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Hacienda Cola De Caballo

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Road to Horsetail Falls Km 6, Santiago 67320 Mexico
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
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Room & Suite (9)
Pool & Beach (3)

About

#9 of 12 Speciality lodging in Santiago

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Road to Horsetail Falls Km 6, Santiago 67320 Mexico
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Gen Mariano Escobedo Airport45 kmSee all flights
Saltillo Airport79 kmSee all flights
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Carol M wrote a review Aug 2020
8 contributions
+1
I used to stay here with my family as a child. This last September I returned to revisit the hotel I once loved only to be left with the most extreme sadness and heartbreak I’ve ever felt... Near the pools in the back, to the right of the hotel check-in desk/building, there was the most grotesque excuse to cage a beautiful green and blue macaw. He was all alone, with nothing to look at but cement, no food or water visible, no perches to sit on or stand on, no foliage, no enrichment... truth be told, this day changed me forever. I had never seen such neglect to such a beautiful animal... a bird that could FLY at that, locked up left to walk on cement forever, not even look out at the sky.. An absolute disgrace... we spoke to the manager and were told that he belonged to someone and that they didn’t even have a key to unlock his gate... can you imagine a life like this? Day in day out? The manager wasn’t the least bit empathetic towards the bird, let alone us as visitors and guests of the hotel. I certainly couldn’t enjoy my stay regardless of how gorgeous this resort was. And I couldn’t understand how anyone else could either. It’s been a long time since then and I still think of how dreadful of a life this resort lets their gorgeous creatures live... the peacocks were also in terrible conditions, a mother locked up with all her babies with no room to wander. All pictured below.
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Date of stay: September 2019Trip type: Travelled with family
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Monica wrote a review Feb 2019
2 contributions
I have never felt so uncomfortable and depressed at a hotel. Even the receptionist looked sad as we were checking in. Rooms need serious upkeep. Bathroom reeked of urine and the room had an old, musty smell. Lamps had no lightbulbs. AC/Heater wasn't working and we were freezing INSIDE the room. At the restaurant, we were served reheated meals that tasted horrible. Sad,cold and hungry we left the hotel. Never coming back again.
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Date of stay: February 2019Trip type: Travelled as a couple
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Fernando P wrote a review Jan 2019
Bulverde, Texas148 contributions32 helpful votes
On a New Years trip to Monterrey with Go With Jo, from Harlingen, TX, included a site trip to La Cola de Caballo or Horsetail Falls. I had visited this waterfall site several times in years past with family. But this recent visit was a pleasant experience due to the huge improvements made to this park. The road leading into this park still is a winding, narrow, 2-car lane but if our bus driver can maneuver it, then you and I can drive (in our cars not a bus). The best improvement is the paved walkway to the waterfall. Last time I was here, we had to walk on loose gravel and stones. We walked slowly to avoid a twisted ankle. No more! The road is made of flat stones and is a smooth paved walk. Since they offer a horse or buggy ride up to the waterfall the road is divided for pedestrian and for horses and buggies. The road is up hill but but steep. It takes about 15 minutes of a slow walk from the entrance to the waterfall. The park offers a zip line to go back down for $15 dollars. At the entrance of the park are the restrooms and they are extremely clean for being a public park. The parking fee is $1.50 and the entrance fee for adults is also $1.50. The horse back and buggy rides are $1.50 each way. I was surprised at these low prices but our tour guide explained that many locals frequent this park and the tourists benefit from these low prices. Another improvement is the picnic areas. They have concrete benches with a small roof cover and each bench has a BBQ grill. Humberto, our tour guide, said many families bring their food and drinks to spend the day here. This park also has vendors inside that don’t hassle you to buy their offerings. La Cola de Caballo is the landmark visit of Monterrey and need to include this site in your visit to Monterrey.
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Date of stay: December 2018Trip type: Travelled with friends
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Paco N wrote a review Aug 2018
San Pedro Garza Garcia, Mexico36 contributions27 helpful votes
Villa De Santiago is a nice little town but far from being a Pueblo Mágico. There’s a water fall called cola de caballo thats terrible but there a hotel called cola de caballo that even worse than the water fall. There are better options to go in Nuevo León and I would avoid this place unless this was your last option. The hotel is old, with a poor maintenance.
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Date of stay: November 2017Trip type: Travelled on business
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Jose G wrote a review Mar 2017
1 contribution3 helpful votes
Was very disappointed overall. My sons shoes were stolen from the back patio and nothing was done about it. We were back home when the so called manager emailed us telling us they were in the lost and found. That's a big lie because we had already asked if they were in the lost and found and the front desk lady said no. Regardless the shoes were taken from where they were originally placed so they could dry up. oh...and the beds are the worst problem. Bedbugs and the mattress is equivalent to sleeping on the floor.
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Date of stay: March 2017
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Trip type: Travelled with family
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LOCATION
MexicoNorthern MexicoNuevo LeonSantiago
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Frequently Asked Questions about Hacienda Cola De Caballo
Which popular attractions are close to Hacienda Cola De Caballo?
Nearby attractions include Parque Ecoturistico Cola De Caballo (0.8 km), Cascada del Chipitin (3.9 km), and Presa La Boca (6.4 km).
What are some of the property amenities at Hacienda Cola De Caballo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hacienda Cola De Caballo?
Top room amenities include a kitchenette, air conditioning, and a seating area.
What food & drink options are available at Hacienda Cola De Caballo?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hacienda Cola De Caballo?
Yes, free parking is available to guests.
What are some restaurants close to Hacienda Cola De Caballo?
Conveniently located restaurants include El Traspatio, Restaurante Terrazas, La Piazzetta, and Las Palomas de Santiago.
Are there opportunities to exercise at Hacienda Cola De Caballo?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Hacienda Cola De Caballo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hacienda Cola De Caballo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.