MONTE DA QUINTA RESORT

About

4,5

Excellent

818 reviews

Location

Cleanliness

Service

Value

Certificate of Excellence

Located in Quinta do Lago, a golf resort inside the Ria Formosa Natural Park, Monte da Quinta is a five-star All Suites Hotel, offering Luxurious suites, swimming pools, restaurants, bars, gym, spa and meeting rooms. Nearby leisure, golf, tennis, horse riding, water sports, and bird watching.

Full view

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Centre with Gym / Workout Room

Free breakfast

Babysitting

Children Activities (Kid / Family Friendly)

Airport transportation

Free internet

Wifi

Public wifi

Internet

Hot bath

Indoor pool

Outdoor pool

Heated pool

Bar / lounge

Restaurant

Breakfast buffet

Poolside bar

Kids club

Shuttle bus service

Business Centre with Internet Access

Conference facilities

Banquet room

Meeting rooms

Spa

Concierge

Non-smoking hotel

Dry cleaning

Laundry service

Room features

Air conditioning

Private balcony

Room service

Kitchenette

Flatscreen TV

Microwave

Minibar

Refrigerator

Room types

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

Location

Full view

Contact

Avenida Andre Jordan, Quinta do Lago 8135-998 Portugal

Name/address in local language

Getting there

Faro Airport5 kmSee all flights

Portimao Airport47 kmSee all flights

See all nearby hotels

Nearby restaurants

Haweli Indian Restaurant

EPICUR - Wine Boutique & Bar

119 reviews

7.9 kmWine Bar

Restaurante Diplomatico

206 reviews

8.6 kmFrench

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Nearby attractions

Praia Cacela Velha

462 reviews

7.8 kmBeaches

Columbus Cocktail & Wine Bar

969 reviews

7.7 kmBars & Clubs

Igreja de Sao Lourenco de Almancil

383 reviews

4.6 kmChurches & Cathedrals

Recital de Guitarra Portuguesa

106 reviews

7.7 kmTheatre & Performances

See all nearby attractions

818Reviews46Q+A100Room tips

‘Monte Da Quinta 5 stars 🌟 ‘

I fully recommend this truly amazing resort! The staff and everyone are first class we we’re greeted at reception by Taner the rooms manager who is very professional and is an extremely friendly chap. Breakfast is superb, rooms are very spacious and clean and very well kept. I really cannot fault this resort in anyway, perfect location close to the beach one way and boutiques/bars and restaurants the other way about 15 minutes walk. The hotel is having a revamp, which I’m extremely excited to see when we return next year.…

Date of stay: September 2019Trip type: Travelled as a couple

Dear Christian, thank you very much for your review. Very nice to hear you enjoyed. It is good to see you enjoyed our cocktails as well. On your return next year the cocktails are on us. Best regards from the Team, Maarten de Boer General Manager

Slowly getting worse

We've been coming here for the past 5 years and every year it seems to be getting worse. This summer it was quite noticeable. Breakfast had less options and options with less quality (ex: very few local products and a lot of supermarket staples), decor is severely outdated (who still uses fake flowers in the room???), pool restaurant menu (ex: they used to have fresh grilled fish even in the kids menu - this is no longer the case) and finally the beds/mattresses are horrible and uncomfortable. The sofas as TVs in the room as from the 1990. For me personally the mattresses were a real issue as I woke up every morning with back pain. We talked about these with the staff and we also noticed that some of the staff we knew from previous years were super helpful and attentive (ex: we mentioned the lack of local cheese in the breakfast and the following day they brought us some - this is going above and beyond). We also had wifi issues in the room and the same evening they installed a router in our room - that was great! The newer staff were less helpful and some were actually incompetent and should never be working in hospitality let alone a 5-star hotel. One kid in particular never cleaned up at breakfast or around the pool when kids dropped ice cream or juices as they are prone to do. He managed to get our lunch order mixed up twice in the same meal - and we speak fluent Portuguese!! The monitors at the kids club were also lacking basic empathy skills. My wife approached the club with our daughter and the first thing the monitor said was "let me see your ID/passport and parents are not allowed" - definitely bizarre! She got my wife to walk away which maybe was the objective... After further discussions with the staff we learned that the management is changing yet again. The management has been taken over by a British group and will move to Wyndham after the summer. They do have refurbishment plans, which is good but I also understood they will bring some changes like a buffet lunch which honestly is possibly the worst idea for a 5-star hotel at Quinta do Lago.... perhaps it will appeal to the American customer and if it works good on them but you won't find me there I'll leave my advice to Wyndham as part of this review - make it Portuguese authentic: real food and real hospitality and you'll be booked all year round…

Date of stay: August 2019

Value

Location

Service

Room Tip: we like the pool facing rooms.

