Chalet de l'Ours
Arc 2000, 73700 Les Arcs, Bourg Saint Maurice France
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3.5
#13 of 16 hotels in Les ArcsLocation
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This luxury chalet residence of savoyard style, is located on the sunny heights of the Arcs. 20 apartments with wooden decoration are designed to keep your privacy and favor relaxation with your friends or family next to the fireplace. You will enjoy the access to the wellness area of the residence Chalet Altitude.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Skiing
Ski In / Ski Out
Non-smoking hotel
Laundry service
Parking
Wifi
Outdoor pool
Room features
Private balcony
Room types
Non-smoking rooms
Family rooms
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family Resort
Quaint
Location
Arc 2000, 73700 Les Arcs, Bourg Saint Maurice France
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Car recommended
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Detailed Reviews
We stayed as a group of 13 over xmas. The chalet staff had only received two weeks training and had one weeks experience. The staff attitude was excellent, esp Gabi, who tried everything she could to ensure we had a good holiday. The chalet is let down by poor maintenance, eg fire did not work, wi fi did not work, poor decoration and a tiny kitchen and tiny sauna. The location is 5 mins walk to the bottom of a button lift and so you are at the gondola within 10 mins which is ideal. The village of les arc 2000 is weird, difficult to navigate and has no charm. At least there is a gondola that is open until midnight to take you to les arc 1950, which is like a Disney land Ski resort. The contrast could not be greater. The boot room is large enough but has insufficient benches to put your boots on. There is a very helpful ski shop on the ground floor. We had to complain on multi occasions about consistent errors but the supervisors and resort manager from Total Ski/ Inghams failed to properly address any of our concerns. Dont use the real fire as the flute is broken and we had a room full of smoke and nearly had a fire. If you need wi fi go to Woodie Bar in 1950.
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Date of stay: December 2016Trip type: Travelled with friends
Location
Service
Sleep Quality
Room Tip:Â Stay in Les Arc 1950 as its so much nicer than Les Arc 2000.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We travelled with Inghams and stayed in the Chalet L'Ours which is made up of lots of different chalets - ours was CHALET MAXIMILIAN which is very small and intimate - only having 3 bedrooms. Our family took up 2 of the rooms (double with balcony & twin with balcony) and the other room (twin) was taken by the nicest couple ever - we all got on so well - thank God!
ACCOMMODATION - Here's what I didn't like...
* Be prepared - the rooms are utterly tiny. The twin room doesn't even have anywhere to hang any clothes.
* The beds are like rocks - no give to them at all which isn't ideal to soothe aching muscles.
* The Wi-Fi did not work - seems to be a common problem throughout the building.
* The TV did not work - not a major problem but would have been nice.
* The open-fire did not work - disappointing but didn't need it for warmth but would have been nice to look at !
* Initially we were given dirty white towels (YUK)
* A real lack of glasses, cups, bowls, plates
* Kitchen area was not kept clean - dish cloths, cutting boards and sink were all dangerously dirty every day
OVERALL - Here's what I didn't like:-
* All Inghams staff seemed deflated, demotivated & lacking in any enthusiasm.
* No easy access to decent bars/restaurants/shops - 2000 is a very confusing location to fathom out.
* There is one button/drag lift which is about a 5 minute walk away so that's good but it gets uber busy half an hour before lessons start so allow extra time in the mornings & afternoon.
OVERALL - Here's what I did like...
* The variation of runs and the whole ski area is just amazing. So many great runs to choose from. We only purchased the local Lift pass and still didn't manage to ski everywhere. Peisey is a lovely area and the blues in 1800 are lovely and wide
* The accommodation was very quiet - I am a light sleeper so I hear everything but it was lovely and quiet.
* We liked 1950 very much - very pretty with a very well stocked Spar shop and plenty of lovely bars and restaurants. Check out Chaud O (next door to Red Cow restaurant) for some amazing live singing and a cool vibe too.
