Pumula Beach Hotel
67 Steve Pitts Road, Umzumbe, Hibberdene 4225 South Africa
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Room & Suite (30)
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Avg. R 3,958 /night, 9/14 - 9/15
R 3,976
per night
R 3,958
per night
R 3,940
per night
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4.5
#1 of 1 hotels in UmzumbeLocation
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
For decades, Pumula Beach Hotel has been the destination of choice for families, friends and conference guests who love nothing more than to soak up the breathtaking surroundings of KZN’s coastline. Many families return year after year to create more happy memories as the kids grow up. As a family-owned hotel, family is important to Pumula. The staff take great pride in being part of each family’s history and do everything in their power to ensure their memories are happy ones. Even the staff find it hard to leave, with the longest member of staff recently acquiring their 40th year Service Award. Pumula is unique in its location, situated right on one of the few select beaches in the country that enjoys Blue Flag status. Between all the on-site facilities and those right on Pumula’s doorstep, guests are indeed spoilt for choice. Never-ending golden beaches, protected bathing, rock pools, surfing, excellent fishing opportunities, the annual sardine run, and dolphin or whale watching to name a few. The more adventurous are welcome to participate in these activities and so much more.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Diving
Babysitting
Secured parking
Internet
Pool / beach towels
Outdoor pool
Heated pool
Saltwater pool
Shallow end in pool
Fence around pool
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Game room
Hiking
Horseback riding
Mini golf
Snorkelling
Billiards
Bowling offsite
Canoeing offsite
Darts
Entertainment staff
Fishing
Patio
Table tennis
Water park offsite
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Convenience store
Gift shop
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Laptop safe
Private bathrooms
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Languages Spoken
English, Afrikaans, Zulu
Location
67 Steve Pitts Road, Umzumbe, Hibberdene 4225 South Africa
Getting there
9 Restaurants
within 10 kilometers
4 Attractions
within 10 kilometers
434Reviews8Q+A75Room tips
Reviews
Traveller rating
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Detailed Reviews
We are a mature couple and needed some time out for a few days. On arrival we were greeted with a smiling member of staff, we were offered tea and directed to the well stocked table which is kept open all day and into the evening for visitors.
This is special, we have not found such service anywhere. Usually tea or coffee bags are in the rooms. Here, they are in the rooms too!!
We decided on the all inclusive rates and the luncheon spread on offer was amazing and catered for in detail. The evenings were as special, the staff so helpful but not overpowering. Dining Room is impressive and clean, tables beautifully arranged.
Our bedroom was very comfortable and as the rest of the Hotel and surroundings are, clean.
For a short break this Hotel was like an oasis, the walk on the beach was pleasant, swimming is possible on an open beach when the weather allows.
We returned home with a warm conented feeling, having met some wonderful management and staff who go out of their way to please their guests. We will certainly have Pumula on our list for another visit to the South Coast.
The Hotel has a library room with comfortable seating, the decor is beautiful, a great patio to sit and watch the waves, and, a very special entertainment bar for the adults where we were told much fun is had. (something like a little man-cave?)
A small area stocked with a few items you may have forgotten is available.
This is special, we have not found such service anywhere. Usually tea or coffee bags are in the rooms. Here, they are in the rooms too!!
We decided on the all inclusive rates and the luncheon spread on offer was amazing and catered for in detail. The evenings were as special, the staff so helpful but not overpowering. Dining Room is impressive and clean, tables beautifully arranged.
Our bedroom was very comfortable and as the rest of the Hotel and surroundings are, clean.
For a short break this Hotel was like an oasis, the walk on the beach was pleasant, swimming is possible on an open beach when the weather allows.
We returned home with a warm conented feeling, having met some wonderful management and staff who go out of their way to please their guests. We will certainly have Pumula on our list for another visit to the South Coast.
The Hotel has a library room with comfortable seating, the decor is beautiful, a great patio to sit and watch the waves, and, a very special entertainment bar for the adults where we were told much fun is had. (something like a little man-cave?)
A small area stocked with a few items you may have forgotten is available.
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Date of stay: November 2019
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pumulabeachhotel, General Manager at Pumula Beach Hotel
Responded 10 Jan 2020
Dear Truter, It sounds like you have a knack for writing, thanks for your detailed feedback. We are happy to hear our efforts don't go unnoticed. We are too valued for our location and proximity to a Blue Flag status beach... a hop, skip and jump one might say. We'll catch up in Joe's next time for a trip down memory lane. The walls are framed with interesting history, character, articles and memories that are well worth perusing. All the best for 2020 to you and family, and hope to see you back in the not too distant future. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the Hotel is situated in Umzumbe area and facing the see. it has a pool as well and shower outside if you come there you have to bring along your swimming costume and gym clothes. I had to go and buy swimming clothes . The sea view and walking on the beach meditating was my best part. the place has friendly staff and a big place for dining.
food is well prepared on order and very tasty. Once you eat their breakfast, there is need for lunch.
the problem I experience was the network connection which was poor. so when you visit the place have a sim card for MTN at least and Wifi- is only at the reception not in the room.
otherwise if you want to come and relax away from anything else, PUMULA BEACH HOTEL is for you.
food is well prepared on order and very tasty. Once you eat their breakfast, there is need for lunch.
the problem I experience was the network connection which was poor. so when you visit the place have a sim card for MTN at least and Wifi- is only at the reception not in the room.
otherwise if you want to come and relax away from anything else, PUMULA BEACH HOTEL is for you.
