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Secrets Playa Mujeres Golf & Spa Resort

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Prolongacion Bonampak S/N, Playa Mujeres, Costa Mujeres 77400 Mexico
29 people are viewing this hotel
Expedia.com
US$899
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Free cancellation until 22/07/17
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US$899
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Free cancellation until 22/07/17
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US$462
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Free cancellation until 22/07/16
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (8991)
360
Panoramas (135)
Pool & Beach (2142)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/07/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/07/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 15 in Playa Mujeres
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Secrets Playa Mujeres Golf & Spa Resort is located in beautiful Playa Mujeres, complete with famous white sandy beaches and stunning ocean views in a privileged gated community. This brand new, adults-only, all-suite resort is only 35 minutes from the Cancun International Airport and 10 minutes from downtown Cancun, adjacent next an 18-hole signature Greg Norman golf course and in close proximity to the best golf courses, shopping centers, beachfront restaurants and nightlife in the area. This Unlimited-Luxury(R) resort will welcome its guests with an elevated club house with spectacular views of the ocean and just steps away from some of the resort's gourmet restaurants, fitness center and spa. Open-air spaces make it ideal to enjoy the warm ocean breeze. It features a protected natural area located between the reception area and the main pool section where some of the region's flowers and birds can be seen and photographed. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Golf course
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Concierge
Gift shop
Picnic area
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Quiet
Languages Spoken
Spanish
7686Reviews1844Q+A100Room tips
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Sherry M wrote a review Yesterday
1 contribution
Our stay was incredible but the staff made it the most memorable for us, we were treated like King and Queens for real! The staff is the very reason we will be returning next year. Jamie the pool concierge was absolutely the sweetest most kindest person ever! Every section needs a person just like him. He went above and beyond to help us all and there were 14 of us. Adrian and Damian were also incredible! We will absolutely be returning if nothing else just to see our new friends!!!
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Date of stay: June 2022Trip type: Travelled
Room Tip: Take a dose of antibiotics, we got a parasite from pool water or something so before u go go to...
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ambertroye wrote a review Yesterday
Springfield, Missouri1 contribution
This was a family trip to relax and spend time together. We enjoyed the beach, Bali beds, pools, pool bars, excellent service and top notch accommodations. The only complaint is that it went by way too fast and we wish we would have stayed longer!
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Review collected in partnership with this hotel
Date of stay: June 2022
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William_Holifield wrote a review 25 Jun
Luling, Texas6 contributions4 helpful votes
Exceptional!! This resort offers everything and the staff is first class. You will be met by Omar when you arrive if you are lucky. He sets the tone for your entire visit. The pools are beautiful and large enough to accommodate everyone. Access to the beach is easy and the beaches are gorgeous. When you go, look for Luis and Jaime by the pool. They will take care of all your needs.
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Date of stay: June 2022
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ledgerwoodwedding wrote a review 25 Jun
1 contribution
Beautiful hotel, friendly staff and a lovely stay, however not the wow honeymoon stay we expected for the amount of money we spent. As our honeymoon we expected a few special things, our travel agent had notified the hotel. However on arrival, nothing was done to make us feel special. Only when we complained did they do something but this took the shine off the gesture.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded 2 days ago
Dear ledgerwoodwedding, Thank you so much for sharing the review of your nice honeymoon vacation at our all-inclusive and adults-only resort in the Mexican Caribbean. We are very happy to read that you liked the attention of our friendly staff, beautiful facilities, and warm service. Thank you for your review and please be sure that we are working always in improving our service. We hope to have the privilege of receiving you again at Secrets Playa Mujeres Golf & Spa Resort. Warm regards, Samuel Castellanos eConcierge
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mjohl82 wrote a review 24 Jun
Windsor, Colorado1 contribution
We came here as a group for my 40th birthday- and unbeknownst to me a surprise engagement! When the staff learned what my now fiancée was planning they went above and beyond. Diego in the preferred club gave us the room of our dreams, and connected with us regularly to help with all aspects of our stay. Valeria and Lucera also ensured the engagement surprise went beautifully and also connected afterwards to share in our joy and congratulations. It’s clear these professionals genuinely love to help their guests experience this property and the time there to the fullest!! We’ll be back for the wedding!!!
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded 3 days ago
Dear mjohl82, Thank you so much for sharing the review of your exceptional 40th birthday vacation at Secrets Playa Mujeres Golf & Spa Resort. We are very happy to read that you enjoyed your experience at our all-inclusive and adults-only resort in the Mexican Caribbean thanks to our friendly staff, Preferred Club facilities, and attentive service. Thank you so much for sharing your review and we will be more than happy to receive you again for the wedding. Warm regards, Samuel Castellanos eConcierge
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Cayla K wrote a review 22 Jun
Springfield, Illinois2 contributions5 helpful votes
Spent a week with friends for our anniversary. We had so much fun and the resort is beautiful! We ended up doing two trips to Isla Mujeres, once by catamaran (booked in the lobby through Amstar) and once by speed boat (booked by the pool area) Both super fun. The food at the resort was excellent and the room was perfect. Such comfy beds! We stayed preferred and enjoyed breakfast at Oceana. We did try the buffet one morning, but I liked the restaurant better. Room service was great, and I (and our friends) totally recommend the cheeseburger. So good! Our favorite restaurant was El Patio. Marcos made our dinner so fun with a surprise tequila tasting. He was great! We met so many memorable staff that made our stay even better. Alfonso was the first one we met. He drove us around on the golf carts a few times. Great guy, don’t forget to tip for the rides! These guys do a great job. Martha, pool concierge helped me with a cabana and chairs our first morning. We never had a problem finding a place, Bali bed or chairs. We have been to many resorts and chair saving is always an ordeal, but we didn’t have that experience here. It was nice! Delmi was an excellent pool waitress. She remembered us and our drinks and even made sure to stop and ask us how our trip to the island was. She was so cute and attentive! I had an AMAZING massage by Mararis. Totally recommend the spa! Arturo at Bordeaux was fabulous! He was our waiter and super funny. Food was delicious too! And no one works harder than Carlos in the Preferred Club Lounge! Overall, it was an amazing week. We will definitely be back! Hoping to return soon to Dreams next door with our son (again). If you’re planning a trip to Mexico, I totally recommend Dreams or Secrets!
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Date of stay: June 2022Trip type: Travelled
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Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded 3 days ago
Dear Cayla K, Thank you so much for sharing the review of your excellent 10th-anniversary vacation with your friends at Secrets Playa Mujeres Golf & Spa Resort. We are more than happy to read that you had such a great experience at our all-inclusive and adults-only resort in the Mexican Caribbean thanks to our excellent food, comfortable suites, fine restaurants, Preferred Club benefits, and the kind attention of our staff. As you mentioned, all our guests enjoy free flow access to our sister resort Dreams Playa Mujeres located just next to us. Thank you so much for your review and we hope to have the honor of receiving you again. Warm regards, Samuel Castellanos eConcierge
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culukn wrote a review 22 Jun
Gahanna, Ohio29 contributions9 helpful votes
The Entertainment staff was amazing 🤩!! Jesus does an awesome water aerobics workout! Mariela was very informative and has a great Spanish class, very knowledgeable about Dreams next door. Katia is a sweetheart, I am officially the fill in supervisor for her.. 😂😂. I also want to give kudos to Asucena (aka Sussie). She is part of the wait staff around the pool. She waited on us every day but our last. She had us try some amazing drinks. She is very personable. She was able to inform us about anything that was happening around the pool and special dinner nights. Can't say enough good things about her.💜 Jaime is the pool manager/concierge, our last day he set up our bed overlooking the water and beach area. He did an amazing job getting our champagne and snacks. He made sure we had everything we needed and was very informative as well. 💕 I do not recall his name but the matredee at El Patio was so kind and funny. Kept me in stitches 2 night in a row. Tough us how to taste all the flavor in Mexican water (aka tequila). Likewise the matradees at Portofinos and Hitmitsu were over the top with service as well as the wait staff.❤️ If you are looking to get a vacation club membership ask for Jolio. 🥰 I can't wait to go again. Made some amazing friends this trip.
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Date of stay: June 2022Trip type: Travelled
Room Tip: Stay as long as you can. Use the bug spray they leave you in the room. Be sure to try all the...