* Beds were made nicely every morning - a small thing but not everywhere does it.
* Chalet host (Charlie) was charming to my 2 girls and tried very hard to cater for their needs :)
* The chalet wine was probably the best I've ever tasted in a ski resort
* Shower was always hot with good water pressure and there was a BATH (oh what joy!)
* Heated boot warmers - nice!
SUMMARY - we paid top whack to go during half term (suckers!) so we didn't feel we got value for money at all as the accommodation was so basic however, I would only return if we could get a bargain price .
ACCOMMODATION - Here's what I didn't like...
* Be prepared - the rooms are utterly tiny. The twin room doesn't even have anywhere to hang any clothes.
* The beds are like rocks - no give to them at all which isn't ideal to soothe aching muscles.
* The Wi-Fi did not work - seems to be a common problem throughout the building.
* The TV did not work - not a major problem but would have been nice.
* The open-fire did not work - disappointing but didn't need it for warmth but would have been nice to look at !
* Initially we were given dirty white towels (YUK)
* A real lack of glasses, cups, bowls, plates
* Kitchen area was not kept clean - dish cloths, cutting boards and sink were all dangerously dirty every day
OVERALL - Here's what I didn't like:-
* All Inghams staff seemed deflated, demotivated & lacking in any enthusiasm.
* No easy access to decent bars/restaurants/shops - 2000 is a very confusing location to fathom out.
* There is one button/drag lift which is about a 5 minute walk away so that's good but it gets uber busy half an hour before lessons start so allow extra time in the mornings & afternoon.
OVERALL - Here's what I did like...
* The variation of runs and the whole ski area is just amazing. So many great runs to choose from. We only purchased the local Lift pass and still didn't manage to ski everywhere. Peisey is a lovely area and the blues in 1800 are lovely and wide
* The accommodation was very quiet - I am a light sleeper so I hear everything but it was lovely and quiet.
* We liked 1950 very much - very pretty with a very well stocked Spar shop and plenty of lovely bars and restaurants. Check out Chaud O (next door to Red Cow restaurant) for some amazing live singing and a cool vibe too.
* Beds were made nicely every morning - a small thing but not everywhere does it.
* Chalet host (Charlie) was charming to my 2 girls and tried very hard to cater for their needs :)
* The chalet wine was probably the best I've ever tasted in a ski resort
* Shower was always hot with good water pressure and there was a BATH (oh what joy!)
* Heated boot warmers - nice!
SUMMARY - we paid top whack to go during half term (suckers!) so we didn't feel we got value for money at all as the accommodation was so basic however, I would only return if we could get a bargain price .
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Date of stay: February 2015Trip type: Travelled with family
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CardiffBrycey, miss_neophyte and Steven G have described the rooms and lay out pretty accurately. Four of us stayed with another couple and a group of 5 making up 11 of 12 available places and we had a great time. There are no bars or clubs in the same building, the nearest bar is approximately 50 meters away and I would guess that this keeps down the number of late night ravers staying at these appartments. Suited us fine. Leanne was also our host and provided and excellent array of cold & hot breakfast, marvellous home baked cakes, canapes and a 3 course meal every day except Wednesday, when all the hosts have a well deserved day off. We even got breakfast before our 5am departure on the last morning. Would I go again or recommend this to friends? Yes.
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Date of stay: January 2013Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A group of 8 Mature Adults stayed in Chalet L'Ours Andin 10 bedded Chalet within the complex.
Our group of 8 paid a supplement to occupy the 5 rooms that would sleep 10 ! ie we paid for the whole chalet so 2 of us had single rooms.
This chalet is tired ! the living area though pleasant had a fire if need be , TV, a small balcony to keep the alcohol chilled & another balcony that had been out of action for sometime, there was only very worn comfy seating for 8 , that was lucky ! the dinning table is suppose to seat 10 ! but with 8 it was adequate. We couldn't get the TV to work even French ! or play Netflix or Amazon via ethernet , reason we couldn't ski one day because of extremley poor weather. The lounge area also had a coat/outdoor shoe rack , which is adequate if you all know one another.
