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67 Steve Pitts Road, Umzumbe, Hibberdene 4225 South Africa
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (125)
Pool & Beach (21)
Dining (20)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/10/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pumula Beach Hotel
Updated 20/10/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travellers' Choice
For decades, Pumula Beach Hotel has been the destination of choice for families, friends and conference guests who love nothing more than to soak up the breathtaking surroundings of KZN’s coastline. Many families return year after year to create more happy memories as the kids grow up. As a family-owned hotel, family is important to Pumula. The staff take great pride in being part of each family’s history and do everything in their power to ensure their memories are happy ones. Even the staff find it hard to leave, with the longest member of staff recently acquiring their 40th year Service Award. Pumula is unique in its location, situated right on one of the few select beaches in the country that enjoys Blue Flag status. Between all the on-site facilities and those right on Pumula’s doorstep, guests are indeed spoilt for choice. Never-ending golden beaches, protected bathing, rock pools, surfing, excellent fishing opportunities, the annual sardine run, and dolphin or whale watching to name a few. The more adventurous are welcome to participate in these activities and so much more.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Secured parking
Internet
Pool / beach towels
Outdoor pool
Heated pool
Saltwater pool
Shallow end in pool
Fence around pool
Bar / lounge
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Game room
Hiking
Horseback riding
Mini golf
Snorkelling
Billiards
Bowling offsite
Canoeing offsite
Darts
Entertainment staff
Fishing
Patio
Table tennis
Water park offsite
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
24-hour security
Baggage storage
Convenience store
Gift shop
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Laptop safe
Private bathrooms
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Afrikaans, Zulu
222Reviews6Q+A65Room tips
Traveller rating
  • 152
  • 58
  • 8
  • 2
  • 2
Time of year
Traveller type
Language
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Popular mentions
Pauline Rogers wrote a review 15 Jun
1 contribution
As usual the service was impeccable , the food was 5 star and they went above and beyond for the two of us who are vegan. Chef Sam put so much thought into creating delicious vegan meals and treats. This is a vegan's paradise! Every staff member is to be commended for their excellent, friendly service. Drika deserves a special mention as well as Mark and Sbu. From the people at reception to the guard at the gate we experienced only friendly smiles. This was the 13th time we have been to Pumula and we have never been disappointed. It surprises us that this hotel only has a three star rating. We certainly rate them highly. Thank you Pumula! See you all in December.
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 1 week ago
Dear Pauline270890, Phew... glad to hear it wasn't 'unlucky' 13! We are thrilled to read of your enjoyable stay with us and are happy our efforts were appreciated, especially with your food requirements. It was lovely to see you both again and we will reconnect later this year in December... stay safe and look forward to your next visit down at Pumula Beach hotel. Kind regards,
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Ivor287 wrote a review Mar 2021
Boksburg, South Africa14 contributions6 helpful votes
This review follows our second stay at Pumula in about six months. Always on the lookout to see any negative changes....there were none! Pumula Beach Hotel is a very special place well worth numerous stays! As we found on our first visit, the food was excellent. We love the menu options provided for vegetarians. The waitrons are always willing to oblige with "mixing and matching" and have a very friendly attitude.
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Date of stay: March 2021
Value
Service
Sleep Quality
Room Tip: I never give away a secret!!!
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Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 23 Mar 2021
Dear Ivor287, Great to hear from you and glad we were as good second time around too... and always a treat to welcome back return guests. Sam and her team are always excited to hear about their efforts and the dining room staff can be commended on their attitude and approach during these recent and unusual times. As you elude too, we do hope to have you back for 'numerous' more stays and look forward to pulling out the stops again. Kind regards,
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Cebile Nzuza wrote a review Mar 2021
Durban, South Africa30 contributions2 helpful votes
I joined friends who had come from Jozi to spend a week in KwaZulu Natal south coast. I spent two days and one night at Pumula Beach Hotel and loved every minute of it. The staff was friendly and warm, the place was neat and beautiful. The food was delicious, they really went out of their way to cater for my dietary requirements (lacto-ovo vegetarian). The views were stunning, it was great to sleep and wake up to sound of the ocean in the background and the weather was perfect for 2 full beach days. I also love the fact that all their staff are local people and their uniform is made out of African print fabric.
