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Hilton Phuket Arcadia Resort & Spa

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333 Patak Road, Karon, Phuket 83100 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people are viewing this hotel
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US$173
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Free cancellation until 22/01/10
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (4498)
Room & Suite (1008)
Pool & Beach (489)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/10/05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Phuket Arcadia Resort & Spa
Updated 20/10/05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#41 of 158 hotels in Karon
Location
Cleanliness
Service
Value
Travellers' Choice
An idyllic destination for a truly unforgettable getaway, Hilton Phuket Arcadia Resort and Spa offers breathtaking views of Karon beach and is set in 75 acres of tropical gardens. With 662 deluxe rooms and suites, innovative dining venues, one of the most comprehensive Mice and events venues in Southeast Asia, the resort offers a perfect setting for every occasion.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Car park
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Squash
Tennis court
Billiards
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Board games / puzzles
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Bay View
Languages Spoken
English, Russian, Chinese, Filipino and 5 more
4367Reviews206Q+A100Room tips
Traveller rating
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Popular mentions
archie713 wrote a review 20 Jul
Houston, Texas1 contribution
My family and I have stayed in room numbers A422 and A 423 from July 11 to 15, 2021. I am writing this review and feedback to express our gratitude to the entire staff at Hilton Phuket Arcadia Resort & Spa who have made our stay one of the best experiences we ever had. We travel a lot, and can say that the ambience, cleanliness, and beauty of the hotel are world-class. However, the Hilton staff certainly made it memorable. We would like to thank the following teams specifically for their hospitality.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
Value
Rooms
Location
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Suthawan B wrote a review May 2021
Bangkok, Thailand22 contributions3 helpful votes
+1
The staffs are friendly, lovely and helpful. Food is good and worth the price for In-Room Dining, even no alcohol drinks during this time but mocktail (Pina Colada) is matched with the beach view. Breakfast is served in A La Carte but totally fresh and yummy. I enjoyed the peacock and cats near the swimming pool near to the beachfront, good for animal lovers. Also, I can work from the hotel in peace, no hesitation and can send the file to hotel for assist in printing as well. 2 swimming pools are nice, sadly that it is closed until 31 May 2021, according to Government's order. The Gym and Spa as well. But I can run at the beach and the road alongside with Karon Beach anyway.
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Date of stay: May 2021Trip type: Travelled solo
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Response from Hilton Phuket, Other at Hilton Phuket Arcadia Resort & Spa
Responded 18 May 2021
Dear suthawanb, Thank you for choosing to stay with us at Hilton Phuket Arcadia Resort & Spa and for taking the time to share your wonderful feedback. We are very glad to note that you loved your stay experience with our overall service offer. I will be sure to share your lovely comments with the rest of the team. It has truly been a pleasure having you and we all look forward to another opportunity of welcoming you 'home' again very soon! Best regards, Saisamorn Sithipluk Front Office Manager Hilton Phuket Arcadia Resort & Spa
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Bolat A. wrote a review Apr 2021
Bangkok, Thailand15 contributions3 helpful votes
Great location, large territory, clean and comfortable rooms, very hospitable staff, delicious and quality food. Easy access to Karon beach, which to me seemed to be the most clean beach in Phuket main island.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2021
Value
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Location
Cleanliness
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Sleep Quality
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Response from Hilton Phuket, Other at Hilton Phuket Arcadia Resort & Spa
Responded 30 Apr 2021
Dear bulazhan, Thank you for choosing to stay with us at Hilton Phuket Arcadia Resort & Spa and for sharing your wonderful feedback about your recent stay. I am very delighted to hear that you enjoyed every bit of your stay from the property itself, our rooms, down to the food quality and most especially the hospitality of our staff. I am also glad to note that you loved the pristine Karon Beach. It has truly been a pleasure having you with us. The entire team looks forward to welcoming you 'home' again very soon! Best regards, Saisamorn Sithipluk Front Office Manager Hilton Phuket Arcadia Resort & Spa
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Eva Mooney wrote a review Apr 2021
2 contributions5 helpful votes
We recently stayed at the Hilton Phuket Arcadia as part of a Luxury Escapes package that we bought pre-COVID. We’ve had brunches here before but it was our first stay and was problematic from the start. Three separate people asked to our passports as part of check in. It doesn’t instil confidence. The room was tiny and barely large enough for two adults and two children (this should be the fault of Luxury Escapes to sell this small room to a family). The resort tried to charge us for an extra bed too. The main problem with this hotel is the dining options. There are only two but so many people crammed in together- no real social distancing at all. The meals took a long time to come and on the first night after charging me incorrectly, the restaurant manager changed my bill AFFER I’d signed it! It was quite a shock when I came to check out and found a bill with hand written amendment on it. I’m sorry you cannot change a room charge after the customer has signed it. It wasn’t all bad, the staff are friendly and one of the pools is lovely. But the pool down by the beach restaurant is warm and feels dirty especially with so many people swimming in it (next to the crammed restaurant) Overall we were very disappointed with our stay. Hilton has always been a brand you could count on to deliver comfort and style but this place misses the mark.
