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Premier Inn Cardiff East Hotel

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Traveller (22)
Room & Suite (5)
Dining (1)
Overview
  • Excellent45%
  • Very good33%
  • Average14%
  • Poor4%
  • Terrible4%
Travellers talk about
“park and ride”(9 reviews)
“meal deal”(9 reviews)
“st mellons”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Wheelchair Access
Air Conditioning
3 Star accommodation
All hotel details
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Reviews (290)
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288 results
Traveller rating
124
97
43
12
12
Traveller type
Time of year
LanguageEnglish
124
97
43
12
12
Show reviews that mention
All reviewspark and ridemeal dealst mellonsbeefeater attachedquiet locationsee separate reviewbreakfast and dinnerhave stayed here several timesroom was cleanthe puba great nights sleepwould stay againshort stayrugby weekendreception staffno lifteasy access
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1 - 5 of 288 reviews
Reviewed 1 week ago

Cardiff East Premier Inn is at Castleton, roughly half way between Newport & Cardiff, which makes it handy for either place. We stayed here while visting Cardiff and found it up to usual Premier Inn standard. Its in a very quiet area, there is nothing...More

Thank AverageGolfer1967
Reviewed 4 weeks ago

Staff at the Inn were friendly and helpful. The weather was very warm but the in-room fan helped. We stayed three nights whilst we visited relatives so the only meals we ate were breakfast. This was fine on two days but on the third there...More

Review collected in partnership with premierinn.com
Thank MoRod_12
Reviewed 23 June 2018 via mobile

We chose to book the premier inn owing to its reputation and our previous experience in other establishments. This stay was the most we have paid for a room with premier inn but we concluded that we’d rather pay it knowing the standard than risk...More

Thank Hungrygirl150
Reviewed 22 June 2018

We had a night's stay at this hotel. It's very pleasant and scenic. It also has a grill restaurant just beside it which serves spirit as well. The dis advantage is it's a bit far from Cardiff town..............

3  Thank chasteboy
Reviewed 20 June 2018

Rooms are too small. No Bath Tub. Shower is too Small to stand (Watchout your elbows to hit the wall or shower dispenser. Cannot sit on toilet seat (Need to put one feet into shower). Very poorly designed. Not for Families at all. Cannot connect...More

Thank Anwar U
Response from WhitbreadHotels, Guest Relations at Premier Inn Cardiff East HotelResponded 25 June 2018

Hello Anwar, I'm very disappointed to hear of the experience you had. I can imagine how much frustration this caused and this certainly isn't what we'd expect for our guests nor is it our usual standard. Rest assured, all comments have been passed back to...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Non-Smoking Hotel
Things to do
Restaurant
Details
Price range
US$61 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$61 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (22)
Room & Suite (5)
Dining (1)
Questions & Answers
Ask a question
JaneD1701
12 April 2017|
AnswerShow all 2 answers
Response from WhitbreadHotels | Property representative |
Hi Jane We're unable to provide email address's over TripAdvisor I'm afraid. However, if you give us a call on 0333 777 3983 (option #) we'll be happy to help Kind Regards, Samantha
0
Votes
Michaela E
15 March 2015|
AnswerShow all 3 answers
Response from Druid75 | Reviewed this property |
The hotel is approx 8 miles from the centre of Cardiff bus journey time around about 40 minutes, it is situated on the A48 between Newport and Cardiff. There are regular bus services from opposite the hotel site to Cardiff... More
1
Vote
Lissy1234
25 February 2015|
AnswerShow all 3 answers
Response from ChrisLee1275 | Reviewed this property |
Can only repeat Paul B's comments. Bus stop on opposite side of road to the Premier Inn.
0
Votes
Room Tips
"Upstairs back of hotel is quieter than front lower floors."
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"Upper deck, facing rear car park"
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"Ask for a room on the back where road noise will be the least"
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"Away from boiler room"
Read review
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