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Neptune Village Beach Resort & Spa

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Traveller (490)
Pool & Beach (114)
Room & Suite (42)
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Overview
  • Excellent36%
  • Very good42%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
“neptune village”(28 reviews)
“animation team”(15 reviews)
“local guys”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
03 Jun04 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (292)
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Traveller rating
34
52
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12
2
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LanguageEnglish
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34
52
20
12
2
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All reviewsneptune villageanimation teamlocal guysbeach boyssea lifelarge varietytransfer from the airportduring high tidechicken wingsmr alispecial foodmonkeys runninggreat guidebig advantagenice breezetill midnightamazing beach
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1 - 5 of 120 reviews
Reviewed 3 weeks ago via mobile

We stayed at this hotel as part of a package holiday which included a 3 day safari in Tsavo East & West & Ambosoli which was a 6 hour drive inland. Our room was nice & clean but very basic in quaint little thatched roofed...More

1  Thank Debbie187047
Reviewed 4 weeks ago via mobile

had a stay for the weekend. its was so peaceful, the service top notch, a-lot of varieties in food as well. the rooms well maintained and 24hrs hot water supply. would recommend to anyone who is planning to stay here. the staff of the hotel...More

Thank burhan j
Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded 4 weeks ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team

Reviewed 16 April 2018 via mobile

I have honestly loved every bit of this hotel. Most importantly, the staff are very friendly and efficient. The food is good. It's location couldn't be any better. The environment is just cool and relaxing. It's worth an 'excellent' rating....but there's always room for improvement....More

Thank Wilay_K
Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded 4 weeks ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team

Reviewed 3 April 2018

We went on a road trip from Dar es Salaam to Diani Beach on Good Friday. The journey was very tiring and took longer than expected, left around 6:30 am and reached the Hotel in the evening around 20:30 hours. The Neptune property is expansive...More

1  Thank Ganesh R I
Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded 4 weeks ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed 2 April 2018

We stayed at this lovely hotel for 2 weeks in February 2018. The transfer time from Mombasa airport is roughly 90 mins and you get to see the hustle and bustle of Mombasa life. The hotel is set in magnificent grounds with monkeys running around....More

Thank Philbanse
Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded 4 weeks ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Babysitting
Things to do
Pool
Restaurant
Spa
Outdoor pool
Details
Price range
US$158 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$158 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (490)
Pool & Beach (114)
Room & Suite (42)
Dining (28)
Family and Play Areas (5)
Questions & Answers
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julietsierra
16 February 2018|
AnswerShow all 2 answers
Response from hussein M | Reviewed this property |
Hi. Personally had both dinner and lunch with knee length shorts and no one questioned. In fact had noted many other guests had put on shorts with even vests. Ofcourse dried clothing should be fine. Swimsuits are not... More
1
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Room Tips
"Ask the hotel staff to double check if the usual amenities are in a working condition."
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"If you don’t mind The music from the bar ask for a room at the front of the resort overlooking the beach."
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"All rooms are world class and comfortable."
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"rooms further from the pool are quieter . rooms on the top floor have better views"
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