Date of stay: August 2018Trip type: Travelled as a couple
We stayed three nights at this hotel and found the staff helpful and the lakeside room nice when sitting on the balcony. The free breakfast is mainly cereal and muffins with some pre-made eggs - not our favorite. Plenty of hot water in the shower, Keurig coffee maker (bring your favorite pods), refrigerator, microwave and dishes. The bed was adequate but the pillows seemed uncomfortable. Next time, I will bring my own pillow. Very conveniently located within walking distance of several places to eat and relax. Indoor and outdoor pool and whirlpool, sauna, too. The gym has a cardio machines but no weights,
Room Tip: Definitely get a lakeside view room - well worth it!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Shelley S, Public Relations Manager at Harbor Shores on Lake Geneva
Responded 31 Aug 2018
Rhiannon H ~ Our complimentary continental breakfast has always been basic and is meant to be something quick to grab in the morning. However, with all the great restaurants within walking distance that offer breakfast, we have decided to remove our breakfast as of 2019. Some guests do find our pillows comfortable but we understand that may not be the case for everyone as it is a personal preference just like the mattresses. We are pleased to hear that overall you enjoyed your visit and we thank you for your feedback! We hope you choose to stay with us again next time you come to the Lake Geneva area.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC