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Excellence Playa Mujeres

12 680 reviews
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Traveller (18093)
Room & Suite (4002)
Storyboard
Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobster house”(2 135 reviews)
“martini bar”(1 704 reviews)
“chez isabelle”(1 029 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Excellence Playa Mujeres
Special Offer: On Sale! Up to 50% Off
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Reviews (12 680)Write a Review
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370
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10 139
1 491
370
143
85
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All reviewslobster housemartini barchez isabelleflavor marketthe grillsol barmain poolrooftop terraceour honeymooncafe kafecarolina pazec poolnon ecroom servicefrench restaurantswim up roomlas olas
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1 - 5 of 12 228 reviews
Reviewed yesterday via mobile

The Excellence Playa Mujeres was the perfect winter get away. The rooms are beautiful and the grounds are very well kept. Further, the service amenities were very professional. Every employee we encountered was helpful and friendly.

Thank kdoyle2017
Reviewed yesterday

We just returned from a 10-day anniversary (39th) trip to Excellence Playa Mujeres (Cancun). This is an adults only all inclusive resort. We did the upgrade (as we had done on our 3 previous visits). We feel the extra amenities are worth the additional expense....More

1  Thank marciashess
Reviewed yesterday

This is a beautiful resort with good service and friendly staff. We booked a Club swim-out room but was disappointed in the club room and drink service provided outside the patio. Although we paid for Club service the room was not in the club area....More

2  Thank Christine M
Reviewed yesterday

Been twice and would go again in a heartbeat! Beautiful resort, easy to walk. The hardest choice to make is where to eat and what to drink. The staff is amazing, always there for your needs. This is rated top in the country. Beach is...More

Thank thomasjb2018
Reviewed yesterday

We had a wonderful vacation at Excellence Playa Mujeres from October 31 to November 9th. We celebrated my 50th Birthday. I have no words to express my feelings and emotions. Excellence is Excellent. It prides itself in small details that enhances the guest's stay. We...More

1  Thank Rimmakay
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Free Internet
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$406 - US$749 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Playa Mujeres
#2 Top resorts Hotel in Playa Mujeres
#2 Luxury Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$406 - US$749 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Playa Mujeres
#2 Top resorts Hotel in Playa Mujeres
#2 Luxury Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (18093)
Room & Suite (4002)
Pool & Beach (3554)
Dining (2092)
Amenities (127)
Business Centre & Event Rooms (76)
Family and Play Areas (33)
Questions & Answers
Ask a question
CK J
23 February 2018|
AnswerShow all 2 answers
Response from Darlene D | Reviewed this property |
We just got back from Excellence Playa Mujeres and the answer to your question is Absolutely NOT! You will be pleasantly surprised. This Excellence resort is wonderful...staff, food, beach etc. The only time we heard... More
0
Votes
MrsFerretFace
22 February 2018|
AnswerShow all 2 answers
Response from Darlene D | Reviewed this property |
My husband and I just got back from Playa Mujeres! This is my third time at Playa Mujeres and NEVER had a problem or heard of anyone that had a problem from the water. They have a filtration system and use bottled water as... More
0
Votes
tina m
22 February 2018|
AnswerShow all 5 answers
Response from Darlene D | Reviewed this property |
ITs funny you ask this. We just got home from EPM and my son is going in two weeks. I asked the head staff member that is in charge of transportation and he recommended USA Transfers. I just booked round trip PRIVATE... More
0
Votes
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Room Tips
"Choose Excellence Club Option"
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"I saw multiple rooms of different prices and they only get more beautiful! 1 room fit my 2 sisters and I with..."
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"Building 7000 is probably the farthest from the action, therefore likely quieter."
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"Upper level rooms offer a fantastic view."
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