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Hilton Phuket Arcadia Resort & Spa

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333 Patak Road, Karon, Phuket 83100 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (4568)
Room & Suite (1029)
Dining (327)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/12/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Phuket Arcadia Resort & Spa
Updated 21/12/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 164 hotels in Karon
Location
Cleanliness
Service
Value
Travellers' Choice
An idyllic destination for a truly unforgettable getaway, Hilton Phuket Arcadia Resort and Spa offers breathtaking views of Karon beach and is set in 75 acres of tropical gardens. With 662 deluxe rooms and suites, innovative dining venues, one of the most comprehensive MICE and events venues in Southeast Asia, the resort offers a perfect setting for every occasion. We're SHA PLUS certified recently and we implement the Hilton CleanStay program to ensure the highest standards of cleanliness and safety for all our guests.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Car park
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Squash
Tennis court
Billiards
Entertainment staff
Evening entertainment
Patio
Table tennis
Waterslide
Board games / puzzles
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Russian, Chinese, Filipino and 5 more
4408Reviews210Q+A100Room tips
Traveller rating
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Popular mentions
rob y wrote a review 16 Jan
4 contributions
It was very 2-week nice stay. Great complex in a very good location. The staff was very professional and friendly. Breakfast was yummy with many choices. We spent a lot of time around swimming pool. Recommended.
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Date of stay: December 2021
Value
Service
Sleep Quality
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Response from Hilton Phuket, Other at Hilton Phuket Arcadia Resort & Spa
Responded 6 days ago
Dear 738roby, Thank you very much for your most generous review and for sharing your “Excellent service” experience at the Hilton Phuket Arcadia Resort & Spa. My team and I are very delighted to know that your 2-week stay at our resort was a great pleasure and very glad that you were impressed with a great complex in a very good location, yummy and many choices of the breakfast, spent a lot of time around the swimming pool, and along to our warmth of hospitality that contributed to making your stay experience, which would prompt you to ‘Recommend’. Thank you very much. It has been a great pleasure to have you stay with us, and thank you very much once again for your generous feedback. We most certain do look forward to welcoming you back “home” again to the Hilton Phuket Arcadia Resort & Spa to experience not only our service but also discover charming Greenery and Landscape of our resort. I wish you safe travels home and a wonderful stay again at our resort. With my kind regards, Saisamorn Sithipluk Front Office Manager Hilton Phuket Arcadia Resort & Spa
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Bernd D wrote a review 15 Jan
Doha, Qatar411 contributions107 helpful votes
+1
This time I'm happy to only write positive things. I cannot exempt any person from the hotel. It was a pleasure to see such a nice team. All wishes were fulfilled, whether lounge, breakfast, massage center, room cleaning, everything was perfect. No one walked past you without saying hello. Everyone adhered to the mask requirement 100 %, unfortunately only a few guests didn't. That wasn't always easy for the staff either. What also inspires me is that my feedback has all been implemented over the last few years. I say thank you and I will be back soon.
