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The Royal Hotel

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33 Main St, Riebeek Kasteel 7307 South Africa
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (185)
Dining (24)
Room & Suite (7)

About

Location
Cleanliness
Service
Value
Travellers' Choice
"The grand old lady finally has her new dress on" is what the locals said when The Royal was refurbished and upgraded to the highest standards in 2005/2006. After serving more than seven generations, the oldest hotel of the Western Cape occupies a very special place in the hearts of both local and international visitors.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Hiking
Fishing
Meeting rooms
Massage
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Clothes dryer
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Extra long beds
Bath / shower
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Afrikaans
369Reviews1Q+A71Room tips
Traveller rating
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Popular mentions
NadsSouthAfrica wrote a review Jun 2012
Stellenbosch, South Africa18 contributions9 helpful votes
After looking forward to visiting this beautiful little hotel for quite a while, we were quite disappointed with our room. The room had a horrible smell when we opened the door, and we counted 6 dead flies in the bathroom. We informed reception of the problem, and they confirmed that they are aware of the damp smell, but did not do anything about it other than spray air freshener. We have stayed at many self-catering houses in Riebeek Kasteel, and at the price we paid for the room in the hotel, it does not compare well to the fabulous self-catering accommodation in town. Breakfast was great and drinks on the patio were fantastic as always, but in future I will stay elsewhere in town and visit the hotel for drinks.
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Date of stay: June 2012
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Response from RoyalriebeekCapeTown, Owner at The Royal Hotel
Responded 19 Jun 2012
Dear Guest, Thank you for your review. I have looked into the matter immediately and concluded that the morning after your stay our maintenance staff was sent into the roof to find the source of the smell problem. This source appeared to be a dead bird in the roof. Not very nice of course but unfortunately these things happen. Although our roof was completely replaced a few years ago the bird somehow found a way in. As the hotel was fully booked we could not move you to another room. It was a miscalculation of my staff thinking the matter was resolved in a way they did not find it necessary to inform me personally about this in the moment. My sincere apologies for this. We value our guests and will contact you to settle this matter to your satisfaction. Kind regards, Robert Brendel, owner
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Reisadviseur wrote a review May 2012
Suider Paarl, South Africa81 contributions41 helpful votes
Beautiful old restored hotel. Rooms very neat, clean, modern and comfortable. Staff very helpful and friendly. Food excellent.
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Date of stay: May 2012
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Ian H wrote a review Mar 2012
Cape Town Central, South Africa47 contributions20 helpful votes
Also took advantage of the "Walk in" special. Altogether a lovely country hotel in a very nice setting. Accommodation excellent, food surpassing expectations for an off-beat place and staff friendly and helpful. Best of all, some great local wines, especially a top class house wine.
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Date of stay: January 2012
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Bas_8 wrote a review Feb 2012
Netherlands141 contributions127 helpful votes
We had passed by before and had heard about the walk in special. We arrived after 3 pm and managed to get a garden room for 50% off the regular price for two days, which is a great deal as it includes breakfast, free coffee and cake during the day in a beautiful setting. The atmosphere of the hotel is very colonial. We really enjoyed our stay laying at the pool, relaxing, unwinding and not doing anything after long travels. Staff is very friendly and attentive. We didn't enjoy dinner too much but I guess that's a matter of taste. Breakfast on the porch was a joy. You have free Wifi on the premises.
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Date of stay: February 2012
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Daniel wrote a review Jan 2012
Brighton, United Kingdom179 contributions128 helpful votes
To start on a positive note - this hotel is very historic and it is lovely to sit and have a drink or dine in (the food and service at dinner was excellent). However, I have stayed in a number of well rated hotels while in SA and this was the most expensive and the most disappointing. There was a real sense the hotel was being run down, to the point that there were no staff present during the night and the hotel was shut apart from two rooms (including mine) occupied in the garden. Rather disconcerting in South Africa and not what one would pay R1400 for! The rooms were OK- but there were lots of elements missing and it certainly didn't feel luxurious. I suspect the owners are cutting corners with costs - which is rather foolish in my opinion. Many drinks on the wine menu were
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Date of stay: January 2012
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Response from RoyalriebeekCapeTown, Manager at The Royal Hotel
Responded 01 Feb 2012
Dear guest, Thank you for your review. Although we are very happy that you find our food and service excellent we deeply regret that you might have felt unsafe at any stage of your stay. I can assure you that we are not taking short cuts but that just merely due to circumstances there was no night porter that night. The night porter is there to offer services to our guests, not to provide security. We do have a security company who does that 24/7. Within a radius of 50 km we are the only establishment that makes use of night porters. I understand that for Europeans it might seem that the whole of South Africa has safety issues but we are fortunate that Riebeek Kasteel is the kind of town were people still sleep with their doors and windows open. I personally would not go as far as recommending this but it shows the low crime rate of the town. Let's hope it always will stay this way and Riebeek Kasteel will be able to keep its innocence. Please accept our sincere apologies.
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PRICE RANGE
US$90 - US$132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal hotel riebeek kasteel
LOCATION
South AfricaWestern CapeRiebeek Kasteel
NUMBER OF ROOMS
10
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