We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Queens Casino And Hotel

Save
Share
N 6 Cathcart Road, Queenstown 5320 South Africa
Contact accommodation for availability.
There are similar hotels available.
View all

About

#2 of 2 hotels in Queenstown
Location
Cleanliness
Service
Value
Queens Casino & Hotel, located on the N6 in the friendly city of Queenstown, offers an escape to a world where glamour, extravagance, fun, and relaxation combine - to make everyone feel like royalty. The magnificence and grandeur of the Victorian Architecture and chic interiors are reminiscent of a bygone era, and make you long for the romance and lavishness those times. Whether you prefer the shuffle of cards, the cheerful chime of slot machines, upscale dining or just relaxation, Queens Casino & Hotel will draw you in and steal your heart - make you feel like you have royalty. From 10:00 in the morning to 4:00 the following morning on weekdays and to 5:00 over weekends, dance with lady luck on our casino floor. Queens Casino boasts 180 slots in a variety of denominations from just 1c, and 6 tables, including Roulette, Black Jack and Poker. Dine with us At our fabulous Junction Restaurant, a sumptuous spread fit for a king awaits you. Tantalize your taste buds with an extensive array of mouth-watering starters, indulgent dishes, and decadent desserts, infused with flavours from around the world. Our restaurant caters for the whole family, with an a la carte menu for lunch and an evening buffet. Junction Restaurant is available for group bookings and private functions. The friendly and laid-back atmosphere at Hadley's Sports Bar invites friends and colleagues to come together. Whether it is to watch the big game on the screen or for after-work sundowners, you'll feel at home at Hadley's Sports Bar. Fully-licensed, Hadley's Sports Bar serves all your favourite drinks and cocktails, and offers a menu featuring snacks and light meals. The bar is open daily from 09:00 'til late. Play like a royal Queens Casino & Hotel offers entertainment for the whole family. Children are welcome to come and play in our Games Room where we have 22 games to choose from. We also offer a fully-supervised Creche where up to 20 children at a time will be looked after by our capable care-givers. Our complex also features a brand new, challenging 18-hole miniature golf course. Located under the trees in the beautiful surrounds of the Walter Everett Gardens at the Queens Casino & Hotel Complex, the Queens Mini Golf Course is open from Wednesday to Sunday between 12:00 and 21:00. Boasting a state-of-the-art course, shaded seating and a kiosk selling food and refreshments, the Queens Mini Golf Course is an ideal venue for friends and families to meet for some good, clean fun in the fresh air. Take a walk in our exquisite gardens For those seeking a glimpse of paradise there is the beautifully-restored Walter Everett Gardens, where you can stroll amongst the ducks, peacocks and swans or simply sit on a bench daydreaming as the serenity of the panoramic garden washes over you. Stay-over with us The lavish four-star Queens Hotel indulges its guests with world-class, friendly service. The hotel has 50, superbly-appointed deluxe rooms with all the modern amenities. After a soothing night's sleep, guests are treated to a scrumptious buffet style breakfast in the hotel's comfortable breakfast room. Seating 150 people and including catering and conference equipment, the Hotel's conference facility equals and exceeds all of its size in the area. Let us entertain you The Queens Hotel regularly hosts special events such as themed dinner evenings, comedy shows, dinner dances, and live music concerts. Well-known entertainers and artists that have performed on the stage in the hotel's extensive conference facility include Parlotones, Michael Naicker, David Newton, Southern Gypsy Queen, Tumi Morake, Loyiso Gola, Riaad Moosa, Joey Rasdien, Barry Hilton, LCNVL, Shadowclub, etc. Share your special day with us The opulent interiors, with the exquisite Walter Everett Gardens as a backdrop, make the Queens Casino & Hotel a fairytale venue for weddings, and an ideal place to host other special events such as birthdays, gala dinners and corporate functions. Almost every vista is a photo opportunity - from the immaculate gardens to the old-style charm of the Victorian foyer. While the wedding party is off taking photos, the crystal-clear pool area is very inviting for guests to enjoy a welcome drink while taking in their beautiful surrounds. Queen's Hotel's highly-experienced food and beverage team will help you put together a mouth-watering menu and perfect event for up to 150 people. A dance floor can also be provided.
Read more
Property amenities
Free parking
Wifi
Pool
Bar / lounge
Casino and Gambling
Children Activities (Kid / Family Friendly)
Conference facilities
Non-smoking hotel
Paid wifi
Restaurant
Breakfast available
Laundry service
Show more
Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
26Reviews2Q+A8Room tips
Traveller rating
  • 6
  • 7
  • 8
  • 2
  • 3
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
wilhrisca wrote a review Aug 2020
Polokwane, South Africa16 contributions2 helpful votes
We really enjoyed our short stay! Check in was professional, helpful & friendly Our rooms (we booked 6) was good. Simple, yet comfortable. Thank you for the hand sanitizer (see photo) & toiletries. Breakfast was really delicious! So tasty! Thank you so much! *Casino was terrible. * Restaurant in Casino was terrible!
Read more
Date of stay: August 2020Trip type: Travelled with family
Helpful
Share
Brendan T wrote a review Jan 2020
East London, South Africa63 contributions9 helpful votes
