Residences Chalet des Neiges La Source des Arcs

Residences Chalet des Neiges La Source des Arcs

2 Arc 2000, 73700 Les Arcs, Bourg Saint Maurice France
Traveller (217)
chambre
Room & Suite (64)
Dining (13)
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About

5.0
#1 of 10 apartments in Les Arcs
4.9 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
Mountain View
Languages Spoken
English, French
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Ski school
Skiing
Highchairs available
Car park
Wifi
Sauna
Indoor pool
Heated pool
Pets Allowed ( Dog / Pet Friendly )
Spa
Hammam
Steam room
Ski In / Ski Out
Non-smoking hotel
Shared lounge / TV area
Laundry service
Room features
Housekeeping
Private balcony
Safe
Seating area
Coffee / tea maker
Kitchenette
Flatscreen TV
Complimentary toiletries
Sofa
Telephone
Clothes rack
Laptop safe
Dishwasher
Microwave
Refrigerator
Kitchenware
Hair dryer
Room types
Non-smoking rooms
Family rooms

Location

2 Arc 2000, 73700 Les Arcs, Bourg Saint Maurice France
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Chambery Airport
74.1 km
See all flights
Citta Di Torino Airport
344Reviews8Q+A32Room tips
Traveller rating
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Detailed Reviews
EIMB28 wrote a review Jan 2020
Enfield, United Kingdom
4.0 of 5 bubbles
This is the perfect place in Arcs 2000 for families, great location, very comfortable, loved the pool, sauna, steam room, ski equipment room and we had fabulous views across to the main ski mountains.

Pros:

The location is amazing in the slightly less picturesque Arcs 2000 (versus Arcs 1950)

Ski in and out super easy and you could not be closer to the lifts and slopes

Arcs 2000 is fun with lots of restaurants 2 minute walk away

Sledging for the boys right outside the building

Loved self catering so could have hassle free breakfast and come back for lunch if we wanted a break or a dinner at home if we didn't want to go out.

Pool, sauna and steam room were great for tired muscles at the end of the day.

Bread and patisserie delivery every morning was perfect

Cons:

These are small and maybe slightly insignificant but for a place that aspires to perfection and almost hits it, I hope someone will read this, comment to say to they will look into these areas and make the necessary changes.

The ski equipment room was great and had boot warmers for your boots in your own spacious locker assigned to your room - sounds great except that for some reason the ski room temperature was hovering around 35 degree mark. This maybe down to these heaters and the very effective insulation but we tried to be in and out in 5 minutes so as not to get very sweaty and uncomfortable before or after skiing.

Please try and do something about this.

From one extreme to another, the pool itself and pool area was way colder than it should be, especially the pool area. There were loungers but you wouldn't stay long as you would be too cold. I assume there was underfloor heating or something like this put in and if not then some other heating is required. I think a bit of an increase in the pool temperature and a big increase in pool area temperature would make the guests much more comfortable.

We had to ask for some toilet roll as this was not in the room and then we were only given one. At this price range there should be toilet roll in the toilet and maybe two rolls extra - making people go to reception for basics like this doesn't feel right or appropriate for a 5 star apartment.

It was the same for tea towels, everyone needs them so why not put them in the apartment.

Overall the kitchen was nice and worked well but a bit more thought about equipment etc would be good.

Finally it would be good if there was a bit more information about certain things like the rubbish etc.

A handbook on the coffee table covering all of this would be ideal.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chneiges, Responsable relations clients at Residences Chalet des Neiges La Source des Arcs
Responded 14 Jan 2020
Dear EIMB28, wow ! thank you so much for all this details. For sure, that helps us to improve our services and be sure that each point will be a part of the progression in order to turn your future stay as a perfect moment.
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ajaymitchell wrote a review Mar 2020
Kemnay, United Kingdom
5.0 of 5 bubbles
Just back from a brilliant week in Les Arcs. The apartments were bright, clean and modern, with mostly everything needed. The only things we missed were a tea towel and more dishwasher tablets (but we had taken after reading this on other reviews).

The location is fantastic, with the ski room (individually secured lockers with heaters for your boots) literally opening up onto the slopes.

The reception staff (Gilles and Sandra) could not be more helpful - for example, informing us of the cheapest method to extend our ski passes for the Saturday due to having a late airport transfer (SamediJeSkie).