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Date of stay: March 2021Trip type: Travelled solo
1 Helpful vote
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Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 06 Mar 2021
Dear CPNzuza, We greatly appreciate you writing a review of your recent stay with us in the middle of this past week. It is nice to see that you and your friends, first time visitors to Pumula Beach hotel enjoyed it so much. The views and proximity to the ocean, and blue flag status beach, makes it an ideal location for guests to enjoy the sea escape... retiring to a choice of heated or natural pool for a cocktail, or find a quiet corner in one of our lounges for an immersion into that long overdue book. The kitchen will be thrilled to read of their efforts to cater for your dietary requirements and appreciate the feedback on our staff uniforms. Kind regards,
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Pam W wrote a review Feb 2021
1 contribution
Needing some sun after the rain in Gauteng we headed to Pumula Beach Hotel for a break. Our room on Fishermans Row was comfortable with great sea views, and we arrived in time for lunch, which was delicious with great variety. The weekend approached and families were well catered for, the Friday afternoon pizzas a real hit with everyone, not just the young. Covid protocols have been well set out, and the traditional Saturday braai had a superb variety of meat and vegetables/salads. A short walk to the beach and tidal pools, the blue flag beach is clean and the swimming great. Relaxation time at the heated pool with a cocktail was bliss. The Games Room was well used by all ages, with many varied games available. The staff were always friendly and efficient , the all day tea and coffee station worked well, and the freshly baked afternoon treats were delicious. Valentines Day was made more special with the tables appropriately decorated, and the sparkling wine, chocolates and rose petals, and a menu to match. We look forward to our return to this gem , as were so well looked after!
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Date of stay: February 2021
Rooms
Location
Service
Room Tip: All rooms have views, we like Fisherman's Row for its convenience.
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Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 27 Feb 2021
Dear Pam W, Great to hear from you and we are glad that you enjoyed many aspects of your stay. The chefs will be happy to read of your positive sentiments with reference to the food offerings, and we are appreciative of your feedback regarding the varied meals and dishes on offer. The pizza oven continues to prove popular, with no additional costs for you. We have set out our COVID protocols to first and foremost comply with best practice and to protect staff and guests alike by ensuring that our already high standards of cleaning are maintained, with more frequency and in areas of high traffic. Thank you once again for your insight, which I am sure prospective guests will read and this will hopefully entice them to return or run away from the rain and experience the hotel for themselves. Kind regards,
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Hylton G wrote a review Feb 2021
Johannesburg, South Africa45 contributions7 helpful votes
+1
I had heard about the hotel from a friend and finally got to experience it myself, albeit for only a few days. Pumula is a unique hotel, with a child-centric approach that makes even the adults relax. Great amenities, warm & attentive staff, lovely spot on the coast. I'll be back!
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Date of stay: February 2021Trip type: Travelled on business
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Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 25 Feb 2021
Dear Hylbilly, Thank you for your feedback and great that you finally came down to experience the hotel and we are thrilled to read your positive sentiments. You know what to do now... family included on your next trip! We look forward to welcoming you again. Kind regards,
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LOCATION
South AfricaKwaZulu-NatalHibberdeneUmzumbe
NUMBER OF ROOMS
63
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Frequently Asked Questions about Pumula Beach Hotel
Which popular attractions are close to Pumula Beach Hotel?
Nearby attractions include Jolly Roger Fun Park (5.1 km), Hibberdene Beach (6.1 km), and Southport Beach (7.5 km).
What are some of the property amenities at Pumula Beach Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Pumula Beach Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Pumula Beach Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pumula Beach Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Pumula Beach Hotel?
Conveniently located restaurants include The Jolly Roger Fun Pub and Grub, Pitstop KZN, and Orca Bar & Restaurant.
Are there opportunities to exercise at Pumula Beach Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pumula Beach Hotel have an airport shuttle?
Yes, Pumula Beach Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Pumula Beach Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Umzumbe.
Does Pumula Beach Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Pumula Beach Hotel?
The staff speaks multiple languages, including English, Afrikaans, and Zulu.