Barcelo Puerto Vallarta

Barcelo Puerto Vallarta

Manzanillo - Puerto Vallarta Km. 11,5 Southern Hotel Zone, Mismaloya, Puerto Vallarta 48300 Mexico
Our windows view 😍 😎 wonderful 😀. 
I love ❤️ 😍 💖 ❣️ 💕 it.
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About

4.0
#1 of 1 all-inclusive in Mismaloya
4.1 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Barceló Puerto Vallarta (5 stars) is located on the shores of the beautiful Mismaloya Beach in the south of Puerto Vallarta. It is surrounded by lush mountains and boasts incredible views of the Pacific Ocean. Enjoy our Mexican-style hotel, distinguished by its excellent service and categorized as a 5 star and 4 diamond hotel by AAA. The hotel offers 316 spacious and luxury suites that will exceed your expectations of beauty and comfort. All of them have balconies, from where guests can admire the lush gardens, crystal clear pools and the breathtaking Banderas Bay. Moreover, during your stay you will enjoy a wide range of cuisine, which includes traditional Mexican dishes, as well as other exquisite Spanish, Italian, and Japanese specialty dishes, along with a variety of exotic drinks which can be enjoyed by any of the 4 swimming pools or on the semi-private beach. All this and more included in the Barceló All Inclusive Program. Barceló Puerto Vallarta is the ideal vacation hotel for couples and families and offers everything to ensure guests enjoy an unforgettable stay.
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Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Diving
Babysitting
Secured parking
Fitness classes
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Game room
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Ocean View
Languages Spoken
English, Spanish

Location

Manzanillo - Puerto Vallarta Km. 11,5 Southern Hotel Zone, Mismaloya, Puerto Vallarta 48300 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
4.0
4.0 of 5 bubbles9,886 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Barcelo Puerto Vallarta is often commended for its cleanliness and stunning beachfront location, despite some guests finding it a bit too secluded for easy exploration. Its amenities, including spacious rooms with ocean views and multiple pools, generally receive positive marks, though there are mentions of maintenance and service improvements needed. While the hotel offers a lively atmosphere with entertainment, this vibrancy isn't for everyone, with some looking for quieter experiences. Criticisms include perceptions of poor value, outdated room decor, and varied experiences with the service quality.
Location
Beachfront
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
naomineilson wrote a review Feb 2020
Edmonton, Canada
+1
5.0 of 5 bubbles
Beautiful grounds and well kept landscaping. The pools are excellent, kept clean and I witnessed water testing every day. The staff worked hard at keeping the pool decks and lounge area clean. There is a trained falcon on site to keep the pesky pigeons away and a life guard that patrols the pool areas.
The room more than met our expectations with a large king bed & a separate sitting area with a trundle couch/ bed so our son felt like he had his own room. This is by far the largest room we have stayed in at any resort. The shower was wonderful with good water pressure and plenty of hot water. The maid/cleaning service was excellent, we were provided fresh towels every day even when we hung them up. The towels are the largest and softest of any all inclusive I have ever stayed at, they actually cover your body. The beach towels are awesome, large and in good condition as well. The mini fridge, snacks and coffee was restocked every day and we never had to ask for more water.
The buffet was average and we always found something to eat. The best ala carte for us was the steak house the meal was delicious, the Italian was good and our least favourite was the sushi but that is our personal taste. The snack bar is excellent and portions are huge! In all restaurants the service was excellent, the staff are friendly and try to make your holiday special and memorable.
Kids club seemed great, my 6 year old seemed to like it even though he only went for 2 short periods twice. The lovely lady who worked there made a point of finding him on our last day to give him a ball cap and t- shirt to take home.
We didn’t attend any of the nightly shows as my son would not go in as it was so loud. My parents went to one on the first night and they said it was just okay and way too loud. Fairly quiet place at night music in cantina only goes to around 12 and the 2 weddings were about the same. It was nice to not have loud partygoers and music blaring half the night.
We found exchanging money a challenge as the front desk said we could only change 300.00 cdn per day but they never had enough to do even that. They could only change 100.00 one day and 200.00 on another occasion. Be prepared to go to a bank in puerto Vallarta.
If you are looking for beach time don’t go to puerto Vallarta the water is very rough with a strong rip tide and the beaches are disappointing. This is not a hotel issue it is just the way it is and we knew that when we booked our stay.

