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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 20/09/24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Abama
Updated 20/09/24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 8 in Guia de Isora
Location
Cleanliness
Service
Value
A landmark destination, and pioneering in its contemporary luxury heritage on the Canary Island of Tenerife, The Ritz-Carlton, Abama champions Tenerife-lux from its iconic style and architecture, premium accommodation, first-class facilities to experiential luxury curated throughout the guest experience. Located in Guia de Isora, a peaceful gem of a destination on the South West coast of Tenerife, this exclusive five-star resort is operated by The Ritz-Carlton Hotel Company L.L.C., and exists in a stunning ‘finca’ setting of natural beauty, surrounded by lush and vibrant vegetation, volcanic landscapes and panoramic views of the Atlantic Ocean. Designed by Melvin Villarroel and with romantic Moorish references to an Arab citadel, the resort includes seven swimming pools, access to a secluded beach, waterfalls and exuberant subtropical vegetation, composed of 90,000 trees with 300 different species of palms and shrubs. The timeless retreat provides a wide choice of accommodation, all with The Ritz-Carlton seal. Guests staying in the new Villa Club will be treated to an exclusive and bespoke service in the luxuriously appointed rooms and suites, nestled amongst the lush tropical garden with access to a semi-private pool. An entire lane of villas is reserved exclusively for adults, where guests can truly enjoy a relaxing stay. Bespoke family villas include interconnecting deluxe rooms and one- bedroom suites, ideal for large family groups to stay together while enjoying an exclusive menu of amenities. A perfectly pampering spa of 2,500 m2 offers an indulgent menu using Espa, Spanish brand Sepai, and native island ingredients. The Ritz-Carlton, Abama is also home to enviable facilities including Ritz Kids – an immersive children's club with a programme designed by the renowned Oceanographer, Jean- Michel Cousteau. A gourmet paradise and a culinary journey, restaurants include El Mirador by Cesar Gonzalez, Beach Club, Txoko by Martin Berasategui and Kabuki, which has been awarded a Michelin star. Guests also enjoy close access to the Dave Thomas-designed championship golf course and Academy, one of the most challenging 18-hole golf courses in Spain, as well as seven tennis courts and four paddle tennis courts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Valet parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Game room
Golf course
Hiking
Tennis court
Aerobics
Water park offsite
Video game console
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English, French, Russian, Spanish and 5 more
Location
Full view
49Car recommended
Grade: 49 out of 100
11Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
Calle María Zambrano 2, Carretera General, TF-47, Km 9, 38687, Guia de Isora, Tenerife Spain
Name/address in local language
Getting there
Car HireSee all Guia de Isora car hire
3587Reviews200Q+A100Room tips
Reviews
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Popular mentions
+1
Another wonderful visit. The first few days we received less of a level of service to the standard we have come to expect but this was due to running at full capacity straight after new year! After the crowds died down we continued our holiday by upgrading to the villa suite where we had access to another more secluded pool area and had wonderful service. Not to mention we also had a golf buggy for use getting about. Food for a half board hotel is really something special. Pay the extra to visit the Japanese restaurant it’s a gastronomic experience. We didn’t eat at MB (the 2*) restaurant this time as we couldn’t get in but all the a la carte restaurants are wonderful. The beach sun beds were impossibly o get at the beginning of the week as was getting into the beach restaurant - best to get down there early when the hotel is busy and put your name down at the restaurant mid morning for a lunch spot. We will be back but I would say for £1000 a night regardless of how busy the service should remain constant.…
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Date of stay: January 2022Trip type: Travelled
Helpful
This was my first time at the Ritz and we were there to celebrate my husbands birthday. I had been in touch with the staff before our trip and they kindly arranged a cake and some wine along with balloons and individual messages from staff. We thought this was so lovely and personalised. I am a bonvoy member, so being Gold status we got an upgrade the following day, however I did have to chase this. Once we were upgraded, it made my husbands day, he got the golf cart which he found rather special, as did I, as it saved me walking to dinner in the evenings. The 1st room standard was fine, except for the bath plug didn’t work. The grounds were really special and very well maintained. Dinner in MB was fantastic, along with the little cake they provided. We personally found Verona a little underwhelming food wise, although the location and service was fantastic. Big thank you to Gabriel from the ambassador team who executed all tasks given to him with such expertise and speed. We would definitely return, and it’s not often we say that as we like to experience new places. …
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Date of stay: May 2022
Helpful
We visited as a family of four, I was slightly apprehensive about the hotel as it looked like it was in the middle of nowhere but we had a fantastic holiday and with the beach it really made the holiday, we tried a few of the restaurants but the children loved the Italian the best, the service was fantastic and Diana was just so friendly. During the holiday we wanted some time just me and my wife so after a recommendation from the hotel we had a nanny from Great British nannies, honestly from start to finish the service was amazing and the children had so much fun with the nanny, it was the best thing we did.
