Had a fantastic time. Although the temperatures exceeded 35C on each of the days the chalet was cool with the air con and closing of the curtains.
A few issues...there is no curtain in the Kitchen - causes temp to rise drastically in pm. The overflow from the jacuzzi flows down to the swing doors on the bedroom. Doors are rotting and the wall is beginning to have a damp problem. The fridge took a long time to get a bit cold even on max setting. The braai was a bit low for us older persons. Lastly the ground to the north of the chalet is been cleaned out but the refuse and junk in there goes totally against your motto of environmentally friendly. There is even a dump towards the river, out of site but and environmental hazard.
Due to Covid no service understandable. We had a fantastic relaxing time and would go again in an instant. Thanks for the coffee and the Rooibost tea. Keep,up the good work.
Perfect, beautiful location. The room was not what we expected for the tariff payed. Kitchen cupboards hanging, bedside lamp broken and cleanliness was not up to standard. Overall we loved our stay and will most definitely visit again in the future.
Lovely place! Very quiet and secluded, the room was lovely and had everything we need, the jacuzzi was awesome and a real treat. Surrounded by nature and beautiful view, and there's a lovely and not difficult hike. Highly recommended!
The photos look idylic but the unit was so dirty we could not sleep there, we booked through Bucket list vacations. On arrival we had pre paid for 2 bags of wood there was a bag with small off cuts of wood when I called to asked for my prepaid wood they advised there was none.The wood did not make enough coals for us to braai our meat and there is no oven in the unit.
The unit was visibly dirty.Photos taken and sent,especially during a covid pademic you expect the wiping of surfaces to be essential.There were still coffee cup rings next to the bed, there was blood on the bathroom door,toothpaste on the tap in the bathroom,landmarks on the bathroom door.Dust bunnies in the corners where the beds stood.The dust on skirting and DSTV are so thick it has become sticky.
We decided to leave firs thing i the morning the manager Anja was busy in town and could not come to see us. She would not accept the unit was dirty but sent a cleaner who sadly could not understand why we were upset.
They did offer to move us to another unit but my mom and I decided we would rather go home.It has the potential to be amazing if they make cleaning a priority and train the cleaners and do a room check before guests check in.We have asked for a refund but are still waiting on a reply. I was so disappointed as this was my first leave in many months and we found ourselves exhausted after a 4 hour drive there and then back home again.
We only stayed one night, but it was amazing. The room is well equipped and laid out and has everything you need, with a fire place inside for the cold nights. It was very clean and neat. The Jacuzzi is well placed with views all around. We will definitely go back, but this time we will stay longer. I will recommend this place for all who love nature and just want to relax. And no better way to relax with no cell signal, birds chirping and the smell of nature. And off course also a very big plus point, you can take your dogs with.