Overall we loved the Barcela resort and the staff that works there are wonderful. Be sure to tip them as they work very long and hard days to look after us so well!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BARCELOPVR, Gerente at Barcelo Puerto Vallarta
Responded 09 Feb 2020
Dear Mrs. Neilson, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Puerto Vallarta was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Laura Ramos / General Manager
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leafpeeper98 wrote a review Feb 2020
Gloucester, Massachusetts
5.0 of 5 bubbles
This hotel is not located in PVR, but is about half hour south in a little cove in the town of Mismaloya made famous by Hollywood movie stars in the 60's. I LOVE this resort, it was one of the finest and best run resorts I have ever stayed at and I have been a meeting planner/tour guide for decades. We booked the entry level rooms. They were huge with 2 separate seating areas, a table, big bath, big rain shower, huge comfy bed, and a large poolside balcony with side ocean view. The floors are hard and slippery marble, so bring slippers. Food and service was just wonderful, plan to dine outside on the patio. There are 2 huge pools with waterfall, hot tubs, a kiddie pool and a sports pool. Also a private beach, but the waves are rough so watch the kiddies. It is fun to wake up in the morning and watch the fisherman on the beach. The staff here is cheerful, and well trained the whole place is spotless. There are some nice paths to walk on above the beach. It is about half hour to Puerto Vallarta Old Town, which is extremely unique and not to be missed. Take a cab or the public bus runs every 20 minutes or so. Fantastic property, utterly relaxing and blissful!! I miss it!! My only quibble is that the pool music is loud and relentless, they don't need to scream over the mike and blast the entire resort.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: if you want quiet go to the 2nd tower
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BARCELOPVR, Gerente at Barcelo Puerto Vallarta
Responded 19 Feb 2020
Dear Leafpeeper; First than all, I would like to say that I appreciate the time you took to share with us your experience, thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us. Thank you for mentioning all the positive aspects you have found at the resort as our beautiful suites, Pools, gastronomy, location and of course our Wonderful Staff, they are always willing to go the extra mile to pamper our guest. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta
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7Luckywalnuts wrote a review Feb 2020
Simi Valley, California
5.0 of 5 bubbles
A great choice for families

Affordability
We are a family of 8. Barcelo had the best rate & not once did we feel cheapen. It was affordable w/o feeling like we were on a budget.
Clean
This isn't a modern resort, but it's well taken care of. The rooms were clean, the floors shiny, the beds comfy, & our housekeeper was well on top of all our needs. Each night we returned to our room it felt & smelled as fresh as the first day we had arrived.
The grounds
This is my fourth trip to PV, but my first to Barcelo. The grounds were always clean & the grounds keepers were often seen picking up after the guests. We loved the grand entrance look to the lobby & the large pools.
The staff
Andrea at the kids camp, the waiters at the buffet (Octavio, Cesar, Jose, Patty), the ladies at the premium lounge area, Mario at the bell hop desk, and our sweet housekeeper- they were all extremely helpful & cheerful doing their job. We were always met with a smile!!
Location.
Barcelo is a good 40 min drive south of the airport and 20-30 minutes from el Centro. This may be a negative for some. But it's exactly what we were looking for. We didn't want to feel crowded or like we were in the middle of spring break. Barcelo still holds a kick back feel we have loved about PV.

No real negatives. Don't expect the best food from the buffet. It's a buffet. That's not to say is was bad. Everything was tasty and there was a good mix of things to give all foodie types something good to eat.

We can't wait to return!
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BARCELOPVR, Gerente at Barcelo Puerto Vallarta
Responded 29 Feb 2020
Dear 7Lucky; Thank you for the great feedback of your recent holiday experience at our Barceló Puerto Vallarta; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We really appreciate for detailing all those services that were to your liking this motivates us to continue giving our best effort and always offer the best of services, We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate to Andrea, Octavio, Cesar, Paty and Mario on your behalf for their contribution to your wellbeing whilst staying among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta
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PacificNWer wrote a review Jan 2020
Seattle
4.0 of 5 bubbles
Barcelo review

This is either a four star level hotel with a 3 star rating or this a three star hotel with a 4 star rating. I can’t decide, but then again neither can the Barceló.