The rooms especially next to the lounge area were noisy ! avoid.
Found the rooms very small & not suitable for grown adults, very limited hanging & storage space, the single beds couldn't be separated not good for male/female sharing. Some had built in bed shelving/surround though if you dropped something down one of the many gaps it would not be retrievable. Basically the room you could swing a cat but pity the cat !
The Chalet & Resort Staff were very pleasant & helpful.
The food was adequate & warm, though just wondered what they did with the extra portions that technically we paid for in the supplement, there was adequate free alcohol & soft drinks before, during & after dinner.
I cant comment on the small Gym, Pool & Sauna as I didnt use them but several in our group said they were adequate for what they wanted !
Our group were very lucky ! our changeover date was 15th March 2020 so on the 14th we had the last skiing day of the 2019/20 season !
Would I go back NO
Our group of 8 paid a supplement to occupy the 5 rooms that would sleep 10 ! ie we paid for the whole chalet so 2 of us had single rooms.
This chalet is tired ! the living area though pleasant had a fire if need be , TV, a small balcony to keep the alcohol chilled & another balcony that had been out of action for sometime, there was only very worn comfy seating for 8 , that was lucky ! the dinning table is suppose to seat 10 ! but with 8 it was adequate. We couldn't get the TV to work even French ! or play Netflix or Amazon via ethernet , reason we couldn't ski one day because of extremley poor weather. The lounge area also had a coat/outdoor shoe rack , which is adequate if you all know one another.
The rooms especially next to the lounge area were noisy ! avoid.
Found the rooms very small & not suitable for grown adults, very limited hanging & storage space, the single beds couldn't be separated not good for male/female sharing. Some had built in bed shelving/surround though if you dropped something down one of the many gaps it would not be retrievable. Basically the room you could swing a cat but pity the cat !
The Chalet & Resort Staff were very pleasant & helpful.
The food was adequate & warm, though just wondered what they did with the extra portions that technically we paid for in the supplement, there was adequate free alcohol & soft drinks before, during & after dinner.
I cant comment on the small Gym, Pool & Sauna as I didnt use them but several in our group said they were adequate for what they wanted !
Our group were very lucky ! our changeover date was 15th March 2020 so on the 14th we had the last skiing day of the 2019/20 season !
Would I go back NO
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Date of stay: March 2020
Rooms
Location
Service
Room Tip:Â Rooms away from the Kitchen Area
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Got back yesterday (30/03/2014) from a week at L'Ours Brun with extended family. 6 children, 1 baby, 6 adults (2 OAP non-skiers). Our Host was Abigail (Abbie) and could not fault her. Although young and this was her first season, she was calm and controlled throughout our stay. No hint of inexperience at all. We were all thoroughly impressed with her.
Only thing I could say is: there was too much food for us to eat, and we didn't do enough justice to the lovely cakes that Abbie made everyday. We also noticed that she ended up throwing food away that we didn't eat. Might be best to mention it to the hosts to SAVE any food that you think you might be able to eat later. (E.g. sausages/bacon uneaten from breakfast time saved to eat with bread at lunchtime!) Not really sure if they're allowed to do it - but surely better than being thrown in the bin.,..
The rooms are small, but we didn't spend any time in them except sleeping - so perfectly adequate, Single wardrobe with 4 shelves, hanging space inside and another large shelf above that that I dumped several pieces of hand luggage on. Had to hoist the suitcases on top of the wardrobe itself after unpacking, as no viable space elsewhere to store them - but no big deal. Plenty of space in the wardrobe for a week's stay for 2 people.
We spent most of our time when not skiing sitting around reading, playing on tablets and chatting. We never turned the TV on once, although if anyone was an avid TV fan - they might find it a little small. You need to get usernames/passwords for the available WiFi from your Rep.
