There are alot of positive reviews on here and as we found out at our time at the hotel that was before Britania group took over from Marriot hotels, now it's a complete shambles. So checks reviews after Aug 2018 as they will be the valid ones for now. A very short overview of…
Room not serviced on on of the days. No arrangements for taxi services - told to 'Google' local firms. Poor communication with the Front of House staff subsequent to this disappointing stay. Hotel beginning to look 'tired' and 'shabby'.
Very attentive bar staff , Ewen was the best Barman with his special lager and soda Top cocktail , supervisor Shannon was especially efficient at making sure there was only 25 peas on the fish and chip platter . Friendly place well recommended
Just spend a fruitless 15 mins trying to ask a member of staff at the hotel about facilities - firstly the phone no on the website is central reservations and secondly, on ringing the hotel no given to me by central reservations - the individual I spoke to immediately said she'd…
I was also at this Hotel for New Year’s Eve and totally agree with previous comments , certainly not what we expected, felt very sorry for staff as it was not really their fault , the evening should have been cancelled and everyone refunded their money , the room we stayed in…
"Choose a room near reception on ground floor if you have mobility problems. Lots of stairs, corridors no lifts."
"Any room which has had a recent upgrade?"
"some rooms are very long way from reception.....if thats a problem I would mention when booking"
"Ground floor was nice and cool in the hot weather."
"Stay near the top for a quieter room"