OZO Phuket
Traveller (617)
Room & Suite (99)
OZO Phuket
Videos (6)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Breakfast included
R 1 880
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.5
#10 of 57 hotels in Kata Beach
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located a hop, skip and a jump from the pristine white sands of Kata beach (or 150 meters to be precise!), OZO Phuket is the ideal base for exploring Thailand’s largest island. With a variety of great dining options and a relaxed vibe with friends or family, Kata delivers more than just sun, sea and sand, though its beach is considered one of the best on the island! A walk around the local area will have you exploring! OZO Phuket is the right place to have fun.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Water park
Waterslide
Children's playground
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Poolside bar
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Refrigerator
Flatscreen TV
Sofa bed
Walk-in shower
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
City View
Languages Spoken
English, Russian, Chinese, Thai
Hotel links
Special Offer:Midyear Sensation Break

Location

99 Kata Road, Kata Beach, Karon, Phuket 83100 Thailand
Name/address in local language
687Reviews47Q+A42Room tips
Traveller rating
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Detailed Reviews
Shishtawi wrote a review Jan 2020
Doha, Qatar598 contributions101 helpful votes
+1
5.0 of 5 bubbles
Very interesting hotel lobby that is open on the street & feels very different! Especially that the street is really a live: Restaurants, bars, Shops, Money Exchange, Seven Eleven (Grocery which also sells sim cards), massage outlets, beauty salons and finally street night market just few minutes walk.

The team were very nice and friendly, we were very tired after a very long flight with kids with jet-lag, we couldn’t wait to see a bed, they helped us check-in very early (of-course they mentioned it is not common but subject to availability but guess we were lucky). We got the OZO suite on the corner of highest floor which is very specious has an amazing panoramic window and balcony overlooking both the garden and the pool areas. We were 2 adults + 2 kids (2 & 7 years old) so they provided extra bed in addition to the existing sofa in the living room. It is also worth it to mention how comfortable the beds were! Like you dive in dreams without even realizing how much you slept!

The pool area is very cozy and nice with good number of sun beds, there is 3 pools, big standard, big slider pool, and baby pool. In addition to a play area for kids. Our Kids and ourselves enjoyed all of them.

Kata Beach is walking distance and it was really nice as you take your towels from hotel and use a special gate in the backside to access closest point.

I’d love if in the future they consider Halal Meat for muslim travelers but to be honest their (EAT restaurant) offers enough variety of meals that we could eat such as Salads, Pizzas, Pastas & Seafood and not forget the refreshing virgin mocktails. The staff of restaurant were also very friendly and patient. Breakfast had also enough options for Halal Travelers like Egg live station, waffles and pan cakes, serials for kids, fresh fruits and some pastry.

We didn’t try grill nights due to Halal food availability but seems the atmosphere was amazing as they had live music during dinners so for those who are not having halal food restrictions you’ll enjoy it for sure!

We recommend you book online direct via their website (and make sure you enroll in their onyx loyalty program before you book to guarantee best rates and get some extras like complimentary lunch or dinner)

Overall our experience at OZO was wonderful and we’ll for sure recommend it to all of our friends planning to visit Kata Beach.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OzophuketGM, General Manager at OZO Phuket
Responded 07 Jan 2020
Hi Shishtawi, Thank you very much for your review, it is great to read that you had a great stay. Really appreciate the comments and the recommendation for booking direct :) Please let me know again if you are coming back this way, we would love to look after you again. Warm Regards, Paul paul.halford@ozohotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dmitry B wrote a review Apr 2021
38 contributions7 helpful votes
5.0 of 5 bubbles
This was easily the best of the 5 hotels we were staying during this trip (Surat Thani, Krabi, Phuket).
The hotel is modern, well maintained and everything is clean.
Service level and the staff attitude feels 5 star (even though the hotel is 4 star).
Every concern or issue we have experienced was resolved by the staff quickly and in a professional manner. We really felt like having a vacation here - didn't have to worry about anything.
Breakfast is full buffet and variety is good. I personally would love to see some more non-vegetarian Thai food options but it was good enough as is.
WiFi was good and stable enough.
There are not so many options to eat nearby, but the restaurant in the hotel itself has enough options of both Thai and Western food.
The Kata beach is within a 5-minute walk and it's good for swimming or watching the sunset.

