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4.5
#1 of 4 resorts in Kolymbari
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Cavo Spada Luxury Resort & Spa is located 18kms west of the picturesque city of Chania. Its location combines in a unique way the beauty and tranquility of the Cretan Archipelagos with the unsurpassed charm of the famous Old Venetian town which is only a short drive away. Positioned on the west side of the Gulf of Chania, the hotel is built on a long stretch of beach, offering magnificent view of the Gulf of Chania and of Cape Spada. The latter is a spectacular rocky cape after which our hotel was named. The hotel is spread over a 65,000 m2 private property, hence offering ample space for all the guests to enjoy their holidays in one of the 150 rooms that the hotel has to offer. Being part of one of the oldest and most respected hotel companies of Chania, the Giannoulis Hotels & Resorts, Cavo Spada Luxury Resort & Spa is the epitome of our experience in providing holidays of unprecedented quality and comfort.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Giannoulis - Cavo Spada Luxury Resort & Spa is well-regarded by guests for its spacious and clean rooms, although some mention the decor is a bit dated and there can be noise issues. The cleanliness of the hotel is consistently praised, as is the friendly and professional service. While the location is appreciated for its seaside proximity, a few guests consider it somewhat isolated for local excursions.
The atmosphere is deemed comfortable and relaxing, yet the value for money is questioned by travelers facing extra service charges. The amenities, including clean pools and ample sunbeds, are a hit, but additional fees and towel quality receive some criticism.
Location
Beachfront
Atmosphere
Tranquil
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Friendly
Amenities
Satisfactory
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My boyfriend and I stayed from the 1st of August till the 10th of August 2021. We had a room with garden/pool view (number 519) and the all inclusive formula. The room could be cleaned every day using a signcard that you leave on the doorhandle. The room was very clean except the mirror in the bathroom (small nitpick for a 5-star hotel :) ). Towels could be replaced up to 2 times a day as there was also a lady going around in all rooms in the evening. Our heartfelt thanks to the housekeeping staff. The main restaurant: well, this was for us an experience never seen before. The food was really sublime, 5-star worthy food in the morning, at noon and in the evening. There was plenty of choice from hot dishes (meat, fish, side dishes, pasta, ...), cold buffet, different types of bread, desserts. The Greek cuisine was especially emphasized, which we found very pleasant. In corona times, measures were also taken such as disinfecting hands before entering, mouth mask and gloves mandatory in the restaurant and buffet area. We have exceptionally seen 1 couple who walked through the buffet without a mouth mask and gloves. So the control by the staff was a bit on the low side, nevertheless there were not many staff members for the occupation of the hotel. Thanks again for the kitchen staff and the service in the restaurant. The sunbeds at the swimming pool were also something we have never seen before: at 10 a.m. still a lot of beds available. All sunbeds were on grass, which is very pleasant for the feet while a heat wave was circulating during this period :) Both pool and sea were equally close and were both wonderful. The pool was great as you can gradually go to the deep end (deepest point is 1.10m). The pool temperature was also very pleasant. We would like to thank the pool staff for the prompt service and friendliness. We have also booked a rental car for 2 days via the reception of the hotel. We had chosen a class C1 (comparable with a VW Polo) and got a Fiat 500c with open roof as an upgrade for the same price. The rental company was Pancar and this person was at the hotel at 8.00 a.m. sharp. We had 10 fantastic relaxing days in this hotel. If you like a holiday without large crowds of tourists in the hotel and want relaxation and peacefulness, this is definitely recommended.
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Date of stay: August 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giannoulis Hotels, General Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 12 Aug 2021
Dear Laure1996 good morning from Giannoulis Cavo Spada Luxury Sports & Leisure Resort & Spa. We would to express our gratitude for your kind comments in your recent review . All Cavo Spada team is much obliged. Our wish is to welcome you again and share more nice experiences together. Stay Safe & Healthy , enjoying every moment . Kind regards Manager
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We visited Cavo Spada as a couple looking for a relaxed "Resort week" spoiling ourselves, and that we definitely did.
When travelling the quality of the hotel is of course nice, but what sets different places apart is usually the service. Having booked this through a local charter travel agent in Sweden, as well as recent reviews missing (logically) due to the pandemic I was my sceptical self as I have high standards (to the amusement and frustration of my travelling companions).