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Date of stay: February 2020Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 03 Mar 2020
Dear nokuthlam923, Thank you for your positive review of your recent stay with us. It is great to hear you took advantage of our seaside location and spent time reflecting with long beach walks. Our gym, albeit small and simple, does provide for a good workout if required... there will be some upgrades soon so watch this space! We are thrilled to read you enjoyed the staff company and meals. Our WiFi has been recently strengthened with a microwave link to provide the best possible service, although Umzumbe is quite sporadic at the best of times. Thank you once again, and look forward to welcoming you back. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Needing some sun after the rain in Gauteng we headed to Pumula Beach Hotel for a break. Our room on Fishermans Row was comfortable with great sea views, and we arrived in time for lunch, which was delicious with great variety. The weekend approached and families were well catered for, the Friday afternoon pizzas a real hit with everyone, not just the young.
Covid protocols have been well set out, and the traditional Saturday braai had a superb variety of meat and vegetables/salads.
A short walk to the beach and tidal pools, the blue flag beach is clean and the swimming great. Relaxation time at the heated pool with a cocktail was bliss.
The Games Room was well used by all ages, with many varied games available.
The staff were always friendly and efficient , the all day tea and coffee station worked well, and the freshly baked afternoon treats were delicious.
Valentines Day was made more special with the tables appropriately decorated, and the sparkling wine, chocolates and rose petals, and a menu to match.
We look forward to our return to this gem , as were so well looked after!
Covid protocols have been well set out, and the traditional Saturday braai had a superb variety of meat and vegetables/salads.
A short walk to the beach and tidal pools, the blue flag beach is clean and the swimming great. Relaxation time at the heated pool with a cocktail was bliss.
The Games Room was well used by all ages, with many varied games available.
The staff were always friendly and efficient , the all day tea and coffee station worked well, and the freshly baked afternoon treats were delicious.
Valentines Day was made more special with the tables appropriately decorated, and the sparkling wine, chocolates and rose petals, and a menu to match.
We look forward to our return to this gem , as were so well looked after!
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Date of stay: February 2021
Rooms
Location
Service
Room Tip: All rooms have views, we like Fisherman's Row for its convenience.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 27 Feb 2021
Dear Pam W, Great to hear from you and we are glad that you enjoyed many aspects of your stay. The chefs will be happy to read of your positive sentiments with reference to the food offerings, and we are appreciative of your feedback regarding the varied meals and dishes on offer. The pizza oven continues to prove popular, with no additional costs for you. We have set out our COVID protocols to first and foremost comply with best practice and to protect staff and guests alike by ensuring that our already high standards of cleaning are maintained, with more frequency and in areas of high traffic. Thank you once again for your insight, which I am sure prospective guests will read and this will hopefully entice them to return or run away from the rain and experience the hotel for themselves. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hubby and me needed a break, so he booked and off we went. Three days of sheer spoil and relaxation. The service is amazing, the rooms are absolutely all you need, its an old fashioned place but the upkeep is on point. Staff are pure gold, they do everything to make your stay as pleasant as they can. The kitchen team unfortunately I did not meet them, but all I can say about them is WOW! The food is really excellent, there is not a meal that is not well thought out, beautifully presented, tasty, special. The heated swimming pool after a long hot mountain bike ride around the surrounding area, was just the best. The beach is clean and the surroundings of the hotel are also clean, which was quite a surprise for us from Ethekwini. We actually never saw litter anywhere, and our bikes were quite safe even left outside the room. Definitely a place to take children if you have them, everyone there is geared for kids, the food, the playground, the pool, there are movies for them to watch. All in all, a wonderful fabulous experience.