Currently the prices are reduced because of the COVID situation and now the hotel offers awesome value for money. Would totally stay here again!
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Review collected in partnership with this hotel
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Margo, General Manager at OZO Phuket
Responded 04 May 2021
Dear guests, Very warm greetings from OZO Phuket and thank you so much for your amazing very rich and constructive feedback. It is truly appreciated. It is always very gratifying, for the whole team, to receive a review such as this. Whilst we strive every day to deliver exceptional service, it is always nice to know that our efforts are recognized. At OZO Phuket, exceptional service is our number 1 goal. We are thrilled to learn that you were delighted with your stay. We look forward to hopefully welcoming you back the next time travel takes you to Phuket and on behalf of the entire team here at OZO Phuket, thank you! Yours sincerely, Richard Margo General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
robustan wrote a review Feb 2020
1 contribution3 helpful votes
5.0 of 5 bubbles
This resort nicely locates at Kata beach area, and can offer you unique advantage to quickly switch between relaxation on the beach and local street activities for shopping, restaurants and massages. The hotel owns playing pool and water slide for little kids and and separate swimming pool. We booked two rooms for family, and the hotel organized us these two room in neighbor and a connecting door in between, so we could use these two rooms similar to a suite. The rooms we stayed have beautiful balconies with very good view in the central garden. The beds are quite comfortable for my whole family from our kid to 70+ year old grandma. Beside that the room are quiet and with sufficient blackout curtains to ensure a good sleep no matter you want to rest in the day or in the night. The staff are well trained and always quickly response to guests. We enjoyed our stay so much, and we decided to extend our booking at this hotel from 5 days to 10 days to throughly experience the good time here.
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Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: There are plenty of USB charging port inside the room, very convenient for guest with electronic...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ilario C wrote a review Feb 2020
Melbourne, Australia37 contributions25 helpful votes
3.0 of 5 bubbles
The hotel is in a great location and does most things ok. It is very clean beds, linen are great.
Pool is very nice staff are excellent.
However it just lets down by being cheap in some areas.
The water pressure/shower was terrible.
The water took a long time to get hot, then you had to keep adjusting as water would not stay hot or cold. It wS a very bad shower due to water pressure.
The cupboards/drawers are very cheap and do not open/close properly; they are out of alignment so that you had to push/pull them to open/close.
There is no minibar at all ??
There is an empty mini fridge stuck inside an empty cupboard which gets so hot because the fridge motor has no circulation; perhaps tjis is why when we put some water in the fridge it did not go cold.

Pool area is very good and kids slide great fun.
However Food and drinks at pool bar are over priced.
What was so interesting to watch was many people brought their food refreshments to the pool area as 7/11 is across road from pool/hotel 150 metres away.

