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2017/12/03 2017/12/04
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    Krystal Beach Hotel

    Breakwater Lane | Harbour Island, Gordon's Bay 7150, South Africa
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    2017/12/03 2017/12/04
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    Traveller (98)
    Room & Suite (16)
    Pool & Beach (8)
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    Gordon's Beach Lodge
    221 reviews
    #1 of 2 hotels in Gordon's Bay
    1.4 km
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    31.6 km
    • Excellent55%
    • Very good30%
    • Average5%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “oh la la” (5 reviews)
    Public Wifi
    Breakfast Buffet
    Family Rooms
    Wheelchair Access
    Golf Course
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    03 Dec04 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (180)
    Traveller rating
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    1 - 5 of 171 reviews

    Reviewed 6 days ago

    Beautiful surroundings. Next to the beach. Friendly staff. Clean and comfortable hotel! Very good food! WiFi and DSTV good. Good and safe parking. Price could please be somewhat lower for single person, please.More

    Review collected in partnership with this hotel
    Thank Klazinal2017
    Response from Krystal-Beach, Director of Sales at Krystal Beach HotelResponded 4 days ago

    Thank you for your most generous review. I think what differentiates the Krystal Beach Hotel from other fashionable hotels is our floor design that suggests a sense of “Lebensraum” that seamlessly integrates the art gallery, the restaurants and our well-appointed lounges with uncluttered furnishings. The...More

    Reviewed 3 weeks ago

    The hotel lost my booking and payment confirmation. This caused severe frustration and delays at check-in. It also did not help that the staff at the check-in counter was unsupportive and treated me like it was my faultMore

    Review collected in partnership with this hotel
    Thank 836ernestm
    Response from Krystal-Beach, Director of Sales at Krystal Beach HotelResponded 4 days ago

    Many thanks for your review of the Krystal Beach. Please know that hotel computers don't "lose" bookings. Hotels get worried when guests pre-pay through third-party companies, who thereafter fail to send the bookings on to the hotels. Once any hotel has your reservation they will...More

    Reviewed 4 weeks ago

    We'd booked a suite and they gave us a larger room fitted to be disabled friendly; not sure exactly the difference, this one had two sinks, one lower for a wheelchair, a folding seat in the shower unit and a pull down support bar by...More

    Thank LondonPontac
    Response from KrystalBeach, Director of Sales at Krystal Beach HotelResponded 3 weeks ago

    Thank you for your approving and thorough review of the Krystal Beach. We are most grateful. The Krystal Beach Hotel has awesome views: all our spacious rooms have both sea and mountains views to both sides of the hotel? And, to crown it all, our...More

    Reviewed 4 weeks ago

    What a fantastic place to just relax and reconnect. We experienced a little admin glitch, but that was sorted out within 5 minutes. Other than that we had a wonderful stay and an incredible breakfast every morning, which lasted us through the day! Thank you...More

    Review collected in partnership with this hotel
    Thank christeller45
    Response from KrystalBeach, Director of Sales at Krystal Beach HotelResponded 3 weeks ago

    Thank you very much for your kind words which we greatly appreciate. The Krystal Beach Hotel is indeed a gem, exuding a quiet sophistication without any trace of snobbishness, in harmony with tranquil décor conducive to relaxation, and all our rooms have truly spectacular views....More

    Reviewed 4 weeks ago

    Thanks all in order, real value for money. Food and service very good. Been at a lot of Hotels around the world and I think your hotel is the best by far. I will recommend your hotel to all for holiday and business trips.More

    Review collected in partnership with this hotel
    Thank Charl W
    Response from KrystalBeach, Director of Sales at Krystal Beach HotelResponded 3 weeks ago

    We strive for perfection at all times, not only because our livelihoods depend upon our commitment to service excellence, but also because we are proud and passionate about our many accomplishments and great reputation. We are proud of our rooms. Best of all our rooms...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Spa
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Concierge
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Spa
    • Golf Course
    • Price range
    • US$117 - US$184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 111
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Orbitz and Evoline ltd so you can book your Krystal Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Western Cape >
    • Cape Town >
    • Gordon's Bay
    • Also Known As
    • Hotel Via Gordons Bay
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    Traveller (98)
    Room & Suite (16)
    Pool & Beach (8)
    Dining (6)
    Hotel & Grounds (78)
    Bathroom (2)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    28 September 2017|
    AnswerShow all 3 answers
    Response from Krystal-Beach | Property representative |
    Yes, the Spa treatments are fab. The treatments are many and varied so I suggest you phone for details and costs. Phone 021-8407500 and speak to Dorianne.
    Room Tips
    "King Suite"
    Read review
    "Duplex luxury room was awesome. Great showers and 2 bathrooms & balconies."
    Read review
    "Most rooms have really good views of the ocean or marina"
    Read review
    "All rooms seem to have a view of the bay, or the marina"
    Read review
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