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: most of the rooms have views, just pick a ground floor room if you have bicycles like we did
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 29 Jul 2022
Dear Brenda H, Thank you for your lovely and in depth review, we appreciate the efforts and we are extremely delighted to read of all your holiday positives. The heated pools are a great plus to the guest experience, and we are proud to work closely with the residents to keep our beach, village and surrounds as good looking as possible, we applaud the proud residents of Umzumbe. The staff can be commended on their impact on your stay and we are happy to read of your enjoyment of the food, maintenance and company, as well as the facilities we offer for families. We look forward to seeing you climbing the mountains of the nearby trails on your next visit. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As return guests (having been going to Pumula since before kids) we were pleasantly surprised by the myriad of improvements to the hotel over lockdown. From minor tweaks to decor to major changes to the buffet area and pizza oven (and the pizzas are amazing) they have raised the bar for beachside family getaways. The sea views from the extended verandah are outstanding and when the kids club is running it's a perfect place to enjoy the new wine list. There is a beautiful tidal pool a short walk down the beach, take one of the hotel umbrellas on a hot day and let the kids splash while you watch out for dolphins. A wonderful family resort with 5 star elements like the staff, the food, the kids entertainers and the location.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 21 Dec 2020
Dear TimB5874, Thank you for taking the time to write a review of your recent stay with us. It's good to hear from you and hope the family are all well. We are all thrilled to read that you enjoyed the new and upgraded elements of the hotel which we worked so hard on during the lock down period. We are excited that we can offer even more variety to our inclusive food offering, the pizzas being available on a rotational basis for kid's dinner and for all guests the following afternoons in season. So far they have been well received and the best thing about them? They are free! No extra costs to you, our guests. Your feedback on the other elements of your stay are appreciated too. Thanks again for the positive review and wish you and your family a blessed festive season. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been lucky to visit Pumula Hotel regularly over the years, with each visit it just gets better. The food is more refined, and there is now a pizza oven (the pizza chef knows what he is doing!). Recent upgrades to the lounge areas include a fully enclosed space with sea views for rainy days. The beach is just spectacular, especially at low tide if there is a sand bar. 2 heated pools and kiddies indoor and outdoor play areas and holiday programmes, morning to night time. Who needs the mission of flights and expenses to Indian Ocean islands.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 21 Dec 2020
Dear Gypseymamma, Phew, thanks for the detailed review of your recent stay and hope that the kids are doing all okay. We are extremely happy to read your comments and other prospective guests can certainly get a good feel of what to expect should they wish to book with us in the future. The upgrades and new food elements are wonderful to have and we are indebted to our owners who have invested in us and the product during the past few uncertain months. Now that we are open and welcoming guests (albeit with some new protocols as is dictated by COVID-19), the staff will be thrilled to read that their efforts have been appreciated under difficult circumstances. Regards to the kids and look forward to seeing you all again soon. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The position offers lovely sea views and the rooms that we stayed in were well appointed and comfortable. The surrounding is well landscaped and you feel a sense of peace and tranquility.
The staff were very friendly and obliging and the food was the best I have had at any hotel. The hotel is a very easy trip from Durban and I will definitely be back if they ever run this amazing special again. Excellent value for money.
The staff were very friendly and obliging and the food was the best I have had at any hotel. The hotel is a very easy trip from Durban and I will definitely be back if they ever run this amazing special again. Excellent value for money.
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Date of stay: February 2021
Rooms
Cleanliness
Service
Room Tip: We stayed in the cottages which were peaceful and not too far from the main hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 19 Feb 2021
Dear Lolvon, Thank you for taking the time to review your recent stay with us at Pumula Beach hotel. We appreciate all your positive sentiments regarding these aspects of your stay. Please do check on social media channels as to when we next run any specials that you may be in a position to take advantage of. We do hope to see you and your friends back at the hotel soon. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I joined friends who had come from Jozi to spend a week in KwaZulu Natal south coast. I spent two days and one night at Pumula Beach Hotel and loved every minute of it. The staff was friendly and warm, the place was neat and beautiful. The food was delicious, they really went out of their way to cater for my dietary requirements (lacto-ovo vegetarian). The views were stunning, it was great to sleep and wake up to sound of the ocean in the background and the weather was perfect for 2 full beach days. I also love the fact that all their staff are local people and their uniform is made out of African print fabric.
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Date of stay: March 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 06 Mar 2021
Dear CPNzuza, We greatly appreciate you writing a review of your recent stay with us in the middle of this past week. It is nice to see that you and your friends, first time visitors to Pumula Beach hotel enjoyed it so much. The views and proximity to the ocean, and blue flag status beach, makes it an ideal location for guests to enjoy the sea escape... retiring to a choice of heated or natural pool for a cocktail, or find a quiet corner in one of our lounges for an immersion into that long overdue book. The kitchen will be thrilled to read of their efforts to cater for your dietary requirements and appreciate the feedback on our staff uniforms. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family of 6 were fortunate to spend 5 very relaxing days at Pumula in late June. We had heard this is a popular destination for families to unwind and we were not disappointed…this hotel is kid paradise! Secure, with so many engaging activities catered for all ages, our kids were thoroughly entertained – and our oldest two made friends with other kids and wanted little to do with us!
