Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Bukela Game Lodge Is A 5-Star Luxury Lodge In The 7 500 ha malaria-free Amakhala Game Reserve in the Eastern Cape South Africa. Accommodation at this tranquil game lodge is provided in four suites and ten luxury safari tents, each individually styled in African simplicity while never compromising on luxury. This secluded safari destination is tucked away into indigenous trees and bushes at the top of a hidden valley and has the perfect setting for the intimate and romantic guest experiences for which we are renowned. Connected by a wooden walkway, our thatched suites offer a remarkable private wildlife-viewing experience. Savour a crisp glass of wine in your sun-soaked spa bath, opening onto trees alive with birdsong. Indulge in sumptuous high teas, private candlelit dinners or exciting fireside boma dinners under African stars. And as you fall asleep, hear the silence broken by the unmistakable sounds of elephant and buffalo making their stately progress through the unfenced camp.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
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Bukela Game Lodge in Amakhala Game Reserve boasts a range of opinions on its value; while some guests have raised concerns over cost transparency, many find the pricing fair for the experience offered. The service earns accolades for its friendliness and staff dedication, although there are occasional remarks about understaffing.
Luxurious tents and exciting game drives are among the amenities that receive praise, despite some maintenance and service shortcomings. The lodge's atmosphere, with its lively entertainment and elegantly furnished spaces, is often admired, as are the private lodges with spectacular views, though guests have called out for improved lighting and consistent housekeeping.
Atmosphere
Lively
Rooms
Well-designed
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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We stayed in a posh long rectangular tent which was totally sensational. Full facilities including a lovely big double bed, log burning stove, plus an electric blanket on the bed and a comfortable relaxing sofa. A complete porcelain bathroom with running water, a free standing bath with a view, a flushing toilet and a lovely private outside shower. Fully stocked mini bar and full sized fridge, coffee maker and full tea and coffee making facilities. This is not camping for those that like to rough it! The tent’s facilities are all topped off with the cantilever decking and loungers for sunbathing, or just enjoying the fantastic view across the valley. The rooms are spread out across the hillside nestled tastefully in between the vegetation. Each room is accessed via wooden decking which makes you feel like you are really in nature. The hotel has a water hole which is visited by some of the animals and is shown live on a TV at the bar including after dark. There are two small swimming pools and two sundecks, one shaded and the other unshaded. The best thing about our stay was the fact that they had everything organised completely and unlike much of Africa they behave like they do this every day. From checking in, the great food and even the game drive was run like clockwork. You don’t have to go miles to see lots of fantastic wild animals close up. We saw herds of elephant and rhino including both with babies as well as cheetah, lion, hippos, zebra, giraffe, buffaloes, ostriches, warthogs, kudu and lots of other antelopes. My recommendation to better enjoy your safari would be sure to bring a pair of binoculars and as a minimum a compact camera with at least x15 digital zoom lens. Towards the end of each drive there a scenic stop for free drinks and snacks served from a tastefully constructed makeshift bar set up on the bonnet of the vehicle. This is so well done it makes you feel very special. When you arrive you are met at reception and your car is whisked away so no cars are visible to spoil the ambiance. Everything you need to know is explained quickly and efficiently and you are told it is all detailed in the printed information in your room. You should know it is 7.5km drive from the gate off road to the reception and this on an unprepared dirt road which should be negotiated carefully with a hire car. The staff were really friendly and worked hard to make everything perfect. If you have not been on safari yet and it is on your bucket list then consider Bukela Lodge as your first experience and you will not be disappointed.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:The pools are small and a little stained and cloudy by the scale but nevertheless clean.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, General Manager at Bukela Game Lodge - Amakhala Game Reserve
Responded 22 Dec 2023
Hi there, Wow, thank you so much for your wonderful review! Your kind words mean a lot to us, and we truly appreciate your feedback and recommendation. It's fantastic to hear that our team took great care of you, and we're thrilled that you left with beautiful safari memories. We genuinely hope your travels will bring you back to Bukela one day. Kind Regards, The Bukela Team
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Absolutely incredible. Faultless! We can not think of a single negative. First the lodge was incredible, comfy beds with heated blanket, log burner for those colder days, freestanding bath, indoor and outdoor shower. Always spotless and clean. Whilst out on a game drive staff would get our room ready for arrival, heated beds turned up, blinds closed, fresh towels. Perfect. The food was honestly the best food we’ve ever eaten. I’m a picky eater and there was always options for me, my husband is abit more experimental with food and he enjoyed trying new dishes. Every day it was a new menu and it was always perfection. Well done to the chefs. There was 6 other groups when we are there and the staff managed to make us all feel so welcome. It started to feel like a family. Everyone would chat at dinner and the couples who wanted privacy was accommodated too. We had ‘lucky’ as our driver and he was amazing! He knew so much information about the animals and he really looked after us. We even got a private honeymoon dinner on our final night. (Private other than 2 elephants that joined us a short distance away at the watering hole!) It is the best place we have ever been and we are planning to return in a couple of years. We miss it so much! Thankyou bukela family, You made our honeymoon extra special. No other holiday could ever compare!
