you that our wine list wasn't up to the hotel's standards. Since a few weeks we have a new wine list however that fills us with pride. Well balanced within different price levels and of course including plenty of all the Swartland wines that are winning so many awards these last few years. Thank you again and we hope welcoming you again at our historical hotel.
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CD wrote a review Jan 2012
London9 contributions6 helpful votes
Clean but service wasn't up to the accreditation the hotel has been awarded. Front of house staff didn't show us around, offer to help with bags, nor tell us about breakfasts /meals. Lovely setting though and beds v comfortable. We had dinner at The Traveller's Rest down the road- was excellent- highly recommend it!
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Date of stay: January 2012
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Response from RoyalriebeekCapeTown, Manager at The Royal Hotel
Responded 01 Feb 2012
Dear guest, Thank you for you review and thank you for the feed-back on our front of house staff. Information like this helps us to keep improving on our services. This is definitely not our standard and has been fully investigated and disciplinary action has been taken. We are glad you enjoyed your dinner at Travellers Rest. Excellent choice. I can only hope our front of house pointed you in that direction.
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LennW wrote a review Jan 2012
Stockholm, Sweden499 contributions80 helpful votes
I have stayed here many times and I'm never disappointed. There are two types of rooms, garden and inside the main building. Garden is of course very nice but I don't mind the main building rooms. Rooms are very clean with king-size bed, minibar, tv, air conditioning and a large modern bathroom which holds a bathtub and separate walk-in shower. The only negative is maybe that rooms are a bit small, but you're not in South Africa and the Shiraz wine district to sit in a hotel room. Riebeek Kasteel is ideal as a hub when you travel around the wine district. The hotel is located in the town centre with multiple restaurants within a minute walk. Auntie Pasti, BBB and 6 degrees are my favorites (try the pizza at 6 degrees!). I always get a colonial feeling when staying here, an
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Date of stay: January 2012
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Response from RoyalriebeekCapeTown, Manager at The Royal Hotel
Responded 01 Feb 2012
Dear guest, Thank you for your wonderful review. Years ago you were the first one to write a review on TripAdvisor. It is a pity they removed it now you wrote your second review on us. Always a pleasure to welcome you at your home away from home. Hopefully we may do so for many years to come.
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PRICE RANGE
US$90 - US$132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal hotel riebeek kasteel
LOCATION
South AfricaWestern CapeRiebeek Kasteel
NUMBER OF ROOMS
10
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