The hotel also has a warm, relaxing and easy atmosphere…we all felt very much at home! Set in lush gardens with beautiful views of the ocean with a pathway down to the beach, playground and pool.
For an all-inclusive resort, the food was simply outstanding and really made our visit! A special shout out to their Chef Sam who took our gluten free diets very seriously…arranging delicious gluten free options at each meal and consistently checking in with us. Gluten free pancakes – delicious! Freshly baked gluten free burger bun = THE BEST BURGER BUN EVER!! Our waitress Slindile was really special too! All the staff were so helpful and friendly.
We would love to return to this hotel in the future!
The hotel also has a warm, relaxing and easy atmosphere…we all felt very much at home! Set in lush gardens with beautiful views of the ocean with a pathway down to the beach, playground and pool.
For an all-inclusive resort, the food was simply outstanding and really made our visit! A special shout out to their Chef Sam who took our gluten free diets very seriously…arranging delicious gluten free options at each meal and consistently checking in with us. Gluten free pancakes – delicious! Freshly baked gluten free burger bun = THE BEST BURGER BUN EVER!! Our waitress Slindile was really special too! All the staff were so helpful and friendly.
We would love to return to this hotel in the future!
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Date of stay: June 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 21 Jul 2022
Dear 747wadet, Thank you for the review, we are so grateful for your feedback. The kids really do have the opportunity to explore and meet friends in a safe and secure environment with so much for them to do with the holiday activities that are scheduled throughout the day. Sam and her team and happy to read of your dietaries being taken care of and are happy to help in anyway we can to make your holiday carefree and pampered. From all the staff, we say a big thanks and look forward to seeing you back again soon! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A pristine, idyllic lush tropical beach resort experience which was reminiscent of previous Mauritius resort holidays.
Gorgeous sandy beach front with lifeguards manning a swimming portion of the beach as well as the granny pool to splash in and rock pools to explore. Thereafter we returned to the hotel to lounge and enjoy milkshakes at the heated pools. A perfect day.
The kid’s club was incredibly well run with fun activities which were so enjoyed by our 7-year-old who enjoyed the safety and freedom of the resort.
The food was varied, plentiful and absolutely delicious. The friendly and proficient staff members went out of their way to make sure we had the best experience. We cannot wait to return to this very special place.
Gorgeous sandy beach front with lifeguards manning a swimming portion of the beach as well as the granny pool to splash in and rock pools to explore. Thereafter we returned to the hotel to lounge and enjoy milkshakes at the heated pools. A perfect day.
The kid’s club was incredibly well run with fun activities which were so enjoyed by our 7-year-old who enjoyed the safety and freedom of the resort.
The food was varied, plentiful and absolutely delicious. The friendly and proficient staff members went out of their way to make sure we had the best experience. We cannot wait to return to this very special place.
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Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip: We had a family suite at the very end, room 66 which was quiet as there was little foot traffic...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Harris, General Manager at Pumula Beach Hotel
Responded 25 Aug 2022
Dear Leesearchingforchill, Whoopee... thanks for the review and congrats once again on your recent anniversary, we are happy to hear from you and look forward to your return! All of your feedback is taken on board and we are thrilled to read of all your idyllic experiences and encounters at the hotel and surrounding area. Take care and we will see you again soon. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Apologies for late reply. Tap water totally drinkable. Bottled water around a dollar a bottle of 500 ml should you feel needed
Unfortunately not.
yes, there are numerous shuttle options along that coast line and the hotel staff are incredibly helpful they will sort you out with pleasure.
Yes. Towels are provided
"Pool get's crowded at peak times - so snatch spot early in morning. Pool towel available. Wifi access available in lounge area. "Read full review
"more quizz nights - for the adults or activities for adults in the evening perhaps"Read full review
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PRICE RANGE
R 3,940 - R 3,976 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaKwaZulu-NatalHibberdeneUmzumbe
NUMBER OF ROOMS
63
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingPUMULA BEACH HOTEL - Reviews & Price Comparison (Umzumbe, South Africa)
Frequently Asked Questions about Pumula Beach Hotel
Which popular attractions are close to Pumula Beach Hotel?
Nearby attractions include Hibberdene Beach (6.1 km), Jolly Roger Fun Park (5.1 km), and Southport Beach (7.5 km).
What are some of the property amenities at Pumula Beach Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Pumula Beach Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Pumula Beach Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pumula Beach Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Pumula Beach Hotel?
Conveniently located restaurants include The Jolly Roger Fun Pub and Grub, Pitstop KZN, and Debonairs Pizza.
Are there opportunities to exercise at Pumula Beach Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pumula Beach Hotel have airport transportation?
Yes, Pumula Beach Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pumula Beach Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Umzumbe.
Does Pumula Beach Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Pumula Beach Hotel?
The staff speaks multiple languages, including English, Afrikaans, and Zulu.