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Date of stay: July 2024Trip type: Travelled as a couple
Room Tip:Make sure you check the weather as it can be chilly on the morning drives, bring some fleeces....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, General Manager at Bukela Game Lodge - Amakhala Game Reserve
Responded 26 Jul 2024
Dear Emileigh-Joe, Thank you for your incredible review! We’re overjoyed to hear that your stay with us was absolutely faultless and that you had such a memorable honeymoon experience with us. We’re delighted that you enjoyed the comfort of the lodge, from the heated beds to the freestanding bath, and that our team ensured your room was always perfect upon your return. It’s wonderful to know that the food exceeded your expectations and that our chefs provided a variety of delicious options for both you and your husband. It’s heartwarming to hear that our staff made you feel like part of the Bukela family and that Lucky’s expertise and care enhanced your game drives. Thank you for planning to return in a couple of years. We’ll be excited to welcome you back and create more unforgettable memories. Thank you for making us part of your honeymoon, and we hope to see you again soon! Best regards, The Bukela Game Lodge Team
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Bukela is in an amazing location for a South Africa experience with plenty of interesting wildlife to see (even in the resort!). The twice daily game drives were amazing and the ranger’s knowledge (particularly Mundai) was second to none with brilliant customer service. Lodges were great but we needed a bit more light in the room sometimes and we had issues with sand in our water. This was because of an elephant (!) digging up pipes and the staff did address this and were always very helpful and friendly. Food could be improved on in the restaurant e.g. at a 5 star resort we didn’t expect to have to pre-order our food for the evening. Felt like meals were pre-made. Breakfast was the best meal and was delicious. We thoroughly enjoyed our stay!
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, General Manager at Bukela Game Lodge - Amakhala Game Reserve
Responded 21 Jan 2025
Hi there, Thank you so much for choosing to stay with us! We’re so happy that you had a memorable experience and we truly hope the beautiful moments you shared with us stay with you forever. We’ll be sure to extend a big thank you to our team for their hard work in making your stay as comfortable and special as possible. We also appreciate your understanding of the challenges we sometimes face out here, and we’re pleased that our maintenance team was able to assist you promptly with the water issue. Your feedback about the food is invaluable and we will take it into consideration as we work on improvements to ensure we continue providing the best experience possible. We really hope we have the opportunity to welcome you back again soon and we look forward to creating even more unforgettable memories together! Kind Regards, The team at Bukela Lodge
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Ranger: Wonga 5* Superb ranger is very knowledgeable, passionate about the animals, and flexible with structuring each drive to suit all. His experience and game drives were the best part of our 3 night stay. Room 3.0* Main issues no hot water each evening as blew fuse every day in No.8 halfway through showering. Variable housekeeping, i.e., turn down service 1 room got bedtime stories the other room didn't. 1 had an electric blanket, and the other didn't. Housekeeping variable. Service 3.0* All staff were friendly. However, for an all-inclusive service , staff were not always visible or available pre-lunch/dinner service to provide coffees or drinks around bar and pool areas. We were not made aware that SA KWV Brandy was chargeable despite the bar server upselling! Our last day fell short of expectation for a 5* resort due to miscommunication, and it tainted our overall experience. Basically, if you leave after 11 am, but Trailfinders don't arrange pick up until 15:30, you are expected to pay as you go for lunch, water, and drinks - but this is not advised upon arrival meeting or by Trailfinders! We have never experienced this in any other All Inclusive location. Usually, it's a "swings & roundabouts" scenario as guests do not arrive and depart at the same time. Food 3.0* Breakfast was good each day. Lunch & Dinner, we had 50% errors/mistakes on our pre-orders (4 pax) on 2 out of 3 days. Our final night we received excellent service and the best food. Public Areas 3.0* Toilets - no hot water or sanitiser. Taps constantly fall off fixtures. Hand soap broken and paper towel dispenser erratic.
