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Hilton Garden Inn Umhlanga Arch

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1 Ncondo Pl, Umhlanga Ridge, Umhlanga 4319 South Africa
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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US$88
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Free cancellation until 22/02/03
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Traveller (37)
Room & Suite (27)
Videos (1)
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A note from Hilton Garden Inn Umhlanga Arch
Updated 21/12/10

About

#3 of 9 hotels in Umhlanga
Location
Cleanliness
Service
Value
Your base near the beach and KSIA. We’re off N2, less than a mile from Gateway Theatre of Shopping and Umhlanga Beach. Durban is a 20-minute drive, home to Moses Mabhida Stadium, Hollywoodbets Kingsmead Stadium, and Durban ICC. King Shaka International Airport is 20 kilometres from our door. Enjoy dining at our restaurant, the outdoor pool, and the fitness center. WiFi’s on us.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Conference facilities
Banquet room
Internet
Pool / beach towels
Rooftop pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Kid-friendly buffet
Kids' meals
Shuttle bus service
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Refrigerator
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Suites
Family rooms
Good to know
Languages Spoken
English, Afrikaans, Zulu
Hotel links
Special Offer:Book Now and save 25% off
19Reviews0Q+A2Room tips
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Popular mentions
Khwezi1306 wrote a review 15 Jan
Johannesburg, South Africa79 contributions57 helpful votes
Good functional hotel that worked efficiently for family visit, with interconnecting rooms. Disappointed that the swimming pool did not have enough places to sit. The entrance lounge is really great for meeting friends. As in any place, the staff responsiveness to needs is very important, and they were good in this area. Could also work well for a short business visit.
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Date of stay: December 2021Trip type: Travelled with family
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Response from Nikita Richards, Marketing at Hilton Garden Inn Umhlanga Arch
Responded 1 week ago
Dear Khwezi1306 , Thank you for choosing HGI Umhlanga Arch and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Durban ,Umhlanga . Kind Regards, Lovet Robinson General Manager
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LindaHorning wrote a review May 2021
Durban, South Africa162 contributions28 helpful votes
+1
Hotel's Favourite
My daughter spoiled me for Mother’s Day by taking me to the Hilton Garden Inn Umhlanga Arch for a night away. What a treat. This brand new hotel is beautifully appointed and decorated. Duty staff were efficient, professional and warmly welcoming. Duty manager Brian was ultimately hospitable and did everything to ensure our comfort. Although the rooms could be considered compact, clever design means that everything is in place for guests’ comfort. The rooms are superbly decorated and the couch was turned into a very comfortable bed for my seven year old granddaughter. Rooms have mini fridges and a very large flatscreen TV. The bed is SO comfortable and Airconditioning responds to temperature setting so the ideal temperature can be set. The breathtaking views are amazing and the blackout double blinds ensure that morning light only dawns when guests choose to greet the day. The soundproofing in each room means that guests can enjoy a wonderful night’s sleep. I love the abundance of plug points and socket options. The buffet breakfast in the spacious and airy dining room is delicious offering a wide variety of options. Thank you to cheerful chef Petros for my delicious omelette. Mention must be made of strict sanitizing protocols clearly in place throughout the hotel. I felt safe and clearly guests’ well-being and safety are a priority for the hotel. Thank you Hilton Garden Inn Umhlanga Arch.
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Date of stay: May 2021Trip type: Travelled with family
1 Helpful vote
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Response from carmel daniels, Sales at Hilton Garden Inn Umhlanga Arch
Responded 11 May 2021
Dear LindaHorning, Thank you very much for taking the time to review the Hilton Garden Inn Umhlanga Arch. We are thrilled to hear that you enjoyed your stay with us and had an amazing Mothers Day weekend. Your feedback has been passed onto our team. A special thank you for highlighting two of our star team members Brian and Petros. They really appreciate it. We look forward to welcoming you back to the Hilton Garden Inn Umhlanga Arch soon. Kind regards Lovet Robinson General Manager
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Sumayya K wrote a review 02 Jan
6 contributions7 helpful votes
There is no porter to help carry your luggage, we are a family of 7 including a 4 month baby, had to carry our own luggage to the 14th floor, we are booked here for 4 nights, water is complimentary on the first day only and then every 3rd day. All this during covid times,There is no beach towels available so you have to buy your own towels and pay to have it washed so if you traveling you have to be sure to have space to carry towels in your luggage . This is only our first day, would have definitely moved but because of travel ban we could not travel to our preferred destination so we booked here. As this was the only availability. Which i only understand now why there was availability. Breakfast was good tho. The Manager was very rude and not accommodating at all and walked off during our conversation
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Date of stay: January 2022Trip type: Travelled with family
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Response from Nikita Richards, Sales at Hilton Garden Inn Umhlanga Arch
Responded 1 week ago
Dear SumayyaK11 , Greetings from HGI Umhlanga Arch . I am sorry to read that our services and facilities were not up to your satisfaction and I would like to apologize for any inconvenience this has caused you. Please note the hotel does not offer porter services . With the help of our guests we can improve our future services and facilities. We hope to welcome you back in the near future . Kind Regards, Lovet Robinson General Manager
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Prasad_Siriwardena wrote a review Nov 2021
Nairobi, Kenya300 contributions28 helpful votes
Good location close to restaurant and malls. Rooms are good and comfortable. Staff are friendly and helpful. Foods are average and need improvements Good for business visits and corporate functions etc. Good ambiance and housekeeping is good
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Date of stay: November 2021Trip type: Travelled on business
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Response from Nikita Richards, Sales at Hilton Garden Inn Umhlanga Arch
Responded 1 week ago
Dear Prasad_Siriwardena , Greetings from HGI Umhlanga Arch . Thank you for taking the time to share a review . We are pleased to hear that you had an enjoyable stay . Hope to welcome you back in the near future . Kind Regards Lovet Robinson General Manager
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Koena1978 wrote a review Nov 2021
Midrand, South Africa1 contribution
The place is absolutely awesome. It has modern touch, so classy. I would recommend this place to anyone looking for accommodation in Durban. The staff was great and from what I observed all guests were happy and seemed to enjoy being there👏🏼👏🏼👏🏼
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Nikita Richards, Sales at Hilton Garden Inn Umhlanga Arch
Responded 1 week ago
Dear Koena1978 , Greetings from HGI Umhlanga Arch Thank you for taking the time to share a review . We are so pleased to hear that you had an awesome stay . Hope to welcome you back in the future . Kind Regards Lovet Robinson General Manager
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LOCATION
South AfricaKwaZulu-NatalUmhlanga
NUMBER OF ROOMS
203
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Frequently Asked Questions about Hilton Garden Inn Umhlanga Arch
Which popular attractions are close to Hilton Garden Inn Umhlanga Arch?
Nearby attractions include Mindgame Escape (1.2 km), Gateway Theatre of Shopping (0.6 km), and Natal Shark Board (1.1 km).
What are some of the property amenities at Hilton Garden Inn Umhlanga Arch?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hilton Garden Inn Umhlanga Arch?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Umhlanga Arch?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Garden Inn Umhlanga Arch?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hilton Garden Inn Umhlanga Arch?
Conveniently located restaurants include Little Havana, Olive & Oil, and Fish.
Are there opportunities to exercise at Hilton Garden Inn Umhlanga Arch?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hilton Garden Inn Umhlanga Arch have an airport shuttle?
Yes, Hilton Garden Inn Umhlanga Arch offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Garden Inn Umhlanga Arch have airport transportation?
Yes, Hilton Garden Inn Umhlanga Arch offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Umhlanga Arch?
Yes, laundry service and self serve laundry are offered to guests.