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URH Palacio de Oriol hotel

Etorbidea Cristobal de Murrieta 27, 48980 Santurtzi Spain
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Traveller (469)
Panoramas (10)
Dining (100)


#1 of 2 hotels in Santurtzi
Located in a charming historic building from the 20th century, URH Palacio de Oriol is an elegant 4 star hotel. In Santurtzi (15km from Bilbao), a unique hotel, with great views over El Abra Bay. The building, converted into a hotel in 2003, maintains the allure of the old days, and holds an impressive open-air terrace, plus the old chapel. URH runs the hotel since May 2014. Strategic location: Portugalete is just 1km away, beach 2km, Getxo 5km, Bilbao 15km, airport 23km. Subway to Bilbao or Plencia, Peñota Station, 500m. URH Palacio de Oriol counts with the most amazing terrace, bar, and El Palacio restaurant. Basque gastronomy with a modern touch, km0 and local products which guarantee a healthy food offer. Free wifi, private parking, TV in the bar, and clear meeting rooms from 40-500m2, all exterior with natural light and good views... the right place for your events. Come and visit us. What are you waiting for?.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
24-hour front desk
Car park
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Soundproof rooms
Air conditioning
Private balcony
Room service
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Good to know
Great View
Languages Spoken
English, French, Spanish


Full view
81Good for walkers
Grade: 81 out of 100
114Restaurantswithin 1 km
31Attractionswithin 1 km
635Reviews14Q+A20Room tips
Traveller rating
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Popular mentions
490George70 wrote a review Oct 2020
Portsmouth, United Kingdom29 contributions10 helpful votes
The Hotel was obviously 'grand' in former years but with COVID 19 restrictions the management of this Hotel have really lost interest. On arrival (after an 9 hour drive) the Hotel could not offer a cup of tea or a bottle of water. Other than a limited breakfast the Hotel offered nothing (not even a Bar). The room was badly lit and not clean. I have stayed in better Hostels and at 160 Euros a night plus 15 Euros to park the car it is a rip off! The only thing going for this Hotel is easy the access to the Ferry Terminal
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Date of stay: October 2020
HawthorneLuz wrote a review Mar 2020
Holmfirth, United Kingdom78 contributions22 helpful votes
Fabulous looking Hotel , great location for an overnight stay whilst waiting for the ferry . To be honest the hotel is in need of paint , everywhere is looking shabby. We had the three course menu & €19 ... shall we just say it was ok ! The waiters just wanted you in and and out , not much customer service! Don’t bother with Breakfast ... Overall location to the ferry sold the Hotel and I’m sure they get lots of return customers... on that basis
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Date of stay: March 2020Trip type: Travelled as a couple
Terry D wrote a review Jul 2019
Birmingham, United Kingdom232 contributions133 helpful votes
I researched the area well and URH came out on top, mainly for easy access to the early morning ferry and secure parking. I did have concern about the train noise, but chose to risk it. Overall this was a good decision (for us). The area around the hotel is pleasant with a number of restaurants and a nice walk along the promenade alongside the harbour. First hurdle was parking. Although the website implies secure parking is available (at 15 Euro a night) on booking it was disappointing to see this could not be pre-booked or guaranteed. However there were a number of spaces and although parking is tight we had no problems (we have a very big car). Check in was good and the guy was very helpful. We were upgraded to a superior room (great). We asked about train noise and was assured we would have no problem as we were on level 7 and not the lower levels. The room was very small for a superior room as was the bed and bathroom. But clean and adequate and within the original and stylish old building. However the trains were still very noisy. Although the local trains stop at around 1130 heavy freight trains from the port seem to run through the night. Breakfast was fine. So why a tale of two hotels? This becomes obvious when you go down to the train station and look back at the hotel. The old elegant building sits on top of a large (and rather ugly) podium which is right adjacent to the rail track (see photo). We met someone who stayed in one of those rooms and they had little sleep. I guess if you are in one of the rooms shown in the hotels photos (the front of the hotel, which are on the opposite side to the railway) you're fine. Otherwise.............. As it was we used earplugs and were OK. Would we stay there again? Only if we could avoid the podium levels!! Checkout was less smooth the guy seemed confused and tried to overcharge us.
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Date of stay: July 2019
Trip type: Travelled as a couple
Room Tip: Avoid the lower levels
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FelimG wrote a review Jun 2019
Toronto, Canada5 contributions9 helpful votes
We were late in booking our hotel for our stay in Basque country. Hoped to stay closer to Bilbao but ended up in Santurtzi at the URH. From the street it looks like an old grand house. Only when you are on your way to your room do you notice that it is much bigger than it seems and when viewed from the back you can see that it has been added on to. A bit noisy with the train. Rooms smelled a bit musty. Our first room did not have a safe so they moved us. No coffee maker in room and the one in the lobby was not complimentary. Parking was 15 Euro per night which I thought was a bit steep.
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Date of stay: June 2019
Sleep Quality
Trip type: Travelled solo
1 Helpful vote
Koldo K wrote a review May 2019
Madrid, Spain2066 contributions196 helpful votes
Hello A while ago I was staying in this palace hotel. The most beautiful thing is its external structure, and the attention of the staff. Ideal for wedding celebrations. The worst thing is the noise of the suburban trains and merchandise that pass through the area of ​​the rooms that have sea views, although to be honest, they have a very good isolation condition against noise. Maybe I appreciate lack of personnel, but the attention of it is very good. The staff has a "wristwatch attendant" that tells them where they are that there is a customer who wants to take something .. I do not know, I think little attention to the client who does not have to wait to be served. The views are good, quiet rooms, large bed and dock commode, If it catches the attention, that to be a 4 *, it does not have the posters to take care of the "environment" As I have learned, the transportation of merchandise will multiply by 2 by 2020, since the Port of Bilbao project (although it is in Santurtzi) belonging to the Basque Government, plans to expand its container capacity and traffic and passengers Recommended, but at a fair price .. on their page sometimes they do not offer the best price. Best regards
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Date of stay: February 2019
Sleep Quality
Trip type: Travelled on business
Room Tip: mejor habitacion que no de a las vias del tren
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US$73 - US$147 (Based on Average Rates for a Standard Room)
nh hotels santurtzi, nh hotel santurtzi
NH Palacio de Oriol
SpainBasque CountryProvince of VizcayaSanturtzi
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Frequently Asked Questions about URH Palacio de Oriol hotel
Which popular attractions are close to URH Palacio de Oriol hotel?
Nearby attractions include The Legend Escape Room (1.1 km), Hora Limite Escape Room (1.0 km), and Puente Colgante Vizcaya (0.7 km).
What are some of the property amenities at URH Palacio de Oriol hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at URH Palacio de Oriol hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at URH Palacio de Oriol hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at URH Palacio de Oriol hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to URH Palacio de Oriol hotel?
Conveniently located restaurants include Willows, Jai Alai, and Pulcinella.
Are any cleaning services offered at URH Palacio de Oriol hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does URH Palacio de Oriol hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at URH Palacio de Oriol hotel?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to URH Palacio de Oriol hotel?
Many travellers enjoy visiting Torre de Salazar (0.9 km).