So pool bar/restaurant makes very little when it could thrive by being more competitively priced.
Airconditioner did not adequately cool bedroom took hours to cool down and yes l know how to set it properly.
I was disappointed with this hotel l feel it eants to charge at 4.5 star prices but delivers 3.5 back.
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Review collected in partnership with this hotel
Date of stay: February 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Room Tip: Put better conditioning/bath gel; more luxurious items in bathroom all cupboards are bare when...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lindsay D wrote a review Jan 2022
20 contributions4 helpful votes
5.0 of 5 bubbles
Great hotel for kids, the waterslide keeps the kids entertained all day while you lay by the pool. Staff go out of their way to accommodate, they make the whole PCR testing easy and smooth and nothing is too much trouble. Beach is 100m walk and the first restaurant as you walk out back date makes great food. Breakfast has lots of choices. Rooms are very new and clean. Only negative I booked a two bedroom family deluxe and from the pictures it looked like an apartment but is two rooms joined together. Might be cheaper to book one bedroom if travelling with kids. I would definitely come back to this hotel and Kata beach my new favourite place in Phuket.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tipaporn , Owner at OZO Phuket
Responded 02 Jan 2022
Dear A3206FAlindsayd, Thank you for your kind review. This is always a pleasure for us to know that all facilities and services that we provided at OZO Phuket were up to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket.  With best regards, Tipaporn Koonphol General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
meew_pupils wrote a review Apr 2021
Bangkok, Thailand1 contribution1 helpful vote
5.0 of 5 bubbles
Front desk staff are very helpful, also the security officer and concierge, very good impression.
Our room’s always made up early every day we stayed, the maids are careful and attentive.
Good location to the beaches and the restaurants.
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Review collected in partnership with this hotel
Date of stay: April 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Margo, General Manager at OZO Phuket
Responded 04 May 2021
Dear Guests, Very warm greetings from OZO Phuket and thank you so much for your very kind review. It is truly appreciated. It is always very gratifying for the whole team to receive a review such as this. Whilst we strive every day to deliver exceptional service, it is always nice to know that our efforts are recognized. We are thrilled to learn that you were delighted with your stay. We look forward to hopefully welcoming you back the next time travel takes you to Phuket and on behalf of the entire team here at OZO Phuket, thank you! Yours sincerely, Richard Margo General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vanessa R wrote a review Oct 2020
Bangkok, Thailand71 contributions43 helpful votes
+1
5.0 of 5 bubbles
We felt a very warm welcome as soon as we arrived. Despite being a 4 star hotel they exceeded the expectations. All staff from the lobby, pool bar to housekeeper were all friendly and helpful. We stayed in OZO Suite which is the highest room type, and we didn't want to leave the room! It was very spacious, cozy and cleaned. The only complaint we had was the water temperature was a bit unstable. Plus, it would be great if they could add toothbrush/toothpaste and maybe 4 bottles of water per day instead of 2. The location is very convenient and close to everything. There is a 7-eleven nearby and even a pharmacy in Watsons next to the lobby. Distance from Kata Beach is only 2-3 mins away by foot from the hotel's private beach gate. We really enjoyed our stay here in OZO Phuket. Highly recommended.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Margo, General Manager at OZO Phuket
Responded 27 Oct 2020
Hello Vanessa, Greetings from OZO Phuket and many thanks for sharing your feedback with us. I am delighted to read that you and your family enjoyed your stay so much and that we have exceeded your expectations. All your suggestions will be taken on board and used to improve further the quality of the hotel and the service. Many thanks again and please do not hesitate to contact me directly should you wish to come back for the next holidays. Kindest regards Richard Margo General Manager
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Theresa M wrote a review Feb 2020
Changzhou, China132 contributions53 helpful votes
5.0 of 5 bubbles
The hotel is new, clean and in a great location right by Kata Beach and along a strip with lots of shopping, tour operators and restaurants. Breakfast was decent and they tried to vary it a little throughout the 3 weeks we were there. Our room had a separate little room with bunk beds for the kids, which was perfect for us. The area was very busy when we were there even though we heard that Phuket in general was dealing with a tourism slump from a lack of Chinese tourists because of the Coronavirus. Our friends who stayed along other beaches in Phuket said food and souvenir prices in Kata were very good.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OzophuketGM, General Manager at OZO Phuket
Responded 01 Mar 2020
Hi TrueKid, thank you very much for your review, great to read that you had a good time, especially for 3 weeks! We do try to change the breakfast around a bit as you say, we are going to make a few more changes over the next few months so the change is a bit more significant, should make it a better overall experience for our long stay guests. It is great to read you enjoyed the Dream Space rooms with the bunk beds, my kids also love them! Hope to see you back at Ozo on your next visit to Phuket. Kind Regards, Paul
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tanzimr wrote a review May 2022
Bengaluru, India29 contributions9 helpful votes
+1
5.0 of 5 bubbles
Visited Phuket the second time with family. On the recommendation of our trusted tour operator Mr Chai from PhuketBestTours, stayed at the Oxo Phuket hotel. Best decision that we made. The rooms were squeaky clean, the restaurant manager went out of his way to arrange halaal options for us at breakfast, children had a blast in the 3 pools and water slides, 5 min walking distance from Kata beach and most importantly the ever helpful and hospitable staff. Shout out to Mr Naan, Ms Khing, Miss Fon and Mr Sky! Thank you for making our stay a memorable one :)
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tipaporn , Owner at OZO Phuket
Responded 25 May 2022
Dear tanzimr, Thank you for your kind review. This is always a pleasure for us to know that all facilities and services that we provided at OZO Phuket were up to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket. With best regards, Tipaporn Koonphol General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tropaneho wrote a review Jan 2020
Sydney, Australia1 contribution2 helpful votes
4.0 of 5 bubbles
Great central location but the hordes of Russian and mainland Chinese tourists can be trying of your patience. Our family stayed here for a week and we were woken by loud voices and general noise in the mornings and drunk guests coming in late at night - bars and markets are directly across the road. The breakfast was adequate with a mix of Thai and western choices including fruits.

