Beautiful establishment with picture perfect gardens as if it was a movie set. Rooms are well furnished with everything you need. Staff are super attentive and always eager to go the extra mile. The downfall for me was the food! Apparently the previous night ( Friday) was amazing, however they changed chef and Saturday’s dinner… I enjoyed the first two courses, the main was terrible! Left it aside. Dessert was fine. Breakfast, a disaster! All i ate was dried banana slices and a glass of hot water with lemon. My fruit had a hair in, my English muffin was doused in water from my poached egg - but wait! Who tops a poached egg with honey just mixed into mustard making it unbelievably sweet!? I basically starved. If you want good food check who is the chef please.
We so enjoyed our one night here. The welcome as we arrived, the way the check-in and luggage were handled so slickly. And staff who seem genuinely interested in making your stay comfortable were a lovely and welcome surprise. The gardens and setting in general, are very special. Only minor criticisms, the standard room we were in was tired and very old-school. Other than that, maybe freshly squeezed juice in the morning rather than the out-of-the-box stuff we were served.
We initially booked an executive suite but were "upgraded" to a cottage. It was shabby and far from 5-star. Food was good and the massage therapist was a treat but we don't plan on returning to Cleopatra. The toilet was constantly running, a bathroom sink was leaking around the bowl, and towels were frayed and worn out. In-room decor and fixtures need some serious updating... everything is so old, it's like stepping back in time into the 90s. The fireplace became a safety hazard; we returned to our room after dinner to find it filled with smoke. At least the staff were friendly and obliging. Lastly, know that the roads to get here are riddled with potholes and it takes at least 45 minutes to reach Nottingham Road so keep this in mind.
Cleopatra is definitely a foodie destination, amazing food, great wine cellar. The setting is very peaceful and quiet. Comfortable rooms, quite rustic ( that is not a criticism!) We had a lovely, large suite but no view. Vey clean accommodation, friendly staff. We drove up to the top of the mountain and walked around,it is very beautiful up there.
Quite disappointed with this stay, the thing that made it a bit better was the excellent service from Caesar and his colleague in the restaurant. And the service at the spa. The standard rooms are quite dingy and lack natural light. Not what you go up into the mountains for. The room we had was so dark we had to have the lights on in the morning. We swapped to a suite which was much better but the whole place lacked brightness. I've added pics of the rooms. Would recommend a suite if you are going to stay here. The food is of excellent quality but as other reviews have said an al la carte option for dinner would be appreciated. Service at reception was unimpressive. Would I stay here again, no.
The menu is simple and all ingredients are fresh. Herbs from the garden are all I could smell walking in to the dining hall. The views are breath taking and the service is great. A definite must visit when in the burg.
We stayed for a number of days and the highlight has to be the location. The food was good but would not rave about it. We never saw the GM even though we stayed longer than most guests which was odd for such a small supposedly intermate venue. Hiking in the area is good and the resident hiking guide was really informative and knew the area well. Rooms were in need of an upgrade, especially the bathrooms but were not uncomfortable. Would recommend for a short getaway to the "burg"
A spectacular landscape and setting that's so beautiful, even in the winter season. Tucked away in the mountains. One has a selection of a variety of hiking trails. A leisurely scenic drive through the mountains. Or even a relaxing time right at the farmhouse. The rooms are quaint and country-style. Cosy and warm in the cooler evenings. The staff were wonderful too. The food was exceptional, especially the vegan options.
Disappointing. The interior needs an upgrade . The setting is beautiful, but sadly there is no ambiance/vibe in the dining area. R100 per bottle of wine for corkage is ridiculous.! Do they even have a liquor license? The toad to the Kamberg has deteriorated, no ones fault but the municipality. It’s off putting though, would recommend driving in a 4x4 or truck.
To be greeted after a long, hot journey, by Amen (yes!) & Clinton with home-made lemonade & hot flannels was a great beginning to a wonderful stay. The setting is beautiful: the weaver birds building countless nests outside the bar area, the pretty gardens, the frogs croaking, the rooms, views, wine cellar & the food was FANTASTIC!! We were told the menu & how the food is cooked beforehand & the buffet table was incredible, too. The staff couldn't have been more helpful & friendly, including being able to watch England's game in the Rugby World Cup........I wish we'd had more time there, but I would return in a heartbeat - thank you SO much.
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