Our family stayed overnight at the Ridge Hotel in Lake Geneva. The grounds were breathtaking offering relaxing views of the property. We enjoyed a complimentary Mango Mimosa as we were kindly greeted at the front desk. Our three boys LOVED the pool area and we loved the large propane fire pit.
Great place to stay and enjoy a little weekend get away - so fun with so many winter activities to keep us busy! Great comfy beds and friendly staff throughout the hotel. Pool area was clean and well maintained.
Stayed 1/27-1/29 for Ice Castle event. Hotel has been updated with new lobby & restaurants. I found the room & it's furnishings outdated & worn. Bed ruffle had holes in it. Oddly in the middle of winter I was greeted by ants in the bathroom. I'm awaiting hotels response as I sprayed & cleaned the floor several times to get rid of them. Indoor pool & hot tub area is on first floor. Unfortunately 8+ people congregated in hot tub for over an hour. Due to covid I didn't feel comfortable sitting in hot tub. Main entrance & lobby are on 2nd floor. Ask for a north facing room. I was in 1230 faced the parking lot. Nice resort just stayed for Castle event. They did have a shuttle to it. Probably won't return. Staff was very nice.
This unique resort is special from the time you walk in and see the lobby. The staff was friendly and accommodating, (especially Santos, who went out of his way for us and the newly engaged couple!) and were always there when we needed them. The rooms are clean and they are taking extra care for covid precautions which made us all feel safe being there. Head out back to the bar and have a great time! Check out the igloos, the heated pool, and hot tub!
I booked this hotel because the price was reasonable and the location wasn't that far from the downtown area of Lake Geneva.... The kids really enjoyed the pool with their grandparents... As long as they were having fun, then I'm having fun.. They have a nice patio with a nightlife bar.. Staff was really nice also..