The Black Swann

The Black Swann

Kitchen area
Traveller (22)
Room & Suite (7)
Entrance hall
Dining (2)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.0
#2 of 15 B&Bs in Queenstown
4.1 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.9 of 5 bubbles
Value

Looking for a place to stay in Queenstown? Then look no further than The Black Swann, a family-friendly bed and breakfast that brings the best of Queenstown to your doorstep.

As your “home away from home,” the bed and breakfast rooms offer air conditioning and a kitchenette, and getting online is easy, with internet access available.

Guests have access to room service while staying at The Black Swann. In addition, The Black Swann offers an on-site restaurant, which will help make your Queenstown trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

If you’re looking for a steakhouse, consider a visit to Buffalo Springs Spur Steak Ranch, which is not far from The Black Swann.

We’re sure you’ll enjoy your stay at The Black Swann as you experience everything Queenstown has to offer.

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Bar / lounge
Restaurant
Non-smoking hotel
Room features
Air conditioning
Room service
Kitchenette
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
3.0 of 5 stars
HOTEL STYLE
Trendy
Family

Location

42 Grey Street, Queenstown 5319 South Africa
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 48 out of 100
48
East London Airport
154.8 km
See all flights
1 Attraction
within 1 kilometer
31Reviews1Q+A6Room tips
Traveller rating
  • 14
  • 12
  • 2
  • 1
  • 2
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Sort by:
Detailed Reviews
Tami wrote a review Jan 2022
5.0 of 5 bubbles
I want to take this opportunity and thank The Black Swann Management and Staff for an amazing service while booked at their BnB. The place is clean, staff is friendly and management is professional. The booking, checking in and checking out processes are a breeze. No hassles. I love this place. I enjoyed myself. I can recommend this place if you are in Queenstown. Its location is perfect. Close to all amenities❤️❤️👌👌
Read more
Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Angelaswart1 wrote a review Aug 2012
Auckland, New Zealand
+1
3.0 of 5 bubbles
We stayed for 1 night, food is excellent and worth the money you paid but I was very dissapointed with the room, stayed in room 7. The linnen was dirty, only one towel after we requested another (room was booked for 2). Coffee miggs were dirty as well ad the shower floor and wall where the bed is. See photo's attached
Read more
Date of stay: August 2012
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marinus R wrote a review Jun 2012
Pretoria
4.0 of 5 bubbles
Rooms - clean and spacious with good quality furniture
Restaurant & bar - a good place to meet locals as well. Although the restaurant is mainly reserved for sleeping guests, it do cater for outside guests as well. The menu is comprehensive and meals reasonably priced and the preperation of meals outstanding - the chef do a perfect steak - and the waitress (Jacki) is a sweetie.
Site general - the B&B is is well looked after, clean and with secure parking. The location of the B&B is one of a few spots in town where internet reception is good.
Management - the owners (brothers Brent and Roy) is kind honest guys. They try to accommodate where possible almost all of their guests 'nitty gritty' requests.
During my stay I saw many a day where they have to turn possible guests away as they were fully booked - surely this is a sign of them doing something right and good
Read more
Date of stay: March 2012
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: All rooms are good with tile flooring. New additions is carpeted.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Axe-T wrote a review Feb 2021
1.0 of 5 bubbles
I would like to stress my disappointment and dissatisfaction in the Customer service we received at Black Swan B&B, it was my first and also my last time to ever book at the service provider. Both myself and my colleague had done a spur of the moment booking which was approved and accepted, on the confirmation document from Travel with flair there is a notification highlighting our late arrival, we also kept call the venue to keep them informed of our possible arrival however be as it may,we arrived at the B&b at 23:40 and got "House to Let" which resulted in me a my colleague sleeping the back our our work bakkie after bring on the road for more then 8 hours. I am appalled by the sub standerd service we received after we told reception we would arrive late, My 2c worth to management at Black Swan is rethink your Strategy wrt curfew as you could possible sit with many more of these types of reviews as this could be prevented by simple leaving our room keys in a Post Box, Under a Stone, In a tree just to maintain some level of professionalism.
Read more
Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Safari42856223198 wrote a review Jun 2024
1.0 of 5 bubbles
I am very disappointed with this place, I booked here for todays. All the plugs are not working and i called a guy called Roy, he cited that they have problem with circuit breaker and they will only fix it the next day.

I mean didn't they have a back up plan. We can't iron, charge phones,warm our good switch on electric blankets and yet our money is with them.

This mere greed by Black swan.

