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The St. Regis Bahia Beach Resort, Puerto Rico

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State Road 187 Kilometer 4 2., Rio Grande 00745 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (1457)
360
Panoramas (106)
Pool & Beach (556)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21/06/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Bahia Beach Resort, Puerto Rico
Updated 21/06/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 6 hotels in Rio Grande
Location
Cleanliness
Service
Value
Designated as Puerto Rico’s first and only AAA Five Diamond resort and the leader in luxury on the island and in the Caribbean, The St. Regis Bahia Beach Resort, Puerto Rico has been designed with the entire family in mind, providing a variety of extraordinary services and activities that will keep all guests entertained from sunrise to sunset. Located on a former 483 acre coconut plantation, our Rio Grande resort in Puerto Rico sits between El Yunque National Forest and the sparkling Atlantic Ocean on the northeast coast. A Certified Gold Audubon Signature Sanctuary, the lush Resort features a tennis center, a golf course designed by Robert Trent Jones Jr., as well as 4 miles of nature trails, 70 acres of lakes and a boat house for water sports. The intimate St. Regis Bahia Beach Resort, Puerto Rico boasts suites where The St. Regis’ iconic Butler service is available. Most of the guestrooms overlook amazing ocean and garden views setting a new standard in luxury accommodations.
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1732Reviews115Q+A100Room tips
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Alison F wrote a review Yesterday
3 contributions2 helpful votes
What a beautiful place! We loved exploring the impeccably-landscaped property and lounging at the pool, which is designed to make you feel like you're somehow in private. The staff was friendly, super-enthusiastic and accommodating. This isn't a hotel for guests who are looking for exciting nightlife or glitzy dining. But if your idea of thrills is watching the moon rise while listening to birds and frogs and drinking passion-fruit cocktails, you'll love it here.
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Date of stay: January 2022
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Kyle_and_Jenn wrote a review Yesterday
Richmond1 contribution2 helpful votes
My wife and I returned last night from an amazing stay at the St. Regis. The property is beautiful, the service generally very good, and our room was very nice. I know that trip advisor tends to bring out the complainers, and many of these reviews reflect that. I always think it's a good idea to click on the profiles of people who give terrible ratings to high-end properties. You'll frequently see that they complain about everywhere they stay/every service they use! Our experience really couldn't have been much better. My wife and I met another couple at the resort to celebrate our 40th birthdays. A bottle of champagne was waiting for us when we arrived (as was the case for our friends, as well) along with a handwritten note. Our room was great; we had an ocean front suite on the second floor. Our friends had the room directly below us on the first floor. The bed was comfortable, the master bath was large and luxurious, and the family room provided a great place to hang out and socialize. The property itself is magnificent. It feels as though you are in a rainforest (which you kind of are) with a beautiful beach and gorgeous mountain views. Yes, it is not the pearl white sands of Turks, but the beach is large and quiet and the ocean was shallow and warm. It has a beauty that reminded us of Hawaii with the jungle ambience and cloud-covered mountains in the background. Both the main pool and the beach club are beautiful and are probably the prime spots to spend your time. We were told that the resort was at 80% occupancy during our stay, but it never felt crowded. We were able to easily find chairs and found the staff prompt and attentive. We were upgraded to a cabana one afternoon which was also very nice, although we generally ended up staying by the pool because it was such a pleasant scene. I would agree with others who have pointed out that the food options are lacking. This would really be my only complaint. The food was decent but unspectacular, and it would be nice to have more than two options for dinner. This becomes more important due to the fairly remote location of the hotel. By the main pool you have one restaurant that provides breakfast and lunch as well as pool service. We found the breakfast to be very good, but the lunch options were lacking a bit. There weren't a ton of conventional poolside offerings (we were expecting things like fish tacos, club sandwiches, etc.). The beach club offered more of this type of fare, but we didn't hang out there during the day. We at both restaurants for dinner and had no trouble getting reservations. As with any trip, it is smart to make reservations before you arrive. We did so, but had no trouble modifying them once we arrived. As others have suggested, everything was very expensive, but that's hardly surprising at St. Regis. It definitely makes sense to have a vehicle when you stay here. We took car service to and from the hotel, but luckily our friends rented a car. That allowed us to easily access the rainforest for activities such as hiking and zip-lining, Rio Grande for lunch one day, and Old San Juan one evening. Overall, we had a great stay and will definitely return. As a point of clarity, my wife and I are high-end travelers and found this experience very much in line with our expectations. Thanks to all the staff who made this a great occasion, especially Roberto and the butlers. We can't wait to come back.
