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Neptune Paradise Beach Resort & Spa

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Diana Beach Road, Galu Beach 80400 Kenya
Lowest prices for your stay
Hotels.com
US$298
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Free cancellation until 21/10/29
Booking.com
US$298
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Agoda.com
US$328
US$281
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SAVE US$47
Expedia.comUS$298
TravelocityUS$298
Trip.comUS$328
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (904)
Pool & Beach (214)
Room & Suite (93)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 5 hotels in Galu Beach
Location
Cleanliness
Service
Value
The Neptune Paradise Beach Resort & Spa is set in a beautiful tropical garden. The 92 rooms are in makuti roofed cottages bungalows with only 4 rooms per unit. This gives you a relaxing and quiet holiday. Restaurants and bars form a perfect match between hotel and nature and offer a real African atmosphere. The Resort is located at the South Coast at the famous Diani Beach. Mombasa town at ca. 40 km, Moi International Airport at ca. 45 km and the nearby Ukunda Airstrip is only ca. 8 km away.
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Full view
Property amenities
Parking
Outdoor pool
Sauna
Free breakfast
Beach
Game room
Children Activities (Kid / Family Friendly)
Kids club
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Spa
Massage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Desk
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Hair dryer
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Room types
Non-smoking rooms
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
English
603Reviews20Q+A45Room tips
Traveller rating
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Popular mentions
Dot1952_13 wrote a review May 2021
Cape Town Central, South Africa3 contributions
This has been a wonderful holiday. The staff are amazing and bend backwards for your every need. Special kind of friendliness and professionalism. The accommodation is superb. The food selection is excellent and yummy fresh fish. A highly place for a relaxing holiday with a clean beach.
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Date of stay: May 2021
Value
Location
Service
Room Tip: The room is the size of a studio apartment
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Response from Neptune Sales, Sales at Neptune Paradise Beach Resort & Spa
Responded 3 weeks ago
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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David C wrote a review May 2021
1 contribution
Stay there Neptune paradise hotel enjoying my stay till I realize my back pack was left unpicked in my room. After a few minutes checked my pack pack and notice my wallet with 700$ dollars was missing raise concern no assistance from staff. Be careful there for sure, sorry this trip ended this way. Dave
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Date of stay: June 2020Trip type: Travelled solo
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Response from Neptune Sales, Sales at Neptune Paradise Beach Resort & Spa
Responded 4 weeks ago
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. However, this is a strange way to insult the hotel of your loss of money. On top, if it was my backpack with 700 usd inside, I would for sure have it put that it cannot be taken out in a few minutes, or simply not have it in a backpack. I understand you may have lost your money, but please do not insult our well trained staff in a fully securied resort without any proof. Yours faithfully, Michel
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Nduku Wambua wrote a review Jan 2021
4 contributions
We enjoyed our experience & stay at this establishment right from the start. The booking process is smooth. Quick turnaround in communication. They pick up guests from the Ukunda airstrip as a courtesy. Very comfortable vehicles. The place is very beautiful, the rooms are good, the food and the service is even better. They did not miss a beat, we were well taken care of all through. There are enough swimming pools and various activities for kids and adults. Beautiful beaches and not too crowded with vendors. Would definitely recommend to others and visit again.
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Date of stay: January 2021Trip type: Travelled with family
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Response from Neptune Sales, Sales at Neptune Paradise Beach Resort & Spa
Responded 01 Feb 2021
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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Jitka K wrote a review Jan 2021
Dobris, Czech Republic13 contributions
We visited the hotel in Feb/March 2020 and it was just perfect. The staff was really kind and always helpful, they also helped me to solve my troubles with contact lenses and helped to buy new on in the city. Room was nice, clean. Food was delicious. We enjoyed the drinks at the beach pool and relax in the garden/beach. The animation was in a nearby Neptune Village but we did not join as we prefer just chillin around so we enjoyed more quiet and less crowded Neptune Paradise :-))) loved it.
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Date of stay: March 2020Trip type: Travelled as a couple
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Response from Neptune Sales, Sales at Neptune Paradise Beach Resort & Spa
Responded 01 Feb 2021
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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Tanya Hielckert wrote a review Jan 2021
Karen, Kenya6 contributions2 helpful votes
We stayed at Neptune paradise for 2 weeks and had the best family time with memories made for a lifetime! The staff from management (Timothy) to kitchen (always smiling and no request was to much) to bar (Ruth was our favorite) to the waiters and waitresses (we loved Shiela and Beatrice) to the garden staff, pool guy and lady who helped us with our luggage! Absolutely everyone was amazing! They made a huge effort for Christmas and new Year which is definitely worth going for. Rooms have aircon which is a huge plus! Mosquitos were no issue at all. Plenty sun beds. Stunning swimming pools. The best sand bank to walk out into the sea on. Bring reef shoes as there are plenty sea urchins if you plan to snorkel. You do get harassed the minute you step on the beach but everyone is just trying to make a living. They are super friendly and mean no harm. Do have to be firm at times. Claus organised us a Snorkling trip to another sand bank with one of the local dhow boats! Definitely worth it. We did a 3 night safari from Neptune and they locked our luggage up and were very accomadating. Our boys learned to kite surf with Reef kite surfers who were awesome! My husband loved the kite surfing-highly recommends it. Overall an amazing place and we would definitely love to go back.
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Date of stay: December 2020Trip type: Travelled with family
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Response from Neptune Sales, Sales at Neptune Paradise Beach Resort & Spa
Responded 18 Jan 2021
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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PRICE RANGE
US$235 - US$362 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sentido neptune paradise hotel diani, neptune paradise village hotel, neptune paradise village ukunda
FORMERLY KNOWN AS
SENTIDO Neptune Paradise Village & Spa
LOCATION
KenyaCoast ProvinceGalu Beach
NUMBER OF ROOMS
92
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Frequently Asked Questions about Neptune Paradise Beach Resort & Spa
Which popular attractions are close to Neptune Paradise Beach Resort & Spa?
Nearby attractions include Kaya Kinondo Sacred Forest (3.9 km), Diani Beach Art Gallery (7.6 km), and Tandori (6.4 km).
What are some of the property amenities at Neptune Paradise Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and an on-site restaurant.
Which room amenities are available at Neptune Paradise Beach Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Neptune Paradise Beach Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Neptune Paradise Beach Resort & Spa?
Yes, parking is available to guests.
What are some restaurants close to Neptune Paradise Beach Resort & Spa?
Conveniently located restaurants include Sails Beach Bar & Restaurant, Tiki Bar, and Nomad Restaurant.
Are there opportunities to exercise at Neptune Paradise Beach Resort & Spa?
Yes, guests have access to an outdoor pool and a sauna during their stay.
Does Neptune Paradise Beach Resort & Spa have an airport shuttle?
Yes, Neptune Paradise Beach Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Neptune Paradise Beach Resort & Spa located near the city centre?
Yes, it is 0.4 km away from the centre of Galu Beach.
Are any cleaning services offered at Neptune Paradise Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.