Bread and other bakery items could be ordered by 7pm at night for delivery to your door the next day, which was very efficient.

Overall we had a lovely stay and will almost certainly be back in the near future.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suzette SILVA, Propriétaire at Residences Chalet des Neiges La Source des Arcs
Responded 08 Mar 2020
dear ajaymitchell , Thank you so much for your comment that describes your experience in our residence Chalet des Neiges. It was great to share this moments with you. See you soon for your futur stay
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Travelling Four wrote a review Feb 2020
5.0 of 5 bubbles
Really enjoyed our stay in Arc 2000.
The apartment was definitely compact, but beautifully decorated and clean. Two shower rooms but only one toilet. One sofa for 4 people not ideal.
The kitchen was small, large fridge but limited storage. Nespresso machine (take pods!). Would suggest taking cleaning / kitchen stuff with you if driving (dishwasher tabs, tea towel, clothes, sponges, washing liquid) as v expensive in resort.
Excellent delivery service of baguettes, croissants etc every morning if required.
Receptionist/ manager (female) was an excellent resource for restaurant recommendations etc.
Highly recommended.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suzette SILVA, Propriétaire at Residences Chalet des Neiges La Source des Arcs
Responded 08 Mar 2020
Dear Travellingas 4, Thank you so so much for your comment and for sharing your experience on this website. See you soon in our residence
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owall wrote a review Feb 2022
Cork, Ireland
5.0 of 5 bubbles
The location is perfect, ski in ski out, 1 min walk to arc2000 or a 1 min walk to gondola to arc1950.

The accommodation was excellent, Kitchen was really well equipped, bedrooms where beautifully presented, change of towels during the week, you could order bread, croissant etc and they would be waiting outside you door when you woke up. Staff were super helpful and pleasant.

The younger members of our group loved the pool.

6 of us stayed in a 3 bed room dual aspect apartment and it was one of the largest and nicest ski apartments I have stayed in. We were part of a larger group of friends and all the other members of our group also were super happy with the accommodation.
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
007vcl wrote a review Feb 2022
London, United Kingdom
5.0 of 5 bubbles
We stayed her for half term with our teenage boys and it was just lovely. The apartment was large, we had 3 double rooms and I had requested a south east/west view and we overlooked the mountains and down the valley which was so pretty. We also had 3 showers and 2 toilets. Everything we needed was provided but I think they forgot to give us a tea towel but I’d bought my own as well as extra dishwasher tablets, toilet rolls and bin bags so apart from that, everything was great.
The pool area was small but clean and tidy, we borrowed robes from reception for the week which was a nice touch. The pool wasn’t as cold as I thought based on previous reviews but we did try to avoid it at busy times as it could get noisy with little kids.
Having fresh pastries delivered every morning was welcome too as was the Nespresso machine.
The boot room was great, plenty of space. I’ve seen reviews about it being too hot but we just opened the window when we went in and it cooled down nicely whilst we got our kit on. Skiing straight out to the lifts or runs in the morning was fab, I don’t think I have any complaints and would definitely recommend staying here and would visit again.
Read more
Date of stay: February 2022Trip type: Travelled with family
Room Tip: Ask for southeast/west view. Borrow robes from reception. Take own Nespresso tabs. 8 au Huit shop...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Footprints694820 wrote a review Apr 2024
5.0 of 5 bubbles
2x families of 4 for Easter skiing. The apartment was great, as described and met our expectations. Great location on the slopes, literally right outside the ski school meeting point and the gondola down to 1950.
Apartment was furnished well, had quick WiFi and we took a fire stick so kids were happy.
We didn’t use the swimming pool or sauna but it looked nice (small). The gym wasn’t great - no free weights and one cable machine that wasn’t working properly, but we were there for skiing.
Ski locker downstairs was great - heated so our stuff was dry every morning and big enough for 8 boots skis and poles.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chalet Des Neiges Résidences, Propriétaire at Residences Chalet des Neiges La Source des Arcs
Responded 08 Apr 2024
Hello and thank you for your comment and remarks regarding some issues you met during your stay. We always appreciate constructive feedback to help us improve. It is great that you enjoyed the comfort and equipment of your apartment and of the residence. We hope to welcome you soon next winter season !
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Tineke K wrote a review Jan 2020
Luxembourg City, Luxembourg
+1
5.0 of 5 bubbles
From the moment we arrived we felt very welcome!! Gilles from the reception put us in a very quiet appartement ( thank you ,thank you ) as requested. Sandra ,his Dutch colleague, is equally lovely and helpful!! A wonderful team! Lots of great advice. We can recommend this little restaurant at the bottom of the Vallandry pistes: le rilax. The only ‘minus’ is the lack of education of the guests in the pool/ sauna area: very noisy !
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chneiges, Responsable relations clients at Residences Chalet des Neiges La Source des Arcs
Responded 26 Jan 2020
Dear Tineke K, Thank you for your comment and for your recommandation. See you soon at the residence La Source des Arcs
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Luke S wrote a review Jan 2024
4.0 of 5 bubbles
These are good apartments. Ours was west facing and had a great view. Bedrooms were very small and cramped (the size of the apartments is clearly stated so this was not entirely unexpected). Living room was a fair size but only a two seater sofa and one easy chair for an apartment sleeping four people. Kitchen was OK and while some essential items were initially missing, staff made a good attempt at finding spares.