I knew going in that:
Barceló PV is 45 minutes South of the airport and about half an hour from town.
Mismaloya beach is a small cove with lots of local fishing boats.
There’s only a short length of beach to walk along the cove and it’s also not long in front of the hotel so little space for loungers and no beach club.
You’re close to the jungle so more bugs.
They enforce the long pants/ closed toed shoes (for men) rule at all ala carte restaurants.
WiFi costs extra per device unless you have a premium room- then you get three or four devices free.

Rooms: spacious, but dated; We had lots of minor maintenance issues that were only a small inconvenience in and of themselves, but rather telling in summation. The broken fridge door hinge, the tv that needed to be repaired twice before it was finally replaced, the elevator that kept having glitches (our floor couldn’t always be picked- forcing us to choose a floor below or above and taking the stairs one floor.)

Pools: really lovely; there is no food served poolside and they also do not allow you to take food, even snacks, poolside.

Premium club: when checking in, they take you to the premium club. The regular lobby was deserted, but because there is only one receptionist in the club, we had to wait 20 minutes in the premium club instead of just having us check in immediately in the regular lobby.

Beach: water was murky while we were there, but otherwise what you’d expect for the Pacific side. It’s a neat, working local beach.

Bugs: you’re near the jungle- it’s very buggy!

Food buffet: quality is ok, but heat lamps are set to lukewarm. I even felt the side of a pan and it wasn’t even warm. Only hot meal option are the made to order items in the buffet.

Food ala carte:
We liked the Japanese and the Italian. The Spanish restaurant was not a hit.

Other:
WiFi quality was a hot mess. Pretty much useless and really disappointing. The signal wasn’t strong enough to reach our room on most days.

Noise: the noise isn’t bad by the pool, but it echoes up onto the rooms. With balcony doors closed and AC on, it’s not an issue.

Service: staff are generally helpful, but the hotel feels chronically understaffed, so personnel seemed stressed.

Overall: you are getting a 3 star level hotel. So long as you know this and pay accordingly, all is good.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BARCELOPVR, Gerente at Barcelo Puerto Vallarta
Responded 09 Jan 2020
Dear guest, Firstly we would like to thank you for choosing our Barceló hotel for your holidays in Puerto Vallarta and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear. We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. We lament hearing that the service provided at réception fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests to fully enjoy their expérience among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Cordially, Laura Ramos / General Manager
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Taylor O wrote a review Mar 2020
st. cloud
4.0 of 5 bubbles
This is the third time we've been to the PV area, and this is our favorite hotel so far! The location is beautiful...all the photos don't even do it justice. Just, wow! The rooms are nice, and every room has an ocean view. This is also one of the few hotel we found that has decent double rooms for families.

The service was amazing. In particular, Alexis and Oscar were the best!

We paid extra for the "Premium" level, which I think was worth it at only $75 USD per person for the week. This got us a room on the top floor, free room service, and access to the Premium Lounge, which had top-shelf alcohols. You have to mix the drinks yourself, and there aren't a lot of options for mixers, but it's OK. The snack bar in the lounge left a lot to be desired. We never ate anything there. Overall, it didn't feel very "premium".

The location itself is a little ways from town, and the roads are kind of sketchy (Mexican drivers can be crazy). It costs 175 pesos to get to downtown and takes around 20 minutes. It's 40 minutes from the airport.

The food was pretty good. However, we had trouble getting reservations for the a la carte restaurants, even several days in advance. I think they need either more restaurants or more seating times. There were several days that certain restaurants were closed. I recommend making all your reservations when you check in.

My main complaint would be the water pressure. It was unbelievably feeble. It was almost impossible to wash the salt and sand from ourselves in the weak stream of water dripping from the shower head. Ridiculous!

The pools and grounds were very clean and well-maintained. The beach is very nice, but there aren't many beach chairs.

There is a small village next door to the hotel with lots of cool features. You can rent paddleboards and kayaks at Paddle Zone, there are a few places to get massages or facials ($20 USD for an hour!), and a cool beach restaurant. It's really a cool little community, and I encourage everyone to check it out.

