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Feathers Lodge Boutique Hotel

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Traveller (81)
Room & Suite (27)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Feathers Lodge was designed and built in 1998 as a boutique hotel with conference facility and has been operating successfully ever since, earning many awards and recommendations in the process.Our managers are highly experienced hosts who will make every effort to make your stay fruitful, serene and slightly addictive!Each individually decorated room is air-conditioned and has mountain or pool views. It comes equipped with a flat-screen satellite TV,aircon,tea-and-coffee-making facilities and FREE UNCAPPED Wi-fi.Breakfast is served daily and other meals are available on request. The room service menu offers light meals and traditional South African cuisine.The Tygervalley Shopping Centre is a 5-minute drive from Feathers and the Durbanville Golf Club is 6.7 km away. For sports enthusiasts, the Belville Sports Stadium is a 20-minute drive from the property.The Cape Town International Airport is 24 km away.Free private parking is available.Let us be your home away from home!
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Airport Transportation
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Residential Neighbourhood
Mid-range
HOTEL CLASS
Hotel links
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251Reviews
121Photos
1Q+A
61Room tips
Traveller rating
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  • 3
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Popular mentions
What an awesome experience, wonderful location, friendliness of ALL staff members, excellent service and even better food :) If you enjoy to go for a morning stroll or run, this is very relaxing, very safe with beautiful surroundings. I would recommend this to all!!! Well
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Well located, comfortable room The major problem was related to noise: as all rooms are extremely close to each other and open towards an interior garden one can hear from the room, closed doors a lot of noise: people talking on the phone, talking to each other, staff calling
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Response from Aneen P, General Manager at Feathers Lodge Boutique Hotel
Responded 6 days ago
Dear DanielasQ598OKP, Thank you for your honest and much valued feedback - we sincerely appreciate this as we firmly believe that direct feedback is the best way to improve our product and service. We have discussed your feedback with all department heads as well as the owners of the hotel and we take this very seriously. I would like to give you the following feedback: I am very happy that the room that we upgraded you to after the initial noise complaint was comfortable and to your liking. Unfortunately with moving you from a 1st floor to a ground floor room, this lead to the smoking complaint. Our Bedouin tent area is strictly non-smoking, however we have realized that some guests do not abide by these rules. We do have a designated smoking area and are now installing large non-smoking signs under the tent. Managers are now more vigilant to handle these situations accordingly. We do offer 2 very private rooms that are situated off the main building in a very quiet area - perhaps these rooms can be considered for your next stay. Management has addressed the team to be a bit more attentive to guests needs and to address each other in a softer tone when working close to the rooms. We serve a hearty full breakfast including a continental buffet and an a la carte hot breakfast menu which includes cinnamon & honey oats or dark chocolate shavings. The price is also inclusive of bottomless filter coffee and teas and selection of fresh fruit juices. Another offering is our breakfast or lunch pack @ R 75. I would like to sincerely apologize for the inconvenience you experienced during your stay at Feathers, this is certainly not the memory that we want you to have of us. Our motto is "Live Light, Share the Light, be the Light, Travel Light" and it is of utmost importance to us that our guests experience this from the initial enquiry, to making the reservation, checking in, during their stay, check out and return visits. Our management team is always on the floor and the General Manager and Brand Ambassador are both available to address concerns and make sure that your stay is a pleasant one. I hope that you find our solutions satisfactory, if we were made aware of the smoking and breakfast complaints, we would have loved to sort these out during your stay as well. We look forward to welcoming you back to Feathers to experience changes implemented brought on after your feedback. Yours in Hospitality,
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I always enjoy going to Feather's as I often travel alone and as a female feel very safe there!The quiet of the area as well as the wonderful reception I receive when I arrive makes me feel at home!Lovely room with a view if I wish and always clean and pleasant to sleep over!The
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Review collected in partnership with this hotel
Response from FeathersL, Manager at Feathers Lodge Boutique Hotel
Responded 1 week ago
Good Evening, WOW!!! Thank you for taking the time to write such a VALUABLE and AMAZING review!!! It is always so rewarding for the Feathers Team to receive such great feedback, this just confirms that we are making travel light. We are pleased that you feel Safe at Feathers, enjoy the surroundings, coffee, bottled water, and the hospitality from our staff. It is very important for us to make our clients feel at home and comfortable. We can't wait to welcome you back home and always to offer you a little bit more than expected!!! Have a beautiful evening. Warm Feathers Regards Maryka Potgieter Accommodation Manager
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To be able to offer a customer more than they expect takes some doing. Most accommodating staff ready to cater to your every need. Friendly and very professional Team. We highly recommend Feathers Lodge Hotel.
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Response from FeathersL, Front Office Manager at Feathers Lodge Boutique Hotel
Responded 4 weeks ago
Dear Beestylebar, I would like to take the opportunity to thank you for reviewing us on Tripadvisor! I cannot wait to share your experience with the rest of the team. The Feathers Team always go the extra mile for our clients, as we see all our guests as being part of our family. We will always go out of our way to create that "home away from home" feeling and positive reviews like this, shows that we are on the right track. We are very happy that you had such a good experience at our Hotel and we cannot wait to welcome you back on your next visit. Have a beautiful weekend. Warm Feathers Regards, Nadia Smit / Front Desk Manager
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What a beautiful venue. Staff were so attentive and made sure all our requirements were met. Highly recommended for anyone looking for accommodation, conferencing facilities or even just a venue for a late afternoon sundowner. Will definitely be back. Also a special thank you
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Response from FeathersL, Front Office Manager at Feathers Lodge Boutique Hotel
Responded 4 weeks ago
Dear Leigh-Ann, Oh WOW!!! Thank you so much for taking the time to write us such a beautiful review. We are so pleased that we could meet all your requirements. Our passionate team, including Crystal, always strive to create a warm and heartfelt atmosphere. Attention to detail is very important to us and it is so rewarding to know that you were happy with our facilities that we have to offer. We cannot wait to welcome you back on your next conference. Warm Feathers Regards, Nadia Smit / Front Desk Manager
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An improptu dinner in the room
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123456
Why not hire a car directly from the airport? Much easier than to get a shuttle first and then arrange car rental... I can vouch for Europcar - we rented a car from them when we were there - and it was quick and hassle-free. I pre-booked the car via kulula (through my flight reference number). My flight was delayed with 2 hours and even so, I could pick up my car after I landed, after 7pm. From the airport to Feathers with Uber is less than R80 - I think it's cheaper than a shuttle.
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"The rooms on the second floor with small balcony!"
"Excellent service, lovely rooms, very clean, neat and tidy."
"All was good for me. "
"Would be great to have electric blankets in the winter months!"
"Just bring your relaxed and be!"
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PRICE RANGE
US$114 - US$211 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape TownDurbanville
NUMBER OF ROOMS
20
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