My expectation were blown out of the water. And what made this an awesome wee is the people working at Cavo Spada that makes all the difference. Mr Kantaras Argyrios and his staff, went out of their way to make our stay both memorable and outstanding. To be more precise here are some but not all examples: They are always available to cater to your needs (special orders), they are flexible to accommodate any requirements (we got all the help we needed when we changed a reservation) and eager to correct anything that might be out of place (later cleaning of our room when we constantly changed plans).
Some details on the hotel and the facilities. The rooms are large and clean, the AC worked very well during a very hot week even by Greek standards, water pressure (often an issue in the Mediterranean) was good and the beds were comfortable. Safety during the pandemic was never an issue, keeping distance was easy in all the common areas. In addition where you came in contact with food at the buffet or snack bar a "contactless" way to get plastic gloves on was available and the staff were always using masks. We stayed in a "pool access room" and the pool is literally to steps from the patio to the room. The pool area is very nicely laid out, with well assorted bar for drinks and coffees. Apart from the buffet which is of standard assortment but very well prepared, there are two a la Carte restaurants: Sea Lounge (lunch) and Azzurro (Dinner). Both with freshly made and high quality food.
Being active people, we found training facilities way above normal standard even for luxury hotels. This hotel has a fully equipped indoor gym, a fully equipped outdoor gym, tennis court etc.
Finally, to repeat, what made the stay excellent was the staff and the service they provided. Always there to put the cherry on top! A huge thanks to Antonis, Konstantina, Stefi, Stefane and all the others that made our stay memorable and outstanding.
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Date of stay: July 2021
Location
Cleanliness
Service
Room Tip:The rooms with pool access gives you literally 2 steps to the amazing pool area.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giannoulis Hotels, General Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 02 Aug 2021
Dear Mr S2733LRpatrickw, good morning from Giannoulis Cavo Spada Luxury Sports & Leisure Resort & Spa. All our team thank you deeply for your kind review . For us to welcome and share moments with such nice personalities is more than a pleasure. Our wish, is to welcome you many times more in your future vacations , experiencing the meaning of Greek Hospitality. Yours Sincerely, Manager
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Went in late October, with Jet2 holidays, for 11 nights, before the hotel was closing for the winter, so some events were finishing. The buffet food was varied and good in the main restaurant and the staff attentive. We booked into the a la Carte twice, where the food was well-presented but a strange mix of ingredients which we didn't take to. Some of the other guests were raving about it however, so maybe just us? The lamb was really good. The pool was very cold but we were livened up by the aqua aerobics sessions, after which, the sea felt quite warm. It is a very short step to the pebbly beach and clear water. You could walk along to Kolymbari, but we took the local bus. As it was late in the year, most shops were closed. One issue we had was that we had booked and paid extra for a room with a sea view and direct access to the pool. The room we were given on the ground floor (114) next to the small walkway from the stairs had no sea view at all due to the partitions between the patios. We were offered another room by the friendly manager but decided to stay where we were. The weather was very good, although several people mentioned that it was unusual for October. All in all, a relaxing holiday which we enjoyed.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GiannoulisHotels, Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 20 Jan 2020
Dear Sally O, we would like to express our gratitude for having you here in our Giannoulis Cavo Spada Luxury Resort & Spa. Our purpose is always to make our dear guests holidays memorable , trying always to meet their preferences and keep their satisfaction in high levels. Your kind review is much appreciated . Welcoming you back in our resort , sharing more beautiful moments is our wish!! Yours sincerely, Manager
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Definitely not 5-star quality. Better options elsewhere.
Bad: 1. No HOT WATER for showering during peak times. 2. Annoying dress code in the evening; 3. 13 euro minimum charge for laundry; 4. rooms desperately need updating; no drying wrack in bathroom for clothes; robes and towels looked worn—need to be replaced. 5. prices in the resort are quite expensive—tip, get your drinks from the taverna next door. 6. 10 euro deposit for pool towel and you have to return the towel before the spa closes otherwise you have to keep it with you until the next day. 7. All inclusive drinks do not include top-shelf liquor e.g. you get Gordon’s instead of Tanqueray. 8. bar’s food menu is very limited 9. Laundry was not delivered at the promised time. Had to follow up with reception. 10. rude/aloof staff. Only one person greeted me good morning on one of the days in the breakfast room. 11. Buffet breakfast was greasy 12. Felt like everything had an asterisk e.g. we have towels but you need to pay a deposit. You can dine at the a la carte restaurant but you have to book at least x days in advance... and so on 13. There is not much to do in the surrounding area and a bit scary to walk by yourself when the sun is setting. 14. No poolside or beachside service. 15. Far from airport (and expensive by cab, about 55 euro one way)
Good: 1. Food at the hotels seaside tavern 2. The room service grilled prawns 3. Right by the beach—tip, bring aqua shoes because it’s a pebble beach. 4. Good for those who like physical activities like gym and tennis.