Our two bedroom apartment had one double bedroom with an en-suite but this was open plan off the bedroom and did not include a loo so only one loo for four people was not ideal.

Apartment was in good condition and clean. A plumbing issue was quickly fixed by staff. Mostly the fit and finish was good but bedding could have been more comfortable (thin mattresses and thin foam pillows - only one per person)!

There are reasonable, if rather small, pool and sauna facilities but the opening hours were limited so we did not use these as they were crowded with families immediately after skiing.

There is a morning bakery delivery service which we very much appreciated.

Dedicated and good sized (for boards as well as skis) ski lockers with heated boot warmers were provided for each apartment.

We had a good stay and were generally satisfied but the claimed 5 Star rating is bogus.
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Date of stay: January 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chalet Des Neiges Résidences, Propriétaire at Residences Chalet des Neiges La Source des Arcs
Responded 08 Jan 2024
Hello and thank you for your impressions following your stay in one of our 4-person apartments. Your comments obviously help us to improve day by day and we really appreciate them. We do our utmost to ensure that our apartment descriptions are as accurate as possible, so as not to disappoint our guests (particularly with regard to the number of toilets, bathroom/shower, etc.). As far as our wellness area is concerned, with its 75m3 swimming pool, sauna and hammam that can accommodate a maximum of 8 people each, it's true that we advise those who can access it to do so outside the après-ski hours, which are the most popular and therefore busiest, especially during the school vacations. We're delighted that our team was able to help you resolve any minor technical issues you may have encountered. We are glad that you appreciated the bakery delivery and the skiroom with boot dryers. We hope to welcome you again in our residence Chalet des Neiges.
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Henrik Lykkegaa... M wrote a review Jan 2020
Svendborg, Denmark
5.0 of 5 bubbles
The accomodation is very well located, and very modern with good space (three rooms, 2 bedrooms). Perhaps a little strange with only 1 toilet (but two baths) for four people, but the rest was very well layed out. Apartments facing southwest no doubt more attractive than those facing Southeast. Service from staff was excellent.
Picture shows view from our room.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chneiges, Responsable relations clients at Residences Chalet des Neiges La Source des Arcs
Responded 05 Jan 2020
Dear henriklykkegaardm, Thank you so much for giving such a lot of details about your stay and the comfort of our residence La Source des Arcs. All our staff will be really pleased to see you soon again for your future stay in Arc 2000.
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Helen F wrote a review Jan 2023
Birmingham, United Kingdom
5.0 of 5 bubbles
Another superb stay at Chalet des Neiges La Source des Arcs. Firstly, the staff at reception are professional, warm and friendly. They made us feel very welcome and were on hand to offer help and advice throughout the stay. The apartment was clean, with everything we needed in the well equipped kitchen, although we chose to eat out with the exception of takeaway pizza so I didn’t use the cooker. The views across the piste, over Les Arcs 2000 down to 1950 are lovely particularly at sunset and when the town below (Les Arcs 1950) is lit up at night. The cabriolet is right outside the front door of La Source and the apartments are ski in ski out. We used the Ski Boutique at Taj i Mah and the whole system worked really well. You ski in / ski out to the ski locker room, with plenty of room and benches next to the heated lockers allocated by room. The pool and spa facilities are lovely, the pool is a little cold, although this has been our experience of every indoor pool when we’ve stayed in a hotel or apartments when we’ve been skiing. This is our second stay at La Source and we hope to be back next Christmas/ New Year. Would definitely recommend. Thanks again to the team at the front desk.
Read more
Date of stay: January 2023Trip type: Travelled with family