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Date of stay: April 2022Trip type: Travelled
Helpful
+1
Absolutely amazing trip to Tenerife, in the Canary Islands. The Ritz Carlton is beyond words. The service and the accommodations are impeccable and the Ritz is so recommended. We spent the week at the Infinity Pool and Giscar was so helpful and gracious. He made our pool experience so much more than we could have expected. The beach is also so much fun. Not to be missed. We had dinners at Verona, which were great, but also ventured out of the hotel to get a taste of local Canarian food. The entire experience was incredible and we cannot wait to return!!
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Date of stay: May 2022Trip type: Travelled
Helpful
ITV has taken me a long time to write this review…but as we look to book for our annual trip to Tenerife, we are now searching for alternatives after such a disappointing experience last Oct. Whilst we appreciate the challenges Covid presented with staff and managing costs the atmosphere, rules, service and quality of the experience was much diminished from previous years. But the prices have not. As other reviews have noted be aware that you must book the adult only villa if you wish to go to the infinity adult pool. We normally enjoy being in the hotel with the buzz of the bar, whilst using adult only pool. The adult only option in the Citadel was falling to bits and is tucked away. Not pleasant. The restaurants were challenging to book into, and when we there the service was average at best. The menu options at the beach restaurant were reduced (but we still loved it). The little train to the beach was not functioning. It wasn’t all bad, the breakfast at Mirador was great, the beach is clean and beautiful and some of the staff still have a degree of charm and desire to put the customer first. But something has fundamentally changed - perhaps management are more focused on costs and maintaining these new rules of who can go where and when…but it felt their priorities were not about customers first. So we look for an alternative…..all suggestions welcome!!!…
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Date of stay: October 2021Trip type: Travelled
Room Tip: Hotel can only use busy main pool - rammed with kids - so book villas if you want more chill....
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Helpful
Response from The Ritz Carlton Abama, Other at The Ritz-Carlton, Abama
Responded 2 weeks ago
Dear Mr. Pete F., First of all I would like to thank you for having chosen The Ritz-Carlton, Abama once more for your stay on Tenerife, and for having shared your honest opinion with us. We are truly sorry we have fallen short of your expectations and we must apologize for the reported circumstances. I will be sharing your comments with all the involved departments as a learning lesson and in order to implement the necessary changes to avoid such situations from happening in the future. As you know, the Ladies & Gentlemen of The Ritz-Carlton, Abama strive to provide the highest level of excellence in service and guest care, and it saddens us to hear we have failed you during this last stay with us. We will be sharing your feedback with each of the involved departments as a learning lesson, and with the intention of making the necessary changes to prevent such situations from happening in the future. These last months, different changes have been implemented to improve the experience of our guests and to allow better selection of the services and benefits different guests wish to enjoy. Previously we only had one street in Villas which provided additional services like snacks and drinks served at the pool. After very high demand, these additional benefits and services have been extended to all pools in the Villas including the Infinity – adults-only – pool. Room rates in the Villas area of the resort have therefore risen to respond to the extra costs of these additional benefits which now even include a Villa Club area within El Mirador restaurant. At the same time, room rates in the Citadel remain a reflection of the services and benefits a guest can enjoy in the Citadel area of the hotel. This is now the main reason why the Infinity pool is restricted only to Villas guests, who are paying for the additional offered services and benefits. We are also very thankful for the positive remarks about Mirador Breakfast, the beach and staff that will also be share with the Ladies & Gentlemen. We would be very grateful if you could provide us with a new opportunity to demonstrate the type of service we aim to offer and which we understand you deserve whilst being our guest. Should you allow us this new opportunity, please contact me directly at Guillermo.trujillo@Ritzcarlton. Com and I will personally make sure every detail of your next stay matches your expectations from The Ritz-Carlton. In the meantime I remain entirely at your disposal should you have any inquiry. Sincerely, Guillermo Trujillo Front Desk Supervisor
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PRICE RANGE
US$345 - US$462 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
abama hotel tenerife, abama tenerife
FORMERLY KNOWN AS
The Ritz-Carlton Abama
LOCATION
SpainCanary IslandsTenerifeGuia de Isora
NUMBER OF ROOMS
459
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Claim Your Listing Frequently Asked Questions about The Ritz-Carlton, Abama
Which popular attractions are close to The Ritz-Carlton, Abama?
Nearby attractions include Playa de Abama (0.5 km) and Abama Golf (0.7 km).
What are some of the property amenities at The Ritz-Carlton, Abama?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Abama?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Abama?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton, Abama?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Abama?
Conveniently located restaurants include Abama Kabuki, M.B Restaurant, and Restaurante Melvin.
Are there opportunities to exercise at The Ritz-Carlton, Abama?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Ritz-Carlton, Abama have airport transportation?
Yes, The Ritz-Carlton, Abama offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Abama?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Abama offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Ritz-Carlton, Abama?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.