The Internet speed via Wifi is pretty poor. (No good for online gaming, if you're into that!). However general web surfing shouldn't be a problem. We had about 15 devices connected at once and there wasn't much (if any) grumbling.
If you have beginners in your group. DON'T be pressured into buying Lift Passes for everyone from day one. My wife and kids didn't really need lift passes until Day 3-4. They spent those in the Nursery area, and running down the "free" carpetlift runs around Arcs 2000.
I believe the Lanchettes lift in 2000 is free, and takes you to Black,Red,Blue runs. The St. Jacques lift is free on Saturday/Sunday and takes you to Blues I think (my wife was most at home on the runs that took her to). You can buy a separate pass for the St. Jacques I think.
My advice: check with Instructors for anyone taking lessons, so you can be assured to buy the right pass at the right time. Our rep. would have had us buy passes for EVERYONE on the way to the resort from the airport and this would have been a waste of money.
Those of us without equipment booked in advance through "Intersport" and found their service fantastic. My wife had to change her boots to a slightly different size later (being an over pronator), but the rest of us had no problems: and would recommend their friendly professional service. Would use them without hesitation.
The ski shop in Chalet de L'Ours itself seemed to have less equipment variety when we popped in. Not sure what their rental side is like though. I'd prefer the walk to Intersport rather than the shop "on the doorstep" because of that. Their online price was also cheaper - once you included everything you wanted (helmets).
If you need to shop for food oddments e.g. for lunch: don't use the shops in Arcs 2000. They are over-priced. Go to the Spar in Arcs1950 (quick, free trip down the Cabriolet Gondola from Arcs2000).
We only ate out a couple of times. Once at the Savoy in Arcs2000 - which was friendly; but seemed pricey and some of us commented on it being "pretentious" (although I personally didn't notice). Other time we tried Chez Eux, which we really liked and seemed good food and reasonably priced. Some of our party went back there.
We intended to try Los Chicanos and Kilimanjaro, as these sounded good "on paper". I believe these were checked on TripAdvisor with horrendous reviews - so we didn't go. I recall something about Los Chicanos as being rated "the worst mexican restaurant on the planet".... So.. worth checking.
We accessed the Swimming Pool over in Chalet Altitude via the underground car park. (There will be a sheet of paper in the Chalet giving the current "access code" for the lock.) It has a communal changing room, although there are a couple of showers/toilet with a lockable door that you can use to dry/change in privacy where required.
None of us tried the sauna. There are 3 "lounger" style chairs and 3 regular chairs for spectators.
It feels a bit of a "trek" to/from the Chalet to the slopes if you are "new" to skiing and need to go up the lift instead of the small "button" drag lift. Not so bad if there is snow and you can ski down the road to the lift instead of walking.
During this last week Snow was fantastic. Big snowfalls happening when we arrived, and persisting the next 2 days. Then brightened up and was VERY sunny. Weather forecasts said even more Snow was due - but it never arrived. Consequently, the slopes were getting icy towards the end of the week, and turning to slush on the lower slopes. We spent Friday/Saturday as high up as possible and were not disappointed. If we were JUST arriving, we would be somewhat concerned about the snow and slope quality. :-o
Our group was mixed ability and we found runs that were enjoyable for all - either for individuals or everyone going together (including the beginners from mid-week onwards).
I missed partaking of the Aiguille Rouge run (apparently the 3rd longest ski-run in the world). It runs for around 8 km all the way down: changing from Black to Red. Apparently the "black" part isn't too challenging - for anyone concerned. Those of our group that did it did so at the end of the week when snow quality was deteriorating and said it was "nice". The "Black" rated part at the top seemed to have derived from the "narrowness" of the slope more than anything else.
Can't think of anything else much to say...
Oh:
We travelled to Les Arcs from Geneva and didn't find the journey too gruelling. They used to do a "stop" on the way at a horrible truck-stop with very expensive food/drinks apparently. My sister says she once spent £50 on a round of sandwiches for the kids - and they looked "dodgy" too! This time we didn't make any stops at all on either leg of the journey.
If you don't like heights too... don't look out of the window of the coach as you climb further into the mountains. it's a loooong way down, and the edge of the roads don't always have strong looking barriers!!
Only thing I could say is: there was too much food for us to eat, and we didn't do enough justice to the lovely cakes that Abbie made everyday. We also noticed that she ended up throwing food away that we didn't eat. Might be best to mention it to the hosts to SAVE any food that you think you might be able to eat later. (E.g. sausages/bacon uneaten from breakfast time saved to eat with bread at lunchtime!) Not really sure if they're allowed to do it - but surely better than being thrown in the bin.,..
The rooms are small, but we didn't spend any time in them except sleeping - so perfectly adequate, Single wardrobe with 4 shelves, hanging space inside and another large shelf above that that I dumped several pieces of hand luggage on. Had to hoist the suitcases on top of the wardrobe itself after unpacking, as no viable space elsewhere to store them - but no big deal. Plenty of space in the wardrobe for a week's stay for 2 people.
We spent most of our time when not skiing sitting around reading, playing on tablets and chatting. We never turned the TV on once, although if anyone was an avid TV fan - they might find it a little small. You need to get usernames/passwords for the available WiFi from your Rep.
The Internet speed via Wifi is pretty poor. (No good for online gaming, if you're into that!). However general web surfing shouldn't be a problem. We had about 15 devices connected at once and there wasn't much (if any) grumbling.
If you have beginners in your group. DON'T be pressured into buying Lift Passes for everyone from day one. My wife and kids didn't really need lift passes until Day 3-4. They spent those in the Nursery area, and running down the "free" carpetlift runs around Arcs 2000.
I believe the Lanchettes lift in 2000 is free, and takes you to Black,Red,Blue runs. The St. Jacques lift is free on Saturday/Sunday and takes you to Blues I think (my wife was most at home on the runs that took her to). You can buy a separate pass for the St. Jacques I think.
My advice: check with Instructors for anyone taking lessons, so you can be assured to buy the right pass at the right time. Our rep. would have had us buy passes for EVERYONE on the way to the resort from the airport and this would have been a waste of money.
Those of us without equipment booked in advance through "Intersport" and found their service fantastic. My wife had to change her boots to a slightly different size later (being an over pronator), but the rest of us had no problems: and would recommend their friendly professional service. Would use them without hesitation.
The ski shop in Chalet de L'Ours itself seemed to have less equipment variety when we popped in. Not sure what their rental side is like though. I'd prefer the walk to Intersport rather than the shop "on the doorstep" because of that. Their online price was also cheaper - once you included everything you wanted (helmets).
If you need to shop for food oddments e.g. for lunch: don't use the shops in Arcs 2000. They are over-priced. Go to the Spar in Arcs1950 (quick, free trip down the Cabriolet Gondola from Arcs2000).
We only ate out a couple of times. Once at the Savoy in Arcs2000 - which was friendly; but seemed pricey and some of us commented on it being "pretentious" (although I personally didn't notice). Other time we tried Chez Eux, which we really liked and seemed good food and reasonably priced. Some of our party went back there.
We intended to try Los Chicanos and Kilimanjaro, as these sounded good "on paper". I believe these were checked on TripAdvisor with horrendous reviews - so we didn't go. I recall something about Los Chicanos as being rated "the worst mexican restaurant on the planet".... So.. worth checking.
We accessed the Swimming Pool over in Chalet Altitude via the underground car park. (There will be a sheet of paper in the Chalet giving the current "access code" for the lock.) It has a communal changing room, although there are a couple of showers/toilet with a lockable door that you can use to dry/change in privacy where required.
None of us tried the sauna. There are 3 "lounger" style chairs and 3 regular chairs for spectators.
