We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cricklade House Hotel, Sure Hotel Collection by Best Western

Traveller (175)
Room & Suite (59)
Dining (11)

About

Location
Cleanliness
Service
Value
Standing in over 30 acres of peaceful, secluded grounds on the edge of the Cotswolds, the privately-owned Cricklade House offers a traditional, warm and friendly welcome for those in search of tranquility, comfort, good food and wine, with extensive recreational facilities.
Read more
Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Tennis Court
Wheelchair Access
Show more
Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
767Reviews
209Photos
3Q+A
100Room tips
Traveller rating
  • 247
  • 283
  • 136
  • 55
  • 46
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
We stayed here for one night to meet friends. We arrived early and used the pool and jacuzzi, both of which were delightful. We also had lunch in the bar which again, was excellent. We met our friends for dinner which was very pleasant and the waiter was friendly and amusing.
Read more
Response from JameshemmingHBH, Operations Director at Cricklade House Hotel, Sure Hotel Collection by Best Western
Responded yesterday
Dear Jenny, Thank you for your review. I am delighted that you enjoyed your stay, but sorry to hear of the billing issues that you had. Perhaps you could contact me directly at the hotel to provide me with a little more information to allow me to do so. Many thanks and kind regards, James
Read more
Arrived to be advised that due to maintenance my room had been adjusted to a twin in the cottages. Not a problem and the hotel and staff overall are fine. No hotels are responsible for the guests who visit but do have a responsibility to the those who are affected by others
Read more
Response from JameshemmingHBH, Operations Director at Cricklade House Hotel, Sure Hotel Collection by Best Western
Responded 3 days ago
Dear Mikeymush, Thank you for your review I am sorry to hear that you did not have an enjoyable stay. You are right; it is difficult to control what guests do in their rooms. We will also factor additional soundproofing into any refurbishment we carry out, although the building is is a converted stable block that is almost 100 years old so it may be problematic. Nevertheless, i hope that your epxerience does not deter you from returning to the hotel, pehaps when you have a date in mind you could contact me directly so that I may handle your booking personallly. Kindest regards, James
Read more
Overall a pleasant stay but awful service for dinner. Only have 2 inexperienced waiters on who were over whelmed. Had to ask 3 times for jug of tap water then it arrived with no tumblers. So I got them myself! No ala carte menu just set price menu. Other guest complied on way
Read more
Review collected in partnership with Best Western
Response from JameshemmingHBH, Operations Director at Cricklade House Hotel, Sure Hotel Collection by Best Western
Responded 1 week ago
Dear Steve, Thank you for your review. Whilst we had been let down at short notice by two staff members, I am glad to say that this is not indicative of our normal service levels. nevertheless I am glad you enjoyed your stay overall and hope to welcome you back in due course. Kindest regards, James
Read more
Just one night but loved the hotel.From the lovely drive from the entrance, the Cotswold stone and the view from the conservatory all delightful. The bonus was the nine hole golf course. The view from our breakfast table was perhaps the best I have ever experienced. We found the
Read more
Response from JameshemmingHBH, Operations Director at Cricklade House Hotel, Sure Hotel Collection by Best Western
Responded 1 week ago
Dear Oliver, Thank you for your review. I am thrilled you enjoyed your stay with us and I will be sure to pass your feedback onto the team. I hope to welcome you back in due course. Kindest regards, James
Read more
Firstly the TV did not receive any signal, it turned on but that was it - On further inspection the satellite socket was falling out of the wall Went for dinner in the restaurant and the service was incredibly slow, my side order didn't even turn up but was charged to the bill
Read more
Review collected in partnership with Best Western
Response from Ashley R, Manager at Cricklade House Hotel, Sure Hotel Collection by Best Western
Responded 3 weeks ago
Dear Craig Broughton, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I have contacted you directly and would love to be able to discuss your experience in more detail. Kind regards, Ashley Rickman
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementCricklade House Hotel, Sure Hotel Collection by Best Western
Standard Room
Photo provided by managementCricklade House Hotel, Sure Hotel Collection by Best Western
Family Suite
Room 12.
View from Room 8
PreviousNext
12345612
Good Morning, Sorry for the delay in answering your question. We are very dog-friendly. All but one of our garden wing rooms are dog friendly, we welcome dogs into our conservatory, bar and lounge, we have a dog package which includes blanket, basket, ball, treats, and a two course doggie-dinner! Our golf course is dog-friendly and we have a large exercise area too. It’s best to call the hotel directly to ensure we cater for both your needs. Best wishes James
0 votes
Show all answers
Is there a swimming pool and steam room.
there is a pleasant pool and jacuzzi. steam room in both the ladies and gents changing rooms
0 votes
what times are the pool open please?
From 7am to 10pm with last admission around 9.30pm.
0 votes
"The shower in Room 45 is very difficult to operate."
"We had room twelve as I had requested a quiet twin room."
"The rooms in the hotel are bigger"
"In the main house only is best"
"Room 33 on 1st floor overlooks the main entrance and car park, but is not affected by external noise"
PreviousNext
12345620
PRICE RANGE
US$76 - US$138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cricklade house hotel and country clubcricklade hotel country
FORMERLY KNOWN AS
Cricklade House Hotel & Country Club
LOCATION
United KingdomEnglandSwindonCricklade
NUMBER OF ROOMS
45
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing