TOWN LODGE UMHLANGA - Now R 637 (Was R̶ ̶9̶7̶2̶) - UPDATED 2022 Hotel Reviews & Price Comparison (South Africa)

Travel safe during COVID-19

What you can expect during your stay

All linens sanitised in high-temperature wash
Face masks required for guests in public areas
Face masks required for staff in public areas
Floors marked for social distancing
Hand sanitiser available to guests & staff
Regularly sanitised high-traffic areas

Updated 20/06/26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

A note from Town Lodge Umhlanga

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About

4,5

Excellent

8 reviews

#4 of 9 in Umhlanga

Location

Cleanliness

Service

Value

This hotel is a place where people stay, meet and relax. Notable features across the hotel's 4 floors include two boardrooms, restaurant, swimming pool and parking bays for 110 cars. Town Lodge Umhlanga is within close proximity to the beach, Gateway Theatre of Shopping and Durban, and a 15-minute drive from King Shaka International Airport.

Property amenities

Free parking

Free High Speed Internet (WiFi)

Wifi

Pool

Bar / lounge

Restaurant

Beach

Airport transportation

Good to know

HOTEL CLASS

Location

Full view

53Somewhat walkable

Grade: 53 out of 100

77Restaurantswithin 1 km

9Attractionswithin 1 km

Contact

Corner of Umhlanga Ridge Boulevard & Meridian Drive, Umhlanga 4319 South Africa

Getting there

King Shaka Intl Airport13 kmSee all flights

Pietermaritzburg Airport65 kmSee all flights

Car HireSee all Umhlanga car hire

Nearby restaurants

Old Town Italy Umhlanga

Nearby attractions

Gateway Theatre of Shopping

Wanderlust Collectables

2 reviews

3 minSpeciality & Gift Shops

See all nearby attractions

8Reviews2Q+A1Room tip

Reviews

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Bruce B wrote a review Apr 2022

1 contribution

Fully satisfied

Good, clean facility with handy parking. Efficient fridndly service. Well priced restaurant. Good TV reception, but could do with other than soccer sport channels. Double small - queen size would be better

Date of stay: April 2022Trip type: Travelled

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Response from Public Relations Manager, Marketing at Town Lodge Umhlanga

Responded 2 weeks ago

Thank you for choosing one of our hotels as you spend quality and memorable time with your loved ones. We are delighted to hear your appraisal of our friendly staff and hotel facilities. We look forward to welcoming you again soon!

Jean-Prieure Martin Nel wrote a review Dec 2021

1 contribution1 helpful vote

Everything just seems to work smoothly

I appreciate their eagerness to help me with anything, and the hotels are of a supreme standard, while also remaining on the more affordable side in relative terms. At least this is my experience in Town Lodge, Umhlanga, KZN!

Date of stay: December 2021Trip type: Travelled

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Response from Public Relations Manager, Marketing at Town Lodge Umhlanga

Responded 19 Dec 2021

Thank you for choosing one of our hotels as you spend quality and memorable time with your loved ones. We are delighted to hear your appraisal of our friendly staff and hotel facilities. We look forward to welcoming you again soon!

Salma Murchie wrote a review Feb 2021

2 contributions

Review

This past weekend was absolutely lovely ! Great location , central & great views ! Let’s talk about the bedrooms , I absolutely loved every detail of it ! From the bathroom , to the soft sheets aswell as the air conditioning! I also received Valentine gifts from the team ! The breakfast was good! Could do with more options (halaal). These weren’t even the greatest things about the hotel. The entire aesthetic of the hotel was just PERFECT! I absolutely loved it ! My words fail to express how perfect it is. But something other then perfect that made hugged my heart was the Staff! From the hotel manager who actually served me coffee! To the receptionist whose name was Patience , she definitely lives up to her name ! I probably asked her a million questions and she quite helpful! To the security guard that did my covid-19 screening (protocol). As well as the house keeping department! If there was anything that made happier then the hotel itself this weekend it was definitely the staff! The love , care and time they give to the hotel is surreal. I definitely would recommend this place to others ! I also hope the staff get a raise 😌😘😉 Thank you for having us ! 🤍…

Date of stay: February 2021Trip type: Travelled

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Response from Public Relations Manager, Marketing at Town Lodge Umhlanga

Responded 15 Feb 2021

Thank you for staying with us. We are so pleased to hear you sing praises of our helpful and friendly staff, our breakfast offerings and hotel facilities. Our hearing of these things coming together for your enjoyment is what drives us to continue to do our best. We will be sure that your compliments get back to our staff. We look forward to welcoming you back soon.

Francois V wrote a review Jan 2021

2 contributions1 helpful vote

Very helpful staff

Slightly on the outskirts of Umhlanga, although close to Gateway Mall, good value if you are looking for a reliable room. I just want to salute the manager, Lizelle Henze, regarding her professional approach to a problem I raised. In the end, it had nothing to do with the hotel, but she did a full investigation and got to me comprehensively. I travel a great deal for work, and I have rarely seen such follow up.

Date of stay: December 2020

Value

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Response from Public Relations Manager, Marketing at Town Lodge Umhlanga

Responded 25 Jan 2021

We are so pleased to read such a review! Thank you for staying with us and commending our staff for their great efforts to give you a comfortable stay, meeting all your requirements and needs. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.

JPadman wrote a review Dec 2020

Johannesburg, South Africa33 contributions61 helpful votes

Functional, Safe but spoiled by poor service and standards

Arrived late evening to be checked into a dirty room. They highlight and strongly publicize their rigid Covid cleaning procedures including the sanitation of the rooms but check me into a very dirty room. I was then given a clean room. Location is ideal, off the main highway, close to most malls and offices. Excellent parking facilities. Hotel in general is clean in all public areas. Housekeeping is poor- they arrive in the morning and have such loud conversations in the corridors that they wake you up. Then they didn’t replenish amenities in the room during my stay. Limited pizza menu, poor quality, at the bar otherwise a delivery service is available. I ordered Asian cuisine for dinner on one night, was told delivery would be 1 hour, and the pricing was exorbitant. Quality of the food was average if not poor. Certainly not value for money. Plenty of cheaper options within a 2kms radius of the hotel and better quality. Room does not have a bar fridge , WiFi speed is truly average for a business market focused hotel, bed is comfortable, shower is excellent and all rooms have a small balcony. My biggest criticism during these times is the lack of enough sanitiser stands in the public areas. The wrong way to save costs. I would not stay there whilst Covid continues to be a concern.…

Date of stay: December 2020Trip type: Travelled

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Response from CLHG Marketing, Marketing at Town Lodge Umhlanga

Responded 04 Jan 2021

Thank you for choosing Town Lodge Umhlanga and for taking the time to review your stay. We are very sorry for the various challenges you faced during your time with us, and our hotel general manager has addressed all of the issues you raised with her team, and followed up with you, to ensure we do better. We clearly dropped the ball and wish to assure you that your feedback has been taken seriously. Our pizza menu has five different options available, as a value added extra for guests – we are sorry that you were unable to find one to your liking. Also, the prices charged by outside restaurants servicing our hotel are unfortunately out of our control. We appreciate your kind words regarding our convenient location, parking facilities and overall cleanliness. City Lodge Hotel Group has internationally-recognised Covid-19 hygiene protocols in place, and we will be sure these are more visible in future. Please accept our sincere apologies that you didn’t experience our usual high standard of service excellence. We hope you will return so that we may redeem ourselves.

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