We booked an excursion through Estefanys Tours, and it was amazing! Try to track down Chava on the beach, he'll take you out for an amazing adventure.
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Date of stay: March 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Pay for Premium Level for good rooms!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BARCELOPVR, Gerente at Barcelo Puerto Vallarta
Responded 09 Mar 2020
Dear Taylor; We greatly appreciate the time you spent to review your recent experience at Barceló Puerto Vallarta we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you for pointing out all the positive aspects you have found at the resort as our beautiful location, Suites, Premium Level services, food and of course our friendly staff I promise to congratulate to Alexis and Oscar on your behalf for their contribution to your wellbeing whilst in our hotel. It’s great to know that you truly enjoyed our resort. It is our commitment to provide excellent services and offer memorable experiences to our valued guests. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta
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johnwendy2014 wrote a review Mar 2020
Kingston, Canada
5.0 of 5 bubbles
On the 2nd of March 2020 we went on a last minute 7 day all inclusive vacation to the Barcelo Puerto Vallarta resort. We usually travel to the Caribbean islands or cruising. This was our 2nd Mexican vacation and our first to Puerto Vallarta. With the exception of cruising, every all inclusive resort we have visited was met with an argument to get what we paid for in respect to room quality. We never travel to less than a 4 star resort and usually end up with 2 star rooms with poor plumbing and in one case at a 5 star to be awakened in the middle of the night when a rather heavy wall lamp fell off the wall onto my head so we really didn’t expect anything different from Barcelo Puerto Vallarta but we were in for a pleasant surprise. We arrived late in the evening and were received by a very pleasant front staff who were very quick to process us and have us escorted to our room. The room was at least 3 times larger than previous resorts we had visited with beautiful marble flooring and a huge bathroom and shower where everything worked like new! The pool areas were exceptionally beautiful with several man made waterfall features that were surrounded by the most lush tropical plants and palms we’d ever seen. The resort was surrounded by equally beautiful and lush mountains and opened onto a small almost private secluded sand beach. The quality of the food was good at the a la cart and very good at the 3 of 4 restaurants we had booked. The thing that stood out most was the courteous and helpful staff from the front desk to the cleaners. There were a few staff members that we’d like to recognize who made our visit especially memorable, these members went Well above and beyond when it came to making us feel welcome and important. Waiters Oscar Martinez and his younger partner Alexis greeted us every morning with big smiles and personal service that was well above what we were used to. At the beach restaurant we were greeted by Louis Trujillo. Louis is the chef at the wood fired pizza oven and is a master at making delicious pizzas. Every day of our trip we were greeted by his great smile and he made sure we were tended upon as if we were royalty. The professional service afforded to us by these 3 notable staff members was stellar. They are a great asset to the resort and deserve special recognition. Because of the special attention we experienced from them we will likely be repeat vacationers.
Thank you for a pleasant and memorable vacation.
Wendy and John Rideout
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BARCELOPVR, Gerente at Barcelo Puerto Vallarta
Responded 17 Mar 2020
Dear Wendy and John Rideout, Thank you very much for sharing this great review of your recent stay at Barceló Puerto Vallarta. We are thrilled that you have enjoyed your stay and certainly we agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will definitely congratulate Oscar, Alexis, and Alexis on your behalf for their contribution to your excellent experience among us. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and we are grateful for your highlight on the beauty of our pools and location. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta
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Fraser Valley, BC wrote a review Mar 2020
4.0 of 5 bubbles
For us sun starved Canadians, the Barcelo was a beautiful week collecting memories of the accommodation, extremely clean (thanks Coriama), lush green grounds and pools where you were never looking for a server (Thank you Arturo for your friendly and professional service) and breakfast on the outdoor patio watching pelicans diving for their breakfast,which never got old, along with the first rate service and humour of Giovani. Giovani is a real gem! We had upgraded to the Premium package and we were glad we did for the restaurant choices and the premium lounge, with its impressive liquor choice. We enjoyed being away from the crowds of PVR, knowing we could take $1 Bus ride into town to enjoy the Malecon and shops. There were a couple things like the DJs blaring music during wedding receptions that caused us a little sleep, but on balance, we had such a great experience, we are already looking forward to returning next year..
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Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Premium floors 7 to 9, Tower 1 doesn’t get hot afternoon sun. Quieter away from pools area.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BARCELOPVR, Gerente at Barcelo Puerto Vallarta
Responded 05 Mar 2020
Dear Boomer; Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Puerto Vallarta hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this very kind review of our hotel and we will be happy to welcome you for second time in a near future. Best regards Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta
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Dana Z wrote a review Jan 2020
2.0 of 5 bubbles
We stayed at the barcelo in Dec of 2019. Upon arrival we were pleased with the decor and they took us straight to the premium check in.
The resort has some good points and more bad.
1 we stayed in a family suite which had two bedrooms and two bathrooms with a beautiful view of the pool and ocean. plenty of room for 2 adults and 2 children.
2. We enjoyed the restaurants especially the spanish one.
3. The entertainment the pool was great.
4. Location is far from town but it is beautiful in the jungle.
5. The news years show was great. There was a show every time some were good others just okay.