Room Tip: We used the ski boutique at Tah I maj just outside the doors of La Source and couldn’t have been...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from snowdevil73
49 contributions21 helpful votes
There are multiple possibilities to rent your ski equipment in the resort. The Taj-I Mah Skishop is right across the residence, good quality and service. Or try Equilibre Ski Shop, also next to the residence. A small shop with personal advice and amazing service
PatrickAndBernie asked a question Dec 2018
Dublin, Ireland115 contributions21 helpful votes
Is the spa/sauna clothing optional?
Answer from snowdevil73
49 contributions21 helpful votes
spa/sauna clothing is not optional but obliged. Shorts admitted
Answer from oskarsh
Sigulda, Latvia8 contributions1 helpful vote
Hi! Ski school is actually a minute away, it is just around the corner on Your left, when You come out of the hotel. Ski school office is a bit further away, but kids pick up place will be very close to the hotel. When You go to ski school, they will explain everything. It is very near. We had friends picking up their 5 year old and just walking a minute to hotel. Sessions are normally morning and afternoon.
Answer from David M
Cheshire, United Kingdom25 contributions32 helpful votes
Not separately, but there were more than enough reasonable sized towels provided with the room for us to double up on those. Also our towels were changed midweek (Tuesday). Hope this helps!
johnsmLancaster wrote a tip Apr 2024
Lancaster, United Kingdom70 contributions32 helpful votes
5.0 of 5 bubbles
"South west facing apartments have the best views"
Read full review
hva19562014 wrote a tip Mar 2024
Haarlem, The Netherlands6 contributions
5.0 of 5 bubbles
"Get in time in. From Bourge Saint Maurice up to Les Arc2000 can be busy"
Read full review
Ronald Regelink wrote a tip Jan 2024
Kampen, The Netherlands35 contributions
5.0 of 5 bubbles
"Reserve your parkingspot before you arrive."
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Faye C wrote a tip Jan 2024
3 contributions
4.0 of 5 bubbles
"Take cleaning items, dish towel, dishwasher tablets, toilet roll!"
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Paul B wrote a tip Dec 2023
Winchester, United Kingdom6 contributions1 helpful vote
5.0 of 5 bubbles
"Booking in advance as always. The team onsite will organise ESF lessons, ski pass etc - very helpful!"
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Not the right property for you?
There are more places to choose from in the Les Arcs area.
PRICE RANGE
R 2,011 - R 3,089 (Based on Average Rates for a Standard Room)
LOCATION
FranceAuvergne-Rhône-AlpesSavoieBourg Saint MauriceLes Arcs
NUMBER OF ROOMS
3
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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RESIDENCES CHALET DES NEIGES LA SOURCE DES ARCS - Apartment Reviews & Price Comparison (Les Arcs, France)

Frequently Asked Questions about Residences Chalet des Neiges La Source des Arcs
Which popular attractions are close to Residences Chalet des Neiges La Source des Arcs?
Nearby attractions include ESF Les Arcs 2000 (0.2 km), George Browns Wine Bar (0.4 km), and Les Belles Pintes (0.4 km).
What are some of the property amenities at Residences Chalet des Neiges La Source des Arcs?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Residences Chalet des Neiges La Source des Arcs?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Residences Chalet des Neiges La Source des Arcs?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Residences Chalet des Neiges La Source des Arcs?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Residences Chalet des Neiges La Source des Arcs?
Conveniently located restaurants include Le 2134 Les Arcs, Le Savoy, and Chez Léontine.
Are there opportunities to exercise at Residences Chalet des Neiges La Source des Arcs?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are pets allowed at Residences Chalet des Neiges La Source des Arcs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Residences Chalet des Neiges La Source des Arcs?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Residences Chalet des Neiges La Source des Arcs?
Many travellers enjoy visiting Tour de Rochefort (7.3 km).
Does Residences Chalet des Neiges La Source des Arcs have any great views?
Yes, guests often enjoy the mountain view available here.
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