This hotel gets 3 stars mainly because of the natural surrounds, otherwise I’d say it’s a 2 given the price you pay.
When I spoke to locals, they said some of the other nearby resorts were better quality and value for money.
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Date of stay: July 2019Trip type: Travelled solo
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Response from GiannoulisHotels, Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 09 Feb 2020
Dear ChrissyDiscovers good morning from Giannoulis Cavo Spada Luxury Resort & Spa, We are much obliged for your kind review and the time dedicated to make your statements as well as surprised . We have received numerous reviews for our excellent Customer Service , our facilities , the quality and quantity of our food and beverage that seems very awkward the list documented , However be rest assured that everything stated is getting firstly through top consideration and secondly everything is checked by myself and my team whose main purpose is to deliver high standard service . Welcoming you back the near future will be a pleasure and getting knowing you is my personal wish. Always yours sincerely, Manager
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First holiday for 2 years , we researched this and other hotels ,the photos posted on trip advisor were very helpful and led to us selecting a deluxe double room with direct pool access , it had morning sun and afternoon shade. Our room was cleaned daily ,equipped with a minibar , coffee machine ,TV . The bathroom had a separate bath and shower cubicle ,hairdryer and toiletries were provided, it was clean and well presented with fresh towels daily. There was a bridge to walk to the pool bar which was open til early evening, no loud music just a really relaxing vibe. Breakfast provided plenty of choices of hot and cold options. COVID protections were well thought out and managed with courtesy by restaurant manger Antonious. We were fortunate to dine at Azzurro and Sea Line restaurants the menus offered a good selection and was delicious especially when accompanied by our choices of red or rose wines. After dinner we enjoyed cocktails in the main bar. The staff however are what made this such an enjoyable time, prior to arrival I emailed some questions and received prompt and clear responses from Voula . On arrival we were greeted at reception and were shown to our room by the manager Mr Argirios Kantaras . He kept a friendly but constant watch on service for guests to make sure their stay was the best he could make it. Panos at the Pool bar makes great cocktails , is a welcoming and convivial host, Konstantina and Stefi were charming knowledgeable hosts at the Azzurro and again made every effort to ensure our stay was extra special ably supported by Fortis but all the staff from cleaners to other waiting staff always smiled and greeted us and did their work excellently. Last mention to thank Vaso who made sure our last lunch at the Sea Line was served to the usual high standard. Thank you Cavo Spada for a relaxing week.
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Date of stay: September 2021Trip type: Travelled with family
Room Tip:Take beach shoes pebble beach
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Response from Giannoulis Hotels, General Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 25 Sept 2021
Dear Julia R good morning from Giannoulis Cavo Spada Luxury Sports & Leisure Resort & Spa. We are so grateful for your kind comments & the time dedicated to describe your recent stay with us. Our wish is to welcome you back the near future & share even more beautiful moments together. Always Yours , Manager
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The hotel is located in a small town in the west of Crete, so you can enjoy peace and quiet. On the other hand, nearby there are bustling towns offering a variety of restaurants, taverns, and shops. The room was very spacious, with a particularly stylish bathroom, and a balcony with a lovely view of the pool and the sea. Also, a bottle of wine and fresh pastries were waiting for us in the room. The level of cleanliness in the rooms and in the hotel is high. Every day they clean the room, change towels, and refill a supply of coffee and water. There's a very good breakfast with everything you need. There is also the option of a full board, but we chose to take only breakfast to enjoy the local restaurants in the area.
And most importantly, the attitude of the staff is simply superb!
Everything we asked for was answered with joy and goodwill to help.
Special thanks to Argirios for doing above and beyond to make our experience perfect. Indeed, it was perfect. We will definitely be back soon.