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Date of stay: January 2022
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Mindy O wrote a review 23 Jan
Summit, New Jersey6 contributions8 helpful votes
+1
The sand is not white or fine… the water is dark and murky and the food is horrendous. There’s only one restaurant for dinner Paros. The lunch place sea grapes has the worst food… the only good item was the truffle pizza. Everything else was horrid or mediocre. We stayed at the dorado reserve a few years back and although the food wasn’t all that great.. the service and the burgers were to die for! The beach chair service by Alfredo is simply bad. He plopped 2 chairs.. 2 towels on the chair and we gave him a $20 tip .. he didn’t even put the towels on the chairs for us. I mean really? He also said there weren’t any towels so he threw only one per chair. This hotel is 5 stars and costs at Least $1500 a night to stay in. We will never come back. Oh we got massages… I had a great massage by Ruben but my gf had the worst massage ever.. long finger nails just scratching her whole body. We complained and they were nice enough to give her a free massage the next day. That was the only good thing. Housekeeping services like if u needed more coffee or shampoo was very good. Room service was good but the food was the same just bad overall. You have to leave the resort to have the food there is a place called Terruno.. there’s strips of Puerto Rican food places there like 20 of them. The first took over an hour to come but it was actually delicious
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Date of stay: January 2022Trip type: Travelled with friends
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Jackie Charles wrote a review 18 Jan
United States32 contributions9 helpful votes
+1
** I attempted to reach out about our terrible stay via the Marriott website and they forwarded my letter but I did not hear back from anyone and it has been over 2 weeks!!! My husband and I stayed at the St. Regis Bahia Beach Resort from November 20,2021 to November 25, 2021 in room number 714. During our stay, we encountered a number of issues. First, I want to acknowledge that there were some very kind and attentive members of the staff who clearly work extremely hard like the butler service. Issac and his team were great. I am also aware we visited during a higher occupancy time but I expect service nonetheless at resort of your caliber. We arrived earlier than check-in time and we understood we should not expect our room to be ready before the standard 4pm check in time, however 4pm came and went and no one contacted us as promised about the room. We had to return to the lobby area and ask what the status was. We were informed that it still was not ready. When we finally entered the room we noticed it was very worn and rundown. In fact a lot of the resort is worn and rundown. Broken tiles on walkway that has water pool and is dangerous to walk on. Filthy bathrooms by the swimming pool that have paint peeling and grout that has never been cleaned not to mention overflowing waste baskets. In a time where cleanliness is a necessity I did not feel it was a priority. The door to restrooms in public spaces were absolutely gross. While we received housekeeping daily I am not sure how much cleaning they did besides towel replacement and making the beds. Stains appeared all over the room. The bench at the foot of our bed had food stains, the lights that were in the headboard were so soiled and smudged I had to use my own wipes to clean them. The tile throughout the room is so worn and so dirty I did not feel comfortable walking barefoot. Dust and hair in every corner of the room and along all baseboards. This is what I anticipate at a lower end hotel, not at a St. Regis. I wonder what the housecleaning people at your hotel do exactly to prepare the room for the next guest. Do they have a checklist or do they just randomly go through stuff? The outdoor terrace was overrun with plants that no one is taking care of and the paint is peeling off the privacy shutters. Tons of dead bugs everywhere. There was a stain on the outdoor table for 3 nights before someone cleaned it up. It was not a stain from a spill we made, so clearly from the prior guest. The cleanliness and overall dilapidation doesn’t stop with the room, or the walkways outside. It extends to almost all areas of the resort. The spa hot tub and surround is also worn and broke. The entry to the beach is missing entire areas of the steps. It really is a hazard. The outdoor furniture at the restaurant is worn, stained and almost every table we had wobbled. I was contacted at least two times, maybe even three before my arrival to ask if there was a special occasion we were celebrating I replied that my husband and I were celebrating 21 years together. I am also a Bonvoy Platinum member. Not one fruit plate or acknowledgement to either was provided in our room. I would like to point out that Paros asked the same when we made a reservation to dine, and they went out of their way to acknowledge it. We had phenomenal service at both Paros and the Lobby Lounge. That being said, you need more dining options. There was always a long wait in the evening and the menu is quite limited. This was again, not what is expected at a top tier hotel. The resort is really surrounded by beauty and in a very quiet location. We really tried to love the experience and I even let it marinate for a month before writing this. I returned a few days ago from a truly spectacular stay at a Ritz-Carlton property where they nailed everything!! It was clean, it was well taken care of, it had many restaurants and most importantly we felt valued.
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Date of stay: November 2021
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Room Tip: Go to another resort.
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David B wrote a review 11 Jan
New York12 contributions37 helpful votes
My wife and I stayed at the property in early December and the property, service and overall experience was excellent! Everything from the breakfast, pool and beach and dinner service was well managed. The butler service was good but we had to seek them out to take advantage of the services. One great service was daily ironing and shoe shines. The food and drinks were expensive but we expected it. We loved the daily walks along side the golf course and throughout the property. Overall a great stay. Recommend building 4 on the ground floor.
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Date of stay: December 2021
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PRICE RANGE
US$466 - US$1 075 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis bahia beach hotel rio grande
LOCATION
CaribbeanPuerto RicoRio Grande
NUMBER OF ROOMS
139
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Frequently Asked Questions about The St. Regis Bahia Beach Resort, Puerto Rico
Which popular attractions are close to The St. Regis Bahia Beach Resort, Puerto Rico?
Nearby attractions include Carabali Rainforest Park (7.9 km), Caribbean Trading Company Store (7.0 km), and Estudio de Arte Samuel Lind (2.9 km).
What are some of the property amenities at The St. Regis Bahia Beach Resort, Puerto Rico?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The St. Regis Bahia Beach Resort, Puerto Rico?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Bahia Beach Resort, Puerto Rico?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The St. Regis Bahia Beach Resort, Puerto Rico?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The St. Regis Bahia Beach Resort, Puerto Rico?
Conveniently located restaurants include Degree 18 Juice Bar, Carabali Bar & Grill, and Mi Vida Cafe.
Are there opportunities to exercise at The St. Regis Bahia Beach Resort, Puerto Rico?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are pets allowed at The St. Regis Bahia Beach Resort, Puerto Rico?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The St. Regis Bahia Beach Resort, Puerto Rico offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The St. Regis Bahia Beach Resort, Puerto Rico?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The St. Regis Bahia Beach Resort, Puerto Rico?
Many travellers enjoy visiting Monumento Historico Cueva Maria de La Cruz (3.6 km), Parque Historico Cueva Maria de la Cruz (6.8 km), and Parroquia Del Espiritu Santo Y San Patricio (6.7 km).