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All You Need to Know About the Rooms
at Arthurs Pass Motel and Lodge

Room/Suite (20)
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Guests1 room, 2 adults, 0 children
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Room review highlights
Beautifully furnished, modern room and kitchen area. Extremely warm! Which is just what you need in this part of the country. ...
... plans for refund he can't accommodate another guest in the room we booked. Please note our travel agent showed us that it...
... and comfortable. There was a communal kitchen come dining room which was well equipped with what you needed. This area is...

Reviews that mention rooms

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Esme T wrote a review Aug 2020
Wellington, New Zealand29 contributions7 helpful votes
Beautifully furnished, modern room and kitchen area. Extremely warm! Which is just what you need in this part of the country. We were shown to our room by such a friendly lady, it made me realise how much I miss this level of service from places which now all seem to adopt the AirBnB mentality of 'see yourself in'. She talked us through dining options and amenities in town, which meant we didn't have to immediately jump on our phones when we got in the room to research ourselves. Just little things but they make for such an enjoyable trip.
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Date of stay: August 2020
Rooms
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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abhijithbabu wrote a review Aug 2020
Thiruvananthapuram (Trivandrum), India77 contributions9 helpful votes
We booked here for two nights. We are a family of Husband, Wife and a 4 year old Kid. Upon reaching here we were informed that its an adult only Motel. We reached here in evening and chances of getting another accomodation during busy tourist is close to none. We somehow managed to find another stay.

The owner informed us that he will issue a refund as soon as he finds another customer. He changed the signboard to Available. Next day we found that he changed sign board back to fully booked. We talked to him he said he will refund us the money. But it's been seven months, still no refunds. If he had no plans for refund he can't accommodate another guest in the room we booked.

Please note our travel agent showed us that it doesn't mention anywhere that its an adult only Motel.( He has updated it now though)

My points

1. There is something known as humanity, not allowing a family with a 4 year kid that too in evening doesn't make any sense. he could have at least allowed us 1 night and told to look for other location next day.

2. He was agitated and rude as soon as he saw the kid for some reason. I have never seen someone become so agitated on seeing Kids.

3. If he doesn't have plan to refund the money, he shouldn't have allowed another guest in as theoretically its still our room. I could have chosen to stay alone what would he do in that scenario?

Only good thing is we found another place to stay which was a gem of a stay.
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Date of stay: December 2019
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Sammy&Stuey wrote a review Apr 2020
North Yorkshire, United Kingdom34 contributions2 helpful votes
Great place to stay , friendly and welcoming. The rooms were clean and comfortable. There was a communal kitchen come dining room which was well equipped with what you needed. This area is really beautiful so make sure you stay a while
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Date of stay: March 2020
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Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Sreeja S wrote a review Mar 2020
Thiruvananthapuram (Trivandrum), India22 contributions6 helpful votes
Our agent booked this hotel for us(we are 3 people - Husband Wife and a 4 year old kid). When we reached the Motel, the owner quite rudely pointed out that this is an Adult hotel and kids are not allowed. I was truly baffled though I understood his point of view too. We had 2 nights booking here and he immediately went out to change the sign to 'Rooms Available'. He promised that he will repay us the amount at least for the next day if he gets an occupancy. We somehow managed to get another room. The next day, we see that his hotel is fully booked(No Vacancy Sign). I even went 1n and talked to him(he avoided me for a longtime) about the refund which he said he will issue. Its been 3 months now and he hasn't issued any refund yet. Thus the low rating for him to speak rudely, Ignoring the next day and not issuing the refund.
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Date of stay: December 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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alirob123 wrote a review Feb 2020
warwick, England135 contributions70 helpful votes
Our room was clean and very comfortable. The communal kitchen /dining room was well equipped. We had breakfast at the store opposite and that was wholesome. The area is very beautiful and we felt as though we were off the tourist track staying in a place with very little provision for tourists .
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Date of stay: February 2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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