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Date of stay: September 2021
Location
Service
Sleep Quality
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Response from Giannoulis Hotels, General Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 30 Sept 2021
Dear Yifat Ben Baruch good afternoon from yours Giannoulis Cavo Spada Luxury Sports & Leisure Resort & Spa. The honor was entirely ours to have such gentle guests spending their holidays to our premises . All Cavo Spada team & I personally send you our warmest wishes. We are eager to welcome you back and make stronger the bonding which started from your recent visit to our resort. Always Yours Manager
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Let’s be honest. This hotel isn’t a 5 star hotel. Maybe a 4 star hotel but if you look critically it’s a 3+ star hotel. Let’s start with the positive notes. The rooms are quite big and reasonably clean. The staff is willing to help. The orange juice at the breakfast is really tasty and fresh. Also, the restaurant at the nice looking pool is tasty and affordable. That doesn’t help much with the critical points. The beds are truly horrific. Way too stiff mattresses. The extra bed on the room is hard as a stone and sleeping one night on it made me feel like being beaten up by a bouncer. The room we booked was Superior Sea View and the bell boy called this one of the best rooms. As you can see the room is located closely to the airconditioning units as well as the restaurants obstructing the sea view. The rooms are also a few hundred meters away from the sea so I don’t think this can be called “superior”. Additionally there isn’t any sun whatsoever on the terrace. Also is the balcony railing obstructing the view when using the sun beds. We ordered only breakfast which was very disappointing. The bread and croissants are stale and dry, the breakfast is every day nearly identical and it totally lacks inspiration. The cook who makes the eggs isn’t willing to make an omelet on the day he makes scrambled eggs and vv. This has really nothing to do with a 5 star hotel. The breakfast room is extremely noisy and airconditioned which, in combination with its boring interior, looks more like a school canteen. Please note that this hotel is dominated by Danes, Danes and more Danes. The pool is gorgeous to loo at but freezing cold. I haven’t seen any adult using the pool because the water is just extremely cold. Buying a drink at the pool is an expensive affair. We paid 10 euro (!) for a G&T in a plastic cup that wasn’t good either. 10 euro is a ridiculous price for such a lousy G&T. Crete offers much better hotels than this one. If you find a bargain and look at this at a 4 star hotel, it could be acceptable.
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Date of stay: October 2021Trip type: Travelled with family
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Response from Giannoulis Hotels, General Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 26 Oct 2021
Dear Thijs0178 good afternoon from Giannoulis Cavo Spada Luxury Sports & Leisure Resort & Spa. First of all we would like to thank you for being part of the numerous guests which we welcomed this season & received their gratitude for staying in our premises. We regret that we failed to meet at your expectations as it seems from your kind review. However some points could have been immediately corrected as to make softer your bed , since you have different preferences . We always make every possible effort if we receive a kind request from all our dear guests. Be absolutely sure that all of our staff is high customer minded & our main goal is to have every guest happy & satisfied. Perhaps in the near future we will welcome you back and have the opportunity to change your initial judgment regarding our facilities & service. Always Yours Manager
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We had a room with the private swim up pool which was just the best, our room was spacious, loved the olive oil toiletries I even purchased some to bring home. Change of bath towels twice a day and free bottles of water every morning delivered to your room. Mini bar was lovely choice (not free but not expensive prices) the cleaners were lovely and kind and came in everyday, Dressing gowns and slippers were also a treat.
Pool towels can be hires for 10 euros each from the spa which was fab.