i do not normally write negative reviews...but this is an exception. with the exception of the reception staff at the hotel and a security guard at the casino entrance the service is horrendous. in fact its so bad that myself and the bloke i was travelling with were making jokes about it. an example: how many employees does it take to get a bottle of tomato sauce at queens hotel? none...because they dont' do anything. (in fact it took 3 employees 20 minutes or so to find 1 bottle of tomato sauce... apparently it could only be sauced from the Casino....in appears that almost anything you need, including, food, cool drinks, or basically almost anything to sustain life is apparently found at the casino, the hotel does not have room service - although in the room - is a room service menu which is essentially useless. ) the lady at reception said i could get my drinks and food at the casino and take it to the room...so we walked from our hotel room over to the casinos grill / bar area to order...the lady working behind the bar simply ignored me/us and carried on doing something else,,,eventually when i did get her attention i asked her to put 4 drinks in a bucket of ice and menu so that we could take that back to the hotel.... the answer was - "no..you cant".. ..lovely... in any event we then decided to just sit in the grill area and have a few....a little while later the same waiter came around and demanded that we pay the bill because "i am going off shift..going home now".... i found this this so odd that i simply thanked her and said good by travel safe - she laughed at us and demanded payment...... i thought she was joking, she wasnt. i paid and a new waiter/s helped us. but perhaps (and this is merely a suggestion) some employees (not all) should be trained in basic manners, service and a crash course on "how not to be rude, arrogant and useless at the same time"...merely a suggestion. but this is not the end.... we ordered toasted sandwiches ... with chips.... i dont think i have ever waited that long for a toasted sandwich...ever.. how long does it take to make a toasted sandwich at queens hotel? 10 seconds..because that how long it takes reception to tell you to go to the casino. ..how long does it take for the casino to make a toasted sandwich? a: about an hour, b: glacial speed, c: dont order anything from here, d: nobody cares. the correct answer is: c ....it could also be d - if you work at queens hotel and casino. in other words....dont bother spending your money staying at the hotel - although the room itself is not bad...instead..pitch a tent across the road from the casino or in the parking lot in front of the casino because you going to have get everything and do everything yourself... at the casino...the casino appears to be some type of magical unicorn or environ where all the excuses are and everything needed by hotel staff and patrons exists....but when you enter...you realise there are no unicorns here...its just a casino with a pub and grub...with some of the worst attitude and service i have seen in some time. what value for money would you get from queens hotel and casino? a: good, b: none, c: what is value or d: nobody cares, e) none of these options. the correct answer is...... e - none of these options - because you would literally die waiting if you sat there expecting and waiting for it to be done....unless you physically ask and keep asking nothing happens.... some of the employees (not all) here offer such terrible service (coupled with a bad attitude) that one wonders why they even bother doing anything at all... its quite frankly pathetic and to be honest i expected a lot better from this establishment....it was my first time staying and it may probably be the last. i feel like demanding my money back.... hahaha....i feel as if ive been fleeced of my money....and at the same time... my colleague felt embarrassed - but we had nowhere else to go and i had already paid for the room.
Read more
Date of stay: January 2020
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: rather pitch tent
See more room tips
Helpful
Share
Reny1992 wrote a review Jan 2020
Basel, Switzerland59 contributions9 helpful votes
We stayed here one night (overnight stop). Hotel is okay. Rooms are quite dark, aircon did not work at all. The nearby restaurant offers fast food. With the only salad on the menu they really had issues. In the end I got a Chicken salad without chicken. Breakfast is good. Hotel is clean.
Read more
Date of stay: December 2019Trip type: Travelled as a couple
Helpful
Share
Llewellyn v wrote a review Mar 2019
Pretoria, South Africa19 contributions2 helpful votes
This hotel was built as part of obtaining a gambling licence, and it shows. The real interest is in the casino, not the hotel. The rooms are comfortable enough, but smells from the drainage system permeate the room. The gardens are unkempt: the grass has not been mowed in weeks, and tall plant pots are empty. I ate dinner at the restaurant in the casino (the only dinner option at the hotel) at it is best to be avoided. The food was mediocre, and the setting most off-putting. Breakfast was in the hotel itself, and cost a small fortune (R175) for what I know I could get at Mugg and Bean for far less. My advice - skip it.
Read more
Date of stay: March 2019
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Best avoid altogether
See more room tips
Helpful
Share
Sam M wrote a review Mar 2019
27 contributions5 helpful votes
Stayed at this hotel for two nights while on family engagements in one of the villages in the vicinity of Cofimvaba. The hotel itself is not that bad, closer to a lot of amenities and the main road to our destination. There was no bottled water in the rooms, not sure whether we needed to pay extra; most similar hotels supply bottled water, mineral or otherwise. The bar is at the casino. After ordering our drinks and paying, we were informed that the bar is closed. We pleaded with no success, besides, staff at that bar behave as if they are on a go-slow. You literally beg for service! WIFI is available, but not the easiest to connect. At least there is some consolation, breakfast was better and the room was neat and comfortable. For the price I paid, half a loaf is surely better than no bread at all!
Read more
Date of stay: February 2019
Value
Location
Service
Trip type: Travelled with family
Helpful
Share
Previous
PRICE RANGE
US$87 - US$105 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaEastern CapeQueenstown
NUMBER OF ROOMS
32
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Queens Casino And Hotel
Which popular attractions are close to Queens Casino And Hotel?
Nearby attractions include Queenstown Casino (0.09 km).
What are some of the property amenities at Queens Casino And Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Queens Casino And Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Queens Casino And Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Queens Casino And Hotel?
Conveniently located restaurants include The Gallery Restaurant, Dagwood Family Restaurant, and Buffalo Springs Spur Steak Ranch.
Are there opportunities to exercise at Queens Casino And Hotel?
Yes, guests have access to a pool during their stay.
Is Queens Casino And Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.