Dear Guest, We are sincerely sorry to hear about that. It looks like the system pick up a room which is not cleaned yet for an assignment .Thank you for bring this to our attention. It happened very rarely but we are going to watch on it closely. . If you found out anything in the room is wrong. Please let us know , we will be appreciated you could let us know where the problem is and how we will fix it for our valuable guest. We are here to taking care of you. During your staying week , we have a large construction crew in house for a short period. They are working for big company and very nice and professional team. We have all different type of guests staying with us including leisure , business, government, school, etc.... due to COV, we will see more ratio of essential business rather than the others. As we promised, if there is any particular room or area you would prefer to stay, we would love to assist you find you the best room. Your 100% satisfaction is our goal. Thank you so much for the valuable comments. See you in your next trip to San Antonio !