Nice hotel with comfortable beds, large rooms with nice balconies, good shower and spa tub. Helpful staff and nice breakfast. On the Harbour with beach and restaurants near by and great security. Recommended. We left something valuable in the room and staff were able to find it and return it to us. That means a great deal.
My mom and I had such a lovely time, we even extended our stay by one more day. The ambiance is very relaxed and peaceful, you actually feel like the only guest. The stuff was very friendly, and the food was great!
Most beautiful hotel and staff . Amazing views from both sides of the hotel , with food at the restaurant to match . The staff were friendly and accommodating ,always ready to help when we needed .I cannot wait to stay in such a wonderful hotel again
Not what we expected from a 4 Star. No bottle water. WiFi not given with check in. No biscuits or rusk in room. Breakfast was cold. Lady making eggs, omlette not friendly at all. Didn't even offer to look up and help us so we had the cold scramble eggs. Fruit not ripe.
A stunning hotel with amazing views and ambience. The rooms are spacious with a lounge area. The bed were comfortable and the room was clean and neat. The check in process was seamless. Interactions with staff was pleasant
We really enjoyed our stay at Krystal Beach hotel! The room was great and the staff were really amazing! Great breakfast too so I would definitely recommend this property! Looking forward to staying there again!
It was a very short exciting visit which I want to do again soon. The place is amazing I had the most comfortable short stay. The food was so fresh and delicious the view of the sea was the greatest moment. I want to come back with my family the next time so they can experience the Krystal comfort.
We booked and paid for our romantic turn down for our honeymoon. When we arrived at hotel nothing was arranged and when I called reception I was told there was no housekeeping and they could not explain why the room was not set up. This was only done the morning after me and my husband came from breakfast, which defeats the purpose as the night before was supposed to be romantic for us as this was our wedding night. Up until today no manager contacted me to apologized or to offer us something to make up for their mistake. DEEPLY DISAPPOINTED.
Stayed one night in the premium suite, no hairdryer in the room. Called reception and a had a fat argument with the receptionist who insists the hotel is almost full so we cannot get a hairdryer. I ask her to get one from a vacant room, she says no can do. Wife asks if she must walk out looking like a drowned rat (she has long blond hair) receptionist says yes. I then tell her the aircon is not working in the room but the lounge one is. It is a Daiken aircon in both rooms. She tells me it is an air vent. Seriously ? I ask for the GM, he is not working (on Easter Weekend with almost 100% capacity ???). Trevor, awesome guy took the phone from the useless lady at reception and with in 5 minutes Trevor was in our room with a hairdryer. What a superstar he was and an asset to the hotel. All this could have been resolved by little princess at reception if she cared enough to get up and make a plan, like Trevor did. Its a trivial matter but I expected better being in the in the "superior room". Left a sour taste in the mouth. We have stayed in this hotel before and loved it, unfortunately this was my last visit.…
I have stayed here for the second time and I loved it each time. The location of the place and service always à pleasure As a tour operatoe myself this is definitely on my book for next client booking
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