It feels a bit of a "trek" to/from the Chalet to the slopes if you are "new" to skiing and need to go up the lift instead of the small "button" drag lift. Not so bad if there is snow and you can ski down the road to the lift instead of walking.
During this last week Snow was fantastic. Big snowfalls happening when we arrived, and persisting the next 2 days. Then brightened up and was VERY sunny. Weather forecasts said even more Snow was due - but it never arrived. Consequently, the slopes were getting icy towards the end of the week, and turning to slush on the lower slopes. We spent Friday/Saturday as high up as possible and were not disappointed. If we were JUST arriving, we would be somewhat concerned about the snow and slope quality. :-o
Our group was mixed ability and we found runs that were enjoyable for all - either for individuals or everyone going together (including the beginners from mid-week onwards).
I missed partaking of the Aiguille Rouge run (apparently the 3rd longest ski-run in the world). It runs for around 8 km all the way down: changing from Black to Red. Apparently the "black" part isn't too challenging - for anyone concerned. Those of our group that did it did so at the end of the week when snow quality was deteriorating and said it was "nice". The "Black" rated part at the top seemed to have derived from the "narrowness" of the slope more than anything else.
Can't think of anything else much to say...
Oh:
We travelled to Les Arcs from Geneva and didn't find the journey too gruelling. They used to do a "stop" on the way at a horrible truck-stop with very expensive food/drinks apparently. My sister says she once spent £50 on a round of sandwiches for the kids - and they looked "dodgy" too! This time we didn't make any stops at all on either leg of the journey.
If you don't like heights too... don't look out of the window of the coach as you climb further into the mountains. it's a loooong way down, and the edge of the roads don't always have strong looking barriers!!
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Date of stay: March 2014Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotelplan, Guest Relations Manager at Chalet de l'Ours
Responded 04 Apr 2014
Dear Antony W, Many thanks for this incredibly thorough and detailed review. Very useful for others who may be considering Les Arcs 2000! We are delighted that you were so impressed by Abbie and had such a great holiday. It's unusual for guests to not be able to polish off all the food, so we'll certainly bear your concerns in mind for next season.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked to stay for a week on a ski holiday during pre Christmas week of the 16th December 2017. The Inghams reps met us at the main bus stop and took our luggage to the chalet. Upon arriving, we met up with 4 others who we were sharing the chalet with. Luckily, we all got on really well. We read the reviews about the Maximilian and kept an open mind. But, everything that was said about the size of the rooms and the problem with the fireplace was true. Been a 6 person chalet, you would expect some space to move about. But, it looked like the one of the buildings we were in was originally an apartment, turned into a chalet. It was very small. In our bedroom, there was hardly no space to hang up clothes, the beds were rock hard and very uncomfortable to sleep on. The central heating never worked in the main part of the chalet, and been December it could get very chilly. So we just wore extra layers. On a positive note, our Inghams Chalet Host Cassian was perfect. He was outgoing, willing to share a joke with us and help us when we needed him. This was his first season as a chalet rep, and he did a fantastic job. We personally wouldn’t come back here to this chalet, but we would return to Les Arcs. But it was disappointing that the people who own the chalet, didn’t compliment the excellent service of Cassian our Chalet Host and Jak the Resort Rep.
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Date of stay: December 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in the Andin chalet and had a wonderful time. Our chalet host Tom was fantastic and he looked after our every need. He was slow and methodical but it suited us not to be rushed for our evening meal and the quality of food was excellent. He was popular with all the guests and he could do no wrong he was such a pleasant young man. Our room was small but very comfortable and warm but it could have done with a few hooks to hang our ski gear on. The bath at the end of a very challenging day was always appreciated.The rooms were configured around the dinning area which made for great socialising but would tend to be a bit noisy if anyone wanted to go to bed early. Having said this we all made good friends and enjoyed one anothers company to the full. The swimming pool was a luxury and the water warm for those that enjoy a swim. I was surprised that there was work downstairs which needed attention and felt that this could have been achieved pre season. The bootroom was incredibly small and our chalet of ten people had to sqeeze our skiis into this small cupboard which was nother challenge at the end of the ski day. However I am being a little picky and we did have a wonderous time with Ski Total and are now totally sold on chalet ski holidays.