And the bad
1. The hotel is in need of a lot of repairs. The pool tiles are falling apart and the deck looks dirty.
2. The buffets were horrible. At breakfast the women making the omlets used her bare hands to pick up the bacon. The fruit looked gross and the barcy food had been sitting out forever and my kids wouldn't touch it. We ordered room service most mornings which was good.
3. The kids club was only for very little kids. My kids went once and they were very nice. The activities that were listed did not always happen either.
4.The drinks were very watered down at the bar by the pool.
5. Wifi was included in our premium room but was horrible and we were kicked off all the time.
6 The beach is very crowded and the water comes all the way up the shore so no space to sit and chill or build a sand castle. We did enjoy walking out on the rocks and watching the seagulls and seeing crabs. There are fisherman everywhere waiting to take you on excursions. We did go one day to a water fall and another beach for the day.
7. The show on news was good but they let us in at 9 but didn't start till 10 so we sat there for an hour waiting.

Over all we had a nice time but would not stay at this hotel again.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BARCELOPVR, Gerente at Barcelo Puerto Vallarta
Responded 14 Jan 2020
Dear Dana, We first would like to thank you for choosing our Barceló for your holidays in Puerto Vallarta and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to Puerto Vallarta and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us.  Cordially, Laura Ramos / General Manager
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jose1177 wrote a review Jan 2020
California
5.0 of 5 bubbles
We arrived at the Barcelo Hotel for a one-week trip on 1/15/2020. This was our third time returning due to their great service and value. The first time I stayed here was 2015 for our honeymoon and we have brought new friends and family back ever since. This trip was different as we brought our new 6-month-old baby along, and my sister and her boyfriend.
 
Upon, arrival the bell service greeted us with a smile and took our luggage that was promptly delivered after we checked in. We have stayed both in the upgraded section called “Premium Level” and regular before. This trip I opted for “Premium Club” and my sister stayed in regular.
 
Premium level added a few perks that we fully took advantage of with the baby. The first was access to the lounge area on the first floor. This space was air conditioned which was great for middle of the day bottle feedings. We had access to hot water to make his bottles out of the coffee make being able to make reservations to all the restaurants on the property for our entire party. Third was a room with an ocean view facing the sunset every night that allowed for some great whale watching as well.
 
The room was cleaned daily and had two bedrooms, and two bathrooms with showers. We were able to ask the front desk for a crib that was delivered quickly. The room we stayed in was 2907 on the 9th floor. Due to the age of the hotel one will find minor things that need to be repaired.  However, the hotel is kept very clean and has a unique charm to it.
 
The food at the restaurants and buffet was very good. The waiters and staff were always friendly. I had a very good steak at the “Los Arcos” and during the day very good hand made tortilla tacos at this same location.  A shout out to “La Cantina” bartender Edgar Rodriguez who has always made some great drinks year after year. Waiters Oscar and Elena always waited on us at Breakfast and were always extremely nice.
 
