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Dining (24)
Room & Suite (16)
About
Location
Cleanliness
Service
Value
Travellers' Choice
"The grand old lady finally has her new dress on" is what the locals said when The Royal was refurbished and upgraded to the highest standards in 2005/2006. After serving more than seven generations, the oldest hotel of the Western Cape occupies a very special place in the hearts of both local and international visitors.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Hiking
Fishing
Meeting rooms
Massage
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Extra long beds
Bath / shower
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Afrikaans
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
16Restaurantswithin 0,5 km
5Attractionswithin 0,5 km
Contact
33 Main St, Riebeek Kasteel 7307 South Africa
Getting there
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367Reviews1Q+A71Room tips
Reviews
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Popular mentions
We were treated with the utmost courtesy and charm by all the personnel with whom we had contact, from arrival to departure. The hotel is classic South African in both design and furnishing, and we had a delightful stay and an excellent breakfast from the wide choices on the menu. The only negative, and it is fairly significant, is that the room we had (Room 4), although well appointed, comfortable and very clean, was small and dark, with no view. There was no window to let in fresh air apart from the balcony door, and we would not have felt safe sleeping with those doors open. The King Suites, which were not available when we booked, might have been better in those respects, but at R1000 more per night, they should. For just under R2000/night, I expected a better…
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Date of stay: October 2018
Helpful
If visiting Riebeek Kasteel it would be stupid not to stop over at either the magnificently long veranda ("stoep") which faces the main street, or other side at the back which has magnificent views of the valley. I prefer the veranda, elevated but is right on the main drag for long afternoons. Also check out the bar with great solid woodwork. Had a light lunch with friends and a lot of wine. Food was perfectly fine ranging from hamburgers, a Mediterranean type platter and steak tartar. The food was much improved since my last visit a few years ago.
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Date of stay: September 2018
1 Helpful vote
Helpful
During our visit to Riebeeck Kasteel, me and my wife decided on a Monday dinner at the Royal Hotel. Chef Dale suprised us with an exceptional 5 course dinner. The well presented beautiful plated food was a journey of flavour awakening pleasure. We will definitely be back for more.
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Date of stay: October 2018
1 Helpful vote
Helpful
The Royal hotel was suggested as one of the venues open on a Sunday evening. At first we were told the restaurant was full but if we arrived at 6pm they would be able to accommodate us which we duly did. We ordered one of the local Rose's to be told they do not have it and could chose between two others but sadly the wine was warm. We both ordered the Pork Belly but what a disappointment apart from the crackling. It was dried out and we had to ask for steak knives. A real pity because the setting is beautiful old colonial.
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Date of stay: September 2018
Helpful
My fiancé and I entered the Royal Hotel on the 24th of September 2018 and wanted coffee and cake. We were greeted by a miserable lady who, upon realizing we were not there for lunch and therefore assuming that we would not be a table worth a high tip, passed us off as if we were trash that had blown through the door. We were not made to feel welcome and felt as if we were a burden even though the place was relatively empty. We do not expect a red carpet to be rolled out but expect some friendliness and willingness to assist and make us feel comfortable instead of feeling like trash. Now we heard a lot about The Royal Hotel and were planning on staying there as we travel extensively around the Western Cape to experience the quaint and historical towns. We had just spent the…
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Date of stay: September 2018
Helpful
Response from RoyalriebeekCapeTown, Owner at The Royal Hotel
Responded 11 Oct 2018
If there’s one thing The Royal is known for, proud of and always are being complemented for (see other reviews) it’s the friendliness of our staff. We don’t recognize ourselves in the comments of this one time reviewer and remain proud that the friendliness of our staff is one of our main selling points besides our heritage. We are always open to constructive criticism but this review is so far from the truth that we only can imagine it was meant for a different establishment. But you are welcome to contact us at gm@royalinriebeek.com. Robert Brendel.
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PRICE RANGE
US$90 - US$132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal hotel riebeek kasteel
LOCATION
South AfricaWestern CapeRiebeek Kasteel
NUMBER OF ROOMS
10
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