As a group of 4 travelling, sadly, we could not recommend Bukela to anyone else.
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Date of stay: November 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, General Manager at Bukela Game Lodge - Amakhala Game Reserve
Responded 01 Dec 2024
Hi there, Thanks for sharing your detailed feedback about your recent stay. We appreciate the time you took to highlight both the positives and the areas we fell short. We’re delighted to hear that Wonga’s knowledge, passion and flexibility made your game drives the highlight of your stay. Our guides are a vital part of the Bukela experience and we’re thrilled to hear you enjoyed such memorable safaris. However, we deeply regret that other aspects of your stay did not meet expectations. The issues with hot water, housekeeping and amenities are not reflective of the standards we strive to uphold. We’ve provided additional training to our housekeeping team and implemented systems to ensure that rooms are serviced with the highest attention to detail. In terms of dining, we sincerely apologise for the errors in your orders. To address this, our waitstaff has received additional training to ensure all guest orders are communicated accurately to the kitchen and prepared as requested. We do regret that our staff were not always readily available around the communal areas during, and are reviewing our staffing schedules to ensure a seamless all-inclusive experience is enjoyed. Additionally, we acknowledge the confusion regarding chargeable / all-inclusive items and we’re working to improve communication at check-in and upon booking. We’re confident these changes will improve the experience for future guests. We are sincerely sorry that these shortcomings impacted your overall experience and that Bukela fell short of your expectations as a group traveling together. Your feedback is invaluable in helping us improve and we hope you might consider returning in the future to experience the positive changes we have implemented. Warm regards, Management at Bukela Lodge
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We were greeted by Lodge Manager Andrea who made us very welcome. The room originally allocated to us was some way from the main buildings and up a steep incline which would not have suited my wife who suffers from back problems and Andrea managed to swap this for the nearest of the rooms - good service indeed. The room itself was spacious, a little rustic and freestanding bath tub and separate shower. All very comfortable. Meals are served in the main dining area, the food is not bad certainly not gourmet and we would like to have seen more lighter options such as fish. The inclusive wine list is simple and adequate but there were no "excluded wines" worth paying for. Dining room service was excellent. Our ranger, Evence, was quite good and we had some great sightings particularly Cheetah and Rhino. He was not so strong on birds which is a particular interest for us. The Lodge is situated some 7km back from the main road and is a bumpy ride so I would recommend an SUV rather than saloon car. We enjoyed our stay very much and with a few minor improvements it could be a true five star property.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Some of the rooms are a long way from the main buildings. Room 1 is closest and overlooks the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, General Manager at Bukela Game Lodge - Amakhala Game Reserve
Responded 07 Jan 2024
Hi there, Thank you for sharing your feedback with us. We're delighted to learn that you had a wonderful stay. Andrea and the team will be thrilled to know they contributed to making your stay special. Evence is an excellent guide, and we're happy to hear that you had a fantastic safari experience with him. We appreciate your kind words and feedback and hope to welcome you back soon. Kind Regards, The Bukela Team
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Wonderful few days in Bukela. Thanks to Andrea and the rest of the staff for exceptional service. The housekeeping staff were so unobtrusive we never saw them but our tent was always miraculously tidied whenever we stepped out of it. Zeus was fantastic at meeting our every need and Evans was outstanding as a guide making sure we were both safe and seeing all the wonderful and majestic animals Amakhela has to offer. A must visit for any animal lover.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip:It’s quite a drive in so be prepared!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, General Manager at Bukela Game Lodge - Amakhala Game Reserve
Responded 07 Oct 2023
Dear Hilary, We can't thank you enough for your fantastic 5-star review! It's truly heartwarming to hear that you had such a special and memorable time with us. Your recommendation means the world to us! The entire team will be absolutely thrilled to learn that you had a fantastic safari adventure with Evance. We take great pride in creating these unforgettable experiences. We hope to see you again soon! Warm Regards, The Bukela Team
