Came in with my 13 year old and 14 year old and little baby who was not going to swim but a lady from the spa by the name of zandile started jumping down mu throat saying she is the manager of the spa and I should pls leave even thought she was not planning to swim . She was about to fall sleep and it was starting to rain outside by frogmarched me out saying that kids r not Even allowed in the pool area and I should go outside and swim . This behavior is unacceptable especially when the spa is empty and we had already checked out of our room so no where to go to.
Had the worst experience with the owner of fordoun estate (Andrew) Terrible people skills. Told us to leave the restaurant if our 4 month old baby carries on making a noise . Very disappointed as it’s not our first stay here . I don’t think it should be classified as a family friendly hotel .
We had the most wonderful picnic at Fordoun on Sunday. What a treat! We were driven in the golf cart to our chosen spot in the amazing grounds. The food was fabulous - so carefully thought out and we loved the Miss Molly champagne!!! Our dog was welcomed (as long as he stayed on his leash) What a stunning way to spend a Sunday afternoon!!!! Thanks Fordoun you guys rock.
We arrived at Fordoun and hired the farm village cottages. The unit had wet wood, wet charcoal so keeping warm on the day we arrived was a challenge. The utensils provided in the room were substandard. We had an old oven tray which was not usable, a blunt pair of scissors and a stove plate that didnt work and after three emails and complaints to Fordoun, we have no response. They charge quite a package but the service is really bad. Im not sure how this gets rated 5 stars. Tennis rackets were not provided so how does one even enjoy the place. The basic checks are not done. Disgusting service from Fordoun!
Our first time, and what a treat! From room, to the spa, to the quality of food and service and the spectacular estate! we cant wait to come back! The floatation rooms were amazing and also the quality of the full body massages!
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