We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

All You Need to Know About the Pool
at Golden Sands Resort by Shangri-La

Pool & Beach (488)
Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Booking.com
US$111
View Deal
Expedia.com
US$69
View Deal
Free cancellation until 21/03/13
Reserve now, pay at stay
ZenHotels.com
US$111
US$66
View Deal
SAVE US$45
Hotels.comUS$69
Trip.comUS$69
eDreamsUS$69
View all 14 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Pool review highlights
Got several type of pool for kids and adult. Have access to the beach. Nice view if you take seaside view room. I got the middle...
The children pool is the best. Kids definitely love it. There's lifeguard as well. We also had char kuew teow & fried chicken...
I took the deluxe room facing pool... upon checking in floor is dusty and bed as well... Next the bed frame dust is as thick as...
Most popular question about the pool
How much for non in-house guest to enjoy the swimming pool and kids adventure zone? what is the duration? Will visit on Monday.
Answer from Suannkhor
Nov 2017 |
you can't use the swimming pool facilities if you are not an in house guest. I suggest you visit escape water park for water...
Read more

Reviews that mention pool

Write a review
fadzley_salim wrote a review Jan 2021
1 contribution
Got several type of pool for kids and adult. Have access to the beach. Nice view if you take seaside view room. I got the middle one, the best view. Parking i little bit crowded during peak time & a little bit far away from the entrance. However they have buggy.
Read more
Read less
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Response from GSH Team, Owner at Golden Sands Resort by Shangri-La
Responded 12 Jan 2021
Dear fadzley_salim, Thank you for sharing your wonderful stay experience. It has been our pleasure to serve you. We look forward to delighting you on your next vacation in Penang! Best regards, Suleiman TAR Director of Communications
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
juniiee wrote a review Jan 2021
Hamburg, Germany1 238 contributions113 helpful votes
+1
The children pool is the best. Kids definitely love it. There's lifeguard as well.

We also had char kuew teow & fried chicken by the pool, it was tasty.

The beach is just a walk away, which is a plus point.
Read more
Read less
Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
Helpful
Share
Response from GSH Team, Owner at Golden Sands Resort by Shangri-La
Responded 10 Jan 2021
Dear juniieejune, We are thrilled to have you and your family with us during your vacation in Penang. Looking forward to seeing you again soon! Best regards, Suleiman TAR Director of Communications
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicholas M wrote a review Jan 2021
Subang Jaya, Malaysia6 contributions1 helpful vote
I took the deluxe room facing pool... upon checking in floor is dusty and bed as well... Next the bed frame dust is as thick as a layer cake. I have a picture but cant upload as tripadvisor only allow 5mb pic. I won't rate it 5star but only 3 star... room is really not well maintained.
Read more
Read less
Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Response from GSH Team, Owner at Golden Sands Resort by Shangri-La
Responded 10 Jan 2021
Dear NicholasM1932, Thank you for sharing your feedback with us. We appreciate your review which is vital for our continuous improvement in terms of maintaining our standard of service. We do hope to have another opportunity to welcome you back for a truly comfortable stay in the near future. Best regards, Suleiman TAR Director of Communications
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nilai_n9_resident wrote a review Jan 2021
1 contribution
perfect resort for families. great pools, nice private beach. breakfast is just up to the expectation for a 5 star hotel. they even give a complimentary bed for my kid for free! for sure, we will come to this place again in the future.
Read more
Read less
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Response from GSH Team, Owner at Golden Sands Resort by Shangri-La
Responded 10 Jan 2021
Dear nilai_n9_resident, Thank you for sharing your wonderful stay with us. We are glad to hear that you had enjoyed your stay and can't wait to welcome you back! Best regards, Suleiman TAR Director of Communications
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
oscar_ubillus wrote a review Jan 2021
Santiago, Chile45 contributions6 helpful votes
The hotel is recommended for families, really convenient for kids (pools are very fun)
The staf is very kind and helpful, there are plenty of space to relax while having a massage and enjoying the beach.

The beach is not so good, but similar everywhere in Penang.
Breakfast buffet good.
Read more
Read less
Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Response from GSH Team, Owner at Golden Sands Resort by Shangri-La
Responded 10 Jan 2021
Dear oscar_ubillus, We are happy to hear about your pleasant stay at Golden Sands Resort. It has been our privilege to have you with us. Looking forward to welcoming you back! Best regards, Suleiman TAR Director of Communications
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Previous

Questions & answers about the pool

Answer from Suannkhor
Nov 2017 |
you can't use the swimming pool facilities if you are not an in house guest. I suggest you visit escape water park for water activities. as for adventure zone... it's rm35 per 2 hours. adults can play free. wear long sleeves for kid and adult if u want to play slides too.
0 votes
Answer from RSR Team
Sep 2014 |
Dear ramliintan: Thanks for your questions. Golden Sands Resort has a 30,000 gallon suction tank size and can supply water up to 24 hours at 100% occupancy. Our swimming pool tank siz is 560,000 gallons. Hope this information helps.
0 votes
Show all answers
PreviousNext
1