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Date of stay: January 2022Trip type: Travelled with family
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Response from Hilton Phuket, Other at Hilton Phuket Arcadia Resort & Spa
Responded 1 week ago
Dear Bernd D, Thank you very much for your great review and for sharing your stay experience at our resort, Hilton Phuket Arcadia Resort & Spa. I was very delighted to read your review comments about your recent stay capturing your positive impression on the resort surrounding, the facilities, and along to warmth of hospitality that contributed to make your stay experience, which would prompt you to ‘I will be back soon’ Thank you very much. It has been a pleasure to have you stay with us, and thank you very much once again for your feedback. We most certain do look forward to welcoming you back “home” to the Hilton Phuket Arcadia Resort & Spa again in the near future. I wish you safe travels home and a wonderful stay again at our resort. With kind regards, Saisamorn Sithipluk Front Office Manager Hilton Phuket Arcadia Resort & Spa
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Marycke G wrote a review 09 Jan
4 contributions
We loved staying at the Hilton! Amazing complex, many pools and direct access to the beach was great- very clean and softest sand I’ve ever felt. The staff was extremely helpful, friendly and always there for anything we needed. The rooms could’ve been better though, kind of dated, mold in shower and the bed was VERY uncomfortable- was like sleeping on hard cardboard, hopefully they upgrade those in the coming months because it was difficult to sleep well.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Hilton Phuket, Other at Hilton Phuket Arcadia Resort & Spa
Responded 1 week ago
Dear Marycke G, First and foremost, thank you for having chosen Hilton Phuket Arcadia Resort and Spa as the hotel of choice for your recent stay. Thank you very much for taking the time to provide us your valuable feedback about your recent stay in our hotel. It is very important for us to know your opinion as it is our aim to exceed and go beyond each guest’s expectations. I was very delighted to read your review comments about your recent stay capturing your positive impression on the resort surrounding, an amazing complex, many pools, and direct access to the beach, and along to the way of our ‘Warmth of Hospitality’ that contributed to making your stay experience. Your constructive comments on the product offer are sincerely appreciated. Please accept my sincere apologies for the inconveniences that you appear to have encountered. It has been a great pleasure to have you stay with us, and thank you very much once again for your candid feedback the essence of which will enable us to monitor and improve our standards. We would like to have another opportunity to re-build your confidence and therefore provide to you the Hilton standard of service that you have come to expect of Hilton Phuket Arcadia Resort & Spa. Wish you safe travels home, and a wonderful stay again at our resort. With kind regards, Saisamorn Sithipluk Front Office Manager Hilton Phuket Arcadia Resort & Spa
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TravelbugZAR wrote a review 03 Jan
Johannesburg, South Africa33 contributions10 helpful votes
My partner and I spent 11 nights at the resort and thoroughly enjoyed our stay. Staff are pleasant, attentive, professional, and very friendly- this for us is the best aspect of staying away from the busier hotels. Special thanks to Mee, Su, Nuch, Pe, Aek, Nueng, Nong. Our room, with a sea view, was perfect to watch the sunsets daily. Staff always placed fresh flowers in our room and there was ample bottled water for 2 adults. There are 3 onsite restaurants offering a variety of Thai and western meals- breakfast is bountiful and the A la carte menus have something for everyone. We were so grateful to the team for the NYE dinner- food and drinks all night, smiling staff and entertainment to bring in 2022....well done to the team. The front desk staff are helpful with navigating the Covid protocols, billing and always had a smile, despite my numerous requests. The gardens are well kept and make for lovely strolls through the day. It is a short walk to the beach, where there are beach chairs and water sport vendors. Close to the hotel is a convenience store and restaurants if you choose to venture out. We were fortunate to participate in the annual prayer at the shrine onsite- what a special and unique experience. Hotel staff and execs explained the steps and symbolism and made us feel a part of the Hilton family. We would not think twice to visit the resort again. Thank you for the unique experiences, culinary delights, rest, and calm through our time at the resort. I do hope travel restrictions ease and you are able to return to pre-Covid tourism numbers.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Room Tip: Get a room with sea-view, it is worth the extra charge Definitely try the cooking class
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Response from Hilton Phuket, Other at Hilton Phuket Arcadia Resort & Spa
Responded 2 weeks ago
Dear TravelbugZAR, Sawasdee kah, first and foremost, thank you for having chosen Hilton Phuket Arcadia Resort and Spa as the hotel of choice for your recent stay. Thank you very much for taking the time to provide us your positive feedback about your recent stay in our hotel. It is very important for us to know your opinion as it is our aim to exceed and go beyond each guest’s expectations. It is truly heartwarming to know that you have enjoyed your stay experience with us and that our team has successfully contributed to you feeling the “home away home”. Your comments have been shared with the relevant department heads and team members concerned and I am confident that your praise will serve to motivate all of us further as we strive to provide the best possible experience to all of our guests. We appreciate your comments as it is only through caring guests such as yourself and through your feedback that we are able to continually monitor and improve both the quality of our products and standards of services provided. It was a great pleasure to have you stay with us, and we thank you very much once again for your generous feedback. We most certain do look forward to welcoming you back “home” to the Hilton Phuket Arcadia Resort & Spa to experience not only our service but also discover charming Greenery, Landscape and the ‘Karon Beach’ which we very proud of. Wish you safe travels home, and a wonderful stay again at our resort. With kind regards, Saisamorn Sithipluk Front Office Manager Hilton Phuket Arcadia Resort & Spa
Read more
James B wrote a review Dec 2021
2 contributions
I stayed December 11-18, 2021. Check-in was quick and easy and Diamond Status was recognized and it provided free breakfast for two at Sails and the Panorama Louge. The breakfast was excellent and the complimentary cocktails and appetizers at the lounge were a nice touch. We used both every day. Everyone from check-in to the bell stand, housekeeping, and all of the servers we encountered were excellent and very nice. We used the lobby bar for a nightcap on several occasions and walked to nearby restaurants for some local meals and shopping. Good locations and I would recommend this place. This hotel is undergoing renovations and there was little noticeable noise at all, but some venues are still closed due to covid. For me this was a great price, excellent service and good locations. It is large and some rooms are older, but a good property. James
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Date of stay: December 2021
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Response from Hilton Phuket, Other at Hilton Phuket Arcadia Resort & Spa
Responded 3 weeks ago
Dear jamesbZ4422TP, First and foremost, thank you for having chosen Hilton Phuket Arcadia Resort and Spa as the hotel of choice for your recent stay. Thank you very much for taking the time to provide us your positive feedback about your recent stay in our hotel. It is very important for us to know your opinion as it is our aim to exceed and go beyond each guest’s expectations. My team and I are very true pleasure to know that you were enjoying your overall stay at our resort in term of product & service levels and the benefits of being a Hilton Diamond Member, and along to other element of resort that contributed to make you stay experience. The sentiment of your compliments of our “Warmth of Hospitality” will be certainly shared to all of our Team Members and I am very sure that your feedback will serve as an encouragement to all as we strive to continuously improve the quality of our services and tailor our offer to better meet with the changing expectations of our discerning travelers. I would like to assure you that we greatly value your feedback. While sincerely apologizing for the some inconvenience that you appear to have experienced, I would like to reiterate that we are consistently undergoing changes in our product and facilities within our Resort, so that we may better align with the expectations and changing needs of our discerning guests. It was a great pleasure to have you stay with us, we thank you very much once again for your feedback, and we most certain do look forward to welcoming you back to the Hilton Phuket Arcadia Resort & Spa in the near future. I wish you safe travels home and hope we can meet again. With kind regards, Saisamorn Sithipluk Front Office Manager Hilton Phuket Arcadia Resort & Spa
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PRICE RANGE
US$98 - US$225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton phuket arcadia hotel karon, hilton phuket arcadia resort and spa, phuket hilton
LOCATION
ThailandPhuketKaron
NUMBER OF ROOMS
662
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Frequently Asked Questions about Hilton Phuket Arcadia Resort & Spa
Which popular attractions are close to Hilton Phuket Arcadia Resort & Spa?
Nearby attractions include J.Pal Tailors (0.3 km), 75 Stang Art Studio and Reggae Bar (0.4 km), and Chilli and Shell (0.5 km).
What are some of the property amenities at Hilton Phuket Arcadia Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Phuket Arcadia Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Phuket Arcadia Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Phuket Arcadia Resort & Spa?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hilton Phuket Arcadia Resort & Spa?
Conveniently located restaurants include EAT. Bar & Grill, Pad Thai Shop, and Sala Bua Restaurant Karon.
Are there opportunities to exercise at Hilton Phuket Arcadia Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hilton Phuket Arcadia Resort & Spa have airport transportation?
Yes, Hilton Phuket Arcadia Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Phuket Arcadia Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Phuket Arcadia Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Phuket Arcadia Resort & Spa?
The staff speaks multiple languages, including English, German, Russian, Chinese, Hindi, Japanese, and Thai.