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Neptune Village Beach Resort & Spa

259 reviews
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Traveller (405)
Pool & Beach (102)
Room & Suite (40)
Overview
  • Excellent35%
  • Very good43%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
“neptune village”(26 reviews)
“animation team”(15 reviews)
“beach boys”(21 reviews)
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
04 Mar05 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (259)Write a Review
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All reviewsneptune villageanimation teambeach boyssea lifelarge varietytransfer from the airportduring high tidechicken wingsmr alispecial foodbig advantagenice breezetill midnightamazing beachmonkeys runningfishall inclusive resort
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1 - 5 of 113 reviews
Reviewed 2 weeks ago

We arrived at midnight and unfortunately our room was, at best, 1 star accommodation with a long list of problems including a very dirty floor. First thing in the morning we gave a list of our problems to the manager who immediately changed our room...More

Thank jacquelinewoollams
Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded 2 weeks ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed 11 January 2018

ABOUT HOTEL Had been frequenting this hotel for past three years . Best location,. This hotel is actually a joint of three in one hotel, there is neptune palm which is the posh one Brilliantly architectured there is the paradise one which is just peace...More

Thank Faiz M
Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded 2 weeks ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and nice comments :) We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team

Reviewed 1 January 2018

Hukuna Matata! I stayed here for 10 days over the festive season and thoroughly enjoyed my vacation. The room was spacious with a lovely garden view. The white, powdery beach was simply gorgeous! It was especially enjoyable when the tide was low and you could...More

Thank TravellingEmpress
Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded 2 January 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open and nice feedback. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team

Reviewed 29 December 2017 via mobile

My wife, I, and our infant daughter stayed here between 23rd-27th Dec 2017. We came out with mixed feelings-negative about the management, sympathetic for the floor staff, and 50-50 about the entire facility. 1st room we were booked in was horrible, the mattress was very...More

1  Thank Maurice O
Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded 2 January 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed 28 December 2017

We stayed at neptune village 2 weeks, it is a somewhat larger resort, therefore also professional and very well organized, overall it has a good standard, directly on the beach, good restaurant. This is mostly an all-inclusive resort, various nationalities, from locals (weekends) to eastern...More

Thank Rob T
Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded 2 January 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Beachfront
Spa
Room Service
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room Service
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Babysitting
Things to do
Pool
Restaurant
Spa
Outdoor pool
Tennis Court
Details
Price range
US$190 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$190 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (405)
Pool & Beach (102)
Room & Suite (40)
Dining (28)
Family and Play Areas (5)
Questions & Answers
Ask a question
julietsierra
16 February 2018|
AnswerShow all 2 answers
Response from Faiz M | Reviewed this property |
Hi, That's a good question, Dress code should be casual wear, a trouser, a tshirt, for ladies yeah, skirts, dresses is o.k.. I had an incident regarding the same sometime back I was straight out of the pool and half dried... More
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Room Tips
"If you don’t mind The music from the bar ask for a room at the front of the resort overlooking the beach."
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"All rooms are world class and comfortable."
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"rooms further from the pool are quieter . rooms on the top floor have better views"
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"don't pay extra for sea view as there is none, room no 403 to 407 are best for pool and restaurant"
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