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Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded 2 days ago
Dear culukn, Thank you so much for sharing the review of your 2022 Couples Trip to Secrets Playa Mujeres Golf & Spa Resort. We are very happy to read that you had such a great time at our all-inclusive and adults-only in the Mexican Caribbean thanks to our amazing Secrets Entertainment team, friendly staff, and great restaurants. Thank you so much for your review and we hope to have the privilege of receiving you again. Warm regards, Samuel Castellanos eConcierge
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jennphillips7571 wrote a review 22 Jun
Nacogdoches, Texas1 contribution
Beautiful beach and pool areas. If you go, find Edher! He’s the best and made our trip! Very attentive service staff and room service was top notch. This was a trip to celebrate my son graduating and we both loved everything about this place.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded 3 days ago
Dear jennphillips7571, Thank you so much for sharing the review of your great vacation at Secrets Playa Mujeres Golf & Spa Resort. We are very happy to read that you enjoyed your experience at our all-inclusive and adults-only resort in the Mexican Caribbean thanks to our beautiful beach, but especially the kind and the friendly attention of our staff. Thank you so much for sharing your review and we hope to have the privilege of receiving you again. Warm regards, Samuel Castellanos eConcierge
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alexandrianralex wrote a review 22 Jun
Glendale, California1 contribution1 helpful vote
The hotel staff does a great job of providing too-notch service and maintaining cleanliness throughout the resort. Food quality was poor at all restaurants that we tried. We weren't able to finish a single dish during lunch or dinner during our 7 day stay. The bars did not offer premium alcohol either.
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Review collected in partnership with this hotel
Date of stay: June 2022
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1 Helpful vote
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Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded 4 days ago
Dear alexandrianralex, Thank you for sharing the review of your experience at our all-inclusive and adults-only resort in the Mexican Caribbean. The feedback of our guests is very important for us and we are always looking the way to improve our service. We are very happy to read that you did enjoy the kind and warm attention of our staff. We regret not meeting your expectations during your recent gateway. Please be certain that we’ve taken your comments seriously and we will ensure that situations like these will not happen in the future. It is very important to mention that all our guests enjoy free flow access to our sister resort Dreams located just next to us. We truly appreciate your overview since this allows us to know our highs and lows to improve our service levels. We look forward to welcoming you back to provide you with the memorable stay that you deserve. Warm regards, Samuel Castellanos eConcierge
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Sharrone K wrote a review 21 Jun
1 contribution
I have a favorite Riviera Maya resort. This is not it. I am used to a resort with a long expanse of beach with snorkeling available and palm trees on the beach. I just found the resort to be so compact. However, it has some very positive things. Drink service at the beach was very efficient Food service at the pool is A+. Edher Alcalde is the BEST server I’ve ever had in twenty-seven trips to Mexico! We moved around the resort simply to have him as our waiter. Having traveled to several Mexican resorts, I found this Secrets to lack the Mexican-y feel that I’m used to, so most of my displeasure was in how things looked. I booked here to try to avoid sargassum, but found more at this beach than I’ve ever seen even at resorts down the peninsula. That’s not the resort’s fault, but was saddening. If this is your first visit and you come with no previous expectations, I think you will enjoy your stay…especially if you locate Edher Alcalde!
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Date of stay: June 2022Trip type: Travelled
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Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded 2 days ago
Dear sharr0nek, Thank you so much for sharing the review of your experience at our all-inclusive and adults-only resort in the Mexican Caribbean. We are happy to read that you enjoyed our service by the beach and the kind staff. Thank you also for your feedback, we always work in improving our service, and our main goal is to provide a fantastic experience to all our guests. Thank you for your review and we hope you give us another opportunity of receiving you again. Warm regards, Samuel Castellanos eConcierge
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PRICE RANGE
US$370 - US$739 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
424
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Frequently Asked Questions about Secrets Playa Mujeres Golf & Spa Resort
Which popular attractions are close to Secrets Playa Mujeres Golf & Spa Resort?
Nearby attractions include Playa Norte (6.5 km), Rafa Nadal Tennis Centre (0.8 km), and Zona Arqueologica El Meco (6.0 km).
What are some of the property amenities at Secrets Playa Mujeres Golf & Spa Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Secrets Playa Mujeres Golf & Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Playa Mujeres Golf & Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Playa Mujeres Golf & Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Playa Mujeres Golf & Spa Resort?
Conveniently located restaurants include Capricci Pizza & Sfizi, Hiroshi, and Geisha Valentina.
Are there opportunities to exercise at Secrets Playa Mujeres Golf & Spa Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Playa Mujeres Golf & Spa Resort have airport transportation?
Yes, Secrets Playa Mujeres Golf & Spa Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Playa Mujeres Golf & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Playa Mujeres Golf & Spa Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets Playa Mujeres Golf & Spa Resort?
Many travellers enjoy visiting Hacienda Mundaca (10.3 km).