They inconvenience us and they don't give a danm

Sies
Read more
Date of stay: June 2024
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Don't book at Black Swan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mstraveller101 wrote a review Jan 2017
Johannesburg, South Africa
4.0 of 5 bubbles
I stayed at this B&B for 5 nights during December 2016. Beautiful, spacious and clean rooms. The staff and management were very friendly. Highly recommend it. The B&B is in town, easy to find and close to many shops, garages etc.
Read more
Date of stay: December 2016
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Stayed in room 21 it was spacious and quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johan K wrote a review Aug 2014
5.0 of 5 bubbles
My wife and I travelled through the Eastern Cape recently where we decided to stay over in Queenstown. The first B&B I have looked up on the net came up as The Black Swan, which I took as the 1st best option as I was not in the mood to look around. I must say, the best place ever I have stayed over in the Eastern Cape. Roy and Brend Smit are the best hosts ever and they went out of their way to make it as pleasant and comfortable for us. The rooms are very luxury and equipped with everything you would require. The restaurant have the best steak and the food and drinks are really affordable. My next trip through the Eastern Cape will only be completed after I have done another stay over at the Black Swan. Thanx guys, keep it going.....
Read more
Date of stay: July 2014
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AntSomersetWest wrote a review Oct 2013
Somerset West, South Africa
4.0 of 5 bubbles
I really enjoyed my stay in this B&B which is undergoing a makeover. The restaurant was closed for renovation (the main reason I had booked there as we ate the best steaks for many years there last year). But the service is excellent and the rooms were super-clean. Roy suggested I try the new restaurant "The Gallery" and I was not disappointed.

The rates are very reasonable. I did not sample the breakfasts as I had an early start on both mornings of my stay and breakfast is only from 08h00 at the weekend.
Read more
Date of stay: October 2013
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chantelle009 wrote a review Jun 2012
4.0 of 5 bubbles
I really enjoy staying at the Black Swann. There is nothing more inviting than the crackle of wood in a fireplace, great food and the comfort of a lovely room on cold nights
Read more
Date of stay: May 2012
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nomampondomise Q wrote a review Oct 2023
Queenstown, South Africa
5.0 of 5 bubbles
Woow huge rooms , the place s hygiene is at the highest level.no disturbances during your sleep time guests know they have to be considerate of other guests.the prices are very reasonable looking at the service they offer
Read more
Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nomzi g asked a question Aug 2016
Contact details?
Answer from Trevor Lunt
Kirstenhof, South Africa32 contributions8 helpful votes
Unfortunately I do not have a phone number. Booked by a travel agent and my client in Queenstown knew the place. Sorry
Safari42856223198 wrote a tip Jun 2024
1 contribution
1.0 of 5 bubbles
"Don't book at Black Swan"
Read full review
Milagro Farm wrote a tip May 2018
12 contributions1 helpful vote
3.0 of 5 bubbles
"If you need additional bedding for your kids, take it with. If you want to make use of the kitchen, take all your own stuff."
Read full review
mstraveller101 wrote a tip Jan 2017
Johannesburg, South Africa75 contributions29 helpful votes
4.0 of 5 bubbles
"Stayed in room 21 it was spacious and quiet"
Read full review
deonvdberg wrote a tip Aug 2016
George, South Africa5 contributions
5.0 of 5 bubbles
"Try not to sleep too close to the parking area, because cars come and go as people prepare to leave early in the mornings."
Read full review
Rene868 wrote a tip Aug 2014
Queenstown, South Africa4 contributions
5.0 of 5 bubbles
"All rooms are excellent"
Read full review
Not the right property for you?
There are more places to choose from in the Queenstown area.
LOCATION
South AfricaEastern CapeQueenstown
NUMBER OF ROOMS
18
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE BLACK SWANN - B&B Reviews (Queenstown, South Africa)

Frequently Asked Questions about The Black Swann
Which popular attractions are close to The Black Swann?
Nearby attractions include Queenstown Casino (0.5 km).
What are some of the property amenities at The Black Swann?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at The Black Swann?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Black Swann?
Yes, free parking is available to guests.
What are some restaurants close to The Black Swann?
Conveniently located restaurants include The Gallery Restaurant, Dagwood Family Restaurant, and Buffalo Springs Spur Steak Ranch.
All Queenstown HotelsQueenstown Hotel DealsLast Minute Hotels in QueenstownHotels near The Black Swann
Things to DoRestaurantsFlightsHoliday HomesTravel StoriesCruisesCar Hire