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All You Need to Know About the Rooms
at Hampton Inn & Suites Oahu/Kapolei

Room/Suite (241)
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Room review highlights
... Hawaii, I had the pleasure to stay at the Hampton Inn and Suites in Kapolei/Oahu. This hotel is seemingly brand new, with...
room was great but the price was a bit high. the location was perfect with the mall being next door. he area was clean and well...
This was definitely the best Hampton Inn I've stayed at. Not only was the location convenient (adjacent to shopping mall & lots of...
Most popular question about the rooms
Which room number did you stay in? Was this a catastrophic experience, or mild?
Answer from Yygmacdonald
Jan 2018 |
On the fourth floor, but on a Saturday night, looked for a parking spot for 40 minutes. Even tried employee parking.

Reviews that mention rooms

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Michael Flanagan wrote a review Aug 2020
Bangor, Maine20 contributions2 helpful votes
Being on the road often allows you to appreciate the small things that hotels do to go above and beyond. With my first work related trip to Hawaii, I had the pleasure to stay at the Hampton Inn and Suites in Kapolei/Oahu. This hotel is seemingly brand new, with fantastic rooms, and is in immaculate shape/cleanliness. More importantly, I have found that the staff here is FANTASTIC. There is a young woman who works the front desk by the name of Jara. Of all of the folks that I have encountered as a HiltonHonors member, over the course of the past twenty years... Jara ranks in the top 1%. Kind, cordial, genuine, and extremely welcoming; she makes guests feel absolutely at home here. Jara has made this 23 night stay an absolute joy to take part of. For those in management at Hilton/Hampton Inn, I would strongly encourage you to groom her for upper level management, and positions of increased responsibility and scope. She represents this organization as a top notch professional. One final note, the staff in the breakfast area can also be counted on to go above and beyond for their customers. If you are staying in Kapolei, stay here. You will have no regrets.
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Date of stay: July 2020Trip type: Travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from wade gesteuyala, Owner at Hampton Inn & Suites Oahu/Kapolei
Responded 03 Aug 2020
Aloha Michael F., Thank you for taking the time to share your comments regarding your recent stay. We appreciate your feed back on our fantastic rooms and the immaculate condition, and cleanliness. During these times, our team has placed emphasis on the importance of ensuring we met and/or exceed cleaning protocols for COVID 19. We are honored to have Jara as part of our staff as she continues to deliver exception guest services. I will review your feed back at our next team meeting. We look forward to having you as our guest should your travels brings you back to West Oahu. Sincerely, Wade Gesteuyala General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
gmabua75 wrote a review Mar 2020
Honolulu, Hawaii1 contribution
room was great but the price was a bit high. the location was perfect with the mall being next door. he area was clean and well lit. again the only thing is price, especially if you are just staying for one night.
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Date of stay: March 2020
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Review collected in partnership with Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from wadegesteuyala, General Manager at Hampton Inn & Suites Oahu/Kapolei
Responded 16 Mar 2020
Aloha gmabua75, Thank you for taking the time to share your comments regarding your recent stay. We receive many similar comments concerning our convenient location to Ka Makana Alii Regional Mall and that our location was well lit and clean. We look forward to having you as our guest should your travels brings you back to West Oahu. Sincerely, Wade Gesteuyala General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
alishaseegmiller wrote a review Feb 2020
Morgan Hill, California1 contribution1 helpful vote
This was definitely the best Hampton Inn I've stayed at. Not only was the location convenient (adjacent to shopping mall & lots of food options), but the cleanliness was great! And the complimentary breakfast was a huge plus - for our family of 4! I will definitely be staying here again for our next trip to Kapolei.
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Date of stay: February 2020
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Review collected in partnership with Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from wadegesteuyala, General Manager at Hampton Inn & Suites Oahu/Kapolei
Responded 20 Feb 2020
Aloha alishaseegmiller, Thank you for taking the time to share your comments regarding your recent stay. We receive many similar comments concerning our convenient location to ka Makana Alii Regional Mall, the cleanliness of the hotel, and our hot Hampton complimentary breakfast. We look forward to having you as our guest on your next trip to Kapolei. Sincerely, Wade Gesteuyala General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
recoveringfool wrote a review Feb 2020
31 contributions30 helpful votes
I'm very happy that I chose this Hotel over all the other choices I had. The room was so spacious and comfortable that I what my home to have the same features. Loved all the modern features. The location was on the same property as the mall so we had our choice of restaurant to eat just by walking to our choice. The front desk and housekeepers were the most friendly folks I've encountered. Every time we left and came back we were greeted with big smiles and Aloha's. I personally feel that this was the best deal you could have on Oahu.
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Date of stay: February 2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 Helpful votes
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Response from wadegesteuyala, General Manager at Hampton Inn & Suites Oahu/Kapolei
Responded 11 Feb 2020
Aloha recoveringfool, Thank you for the 5 star rating. We receive numerous compliments on our spacious and comfortable rooms, convenient location to Ka Makana Alii Regional Center, and our friendly staff. I will share your feed back at our next employee meeting. See you on your next staycation to West Oahu. Sincerely, Wade Gesteuyala General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gerry H wrote a review Jan 2020
Norfolk, Virginia273 contributions233 helpful votes
Hotel and parking was part of outside mall. While hotel looked very modern, carpet in room seemed to be a bit older. Rooms were spacious, beds comfortable and modern ac thermostat. Hallways seemed way too bright (like a insane asylum).

Breakfast was good and a nice variety. Even rooms faced outside parking lot, odd faced rear which was the quiet side. Rooms ending 04 were next to a bar with crazy people roaming the parking lot.

Lots of military use this hotel. Very nice and accommodating front desk.
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Date of stay: February 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 Helpful votes
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Response from janacook, Guest Relations Manager at Hampton Inn & Suites Oahu/Kapolei
Responded 01 Feb 2020
Aloha and thank you for taking the time to share your review. We are happy to here your kind comments on our beds and accommodating front desk. We appreciate your valuable feedback and will share it with our management team for careful examination as we are always seeking to improve our overall guest experience. We hope to welcome you again soon! Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from Yygmacdonald
Jan 2018 |
On the fourth floor, but on a Saturday night, looked for a parking spot for 40 minutes. Even tried employee parking.
0 votes
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