Staff were generally polite although I'd say that the reception needs some more training in managing multiple guest needing attention. Be prepared to speak up as some guests are happy to cut the queue and demand attention while others have waited patiently for service. On occasions, reception also walked away from their stations when they could see guests were waiting with no communication to or acknowledgement of guests.

Kids (9-14 yo) enjoyed the amenities, particularly the pools and chill room.
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Review collected in partnership with this hotel
Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: House keeping did a basic clean and tidy up each day but sometimes forgot little things like...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smalljo3 asked a question Apr 2024
Singapore3 contributions1 helpful vote
Is there Netflix in the room?
Sharon H asked a question Feb 2024
St Columb Major, United Kingdom13 contributions4 helpful votes
Hello can someone pkease tell me are there lots of cats around the streets please
Answer from Patricia F
5 contributions2 helpful votes
Hi Sharon, we only saw a couple of cats around the market (where there are rats...). Hardly any.
Answer from Helena S
It is a big enough bed to sleep 3 people. We even slept 3 adults on the king bed and had no issues at all.
Giusi F asked a question Aug 2023
53 contributions33 helpful votes
Le camere dispongono di un terrazzo? Si possono aprire le finestre?
Answer from tashbaker3
Noosa, Australia6 contributions1 helpful vote
They are two story not sure if they have any rooms with a terrace though you would have to check with the hotel
Answer from monticha.r
Hi suey48, it's only 150 metres from our hotel to the beach, just within a 3 minute walk. Unfortunately, Tripadvisor do not allow to share any link on this. I would recommend you to visit our Facebook page "OZO Phuket". We have some video to show how to go to Kata beach. You could find the video title "How far is it to Kata beach".
KleinPlaneet wrote a tip Yesterday
Belgium138 contributions38 helpful votes
4.0 of 5 bubbles
"Garden or sunset room got better view. "
Read full review
Sarah W wrote a tip Yesterday
China13 contributions8 helpful votes
5.0 of 5 bubbles
"We liked to go to the beach early because it was more shaded then return to swim in the pools about 11 AM. "
Read full review
multiplenerdgasms wrote a tip Apr 2024
Tbilisi, Georgia493 contributions261 helpful votes
4.0 of 5 bubbles
"Skip the standard room and go for something else. They're too small."
Read full review
Freedom45713407629 wrote a tip Mar 2024
2 contributions
5.0 of 5 bubbles
"The pool is fab so nice and warm great for familys"
Read full review
Marwa_q8 wrote a tip Jan 2024
Kuwait City, Kuwait94 contributions6 helpful votes
5.0 of 5 bubbles
"Book the pool view room"
Read full review
Not the right property for you?
There are more places to choose from in the Kata Beach area.
PRICE RANGE
R 1,416 - R 2,233 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKaronKata Beach
NUMBER OF ROOMS
255
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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OZO PHUKET - Now R 1 598 (Was R̶ ̶1̶ ̶7̶4̶6̶) - UPDATED 2024 Hotel Reviews & Price Comparison (Kata Beach, Thailand) - Tripadvisor

Frequently Asked Questions about OZO Phuket
Which popular attractions are close to OZO Phuket?
Nearby attractions include Tailor Pro (0.2 km), Andy Paul Collection (0.1 km), and Dino Park Mini Golf (0.4 km).
What are some of the property amenities at OZO Phuket?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at OZO Phuket?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at OZO Phuket?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at OZO Phuket?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to OZO Phuket?
Conveniently located restaurants include En Vogue Restaurant, Magic Masala Indian Restaurant, and Coffee House Cafe.
Are there opportunities to exercise at OZO Phuket?
Yes, guests have access to a pool and a fitness centre during their stay.
Does OZO Phuket have airport transportation?
Yes, OZO Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at OZO Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at OZO Phuket?
The staff speaks multiple languages, including English, Russian, Chinese, and Thai.
Does OZO Phuket have any great views?
Yes, guests often enjoy the city view available here.
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