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Date of stay: December 2011Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Choose one with a balcony and away from the dining area
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I (both 32 living in London) have just returned from a great ski tip staying in Chalet de lours 1 in Les Arcs 2000. Firstly there is no difference between l'ours 1 and 2. Both are situated on the 4th floor of a building containing several self contained chalets. Each hold 14 and comprise of a double/twin bed(s), a shared balcony (between two rooms) and a reasonably sized communal area. One room in the chalet had its bathroom located via an adjacent door. Not perfect as you need to pop a tee-shirt on each visit, but no big deal and you don't pass other rooms on the way. The rooms, as normal it seems, are compact but adequate. It is just a sleeping space after all. The Nielsen staff and rep were spot on. We had one nasty accident to a member of l'ours 2 and they pulled out all the stops (it seems to me) to make sure the best care was offered. The rep (Simon) also provides tours to the neighbouring areas for those looking to get the maximum out of their days skiing and hosts are always available for questions and are able to supply unreliable weather updates at any time:).
Food - I think the guys are on a tight budget and do pretty well with what they have available. As usual, 3 courses, wine etc. Was always full at the end but I wont be touching cheese again until at least June. Breakfast set you up the morning but don't expect a full fry up.
The location is the chalet's main asset. It has it's own locker room so you save a few quid and the piste is 100m away. You will be skiing within 10 minutes of leaving your room. Upon your return, you'll pass 3 pubs offering happy hour to ease the sting of the Euro exchange rate.
Les Arc 2000 is a bit disjointed and is really split over a couple of levels (accessed via lift should you wish). It does however have all you need and with a short cable car running to 1950 until 11pm. You also have access to the prettiest resort in the region without the cost of staying there. We ate and drank there at our leisure in 1950. Having skied to all the areas (1600, 1800 and Le Plangne), 2000 would be my preferred choice. As a bonus, you get the high altitude and more of the white stuff in resort should you be a photo fanatic.
Lastly the skiing. paradeski (spelling?) is right up there with the areas I've managed to visit. It is vast, the pistes are in good nick but it feels busy. I think we did hit the Paris half term break though. Some of the lifts are a little slow, but if the weather is good, who's rushing? If you are an intermediate, then this is the place to go. You can access the whole area due to the abundance of blues and reds. If you're a more accomplished skier, then again 2000 is the place to stay as it offers quick access to the highest point and a more varied range of blacks. If I had to put one downer on things, it's that the transfer seems to be around 4 hours regardless of which airport you choose....and so as not to finish on that downer, I'll sign of by saying we really did have a great week and thanks to the Nielsen guys.
Hope it's of some use and in Simon's (rep) cheesy words, "relax as hard as you like".
Food - I think the guys are on a tight budget and do pretty well with what they have available. As usual, 3 courses, wine etc. Was always full at the end but I wont be touching cheese again until at least June. Breakfast set you up the morning but don't expect a full fry up.
The location is the chalet's main asset. It has it's own locker room so you save a few quid and the piste is 100m away. You will be skiing within 10 minutes of leaving your room. Upon your return, you'll pass 3 pubs offering happy hour to ease the sting of the Euro exchange rate.
Les Arc 2000 is a bit disjointed and is really split over a couple of levels (accessed via lift should you wish). It does however have all you need and with a short cable car running to 1950 until 11pm. You also have access to the prettiest resort in the region without the cost of staying there. We ate and drank there at our leisure in 1950. Having skied to all the areas (1600, 1800 and Le Plangne), 2000 would be my preferred choice. As a bonus, you get the high altitude and more of the white stuff in resort should you be a photo fanatic.