I would highly recommend this hotel for families as you get a lot for your money.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BARCELOPVR, Gerente at Barcelo Puerto Vallarta
Responded 20 Jan 2020
Dear José, We first would like to thank you for making our Barceló your preferred choice for your holidays in Puerto Vallarta, it is always a pleasure to welcome back our most loyal guests year after year. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Cordially, Laura Ramos / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YVRtravelbug wrote a review Mar 2020
Vancouver, BC
5.0 of 5 bubbles
This resort is located in a secluded bay area 20- minutes or so south of PV. There is not much around the resort except a local zoo which is worth a visit. This resort has everything you need included some great shops and amenities. We had dual massages on the deck of the spa overlooking the ocean. The pool side can be loud during the day with blaring music but you can sit on the beach area which is much quieter. Tower 1 balconies are in the shade all day and tower 2 have full sun. This is good to know when you request a room. The bar and buffet is in tower 1 and the spa and a la carte restaurants are in tower 2. Both towers have great views - it all comes down to whether or not you want full sun or shade as to what tower is better for you. The staff of this hotel are all very good and the food is also very good. The buffet was primarily mexican food and not theme nights like some resorts. It was all very good. Upgrade to premium is worth the extra money if you want that special treatment and separate lounge area with special meals different than the buffet.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BARCELOPVR, Gerente at Barcelo Puerto Vallarta
Responded 03 Mar 2020
Dear YVRtravelbug; We thank you very much for your kind comments and also for choosing and trust Barceló Puerto Vallarta as your home far away from home. We are glad that you have enjoyed all our services and facilities. Your comments motivate us to continue improving to leave a positive mark on each and every one of our customers; it would honor us immensely to have the privilege to host you in the future for when the opportunity presents itself. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta
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dennis p asked a question Jun 2024
Langley City, Canada3 contributions2 helpful votes
Is there dancing at night at the resort?
dennis p asked a question Jun 2024
Langley City, Canada3 contributions2 helpful votes
Is there dancing at night at the resort?
Addie L asked a question Jun 2024
Beaverton1 contribution
How do we book a day pass for a trip in August?
Answer from Madonna
San Diego, California19 contributions
Go to hotel directly.
Addie L asked a question Jun 2024
Beaverton1 contribution
How do we book a day pass for a trip in August?
Answer from Madonna
San Diego, California19 contributions
Go directly to the hotel to buy a day pass.
C&S wrote a tip 21 Jul
36 contributions4 helpful votes
5.0 of 5 bubbles
"Walk around with a smile on your face......then people will wonder what you've been up too...😄"
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Shorten09 wrote a tip 10 Jul
13 contributions
3.0 of 5 bubbles
"Bring entertainment"
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PetePortland_OR wrote a tip 08 Jul
Portland, OR38 contributions36 helpful votes
4.0 of 5 bubbles
"Bring bug spray! And lots of suntan lotion."
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Amara P wrote a tip 08 Jul
1 contribution
5.0 of 5 bubbles
"The swim up bar gets crowded in the afternoon"
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Scottie L wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"It’s a bit of a drive from the city of Puerto Vallarta"
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Not the right property for you?
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PRICE RANGE
R 3,652 - R 9,442 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la jolla mismaloya, barcelo la jolla de mismaloya puerto vallarta, la jolla puerto vallarta, barcelo puerto vallarta, barcelo de mismaloya, puerto vallarta la jolla de mismaloya, barcelo mismaloya puerto vallarta, barcelo la jolla mismaloya
LOCATION
MexicoJaliscoPuerto VallartaMismaloya
NUMBER OF ROOMS
316
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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BARCELO PUERTO VALLARTA - All-inclusive Resort Reviews & Price Comparison (Mismaloya, Mexico)

Frequently Asked Questions about Barcelo Puerto Vallarta
Which popular attractions are close to Barcelo Puerto Vallarta?
Nearby attractions include Playa Mismaloya (0.3 km) and Jazz In The Jungle (0.1 km).
What are some of the property amenities at Barcelo Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Barcelo Puerto Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Puerto Vallarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Barcelo Puerto Vallarta?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Barcelo Puerto Vallarta?
Conveniently located restaurants include El Jacalito, Restaurant María Cuquita, and Juan & Only.
Are there opportunities to exercise at Barcelo Puerto Vallarta?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Barcelo Puerto Vallarta have airport transportation?
Yes, Barcelo Puerto Vallarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Barcelo Puerto Vallarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Barcelo Puerto Vallarta?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Barcelo Puerto Vallarta?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (15.2 km).
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