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Staying here and experiencing a luxury safari lodge experience was the reason we booked our trip to SA with a recommendation from Trailfinders. The location is amazing, on the game reserve and we saw monkeys, impala and other local residents from our balcony. There is a mix of thatched suites, thatched roof tents and canvas tents. All have baths with stunning views across the bush, air con units (hot/cold), open fires and electric blankets all which ran on generators during load shedding. I think there are 14 tents/suites so a max number of guests of 28. On our one warm day we got back from our game drive to breakfast on the terrace in the sun, on the colder days it was inside with the fire burning. There is a ranger on duty at night to walk you back to your room for safety. The reserve is relatively small so we saw amazing animals on every drive - even in the storm/rain conditions. Our driver was extremely skilled at driving on the wet, waterlogged tracks and we felt in good hands. On most drives there is a stop for a drink/snack and to stretch legs / see sunset views. Food is a very high quality and most staff amazing. We had a few issues as we'd booked a suite and a luxury tent through Trailfinders but there was mid-communication between the agent, reservations and the hotel. The main problem being the storm that came in while we were there and the substantial difference in noise/ability to sleep under canvas vs a thatched roof! The service during meals was slow - twice we missed dessert at lunch as the drive was departing. Given the drive schedule is set, it amazed me that food wasn't served more quickly knowing that the drives would leave on time. In the evening there was not enough staff to man the bar and serve in the restaurant. Most staff were friendly and polite and working very hard. One disappointing episode was after a particularly cold game drive we were stood defrosting our fingers and toes by the fire and asked to place our breakfast order, only to be told we had to be seated to place an order...but that is just one person. Overall a fantastic experience.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip:Book a luxury tent or suite with a thatched roof
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, General Manager at Bukela Game Lodge - Amakhala Game Reserve
Responded 17 Aug 2023
Dear Adea. Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you had an amazing overall experience and that our location, game drives, and the quality of our food were some of the highlights of your trip. We appreciate your kind words regarding our dedicated staff and their efforts in ensuring you had a memorable stay. Our team takes great pride in providing all guests with friendly and attentive service, and it’s great to know that they were able to contribute positively to your experience. We apologise for any inconvenience caused by the miscommunication regarding your booking. Rest assured, we are currently investigating the matter to prevent such situations from happening again in the future. Additionally, we are sorry for the service hiccups you experienced during meals, and at the bar. We acknowledge that some of our waiters are currently undergoing training, and your feedback has highlighted the need for additional refinement in this area. We’ve taken your feedback to heart and recognise that they may require further guidance before being fully independent on the floor. We are committed to enhancing their training and improving the overall service experience for our guests. Your understanding and constructive insights are greatly appreciated. Our commitment to delivering exceptional experiences to every guest remains unwavering, and your feedback plays a crucial role in that pursuit. Thank you once again for choosing our lodge for your luxury safari experience. We look forward to the possibility of welcoming you back in the future, providing you with an even more seamless and delightful stay. Kind Regards, The Bukela Team
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The amount of wildlife seen was amazingly and our ranger Roan was fantastic! Roan was extremely knowledgeable, witty and vested in finding the animals. He remembered what each guest had seen or not seen and drove to those areas of the reserve where that particular animal/animals were more likely to be observed. Excellent.
We did really enjoy Bukela, but I would probably call it more of a 4 star rather than 5 star. The line in this case probably comes down to staff. The staff was certainly friendly enough. However, more staff and more training is needed. Most guests came back from their morning’s drive around 10am, and afternoon’s game drive around 6ish. So at breakfast and dinner all guests would converge in the dining room at roughly the same time. The wait for main course was particularly long. Perhaps a sous chef hire would be in order? Or perhaps telling the guests a range of time for each meal service?
On our last morning we didn’t go on the game drive and went around 8:45 for breakfast. We inquired if we could eat, and the response was “are you checking out today?” In a 5 star place, the answer should have been, “certainly”. It shouldn’t have mattered whether we were checking out or had just skipped the morning game drive. Additionally, A 5 star establishment would have never had you fill out a paper asking if you wanted morning and evening housekeeping service. You would get both unless YOU told them otherwise. Maybe I’m being picky but I had worked in the industry for years and it’s all about managing expectations. The game drives exceeded our expectations so in that respect, choosing Bukela was a real winner!
The place itself was lovely. The area overlooking the waterhole was fabulous with comfy furnishings. This also apples to the main lounge area as well. The bed was comfy in our thatched roof chalet, the chairs and outdoor furniture was not so, but we spent our time in the main lodge area so this didn’t matter to us.