We only used the main buffet restaurant but we cannot fault it, The choice of food and desserts everyday was great, (we are fussy eaters and we always found something to eat) Pasta’s, Gyros, huge salad selection, chips, potatoes, fresh meat and fish cooked each day. Breakfast you can even get fresh omelettes made which I loved or typical breakfast selections, (Greek so doughnuts at breakfast were amazing) Good choice of wine and beer in the restaurant again the staff were amazing (I wish I got all of their names)
Main bar Great selection of cocktails, spirits (branded / non branded) Special thanks to Pano & Anastasia There is not entertainment every evening out of the 7 there was 3 nights which was nice Tbh after you’ve had a day in the sun a few drinks and lots of food we was ready for bed by 10pm lol
Pool bar / pool / beach Again a huge selection of cocktails , coffees , spirits and again lovely staff The beach is stoney but has lots of sunbeds and is beautiful with the scenery and waves The pool was huge and lovely and clean
All in all this hotel is 5 star for us and it is was amazing, the best hotel I have ever stayed in and we can’t wait to go back,
Thankyou to all the staff at Giannoulis Cavo who made our holiday an amazing one, The care and attention did not go unnoticed and you made our first holiday in 3 years one we will never forget 💚💚
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip:Taxi into Chania is around 35 euros,
Trip to old town Chania is a must it’s beautiful
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager - Giannoulis Cavo Spada, Γενικός Διευθυντής at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 15 Oct 2022
Dear ChloeS1273, good afternoon from Giannoulis Cavo Spada Luxury Sports & Leisure Resort & Spa. We are so happy to receive your kind comments & scores based on your recent stay to our premises. Our wish is to welcome you back the near future & share more beautiful moments together with all Cavo Spada Team. Always Yours General Manager
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We arrived early hours of the morning, the hotel and our room was beautiful and a food platter had been left in our room which was lovely. There was also a small bottle of red wine left with the platter, which at 3am we wasn’t really in the mood for but all drinks in the mini bar fridge, including water/soft drinks were charged for at ridiculous prices (considering it was an all inclusive holiday). The food in the main buffet area was never hot, and quite similar each day. The Italian restaurant that you could attend once in a weeks stay as all inclusive quests charged for drinks (again, all inclusive?) Out of 7 nights, only 2 nights had evening entertainment for maybe 1 hour in the outside lobby area Full of smokers with no separate smoking/non-smoking areas…we had to move inside so many times due to excessive smoke…myself and my partner are non-smokers and also had our 10 year old with us Not sure how often the pools are cleaned but didn’t see much cleaning happen and tons of debris in the pool mid week, other resorts we’ve stayed at cleaned pools daily Positives: Housekeeping staff brilliant , replenish towels twice per day & room cleaned every day to an excellent standard , so friendly too Lobby bar staff brilliant Some (but not all) of restaurant staff good
Would return to Crete, but not this resort unfortunately
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giannoulis Cavo Spada Management Team, General Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 15 Aug 2022
Our dearest Emmalucyliv , good afternoon from yours Giannoulis Cavo Spada Luxury Sports & Leisure Resort & Spa. All Cavo Spada Team is much obliged for your kind comments & the time time dedicated to describe your recent stay with us. We always take in serious consideration our guest's perspective & we will be honored to welcome you back in the near future. Sincerely Yours, General Manager
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We stayed here for 1 week at the beginning of May. The hotel was absolutely spotless and stunning. All the staff we met were absolutely lovely and went out of their way to make our stay the best it could possibly be (Especially Panos, Simon and Bella - Thank you!!)
The hotel is in a great location - you can easily get a bus to nearby towns / cities and walk to a local town down the beach (wear trainers though, the beach is quite rocky!)
I recommend some aqua shoes to go into the sea (due to the rocky beach) but the hotel does sell these at a very reasonable price (€6.50).
The food was beautiful, always fresh and varied at the restaurant and the restaurant staff were brilliant! The drinks come in large measures as well....
One point we didn't realise is that the Italian restaurant isn't completely included in the all inclusive. You have the option to switch one meal per week to the Italian restaurant and then pay for your drinks separately. Saying this, it was well worth the extra (€15 euro per person minimum) and the food was delicious.
Highly recommend this hotel to anyone wishing for a relaxing week!
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giannoulis Hotels, General Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 09 May 2022
Dear CatOSull16 good afternoon from Giannoulis Cavo Spada Luxury Sports & Leisure Resort & Spa. We are extremely thankful for the time dedicated to express your recent stay to our premises & for your kind review. Welcoming back is our wish , sharing more memorable moments with us. Always Yours General Manager
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Every night has something different by the bar on the main entrance , we got some live music band one night ,saxophone night , Friday disco/club by the pool bar that goes until 23:30 ish.
The evening dress code is Casual descent dressed.
75% were wearing something really nice and presentable on the buffet , No flipflops, no wet clothes , no singlets.
the other restaurants were 100% dress code on.
There are more places to choose from in the Kolymbari area.
PRICE RANGE
R 2,608 - R 3,291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cavo spada luxury resort and spa, cavo spada luxury hotel chania town
LOCATION
GreeceCreteChania PrefecturePlataniasKolymbari
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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