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The Surin Phuket

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Traveller (2193)
Room & Suite (534)
Pool & Beach (495)
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Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“the cottages”(105 reviews)
“private beach”(222 reviews)
“pansea beach”(58 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from The Surin Phuket
Offers & Announcements: Up to 35% discount
Offers from The Surin Phuket
Offers & Announcements: Up to 35% discount
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Rooms
04 Jun05 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2 145)
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1 196
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1 196
301
66
32
14
Show reviews that mention
All reviewsthe cottagesprivate beachpansea beachdeluxe cottagebeach barsell drinksbeach frontperfect beachlocal vendorscloser to the beachsound of the wavesbeach vendorsbeach baglittle toucheswhite sandour honeymoonbreakfast buffet is
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1 - 5 of 1 609 reviews
Reviewed yesterday

Good service and some very attentive staff members who really look after you. The hotel is set on a beautiful beach which it only shares with one other hotel at the other end of the beach (the exclusive Amanpuri). The cottages are spread out over...More

2  Thank jerseytraveller2016
Hotel's Favourite
Reviewed 15 April 2018 via mobile

The Surin is stunning - no other way to describe it. From the moment you check-in to the moment you leave, it's a fantastic experience in an idyllic location, great service and an ambience throughout the resort that is absolutely first class all the way....More

1  Thank Rob S
Response from The_Surin_RM, Manager at The Surin PhuketResponded 15 April 2018

Dear Rob, Thank you for this fabulous review and you obviously just made our day! We are thrilled to know you had such an exceptional experience at our resort. It will be a pleasure to share your kind comments with our 240+ team members, all...More

Reviewed 2 days ago via mobile

Stayed here for our 20th anniversary in a beach front deluxe suite (304). The suite was terrific with really nice touches. The moment you walk in you feel like you’re in a spa and you are immediately transported to tranquility from whatever crazy lives you...More

2  Thank jthw1914
Response from The_Surin_RM, Manager at The Surin PhuketResponded yesterday

Dear Jthw1914, Thank you for choosing our resort for your 20th anniversary and we appreciate the time you have taken to share this beautiful review including some stunning photographs. We are thrilled to know you experienced a memorable week and loved the breakfast as well...More

Reviewed 3 days ago

Pros: Beautiful beach, wonderful staff, excellent breakfasts, comfortable rooms in a unique setting. Cons: Rooms in need of updating. Minority of staff could show more interest in guests as this is a high end luxury hotel.More

Review collected in partnership with this hotel
3  Thank Thomas B
Response from The_Surin_RM, Manager at The Surin PhuketResponded 2 days ago

Dear Thomas, Thank you for your comments on TripAdvisor. We are very glad to know that you experienced a great stay overall and it will be a pleasure to share this with our entire team. We do have an extensive maintenance program in place and...More

Reviewed 3 days ago via mobile

Good service and kind staffs as most resorts in Phuket do. They offer a bit more, such as complimentary tea (on fixed days a week), lot of water sport gears for fun and cookies for snacks at night. The most thing I like is that...More

2  Thank NikPeg
Response from The_Surin_RM, Manager at The Surin PhuketResponded 3 days ago

Dear NikPeg, Thank you for your kind feedback and we are delighted to learn that you enjoyed your stay to the fullest. The complimentary afternoon tea you mentioned is held three times a week along with other complimentary weekly activities such as yoga classes, batik...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Babysitting
Airport Transportation
Breakfast included
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Outdoor pool
Details
Price range
US$212 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Choeng Thale
#2 Spa Hotel in Choeng Thale
#2 On the Beach Hotel in Choeng Thale
#3 Luxury Hotel in Choeng Thale
#7 Romantic Hotel in Choeng Thale
#8 Family Hotel in Choeng Thale
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$212 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Choeng Thale
#2 Spa Hotel in Choeng Thale
#2 On the Beach Hotel in Choeng Thale
#3 Luxury Hotel in Choeng Thale
#7 Romantic Hotel in Choeng Thale
#8 Family Hotel in Choeng Thale
Room types
Family Rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (2193)
Room & Suite (534)
Pool & Beach (495)
Dining (148)
Amenities (24)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Debbie A
24 May 2018|
AnswerShow all 2 answers
Response from TheSurinPkt | Property representative |
Dear Debbie, Thank you for your questions. The shortest way from the beach to the main building respectively to the breakfast room takes 3 flights at approximately 15 steps each. The sand when entering the water is usually... More
1
Vote
Paula4369
4 April 2018|
Answer
Response from TheSurinPkt | Property representative |
Hi Paula4369, We only have mini bar fridge in the room. There is "FamilyMart", 24 hours convenience store located in front of hotel entrance. It is some options for bar & restaurant within walking distance.
0
Votes
Olympia K
20 February 2018|
Answer
Response from TheSurinPkt | Property representative |
Hi Olympia, Superior cottage is more closer to the ocean than Hillside cottage. It is not so far from the ocean, however, walk ways are stairs and some part might be steep.
0
Votes
Room Tips
"We chose a 'tree house' room as they are cheaper and still very nice and we're at the pool/beach..."
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"Ocean view rooms vary a lot - some get ocean decent views, some don't. The Ocean view rooms have closer..."
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"There is a lot of stairs at this resort. If you are physically impaired in any way, I would consider the..."
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"Rooms at the hill top are very quiet and offer fantastic views of the beach and bay as you walk around the..."
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