Lastly the skiing. paradeski (spelling?) is right up there with the areas I've managed to visit. It is vast, the pistes are in good nick but it feels busy. I think we did hit the Paris half term break though. Some of the lifts are a little slow, but if the weather is good, who's rushing? If you are an intermediate, then this is the place to go. You can access the whole area due to the abundance of blues and reds. If you're a more accomplished skier, then again 2000 is the place to stay as it offers quick access to the highest point and a more varied range of blacks. If I had to put one downer on things, it's that the transfer seems to be around 4 hours regardless of which airport you choose....and so as not to finish on that downer, I'll sign of by saying we really did have a great week and thanks to the Nielsen guys.
Hope it's of some use and in Simon's (rep) cheesy words, "relax as hard as you like".
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Date of stay: February 2009Trip type: Travelled as a couple
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at Chalet de l'Ours Brun with Iglu as part of package holiday. We were very fortunate to have a great weekend weather wise and we know Les Arcs quite well. What really made the holiday special was the wonderful service from our resort representative - Kelly and also our Chalet hosts - Mary and Caro. All three of them were superb and we had such a great time. Thank you so much to all three of them.
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Date of stay: January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Titan flight time from Stansted was early so we thought we might get a few hours skiing on arrival day but the ski shop the company used didn’t open until 3:30 so the first day was wasted.
Our two chalet hosts were very nice and accommodating but didn’t cook well (burned cakes and croissant) and with only 2 week’s experience between them, they weren’t very good at timing things to be served together. Several items ran out and because they didn’t have it in their company stores (despite being in the shop), we missed out.
The chalet was pleasant and warm but not very clean.
The pool in the building next door is nice and can be accessed through the basement.
The reps were a bit vague and with 2 days of very bad weather, we don’t hold out a lot of hope of getting a lift pass refund even though the pass office said we are entitled.
The transfer home was also a wasted day with collection over 5 hours before our flight, primarily to get us out of the way before the next guests. Our coach from the resort dropped us at Moutier with no rep or information about our onward journey for half an hour.
The holiday was nice but the service was amateurish.
Our two chalet hosts were very nice and accommodating but didn’t cook well (burned cakes and croissant) and with only 2 week’s experience between them, they weren’t very good at timing things to be served together. Several items ran out and because they didn’t have it in their company stores (despite being in the shop), we missed out.
The chalet was pleasant and warm but not very clean.
The pool in the building next door is nice and can be accessed through the basement.
The reps were a bit vague and with 2 days of very bad weather, we don’t hold out a lot of hope of getting a lift pass refund even though the pass office said we are entitled.
The transfer home was also a wasted day with collection over 5 hours before our flight, primarily to get us out of the way before the next guests. Our coach from the resort dropped us at Moutier with no rep or information about our onward journey for half an hour.
The holiday was nice but the service was amateurish.
Read more
Date of stay: January 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RÂ 4,621 - RÂ 11,678 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chalets l`ours brun hotel les arcs
LOCATION
FranceAuvergne-Rhône-AlpesSavoieBourg Saint MauriceLes Arcs
NUMBER OF ROOMS
20
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingCHALET DE L'OURS - Hotel Reviews & Price Comparison (Les Arcs, France)
Frequently Asked Questions about Chalet de l'Ours
Which popular attractions are close to Chalet de l'Ours?
Nearby attractions include ESF Les Arcs 2000 (1.1 km), George Browns Wine Bar (0.9 km), and Les Belles Pintes (1.0 km).
What are some of the property amenities at Chalet de l'Ours?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Chalet de l'Ours?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Chalet de l'Ours?
Conveniently located restaurants include Le 2134 Les Arcs, belliou la fumee, and Chez Léontine.
Are there opportunities to exercise at Chalet de l'Ours?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Chalet de l'Ours?
Many travellers enjoy visiting Tour de Rochefort (6.4 km).
Is Chalet de l'Ours accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.