I would definitely recommend The Grande Kloof Boutique Hotel to all of my family and friends. The service is excellent and staff really accommodating and so friendly. I love this place!!! I love the bath, atmosphere, hospitality and venue.
Staff was helpful before arrival time , phone me to make sure when to expect us and made necessary arrangements from check in time till check out time the made sure we had an great time at the Hotel.. Definitely planning on going again 🤞
I really had high expectations having stayed at a boutique hotel similar to this one, in price and in the same area, a few weeks prior. But it sadly didn’t meet my expectations. My room, 301 with the seaside views was not clean. The couch and curtains had stains. I could not believe how bad the stains were. The bathroom mat was threadbare. There were balloons left in my room from the previous guest. The pathway leading up to my room which is quite sloppy is something of a safety hazard if you wear heels. Breakfast was also a bit of a hostel-sequel experience. The menu I ordered from was dusty. I was offered a glass of juice with breakfast and when I asked for a second glass, I was told I would have to pay for it. The staff were polite and very helpful but I unfortunately wouldn’t go back. I don’t think it was value for money and certainly not the kind of experience I was expecting from a 4-star boutique hotel.…
I will not recommend this place to anyone! We were terribly misguided by pictures on their website especially breakfast images on website. Not worth the money we paid. Huge and loud party going on on our arrival - right at our room entrance, thank goodness we went out. Characters hanging around at gate late night smoking whead. Felt very unsafe. Kids' room didn't have any windows.
The staff were all very friendly and helpful. The building and family room that we slept in needs a bit of maintainance in some areas. Kids enjoyed the jacuzzi and we had a very delicious breakfast the next morning. Overall a nice experience!! Will book again!!
I had the most amazing time it was my husband's birthday and I asked them to dacorte the room for him to feel special and he literally cried he called his family and friends on video call to show off the beautiful room because he was really impressed of the art that was s created they exeeded my expectations they even added champagne and a romantic chocolate box and they had Netflix, showmax, YouTube, Dstv and wifi the room ws spotless and smelled fresh they also offered free breakfast and their beautiful garden allowed me to do my favorite of which is taking pictures I'm definitely going to visit them soon
Thank you to Stanley for his great efforts in making our stay a pleasant one. Loved the pool, braai area, jacuzzi and overall stay. Also a thank you to the other staff we gave us great service. I will love to go back again! Thank you Grande Kloof Boutique Hotel.
We had a wonderful stay at Grande Kloof, the place is beautiful and very well located close to the beach and wonderful restaurants with a beautiful view of the mountain. The staff were very friendly and helpful. I will stay there again.
Thanks nice hotel and staff is very caring. Swimming pool gave you great relax if you r tired. Location is very convenient and easy to access to the trousers sport and from the market. Highly recommend for your next stay
The place was dirty, toilets were dirty, balconies were dirty, windows were dirty. That was the worse experience ever. The room I got didn’t have a clothing wall-drop and I had to keep my clothes in suitcases for 5 nights. The only positive thing was the location and friendly staff. It doesn’t deserve a 4 star. It’s more like a 2 star if not less.