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Mercer Casa Torner I Guell

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Rambla de Sant Francesc, 26, 08720 Vilafranca del Penedes Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (58)
Room & Suite (8)
Dining (5)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/08/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/08/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 5 hotels in Vilafranca del Penedes
Location
Cleanliness
Service
Value

Mercer Hotels Casa Torner i Guell is an excellent choice for travellers visiting Vilafranca del Penedes, offering many helpful amenities designed to enhance your stay.

Guest rooms offer amenities such as air conditioning, and guests can go online with free wifi offered by the hotel.

The property also boasts breakfast, to help make your stay more enjoyable.

When you’re feeling hungry, be sure to check out Restaurant Cafeteria Casino Vilafranca, which is a cafe that is popular with locals and out-of-towners alike.

Plus, during your trip, don't forget to check out The Penedes from its highest bell tower: Basilica of Santa Maria (0.2 mi), a popular attraction that is within walking distance of Mercer Hotels Casa Torner i Guell.

Enjoy your stay in Vilafranca del Penedes!

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Property amenities
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Airport transportation
Non-smoking hotel
Laundry service
Self-serve laundry
Breakfast available
Breakfast buffet
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
129Reviews1Q+A14Room tips
Traveller rating
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Stephen B wrote a review Oct 2019
Rochester, NY58 contributions14 helpful votes
We arrived in mid-afternoon to a vacant entrance area. I did not have my reservation number readily accessible to me on this rainy afternoon, but check-in using a credit card and last name was supposedly available. Available unless, of course, your credit card was issued in the U.S. where banks do not provide "Secret Numbers". Fortunately two tourists from the U.K. were also staying here and they eventually returned to the hotel and let us in to the lobby and out of the rain. We were "locked out" of a reserved (and previously paid for) room for more than 45 minutes. Take this under advisement.... There is an "emergency" telephone number provided (legible -- with effort -- from outside the hotel) on a desk placard. That number takes you to a person in Barcelona who says he will "contact the responsible parties" -- but who does not apparently (according to the "surprised" employee who eventually discovers us in the lobby). We find the room safe locked in the open position, lighting to be terrible, the sink stopper having been "repaired" by an amateur (I removed it to allow drainage), the air conditioning turned off at the "main", and the shower to be a total mystery (the large knob on the far right controls water temp, the small knob to its left the water flow to the hand-held, the small knob to the right the overhead). There is plenty of hot water, the shower area could host a small dinner party, but there is no desk area or small table available. The bed, however, is very comfortable.
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Date of stay: September 2019
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Response from casatorner, Director de Relaciones con Clientes at Mercer Casa Torner I Guell
Responded 28 Oct 2019
Dear Customer, First of all, we apologize for your long wait and your registration problems. As for the other inconveniences he encountered during his stay, each of them was explained in detail in due course. Our intention is that customers enjoy their stay to the fullest and leave with a good experience of our hotel. We are sorry that this was not your case, but we hope that if you come back here sometime, you can give us another chance. Thank you for your opinion and best regards.
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John W wrote a review Dec 2018
Douglas, United Kingdom1807 contributions451 helpful votes
Pre Christmas stop over. Old building beautifully restored and converted with ultra modern design. Amazing beds and bathrooms. But auto check in, closed bar and restaurant, doors too narrow for my wheelchair, a lighting system that needs a PhD, flaky WiFi. However it’s very convenient in town centre.
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Date of stay: December 2018Trip type: Travelled as a couple
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Response from casatorner, Director de Relaciones con Clientes at Mercer Casa Torner I Guell
Responded 29 Dec 2018
Dear Mr. John, Thank you very much for your good review of our Mercer Casa Torner i Güell Hotel. We regret not being 100% fit for people with reduced mobility and we are apologize for the inconveniences that we have been able to cause for it. We hope to see you soon again. Best regards.
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Hobbesin wrote a review Oct 2018
San Francisco, CA15 contributions31 helpful votes
We suddenly found two free days and decided to visit Cava country, this hotel was a perfect place to stay while we walked and biked around the area visiting wineries and tasting the regional wines, including Cava. The hotel is nice, clean and our stay was without any of the issues others warned of: plenty of hot water and we were exhausted so lighting was more than adequate. I would skip the breakfast, the hotel is centrally located and there are plenty of options for food. It's not a five star hotel hence the four stars but it's a great value and place to stay, we will stay again.
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Date of stay: October 2018Trip type: Travelled as a couple
2 Helpful votes
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Response from casatorner, Director de Recepción at Mercer Casa Torner I Guell
Responded 18 Oct 2018
Dear Guest, Thank you so much for taking a moment to review your stay in our Mercer Casa Torner i Güell Hotel. We hope you enjoyed your stay as you say and we are looking forward to see you again in the future. All our best regards.
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momobulco wrote a review Sep 2018
France39 contributions18 helpful votes
Well situated in the center of the city with a view over a beautiful square. 1900th century architecture outside. Pleasant staff and close to many restaurants. Room with air condition. A bit expensive for what it is and the breakfast was very, very expensive (15€/ person) and really not worth the money it was honestly very poor with not much choice. No hotel parking. Room decoration was modern but cold style.
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Date of stay: July 2018Trip type: Travelled as a couple
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Mudhit G wrote a review Jun 2018
Mumbai, India3035 contributions747 helpful votes
+1
I have travelled around the World but never been to a 4 star Hotel that has a self check in. It's so impersonal this Hotel with hardly any Human contact. Nobody is in the Hotel for 24 hours. Wonder what would happen if there was an emergency. Otherwise the rooms are neat and clean.
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Date of stay: June 2018Trip type: Travelled on business
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PRICE RANGE
US$90 - US$154 (Based on Average Rates for a Standard Room)
LOCATION
SpainCataloniaProvince of BarcelonaVilafranca del Penedes
NUMBER OF ROOMS
17
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Frequently Asked Questions about Mercer Casa Torner I Guell
Which popular attractions are close to Mercer Casa Torner I Guell?
Nearby attractions include VINSEUM (0.3 km), The Penedes from its highest bell tower: Basilica of Santa Maria (0.3 km), and Xerigots (0.4 km).
What are some of the property amenities at Mercer Casa Torner I Guell?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Mercer Casa Torner I Guell?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Mercer Casa Torner I Guell?
Conveniently located restaurants include Restaurante "La Martina", Cal Ton, and El Cigro d'Or.
Does Mercer Casa Torner I Guell have an airport shuttle?
Yes, Mercer Casa Torner I Guell offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Mercer Casa Torner I Guell located near the city centre?
Yes, it is 0.07 km away from the centre of Vilafranca del Penedes.
Are any cleaning services offered at Mercer Casa Torner I Guell?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Mercer Casa Torner I Guell?
Many travellers enjoy visiting Museu del Cau Ferrat (15.4 km), Plaza de la Vila (13.5 km), and Torre Blava - Espai Guinovart (14.6 km).
Is Mercer Casa Torner I Guell accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.