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Dear Viajante Mundial, may I thank you very much for taking your time to review us. Reviews are vital to us, surely as a highly respected and repeated guest like you. I apologize deeply that not everything was up to your expectations. However I´m very happy to inform you that Monte da Quinta Resort will be completely refurbished by the end of this year. Works should be finalised beginning of next year. All suits will get a luxurious light, modern and state of the art furniture and technology. The same for our gym which will be replaced with all new ultra modern fitness equipment. It is also correct that the Resort will be branded by the end of this year. This also ensures a Internationally high standard service and atmosphere. Bearing in mind the truth Portuguese values and pureness. In regard of our Menu´s I can assure you that there will be no Buffet lunches in the Resort other than our a la carte menu´s in our several outlets. It is expected to organise high standard Buffet dinners with traditional Portuguese dishes. We are really looking forward choosing us again on your next trip to Portugal and see but better enjoy our new looks and equipment. On behalf of the entire Team, thank you and hopefully till soon. Maarten de Boer General Manager

NOT 5*

We have just returned from our first stay at Monte De Quinta and I am amazed that previous customers have rated it 5*!!! Rooms are tired and dark, air con did not work correctly, shower door leaked leaving pool of water every day, chipped glass which I left out was washed and put back in cupboard, breakfast very poor choice with only one toaster which had no handle to get bread in or out - surely a safety issue? Staff at pool bar totally ignore you and stand together chatting amongst themselves. On the plus side it is in an excellent location and the reception staff were always welcoming and helpful. I can only assume the refurbishment will bring it back to a 5* hotel.…

Date of stay: August 2019Trip type: Travelled with family

Dear Family, our sincere apologizes that not all was perfectly fine; your notes have our highest attention. Maintenance however is 24/7 available to eliminate any unforeseen situations. It is correct that all Suites of our Resort will be completely refurbished last quarter of this year. The project should be finished in March next year and are looking forward to see you back again. Warm regards, Maarten de Boer, General Manager

Lovely Resort

My 9 year old son and I were allocated to this hotel by default due to another hotel double booking. Although disappointed we did not get to stay in our first choice we were not disappointed at all. Spacious two bedroom suite that was cleaned impeccably every day. Staff were helpful and mostly friendly. We only ever had breakfast and cannot fault any part of this. Cocktails were reasonable priced and my favourite part was they moved towels after 30 minutes if people decided to put them down on loungers and go away for the day! Love this! The location is within walking distance of "movies in the park" and "picnic in the park" must haves if you are there in August! No complaints at all about our stay. Would definitely stay again.…

Date of stay: August 2019Trip type: Travelled with family

Dear Nicola, thank you for taking the time to write us your review. It was a pleasure to welcome you in our Resort. Especially because you enjoyed so much. We are looking forward to see you soon again in your Monte da Quinta Resort. Best regards, Maarten de Boer General Manager

Just returned from a week in a Garden Room Suite. Room layout good - separate bedroom space for adults and child a great draw. However, the Bed-Settee was in an awful condition. The fold out mechanism was buckled and warped, with sharp metal joints protruding. Fair to say our 5 year old didn’t get 1 good night’s sleep. F&B offering was terrible. Breakfast was decent, but after that - forget it! 1 kids menu available across all outlets, with only room service food option between 5pm (when pool side bar/cafe stops serving food) and 6.30pm - when the only evening food option (in a 5* Resort???) opens - with the same kids menu. So zero option other than room service between 5pm and 6.30pm - key dining time for infant children. No kids menu advertised in room for room service, had to go to the main restaurant and request a photocopy of theirs... Above all else - The Staff... Never have I encountered such apathy and lack of genuine customer service. It feels as though the whole team have just given up, awaiting their fate as and when the much vaunted “Refurb” begins. Now, Mr Hotel Manager, please do not patronise me with your usual defence of “once the refurb is completed we look forward to seeing you here again” etc... Please understand, our annual family holiday was last week, not post-Refurb, and we have every right to expect You and Your Team to re-double your efforts to minimise the lack of real 5* style and atmosphere, rather than you all stop looking after your guests and their needs until such time as the Refurb occurs. In my view, it is the Staff and The Management of this establishment that are in greater need of “Refurbishing”, rather than the structure of the building.... …

Date of stay: August 2019Trip type: Travelled with family

Dear Mr. Colin Greensmith and Mrs. Catriona Ryan, we sincerely apologize that the Bed Settee for your son Will was not up to standards. Our Front Office, Housekeeping and Maintenance Department is 24/7 on Duty and so available to assist in any case to ensure to exceed guest expectations. However their are 2 different Special (healthy) Kids Menu´s available with several dishes you have a good point to implement these as well in the extensive Room Service Menu.

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I was just wondering if the apartments were in the main hotel building or in the adjoining outside complex? regards, Gunter

the apartments are in the main building ...where every thing is

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I have booked this hotel in may for my family of 5 (kids age 12 9 and 7) staying in a suite. I have booked half board but my concern is regarding drinks/lunches/ice creams etc as my 3 are used to going all inclusive. My question therefore is: How expensive is it at the hotel? and is there a super market and places to eat near by so we can walk or am I best off booking a car hire? With thanks Louise

I would definitely hire a car. The hotel is a bit isolated as it is surrounded by golf courses so you would need to do a lot of walking without a car. As has been said the pool bar at the hotel is OK for drinks and snacks but I think the hotel is quite expensive for food and drink. There is a small café/restaurant about 10 mins walk up the road and you can watch golfers teeing off in front of you. However I would shop at the Apolonia supermarket on the western outskirts of Almancil. Its excellent. There is a smaller supermarket and restaurants in the shopping complex on the road to the hotel. Make use of the facilities in the suite. If you hire a car I would recommend going East of Faro to Tavira - an interesting small town and, if you and the children like beaches, to Fuzeta. The town isn't much but there is a massive extent of sand and a quieter area of the far side of the Ria. Enjoy!

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How much is a pint of beer.

Sorry don’t drink 🍺 but it a normal price for a 5 stars hotel and the Bartenders are great fun ...

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Can anyone tell me if there is a dress code in the restaurant for men? Eg long trousers

Smart casual is fine, obviously no swimwear but a lot of men had shirts and longer shorts