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Date of stay: April 2021Trip type: Travelled with family
2 Helpful votes
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Response from Hilton Phuket, Other at Hilton Phuket Arcadia Resort & Spa
Responded 18 Apr 2021
Dear evalee07, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. In reviewing your feedback it would appear that regrettably, we fell short of being able to live up to your expectations. I would like to reiterate our sincere apologies on the product and service shortfall that you experienced in this instance and for failing to have lived up to your expectations. Your comments have been taken most seriously with the team for prompt review and appropriate improvement, so that we may better align with the expectations and changing needs of our discerning guests. evalee07, it has been a pleasure to have you stay with us, and thank you very much once again for your candid feedback- the essence of which will enable us to monitor and improve our service standards. We would like to have another opportunity to rebuild your confidence in us and therefore provide you with the Hilton standard of service that you have come to expect of Hilton Phuket Arcadia Resort & Spa. Sincerely, Saisamorn Sithipluk Front Office Manager Hilton Phuket Arcadia Resort & Spa
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tawanphi wrote a review Mar 2021
Bangkok, Thailand1 contribution1 helpful vote
I’m very impressive with all hotel staffs. We had a peaceful stay with comfortable beds which made me sleep like a baby and panorama sea view from balcony. Breakfast and dinner at Thai Thai restaurant is amazing.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2021
Value
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Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Hilton Phuket, Other at Hilton Phuket Arcadia Resort & Spa
Responded 30 Mar 2021
Dear tawanphi, Thank you for choosing to stay with us at Hilton Phuket Arcadia Resort & Spa and for taking the time to share your generous feedback regarding your recent stay experience. I am greatly pleased to note that you were impressed with the warmth and hospitality demonstrated by our team members and that you had a very comfortable stay. I will make sure to share your commendations to all of the team especially our Food & Beverage and Kitchen teams who have made your Thai Thai dining experience enjoyable. It has been such a joy to have you and we all look forward to welcoming you 'home' again on your next visit! Best regards, Bobby Shankar Hotel Manager Hilton Phuket Arcadia Resort & Spa
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PRICE RANGE
US$98 - US$225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton phuket arcadia hotel karon, hilton phuket arcadia resort and spa, phuket hilton
LOCATION
ThailandPhuketKaron
NUMBER OF ROOMS
662
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Frequently Asked Questions about Hilton Phuket Arcadia Resort & Spa
Which popular attractions are close to Hilton Phuket Arcadia Resort & Spa?
Nearby attractions include J.Pal Tailors (0.3 km), 75 Stang Art Studio and Reggae Bar (0.4 km), and Chilli and Shell (0.5 km).
What are some of the property amenities at Hilton Phuket Arcadia Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Phuket Arcadia Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Phuket Arcadia Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Phuket Arcadia Resort & Spa?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hilton Phuket Arcadia Resort & Spa?
Conveniently located restaurants include EAT. bar & grill, Pad Thai Shop, and Sala Bua Restaurant Karon.
Are there opportunities to exercise at Hilton Phuket Arcadia Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hilton Phuket Arcadia Resort & Spa have an airport shuttle?
Yes, Hilton Phuket Arcadia Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Phuket Arcadia Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Phuket Arcadia Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Phuket Arcadia Resort & Spa?
The staff speaks multiple languages, including English, German, Russian, Chinese, Hindi, Japanese, and Thai.