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Serena Beach Resort & Spa

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Traveller (519)
Pool & Beach (133)
Room & Suite (89)
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Overview
  • Excellent61%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“jahazi grill”(46 reviews)
“swahili style”(9 reviews)
“half board”(21 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
30 Apr01 May
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$212.
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Reviews (630)
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571 results
Traveller rating
341
156
47
17
10
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LanguageEnglish
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341
156
47
17
10
Show reviews that mention
All reviewsjahazi grillswahili stylehalf boardvillage roomswonderful staybreakfast and dinnerseafood restaurantshanzu beachrelaxing holidaykenyan coastindian oceanlovely beachkids clubour honeymoontable tennissea foodamazing hotel
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1 - 5 of 571 reviews
Reviewed 3 days ago

I highly recommend a stay at the Serena Beach Resort & Spa in Mombasa. The service is first class from the moment they pick you up at the airport and take you to the resort. The rooms are beautifully decorated, spacious, fully equipped, and the...More

Thank ExpatAnnette
Reviewed 4 days ago via mobile

I visited the Jahazi Grill while there this month. The food was absolutely amazing! We had 2 appetizers and shared the lobster entree. It was the highest lobster I have ever seen and delicious on top of that. Dinner with 3 wines came to less...More

Thank Drumming
Reviewed 1 week ago via mobile

We had a fantastic visit at serena Beach hotel. I have never thought of serena as a kids hotel but Dorothy really made our stay amazing. The kids already miss her. To all the great people Athman, Musa for helping at the pool, Peter and...More

Thank Proff L
Response from SerenaHotels, Deputy General Manager at Serena Beach Resort & SpaResponded 4 days ago

Proff L. We are happy to read you review about the recent visit to Serena Beach Resort & Spa. We delighted to note you left with fond memories. We are looking forward to yet another chance to be of service to you and the entire...More

Reviewed 1 week ago via mobile

I’ve stayed at the Serena in Mombasa quite a few times for both Business and personal trips. It’s a great place with amazing service. The rooms are nice and clean. The staff are amazing! The Beach is lovely. The food is good. They have great...More

Thank Azmaira T
Response from SerenaHotels, Deputy General manager at Serena Beach Resort & SpaResponded 4 days ago

Azmaira Thank you for the feedback. We appreciate your positive feedback on the experience during your recent visit. We do look forward to your next visit. Regards, Herman

Reviewed 1 week ago

Wonderful stay at the Serena which included 4 days of celebrations for our daughter's wedding. Friendly and welcoming staff, always with a smile, with a wide variety of very good food. Overall, great facilities. Beach is not as attractive as can be found at Diani,...More

1  Thank henzelln
Response from SerenaHotels, Deputy General Manager at Serena Beach Resort & SpaResponded 4 days ago

Thank you so much for taking time to review. We at the Serena Beach Resort & Spa are always delighted when our guests leave with pleasurable and memorable experience. We are great full for being of service to you and the entire family. We look...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Outdoor pool
Details
Price range
US$148 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$148 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (519)
Pool & Beach (133)
Room & Suite (89)
Dining (48)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
tiamaria3
9 October 2017|
AnswerShow all 4 answers
Response from bruce f | Reviewed this property |
Yes kettles are provided
1
Vote
Abdulkhaliq Ahm... B
23 December 2016|
AnswerShow all 4 answers
Response from Rashi A | Reviewed this property |
We liked our room a lot. We got connected room with kids on ground level and it was sea facing. Kids could just run out in slippers or without. It is a beautiful resort!
0
Votes
cherotich m
16 November 2016|
Answer
Response from Ajei2000 | Reviewed this property |
I don't work in Serena. You may need to contact Serena directly.
-1
Votes
Room Tips
"If you want a room furtherest from the restaurants/bar etc then ask for room 116."
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"Take #6.....better than a junior suite....."
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"the garden side are the BEST!"
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"perfect setting for a Holiday"
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