We would absolutely recommend Bukela!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, General Manager at Bukela Game Lodge - Amakhala Game Reserve
Responded 05 Sept 2022
Hi there, Thank you very much for taking the time to review your stay with us. It is such a pleasure providing the best safari experience we can for our guests and we will most certainly pass on your wonderful compliments to our team. Thank you for pointing out where we can still make room for improvements, feedback like this helps us constantly better ourselves. We look forward to your next visit! All the very best, The team at Bukela Lodge
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This is a great place for safari. For each night's stay two 3-hr safaris are included (6-9am with morning coffee and 4-7pm, with welcome sundowner) with a knowledgable driver. Seeing wild animals in their natural habitat is a truly outstanding experience. The location is remote and cut off but this is a massive advantage for such an experience. The luxury tent is indeed that, canvas sides but secure and well decorated (in approriate rustic style) and well appointed and equipped. The hotel has a watering hole and the sight of a herd of elephants arriving for a wee dram was breathtaking!
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, General Manager at Bukela Game Lodge - Amakhala Game Reserve
Responded 26 Feb 2023
Dear Harvey, We're thrilled that you had such a memorable experience with us! Our team works hard to ensure that every guest has an unforgettable experience, and we're thrilled that we succeeded in making your stay a special one. The elephants drinking at the waterhole is always a highlight for our guests and we're glad that you were able to experience it too. Thank you for taking the time to leave a review and we hope to welcome you back soon. Warm Regards, The Bukela Team
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One of the most unfortunate things about doing the garden route is you have such a limited time to cram in so much. We had two days at Bukala Lodge at the end of the trip, and wished we had had longer.
On arrival you get settled in and then head off out on your first Safari in one of the massive overgrown type Land Cruisers. The guide we had was incredible and extremely communicative throughout our two days. Over the two days we managed to do 3x 3 hour safaris, two in the afternoon and one in the morning, and we saw all of the big five. On our last night, we forward a herd of around 20 elephants for quite a distance across the reserve until we reached a waterhole at one of the other lodges. I could never have imagined seeing a sight like this in real life and so close.
On returning to the lodge on an evening, you are extremely pampered with very high quality food and an excellent selection of drinks. Your accommodation is kept immaculate and they seem to refresh it about three times a day with a final turn down while you are out for dinner.
The lodges themselves are quite incredible, perched on Stilts above the watering hole, and If you are brave enough you can open the sliding door while you have a shower and feel like you are outdoors. The rooms themselves are extremely spacious with king-size beds and massive blinds that come down to make it very private on an evening. Each lodge has a balcony that you can sit out on and have a drink in the evening.
On our second day, we sat next to the swimming pool, looking over the watering hole. We both booked an extremely relaxing massage which was an excellent way to conclude a very busy holiday.
We had one small issue while we were there, but it was dealt with extremely well, and in a professional manner by the lodge manageress Silma. (I hope that is spelt correctly.)
I have already recommended this lodge to several friends and family who are considering a holiday to South Africa. When we return return then it will definitely be on our list.
Definitely a five star experience.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip:Make sure you get there early enough to get settled in and go for the first game drive on the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lion Roars, General Manager at Bukela Game Lodge - Amakhala Game Reserve
Responded 09 Feb 2023
Dear Taylor, Your review is music to our ears! We're thrilled to hear that you enjoyed everything about your stay with us. We take great pride in providing the highest level of comfort and service to all of our guests, and it's rewarding to know that we succeeded in your case. Thank you for taking the time to share your experience with us, and we hope to have the opportunity to welcome you back soon! Warm Regards, The Bukela Team
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Port Elizabeth, South Africa46 contributions1 helpful vote
Hi there, on your day of arrival your first game drive will be in afternoon drive and then a morning drive (departing at 6 in summer) the following morning.
"Don't be put off by the early morning game drives. It's absolutely worth your 5am wake up call to see the sun rise and wildlife in their natural surroundings, bliss."
"The lodge provides ponchos which helps keep you warm. Be prepared for the cold. The morning run can be cold. We were advised to bring wooley hats and glad we did. "
There are more places to choose from in the Amakhala Game Reserve area.
PRICE RANGE
R 8,386 - R 14,467 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bukela game hotel amakhala game reserve
LOCATION
South AfricaEastern CapeAmakhala Game Reserve
NUMBER OF ROOMS
14
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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