Date of stay: January 2020
I booked here with just two days notice, because two other nearby locations notified me I would be their only guest and there would be NO foodservice!! And I am so glad I stayed here for my mid-January birthday personal retreat. I always felt safe, and there were three restaurants open on property. The food was excellent and plentiful. A special treat was the outdoor clear plastic "igloo" with tiny white lights, a heater, blankets, soft seating, and beverages like hot chocolate which I booked for the evening. DEFINITELY worth the $100 minimum.
There are LOTS of stairs. Even my ground-level room required me to carry all my luggage up and down five stairs! This place is a fitness-enthusiast dream. You must walk some long distances including flights of stairs to get to restaurants and facilities. All indoors! (except spa and fitness center). I also tried to walk outdoors but the trails were not cleared or groomed. I did not go to the ski hill but many others there seemed to enjoy it. I walked outdoors to get to the spa for the hot tub and sauna (but the pool is in the main hotel building).
My room was quiet and had an outdoor patio with two chairs and a small table (balconies on higher floors). I overlooked the lake and golf course. I enjoyed sitting outdoors wrapped in some extra blankets I brought from home. Outside my room I was challenged to find a comfortable place to sit that was not part of a bar. There is a seductive seating area at the far end of the main building in the anteroom of the conference center. I LOVED that spot and had it to myself for journalling, most of the time.
I LOVED the staff at the lobby Starbucks/ice cream shop. Very accommodating and friendly.
I loved this as a location for a private mid-winter retreat, and would definitely use it again.
Room Tip: Ask for lake view. BE AWARE OF MANY STAIRS. Ask for fewest stairs if necessary.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Courtney Nobilio, Agency / Consultant at Grand Geneva Resort & Spa
Responded 25 Feb 2020
What great feedback! Thank you for joining us for a mid-winter retreat and Happy Belated Birthday. Everyone deserves relaxation and we are so happy we could provide the perfect place filled with journaling, soaking in the hot tub, delicious food and a little bit of exercise. Your kind words regarding our Grand Central team are most appreciated and we wanted you to be assured that we have shared and celebrated this with them. We are thrilled to hear you are interested in joining us again! Regards, Guest Relations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC